RoadVitals

1996 Chrysler Town And Country Seat belts Problems

Owner-reported complaints naming the seat belt system, filed with NHTSA

Data refreshed

Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest May 31, 2005
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 938 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 1996 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming seat belt

The 25 most recent of 29, in the owner's own words

ElectricalSeat belts
Filed May 31, 2005

ON A FEW SEPERATE OCCASIONS WHILE DRIVING MY 1996 CHRYSLER TOWN AND COUNTRY MY DAUGHTERS SEATBELT HAS JUST RELEASED WITHOUT ANY WARNING. DURING 3 SUDDEN STOPS THE SEATBELTS HAVE UNLATCHED BY THEMSELVES AND ONE TIME WHILE DRIVING DOWN THE ROAD MY SEATBELT CAME UNDONE AFTER I ADJUSTED MYSELF IN MY SEAT. WE JUST BOUGHT THIS VAN 2 MONTHS AGO. ALSO, WITHOUT WARNING THE BODY CONTROL MODULE TOOK OUT MY ENTIRE ELECTRICAL SYSTEM, INCLUDING MY RADIO. THERE SHOULD BE A SENSOR THAT IT IS GOING BAD BEFORE IT ACTUALLY GOES. EVEN AFTER GOING TO JACK POWELL DODGE TO HAVE IT ALL FIXED, THE HORN DOESN'T WORK , THE STEREO IS MESSING UP, THE INSTRUMENT CLUSTER IS MESSING UP, AND THE WINDSHIELD WIPERS DON'T SEEM TO WORK PROPERLY.

NHTSA ID
10122473
Incident
May 30, 2005
Mileage
117,500 mi
Seat belts
Filed Mar 2, 2004

THIRD ROW SEAT BELT IS VERY DIFFICULT TO FASTEN BECAUSE OF ITS LENGTH, IT IS TOO SHORT EVEN ON A NORMAL SIZE OCCUPANT. THIS LEAVES THE OCCUPANT UN PROTECTED IN AN ACCIDENT.*AK CONSUMER HAD PROBLEMS UNBUCKLING SEAT BELT. IT TURNED OUT THAT THE BUCKLE AND THE SEAT BELT HAS TURNED 180 DEGREES, AND THE RELEASE BUTTON ENDED UP ON THE INSIDE INSTEAD OF THE OUTSIDE. *LA

NHTSA ID
10056070
Seat belts
Filed Feb 20, 2004

I OWN A 1996 CHRYSLER TOWN & COUNTRY LXI AND AFTER READING THE INFORMATION PROVIDED TO ME ON THE UNSAFEBELTS.COM WEBSITE WOULD LIKE CHRYSLER TO ISSUE A RECALL ON THE GEN 3 SEATBELTS. FORTUNATELY, I HAVE NOT BEEN INVOLVED IN A CRASH IN MY VEHICLE, BUT I WOULD LIKE TO BE ASSURED THAT IF I AM, THE SEATBELTS WILL RESPOND AS REQUIRED.*AK

NHTSA ID
10058590
Incident
Feb 20, 2004
Seat belts
Filed Jan 21, 2004
Crash reported1 injury reported

WHILE STOPPING AND WITHOUT ANY INDICATION VEHICLE WAS REAR ENDED AT 30 MPH. DRIVER'S SEAT BELT RETRACTOR DID NOT RETRACT, HOLDING CONSUMER IN PLACE, AND CAUSING CONSUMER TO HIT WINDSHIELD AND ROOF OF VEHICLE. *AK

NHTSA ID
10055577
Seat belts
Filed Oct 2, 2002

THE VEHICLE CHILDSEAT CAME WITH THE VEHICLE ISN'T STABLE. THE CHILDSEAT LOCK IN THE PELVIS AREA BELOW. BUT THERE IS NOTHING HOLDING THE CHEST UPPER AREA. NLM

NHTSA ID
8020097
Incident
Oct 1, 2002
Seat belts
Filed Sep 23, 2002

CONSUMER STATES THE 2-CHILD SEAT BOOSTER HARNESS AND STRAPS BUCKLE DOESN'T WORK PROPERLY. MANUFACTURER HAS BEEN NOTIFIED.*JB

NHTSA ID
8019216
Incident
Jul 15, 2002
Seat belts
Filed May 3, 2002
2 injuries reported

THE INSURED WAS INVOLVED IN A COLLISION, IN WHICH THE VEHICLE WAS HIT SO HARD THAT IT TIPPED OVER, THE SEAT BELTS FROZE AND THE INSURED HAD BE REMOVED FROM THE WINDOW, THERE WERE 2 INJURIES.(CLAIM#13-7259-940)*JB

