1996 Chrysler Town And Country Suspension Problems
Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
39
Latest Nov 2, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 938 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1996 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 39 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming suspension
The 25 most recent of 39, in the owner's own words
REAR AXLE SPIT IN TWO WHILE DRIVING AT 50 MPH ON BACK ROAD, LUCKY NOT ON HIGHWAY. TIRES SLAMMED INTO WHEEL WELLS, CAUGHT ON FIRE ALMOST, LOTS OF SMOKE. COULD NOT CONTROL VEHICLE WELL, AND WENT OFF THE ROAD AT APPROX 25 MPH AND HIT A BUNCH OF SMALL TREES, INJURED BOTH KNEES, REFUSED AMBULANCE TRANSPORT. CAR WAS TOWED TO MY GARAGE AND AXLE REPLACED WITH JUNKYARD PART AND VEHICLE IS BACK ON THE ROAD. SCARY INCIDENT ,COULD HAVE BEEN WORSE OR FATAL IF THIS HAPPENED ON A HIGHWAY INSTEAD OF A LOCAL ROAD. AXLE TUBE IS JUST THICK SHEET METAL, NOT REALLY AN IRON PIPE LIKE YOU WOULD THINK, VERY FLIMSY. HAVE NICE PICTURES IFYOU ARE INTERESTED. SHOULD RECALL THIS FLIMSY AXLE. *TR
NHTSA ID
10433974
Incident
Sep 16, 2010
Mileage
228,500 mi
Suspension
Filed Jun 2, 2008
RT FRONT STRUT TOWER RUSTED THROUGH ROTTED. NOT SAFE CAN CAUSE A ACCIDENT LOSE CONTROL OF STEERING,FROM WHAT I HAVE READING AND TALKING TO SEVERAL CAR DEALERSHIPS THIS PROBLEM HAS BEEN GOING ON FOR YEARS AND CHRYSLER IS NOT DOING ANYTHING I HAVE TALKED TO CHRYSLER DEALERS AND SOME SAY THEY GET IT COVERED AND SOME DON'T,PLEASE LETS DO SOMETHING. *TR
NHTSA ID
10229631
Incident
Jun 1, 2008
Mileage
70,000 mi
SuspensionVisibility
Filed May 1, 2008
DRIVERS SIDE STRUT TOWER CORROSION. REAR WIPER MOTOR RUNS TILL BURNED UP. REAR WIPER RUNS INTERMITTENT (GHOSTING) ON ITS OWN. FRONT WIPER DOES THE SAME. VEHICLE OCCASIONALLY BUCKS AT VARIOUS SPEEDS WITH NO CODES. *TR
NHTSA ID
10226349
Incident
Jan 16, 2002
Suspension
Filed Jul 13, 2005
DT THE DRIVERS SIDE STRUT TOWER RUSTED AND THE PASSENGERS SIDE WAS BEGINNING TO SHOW SIGN OF RUST AS WELL. *JB
NHTSA ID
10128562
Incident
Jun 29, 2005
Suspension
Filed Mar 2, 2005
THE RIGHT STRUT WAS MAKING NOISE WHILE VEHICLE WAS BEING DRIVEN. TAKEN TO DEALER FOR CHECK UP AND RESULTS SHOWED THAT THE STRUT WAS RUSTED, AND COULD FALL OFF. IT NEEDED TO BE REPLACED. *AK *TC
NHTSA ID
10109545
Incident
Jan 26, 2005
Suspension
Filed Dec 31, 2004
A COMPLAINT WAS REGISTERED ALLREADY, NUMBER 10090457. THE DRIVER SIDE STRUT TOWER ON MY MINI VAN ARE RUSTING OUT. *AK
NHTSA ID
10104854
Incident
Dec 31, 2004
Mileage
130,000 mi
Suspension
Filed Oct 18, 2004
WHILE DRIVING 35 MPH, THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. SUDDENLY THE VEHICLE VIBRATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB
NHTSA ID
10097095
Incident
Aug 20, 2004
Suspension
Filed Sep 21, 2004
DURING ROUTINE INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT FRONT STRUT TOWERS RUSTED. THE PROBLEM WAS NOT RESOLVED. *AK
NHTSA ID
10093978
Incident
Aug 5, 2004
Mileage
113,000 mi
Suspension
Filed Jul 15, 2004
THE DRIVER NOTICED THAT THE FRONT STRUT TOWERS HAD RUSTED OUT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FRONT STRUT TOWER NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM
NHTSA ID
10082116
Incident
Mar 5, 2003
Suspension
Filed Apr 27, 2004
VEHICLE WAS SERVICED BY A TECHNICIAN, WHO INFORMED THE CONSUMER THAT THE STRUT ROD RUSTED. MANUFACTURER WAS CONTACTED.*AK
NHTSA ID
10071668
Suspension
Filed Feb 19, 2004
WHILE DRIVING 5 MPH IN REVERSE AND TURNING LEFT INTO A PARKING SPACE PASSENGER'S SIDE FRONT WHEEL SEPARATED FROM THE SUSPENSION, AND VEHICLE COLLAPSED. INDEPENDENT SHOP STATED THAT BALL JOINTS PINS WERE RUSTED AND BROKE. THERE WERE NO INJURIES. *AK *NM
NHTSA ID
10046121
Incident
Oct 31, 2003
Mileage
138,800 mi
Suspension
Filed Jan 15, 2004
LEFT FRONT STRUT MOUNTING PLATE HAS RUSTED THRU ALLOWING THE STRUT TO PENETRATE INTO THE ENGINE COMPARTMENT. THIS IS THE ONLY AREA OF RUST ON THE ENTIRE VEHICLE. CHRYSLER SERVICE PERSONEL AND MULTIPLE MECHANICS HAVE INDICATED THIS IS A CONDITION THEY WOULD EXPECT TO SEE ON A VEHICLE 20 - 25 YEARS OLD; NOT 6 YEARS OLD.
NHTSA ID
10068936
Incident
Dec 15, 2002
Suspension
Filed Nov 24, 2003
THE VAN'S FRONT STRUT TOWERS HAD RUSTED OUT. THIS IS A COMMON PROBLEM WHICH THE DEALERSHIPS WERE AWARE OF. THE MANUFACTURER IS SUPPLYING A REPAIR KIT TO CORRECT THE PROBLEMS. *JB
NHTSA ID
10048583
Mileage
101,000 mi
Suspension
Filed Nov 20, 2003
VEHICLE'S RIGHT FRONT SUSPENSION BROKE OFF.*MR (NAR) DEALER WAS NOTIFIED. THE CONSUMER WAS REQUESTING A REIMBURSEMENT FOR REPAIRS MADE. PLEASE TAKE REQUEST UNDER SERIOUS CONSIDERATION. *CB
NHTSA ID
10048486
Incident
Oct 23, 2003
Suspension
Filed Jul 23, 2003
VEHICLE EXPERIENCED PERFORATION CORROSION IN PASSENGER SIDE STRUT TOWER AS DESCRIBED IN CHRYSLERTSB 23-044-02. CORROSION ORIGINATED IN FACTORY HOLES COVERED WITH RUBBERIZED TAPE AND THREATENS THE STRUCTURAL INTEGRITY OF THE MOUNT. VEHICLE IS NO LONGER UNDER WARRANTY AND CHRYSLER WILL NOT REPAIR.*AK
NHTSA ID
10029030
Incident
May 8, 2003
Suspension
Filed Jul 3, 2003
THE MCPHERSON SHOCK TOWER ASSEMBLY ON OUR 1996 TOWN AND COUNTRY MINIVAN ARE PREMATURELY RUSTING OUT. THERE IS A VERY REAL POTENTIAL OF SEVERE STRUCTURAL DAMAGE DEVELOPING. A VERY SERIOUS ACCIDENT COUOLD OCCURR.
NHTSA ID
10025360
Incident
Jun 27, 2003
Suspension
Filed Jun 11, 2003
STRUT TOWER ASSEMBLY IS COMPLETELY CORRODED AND NEEDS REPLACEMENT, YET CHRYSLER WILL NOT ASSUME ANY RESPONSIBILITY.*AK
NHTSA ID
10021398
Incident
Jun 11, 2003
Suspension
Filed Jan 23, 2003
THE CONSUMER HAD TAKEN THE VEHICLE TO A LOCAL REPAIR SHOP GETTING A ROUTINE OIL CHANGE WHERE THEY BROUGHT THE RUSTED STRUT TOWERS TO HIS ATTENTION. THE DEALER WOULDN'T COVER THE REPAIR COST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. SCC
NHTSA ID
10003849
Incident
Apr 12, 2002
Mileage
101,585 mi
Suspension
Filed Dec 10, 2002
CONSUMER STATED THAT THE STRUT TOWER RUSTED OUT, IN RESULT OF THIS PROBLEM THE ENGINE FELL OUT OF VEHICLE WHILE DRIVING. DEALERSHIP NOTIFIED. DEALER STATES THAT CONSUMER CAN NOT TAKE VEHICLE OFF LOT AND ALSO SAYS THAT THEY CAN NOT SUPPLY HER WITH A RENTAL CAR. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
NHTSA ID
8024099
Incident
Aug 12, 2002
Suspension
Filed Dec 6, 2002
THE MOUNTING STRUT TOWER WAS RUSTED, SEVERAL FATIGUED AND STRESS CRACKS WAS FOUND IN THE STEEL PLATE THAT MADE UP THE STRUT TOWER. TS *JB
NHTSA ID
8023905
Incident
Oct 2, 2002
Mileage
94,000 mi
Suspension
Filed Dec 5, 2002
THE PASSENGER SIDE, FRONT STRUT MOUNTING TOWER IS RUSTING THROUGH TO THE POINT THAT THE STRUT IS ABOUT TO BREAK THROUGH INTO THE ENGINE COMPARTMENT. CHRYSLER SERVICE MANAGER AGREES THAT IT IS A CLEAR DFECT IN THE CORRISION PREVENTION SYSTEM BUT REFUSES TO DO ANYTHING ABOUT IT. THERE ARE AT LEAST 18 OTHER REPORTS IN THIS DATABASE CONCERNING THIS ISSUE ON '96 CHRYSLER TWN & CNTY, DODGE CARAVAN AND PLYMOTH VOYAGER MINIVANS. DT
NHTSA ID
770506
Incident
Dec 4, 2002
Suspension
Filed Oct 26, 2002
DEALER IDENTIFIED PROBLEM AS "CLOCK SPRING FAILURE" DT
NHTSA ID
768913
Incident
Oct 18, 2002
Suspension
Filed Oct 4, 2002
PLEASE FILL IN DESCRIPTION.
NHTSA ID
8020251
Incident
Sep 21, 2002
Suspension
Filed Jun 6, 2002
RIGHT STRUT TOWER IS RUSTING THROUGH. VEHICLE FAILED NY STATE INSPECTION. THERE IS A HOLE AT THE TOP OF THE STRUT TOWER FROM EXCESSIVE CORROSION WHICH PUTS SAFETY/INTEGRITY OF THE FRONT STRUT SUSPENSION IN JEOPARDY AND STRUT CAN COME LOOSE AT ANY TIME WITHOUT NOTICE. FEEL VERY LUCKY STRUT HAS NOT COME LOOSE ALREADY - VERY UNSTABLE AND UNSAFE.*AK
NHTSA ID
762720
Suspension
Filed Apr 11, 2002
PASSENGER'S SIDE FRONT STRUT TOWER WAS RUSTED. SERVICE MECHANIC INDICATED IF A BUMP IS HIT HARD ENOUGH IT COULD PUSH THE STRUT THROUGH TO THE WHEEL WELL, CAUSING FRONT PASSENGER WHEEL TO LOCK UP. DEALER WAS NOTIFIED, AND DIDN'T EXPLAIN WHERE RUST CAME FROM. PLEASE PROVIDE MORE INFORMATION.*AK
NHTSA ID
8007426
Incident
Apr 11, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own