Owner-reported complaints naming the exterior lighting system, filed with NHTSA
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Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 1996 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 31, in the owner's own words
CHRYSLER CORPORATION HEADLIGHTS PROGRESSIVELY CLOUD OVER AND LIGHT OUTPUT IS REDUCED CREATING A DANGEROUS NIGHT DRIVING CONDITION. HAS NHTSA QUERIED CHRYSLER ABOUT THIS PROBLEM AND IS THERE ANY REACTION? *NM
HEADLIGHT LENS COVERS WERE REPLACED BY DEALER DUE TO BUBBLING OF THE PLASTIC THAT CAUSED SEVERE REDUCION INHEADLIGHT LUMINATION. THE COST TO ME WAS $644.00 FOR REPLACEMENT. THIS IS A SAFETY HAZARD THAT SHOULD NOT HAVE OCCURRED.
THE LENS ON THE HEADLIGHTS ARE DISCOLORING AND CAUSING POOR VISIBILITY WHILE DRIVING AT NIGHT. THE DEALER WAS NOTIFIED.*AK
PROBLEMS WITH THE HEADLIGHTS ON BOTH THE 1996 PLYMOUTH BREEZE AND THE 1996 CHRYSLER TOWN AND COUNTRY DEVELOPING FILM.*MR WHILE DRIVING HEADLIGHTS FOGGED UP, CAUSING LIMITED SIGHT ON BOTH SIDES OF THE VEHICLE, AND MAKING IT HARD TO DRIVE AT NIGHT. REF ODI NUMBER 10074095. *BF
WHILE DRIVING THE TRANSMISSION FAILED AND THE VEHICLE WAS UNABLE TO SHIFT GEARS. TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE HORN AIRBAG AND CRUISE CONTROL HAVE BEEN REPLACED. THE VEHICLE HAD BRAKE PROBLEMS. THE DEALER DETERMINED THAT THE FRONT BRAKES WERE AT 45% BUT THE REAR BRAKES WERE AT 70%. THE DEALER CLEANED AND ADJUSTED THE BRAKES. THE A/C FAILED, THE DEALER REPLACED THE FAN MODULE. THE POWER DOOR LOCKS FAILED. THE CD PLAYER DOESN'T WORK. THE LOW BEAM HEAD LIGHTS DO NOT PROVIDE ENOUGH LIGHT THEREFORE THE CONSUMER HAS TO LEAVE THE HIGH BEAMS ON TO SEE. THIS PROBLEM HAS BEEN CHECKED THREE TIMES BUT THE DEALER SAID THEY SEEM CORRECT. THE PASSENGER SEAT BROKE. THE STARTER FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. THE STEERING PUMP FAILED AND AS A RESULT THE STEERING WHEEL BECAME TIGHT WHEN MAKING TURNS. THE REAR HEATER LINES WERE LEAKING. THE WATER PUMP LEAKED. *NM
WHILE DRIVING HEADLIGHTS FOGGED UP, CAUSING LIMITED SIGHT ON BOTH SIDES OF THE VEHICLE, AND MAKING IT VERY HARD TO DRIVE AT NIGHT. TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT THERE COULD BE SOME CONDENSATION OR THERE COULD BE A CRACK IN THE LENSES. *AK CONSUMER HAS THE SAME CASE WITH HEADLIGHTS WITH 1996 PLYMOUTH BREEZE. *LA
WINDSHIELD WIPERS ACTIVATED USUALLY AFTER A TURN WAS COMPLETED. THIS AFFECTED VISIBILITY OF OTHER VEHICLES. ALSO BRAKES AND TRANSMISSION FAILED. DEALER REPLACED FOUR TIMES THE MULTI FUNCTION SWITCH/ BRAKE PADS/ ROTORS, AND DRUMS; TRANSMISSION WAS REPLACED TWICE IN THE LAST TWO YEARS, ALL AT CONSUMER'S EXPENSE.*AK
CONSUMER STATED THAT OVER TIME THE HEAD LIGHT COVERS BECAME CLOUDY AND IT REDUCED THE QUALITY OF LIGHT. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH
CONSUMER STATES THERE IS A GLAZE OVER THE HEADLIGHTS LENS CAUSING LIGHTS NOT TO BE AS BRIGHT. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
CONSUMER STATES THAT THE HEAD LIGHTS WILL FROST UP ON THE LENS REDUCING THE VISIBILITY OF THE LIGHTS WHEN THE CONSUMER IS DRIVING AT NIGHT. CONTACTED DEALER, BOTH HEADLIGHT HOUSINGS ARE PERMANENTLY DISCOLORED WITH A FROSTED LOOK THAT CANNOT BE REMOVED. MR *NLM *DT *JB
THE HEADLIGHT LENSES FOGGED UP WHILE DRIVING, CONSUMER WAS INFORMED THE ENTIRE HEADLIGHT WOULD HAVE TO BE REPLACED. TS *JB
HEADLIGHT LENS HAS DEVELOPED A CLOUDING EFFECT, IMPACTING THE ILUMINATION OF LIGHTS.*AK *JB
FRONT LAMP LIGHTS ARE BUILDING UP SOME TYPE OF FOAM ON GLASS, AND FRONT LIGHTS ARE NOT BRIGHT ENOUGH TO SEE WHILE DRIVING.*AK