NHTSA ID
6901119
Incident
Mar 1, 2001
Seat belts
Filed Mar 11, 2002

AFTER HAVING PURCHASED A USED 1996 CHRYLER TOWN AND COUNTRY LXI MINIVAN I FOUND A CONSUMER ALERT AT WWW.UNSAFEBELTS.COM. THE WEBSITE INDICATED THAT THE VEHICLE WAS EQUIPPED WITH UNSAGE GEN3 BUCKLES THAT COULD RELEASE AT A TIME OF IMPACT. THE SITE ALSO DIRECTED CONSUMERS TO CONTACT THE NHTSB AND FILE THIS REPORT. MY FAMLY HAVE HAD THE VAN ONLY SEVERAL DAYS AND HAVE YET TO EXPERIENCE ANY PROBLEMS WITH THE SEATBELTS, BUT I WANT TO ENSURE MY FAMILY'S SAFETY IF AN ACCIDENT WAS TO HAPPEN. THANK YOU FOR YOUR TIME IN THIS MATTER. *AK

NHTSA ID
759221
Incident
Mar 9, 2002
Seat belts
Filed Mar 8, 2002

CONSUMER HAD SEEN ON NEW ABOUT THE SEAT BELT FAILURE, EVEN THOUGH THAT HAD NOT EXPERIENCED PROBLEM YET, WAS CONCERNED THAT IT COULD HAPPEN TO THIS VEHICLE. HAD CONTACTED DEALER. PLEASE PROVIDE MORE INFORMATION.*AK

NHTSA ID
8005280
Incident
Mar 8, 2002
Seat belts
Filed Oct 22, 2000

THE SEAT BELT IN THE INTEGRATED CHILD SAFETY SEATS LOCKS UP AND THE CHILD CANNOT BE REMOVED WITHOUT USING THE EMERGENCY RELEASE. THE LEFT SEAT IS PERMANENTLY STUCK AND THE RIGHT SEAT OCCASIONALLY RELEASES. CHRYSLER HAS RECALLED 1995 AND SOME 1996 MINIVANS FOR THE SAME PROBLEM BUT REFUSES TO PAY FOR REPAIRS TO MY CAR BECAUSE THEY SAY MY CAR WAS BUILT AFTER THOSE INCLUDED IN THE RECALL PERIOD; HOWEVER, THE TAG ON THE CAR SEATS STATES THEY WERE ASSEMBLED IN 1995. WHEN I TOLD THIS TO CUSTOMER SERVICE REPRESENTATIVE SAL PALAZZOLA HE ONLY SAID THAT I WAS NOT IN THEIR COMPUTER FOR A RECALL.

NHTSA ID
734878
Incident
Jun 1, 1998
Driver assistanceEngineSeat belts+1 more
Filed Sep 12, 2000
Fire reported

THERE WAS A FIRE IN THE ENGINE COMPARTMENT, PRIOR TO THIS INCIDENT A NEW STARTER HAD BEEN INSTALLED, CLAIM # 32-V339-978. NLM

NHTSA ID
6900712
Incident
Dec 20, 1999
EngineSeat belts
Filed Sep 12, 2000
Fire reported

ENGINE COMPARTMENT CAUGHT ON FIRE, CLAIM # 23-1398-184. NLM

NHTSA ID
6900707
Incident
Sep 11, 2000
Seat belts
Filed Jun 16, 2000

RESTRAINT SYSTEM FAILED. YH

NHTSA ID
552684
Seat belts
Filed Jan 5, 1999

VEHICLE IS EQUIPPED WITH MANUFACTURERS INTEGRAL CHILD SAFETY SEATS. ON 2 OCCASIONS, THE OCCUPIED SEAT HAS REFUSED TO RELEASE THE BELTED CHILD. WHEN THIS OCCURS, NO AMOUNT OF FORCE WILL RELEASE THE TENSION NECESSARY TO REMOVE THE OCCUPANT, AND THE ONLY WAY TO DO SO IS TO CUST THE CHILD OUT OF THE SEAT WITH LARGE KNIFE OR SCISSORS, WHICH WE ARE NOW FORCED TO CARRY WITH US AT ALL TIMES IN THIS VEHICLE.THE MANUFACTURER IS APPARENTLY AWARE OF THE PROBLEM, AS THE SEATS WERE REDESIGNED IN '97-98 MODEL. HOWEVER WE HAVE DESPITE 2 INCIDENTS, WE HAVE BEEN UNABLE TO UPGRADE TO THE NEW STYLE. I WOULD LIKE THE DOT TO INITIATE A RECALL INVESTIGATION, AND FORCE CHRYSLER TO UPGRADE ALL SEATS TO CORRECT THIS EXTREMELY DANGEROUS SAFETY ISSUE. *AK