TURN SIGNALS DEFECTIVE, REPAIRED 3 TIMES BEFORE CORRECTED. FOLLOWING LAST REPAIR HORN STOPPED WORKING AS DID DRIVER SIDE WINDOW.*AK
BOTH HEADLIGHTS APPEARED TO BE ETCHED INTO THE OUTER LENS OR HAD SOME UNKNOWN MATERIAL INSIDE THE HEADLIGHT ASSEMBLY. LIGHTS WERE ONLY EFFECTIVE FOR ABOUT 50 FEET. VERY DANGEROUS TO DRIVE AT NIGHT. LOCAL DEALER CONTACTED CHRYSLER AND THEY REPLACED BOTH LIGHT ASSEMBLIES AT NO COST TO ME. HOWEVER I HAVE SPOKEN WITH OTHER DRIVERS WITH SIMILIAR PROBLEMS. LENS SHOULD HAVE BETTER RESISTANCE TO PITTING? COATING INSIDE? OR HAVE AN ASSEMBLY SO YOU DO NOT HAVE TO CHANGE THE COMPLETE ASSEMBLEY. SOME TYPE OF LENS ONLY TO CHANGE OR BE HARDER SO NO DAMAGE IN JUST 5 YEARS AND LOW MILEAGE. CAN NOT COMPLAIN ABOUT MY SERVICE BUT IT SEEMS TO BE AN UNSAFE DESIGN.*AK
HEADLIGHT COVERS HAVE BECOME CLOUDY, CUTTING DOWN ON VISIBILITY.*AK
AUTOMATIC TRANSMISSION OCCASIONALLY WOULD NOT SHIFT INTO OVERDRIVE. OFTEN OCCURRED AFTER DECELERATION FROM HIGHWAY SPEEDS. ONLY WAY TO KNOW WAS TO OBSERVE ENGINE RPM. SOMETIMES COULD RESET BY PULLING OFF TO SIDE OF ROAD AND TURNING ENGINE OFF FOR A FEW MINUTES, THEN RE-START. FIRST REMANUFACTURED TRANSMISSION ALSO HAD PROBLEMS. SECOND HAS BEEN OKAY. WIPERS ON INTERMITTENT SETTINGS WOULD WIPE SEVERAL TIMES IN A ROW, THEN NOT WIPE FOR AN EXTENDED PERIOD. CREATED VISIBILITY PROBLEMS. FIRST REPAIR REPLACED MULTIFUNCTION SWITCH. THIS DIDN'T SOLVE PROBLEM. SECOND REPAIR REPLACED WIPER MOTOR. NOTICED THAT THE HEATER WAS NOT WORKING. SHOP DETERMINED THE EVAPORATOR WAS NOT WORKING CORRECTLY DUE TO LEAKS. ONLY WAY TO REPLACE EVAPORATOR IS TO REMOVE INSTRUMENT PANEL; VERY EXPENSIVE AND TIME CONSUMING.*AK
WHEN MAKING A TURN WITH AIR CONDITIONING ON VEHICLE WILL SHUT COMPLETELY DOWN, CAUSING A LOSS OF POWER. THE DEALER HAS BEEN CONTACTED.*AK CONDENSATION FROM THE A/C WAS FALLING ON THE ELCTRICAL COMPONENT CAUSING THE VEHICLE TO DIE THIS OCCURS BECAUSE OF THE FLAW IN DESIGN. SLIDING DOOR STICKS. WINDSHIELD WIPERS FAILED. HAZARD DEVICE FAILED. HORN MALFUNCTIONS. AIR BAGS FAILED. *YH
POWER LOCKS....LOCKS YOU IN, CANNOT OPEN THE DOORS. LOCKS YOU OUT, CANNOT OPEN THE DOORS. DOES NOT LOCK ALL THE DOORS AT ONCE, USUALLY LEAVES PASSENGER SIDE SLIDING DOOR UNLOCKED. HAVE HAD SYSTEM REPLACED, IS NOW WORSE THAN ORIGINAL. ALSO, SETS OFF ALARM UNNECESSARILY. ...... - WINDSHIELD WIPERS COME ONE INTERMITTENTLY WHEN TURNING CORNER, TURNING ON TURNING SIGNALS, OR WITHOUT ANY JUSTIFICATION. VERY STARTLING, AND EXTREMELY DISTRACTING WHEN DRIVING AND THE WIPERS JUST COME ON. THANK YOU FOR YOUR WORK. *AK
SOMETIMES LEFT TURN SIGNAL WILL FLASH AND SOMETIMES IT WILL NOT. DEALERSHIP IS NOT ABLE TO DUPLICATE THIS PROBLEM. *AK *ML
THE AIR BAG LIGHT WOULD COME ON CONSTANTLY AND WOULD STAY ON. ALSO, HORN FAILED TO OPERATE PROPERLY WHEN USED AND WINDSHIELD WIPERS WOULD COME ON & OFF BY THEMSELVES WHENEVER THE TURN SIGNAL WAS IN USE. PROBLEM IS INTERMITTENT& HAS BEEN HAPPENING FOR TWO YEARS. *AK
WINDSHIELD WIPERS DON'T CUT OFF EVEN WITH THE KEY OUT OF THE IGNITION. DEALER SAYS IT'S THE MULTI-FUNCTION SWITCH. *AK
WEATHER STRIP AT COWL COMING OFF.
CONSUMER NOTICED TURN SIGNAL IS NOT LOUD ENOUGH FOR A HEARING IMPAIRED PERSON. VEHICLE IS UNABLE TO INCLUDE A DEVICE TO INABLE AN IMPAIRED PERSON TO HEAR WHEN NEEDED. CONSUMER BELIEVED A VOLUME CONTROL DEVICE COULD BE HELPFUL. DEALER CONTRACTED AND NO POSTIVE RESPONSE RECEIVED. *AK *ET
INADEQUATE HIGH BEAM HEADLIGHTS ON VEHICLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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