NHTSA ID
701903
Incident
Dec 28, 1998
Seat belts
Filed Apr 6, 1998

SEAT BELT ANCHOR CAME OUT OF THE PILLAR HITTING CHILD I, CAUSING FAILURE OF OTHER COMPONENTS.

NHTSA ID
533597
Incident
Feb 1, 1998
ElectricalSeat beltsSuspension
Filed Mar 5, 1998

VEHICLE SHUTS DOWN AND CONTROL PANEL GOES BLANK WHILE VEHICLE IS IN MOTION. VEHICLE FRONT END SHAKES. CHILD WAS STUCK IN BUILT-IN SAFETY SEAT BECAUSE BELT WOULD NOT RELEASE.

NHTSA ID
531944
ElectricalSeat belts
Filed Sep 11, 1997

STEREO RADIO FAILED.

NHTSA ID
603615
Incident
Aug 1, 1995
Seat belts
Filed Sep 2, 1997

INTEGRATED CHILD SAFETY SEAT HARNESS/STRAPS CONTINUED TO TIGHTEN AROUND CHILD AND WOULD NOT LOOSEN.

NHTSA ID
521562
Seat belts
Filed Aug 20, 1997

AT LEAST TEN TIMES INTEGRATED CHILD SAFETY SEAT BELTS FROZE UP, NOT ALLOWING CHILD TO EXIT. THE BELTS WILL TIGHTEN WHEN FURTHER ATTEMPTING TO RELEASE. THE RELEASE BUTTON IS EXTREMELY HARD TO GET TO. PLEASE DESCRIBE DETAILS. *AK

NHTSA ID
815528
Seat belts
Filed Aug 1, 1997

CHILD BUILT-IN CSS; WENT TO TAKE CHILD OUT & RELEASED BUTTON FAIL TO WORK;HARNES STRAPS GOT TIGHTER WHEN TRYING TO PULL OVER CHILD'S HEAD. HAD TO USE SCISSORS TO FREE CHILD OUT OF SEAT. WILL BE TAKING VEHICLE TO DEALER. *AK

NHTSA ID
814931
Incident
Jul 24, 1997
Seat beltsTransmission
Filed Jul 22, 1997

CHILD GOT OUT OF INTEGRATED CHILD SEAT.

NHTSA ID
520661
Incident
Jun 30, 1997
Seat belts
Filed Jun 11, 1997

INTEGRATED CHILD SAFETY SEAT NOT FUNCTIONAL; STRAPS WOULD NOT PULL OUT- BOTH WHILE CHILD WAS, AND WAS NOT IN SEAT. HAD TO CUT STRAPS TO RELEASE CHILD. *AK

NHTSA ID
517588
Incident
Apr 26, 1997
Seat belts
Filed Jun 10, 1997

THE CHILD WAS UNABLE TO BE REMOVED FROM THE CHILD SEAT BECAUSE OF THE RETRACTOR MALFUNCTIONED AND TIGHTEND ON THE CHILD INSTEAD OF RELEASING. *AK

NHTSA ID
812939
Incident
Jun 7, 1997
Seat belts
Filed May 19, 1997

HAD PLACED CHILD IN BUIL- IN CHID SEAT WHEN GETTING CHILD OUT, LATCH WOULD NOT RELEASE. WOULD PULL ON "T-SHIELD" & IT GOT TIGHTER. STARTED RISING TOWARD CHILD'S THROAT. TRIED RELEASING FROM BOTTOM, DID NOT WORK; HAD TO LITERALLY DRAG CHILD FROM SEAT. *AK

NHTSA ID
812374
Incident
May 9, 1997
Seat belts
Filed Apr 1, 1997
1 injury reported

TOWN AND COUNTRY LXI, 1996, CSS BUILD IN MODEL, RETRACTOR LOCKED IN PLACE AROUND THE CHILD'S NECK AND COULD NOT REMOVE THE RESTRAINT FROM THE CHILD, A CLAMP THAT DISCONNECTED THE SEAT FROM VEHICLE. *AK

NHTSA ID
809410
Incident
Feb 23, 1997

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .