RoadVitals

1996 Chrysler Town And Country Fuel system Problems

Owner-reported complaints naming the fuel system system, filed with NHTSA

Data refreshed

Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
178
Latest Aug 5, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
19%
of 938 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
11
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 1996 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 178 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming fuel system

The 25 most recent of 178, in the owner's own words

EngineFuel systemVisibility
Filed Aug 5, 2014

I WAS DRIVING ON THE HIGHWAY IN THE POURING DOWN RAIN WHEN MY WINDSHIELD WIPERS STOPPED WORKING, I COULD HEAR THE WINDSHIELD WIPER MOTOR STILL GOING BUT THE WIPER ARMS WOULD NOT MOVE. WE HAD PULLED OFF THE HIGHWAY BUT THERE WAS NOTHING AROUND FOR MILES. WE GOT BACK ON THE HIGHWAY AND MY SON WOULD PUSH THE WIPER ARM DOWN WHEN IT HAD WENT TO HIS SIDE SO WE COULD DRIVE A LITTLE FURTHER TO PULL OFF THE FREEWAY IN AN OCCUPIED AREA. IT HAD STOPPED RAINING AND AS WE WERE DRIVING THE ENGINE COMPLETELY DIED ON US, IT WOULD NOT START BACK UP. MY MINIVAN HAD TO BE TOWED FROM A TOWN OVER 50 MILES FROM WHERE WE LIVE. I HAD MY CHILDREN IN THE MINIVAN WITH ME AND IT WAS A REALLY TERRIFYING ORDEAL. *TR

NHTSA ID
10619029
Incident
Mar 1, 2014
Fuel system
Filed Dec 19, 2011

TL* THE CONTACT OWNS A 1996 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 230,000.

NHTSA ID
10440398
Incident
Dec 16, 2011
Mileage
230,000 mi
Fuel system
Filed Jan 2, 2006

I HAVE A 1996 CHRYSLER TOWN AND COUNTRY WITH THE 3.8L ENGINE THAT HAS HAD THE FUEL RAIL RECALL DONE. THE RECALL INVOLVED PUTTING A CLAMP TYPE SEAL AROUND THE FUEL RAIL IN TWO PLACES. THESE SEALS HAVE BOTH FAILED AND FUEL IS ACTUALLY DRIPPING FROM ONE OF THE SEALS. I HAVE TAKEN THE VAN TO THE LOCAL DEALER FOR REPAIRS I HAVE NOT HEARD YET WHAT THEY WILL DO TO RESOLVE THIS. MY CONCERN IS THAT THE REPAIR PROVIDED BY THE RECALL IS NOT SUFFICIENT AND WILL FAIL AGAIN IN A SHORT TIME. THIS IS OF GRAVE CONCERN TO ME FOR THE SAFETY OF MY FAMILY. IT APPEARS THAT A POOR DESIGN IS BEING REPAIRED BY AN EQUALLY POOR FIX. *NM

NHTSA ID
10146703
Incident
Jan 2, 2005
Mileage
121,000 mi
Fuel system
Filed Aug 28, 2005

LAST WEEK, 17 AUG 05, I HAD TO REPLACE THE FUEL TANK ON MY '96 CHRYSLER T&C [XXX] DUE TO A FATIGUE CRACK THAT WAS SPILLING FUEL. CHRYSLER HAS REFUSED TO ACCEPT ANY RESPONSIBILITY SINCE MY VEHICLE IS OUT OF WARRANTY. ARE THERE ANY REQUIREMENTS REGARDING THE LONGEVITY AND PERFORMANCE OF PLASTIC FUEL TANKS? OTHER THAN THE OBVIOUS SAFETY CONCERNS, THE REPLACEMENT COST EXCEEDED $800. AT THE TIME OF FAILURE MY VEHICLE HAD 180,885 ORIGINAL MILES AND HAS BEEN METICULOUSLY MAINTAINED. THE LOCATION OF THE CRACK (TOP, FRONT, LEFT CORNER) PRECLUDES ANY ACCIDENTAL IMPACT OF THE UNDERCARRIAGE. ACCORDING TO THE SERVICING DEALER, HAYES CHRYSLER, LAWRENCEVILLE, GA, THE DEFECTIVE TANK WAS DESTROYED PER ENVIRONMENTAL REQUIREMENTS. PLEASE ADVISE IF THERE IS A COURSE OF ACTION I CAN TAKE TO AMELIORATE THIS PROBLEM. *JB UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
10134420
Incident
Aug 17, 2005
Mileage
180,885 mi
Fuel system
Filed May 6, 2005

1996 CHRYSLER TOWN AND COUNTRY HAD A SPLIT SEAM ON THE TOP SIDE OF THE GAS TANK.*MR VEHICLE HAD A STRONG ODOR OF GASOLINE DUE TO THE SPLIT. REPLACED THE GAS TANK, WAS CHARGED FOR NEW TANK AND LABOR. MANUFACTURER SAID DUE TO MILEAGE ON VEHICLE, THERE WOULD BE NO CONSIDERATION FOR REIMBURSEMENT. *BF *NM

NHTSA ID
10120430
Incident
May 1, 2005
Fuel system
Filed Apr 28, 2005

FUEL WAS LEAKING FROM THE FUEL TANK, WHICH COULD BE DANGEROUS BECAUSE IT COULD CAUSE A FIRE. MANUFACTURER WAS CONTACTED BY CONSUMER.*AK

NHTSA ID
10119249
Incident
Jan 27, 2005
Fuel system
Filed Aug 12, 2004

THE CONSUMER TOOK HER VEHICLE IN TO THE DEALER BECAUSE THE FUEL DELIVERY RAIL WAS DEFECTIVE. THE DEALER REFUSED TO LOOK AT THE VEHICLE BECAUSE THE RECALL WAS REPAIRED. THERE WOULD BE A CHARGE TO THE CONSUMER. THE CONSUMER CAN SEE THE GAS LEAKING WHEN THE ENGINE GETS COLD, THE GAS WAS FLOWING OVER THE ENGINE. *JB

NHTSA ID
10087755
Incident
Aug 12, 2004
Mileage
173,304 mi
Fuel system
Filed Jun 21, 2004

WHILE DRIVING VEHICLE IT SIMPLY DIES. USUALLY UNDER LOAD, LIKE PASSING, WITH THE A/C ON. HAD VEHICLE TOWED. 1ST SHOP REPLACED COIL MODULE AND SCANNED CODE SAID MULT CYL MISFIRES.2ND SHOP REPLACED FUEL FILTER AND PLUGS AND WIRES, THIRD SHOP REPLACED FUEL PUMP. THIS WAS WHILE I WAS ON VACATION. *AK

NHTSA ID
10078525
Incident
Jun 18, 2004
Mileage
139,000 mi
Fuel system
Filed Feb 19, 2004

CONSUMER TOOK VEHICLE TO THE DEALER BECAUSE OF A FUEL TANK LEAK . DEALER FAILED TO INFORM THE CONSUMER ABOUT A RECALL OF FUEL PUMP. DEALER ATTEMPTED TO CHARGE CONSUMER FOR RECALL REPAIRS. THE VEHICLE WAS EVENTUALLY TAKEN TO ANOTHER DEALER, WHO MADE THE REPAIRS FREE OF CHARGE, PER RECALL ORDER.*AK *NM

NHTSA ID
10053454
Incident
Dec 18, 2003
Mileage
66,639 mi
Fuel system
Filed Jun 9, 2003

THE VEHICLES PLASTIC TANK COLLAPSED ON THE INSIDE. THIS RESULTED IN INCORRECT FUEL LEVEL READING. *NLM THE DEALER REPLACED THE PUMP AT NO CHARGE BUT THE SENDING UNIT IN THE TANK HAS THE SAME READING. THE DEALER HAD THE FUEL TANK DOWN, AND STATED THAT THE TANK WAS SAGGED, AND POSSIBLY CAUSED THE FALSE READING. CHRYSLER SENT OUT LETTERS ABOUT THE PROBLEM BUT WHEN THE CONSUMER CALLED THE DEALER, THEY STATED THAT THIS WAS A MANUFACTURER PROBLEM. *SCC

NHTSA ID
10017777
Incident
Jan 1, 2003
Mileage
42,500 mi
Fuel system
Filed Apr 30, 2003

CAR STALLS WHILE DRIVING. SEEMS MORE PREVALENT WHEN BACKING UP, TURNING A CORNER OR SLOWING DOWN, YET HAS ALSO HAPPENED AT HIGH SPEEDS ON FREEWAY. WHEN IT STALLS, THE STEERING WHEEL LOCKS, AND DOES NOT GAIN CONTROL UNTIL THE CAR IS RESTARTED. ALMOST $1000 OF REPAIRS TO TRY AND FIX THE PROBLEM.

NHTSA ID
10016754
Incident
Jul 25, 2002
Fuel system
Filed Apr 8, 2003

THE VIN FOR THIS VEHICLE IS: [XXX] CAR SUFFERED FUEL LINE BREAKAGE AFTER DRIVING THROUGH A LARGE PUDDLE. WAS TOWED TO O'HARA CHRYSLER-PLYMOUTH DEALER(CLINTON, MI) FOR REPAIRS, WHICH THE FUEL LINE DAMAGE WAS DETERMINED. INQUIRED WITH THE SERVICE REP, [XXX], AS TO WHY SINCE OWNING THE VEHICLE. THE MAXIMUM TANK FILL-UP WAS 13.0 - 13.4 GALLONS, WHEREAS THE SERVICE MANUAL STATES 18 GALLONS. "[XXX]" STATED THAT THERE WAS A TENDENCY OF THE TANK TO BOW-IN, THAT WOULD EITHER REDUCE THE FUEL SENSOR ACCURACY OR REDUCE THE VOLUME. A NEW TANK CARRIED A DIFFERENT PART NUMBER THAN THE ORIGINAL. SINCE THIS VEHICLE WAS ASSEMBLED ON JANUARY 11, 1996 AND THERE IS A NHTSA TECHNICAL SERVICE BULLETIN #140895 ISSUED ON JANUARY 1, 1996. AM I COVERED BY THIS AND WAS I CHARGED FOR A KNOWN DEFECT? I HAD BROUGHT THE TSB NUMBER TO THE SERVICE MANAGER [XXX], WHO INDICATED THAT THE TSB NUMBER WAS SOMETHING HE WAS NOT FAMILIAR WITH AND DID NOT MEET D-C RECALL THREE DIGIT NUMBERS. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10014124
Incident
Apr 4, 2003
Mileage
11,000 mi
Fuel system
Filed Mar 20, 2003

THE VEHICLE LEAKED FUEL FROM UNDERNEATH THE VEHICLE. *NLM.

NHTSA ID
10012197
Incident
Mar 20, 2003
Fuel system
Filed Mar 17, 2003

THE VAN EXPERIENCED A LEAK AT THE GAS TANK, WHICH HAD WORSEN OVER TIME. THE DEALERSHIP WAS UNABLE TO FIX PROBLEM. *JB *TS

NHTSA ID
10011859
Incident
Mar 17, 2002
Mileage
75,000 mi
Fuel system
Filed Feb 13, 2003

THE FUEL INJECTION RAIL LEAKED GAS.*JB

NHTSA ID
10007331
Incident
Feb 10, 2003
Mileage
99,000 mi
Fuel system
Filed Feb 7, 2003

WARPED GAS TANK CONDITION. WHEN FILLING TANK, GAS WILL LEAK FROM SEAM ON TANK TOP, AND RUN ON GROUND. PH

NHTSA ID
10005459
Incident
Feb 1, 2003
Mileage
65,000 mi
Fuel system
Filed Dec 27, 2002

PRIOR TO RECEIVING A RECALL REGARDING THE INSTALLATION OF SEALS ON THE FUEL RAIL, CONSUMER HAD ALREADY PAID FOR THE REPAIRS, HOWEVER THE MANUFACTURER IS REQUESTING ADDITIONAL INFORMATION AND THE CONSUMER FEELS THIS IS AN ATTEMPT TO GET OUT OF PAYING REIMBURSEMENT.*JB

NHTSA ID
568389
Mileage
107,000 mi
Fuel system
Filed Nov 8, 2002

CONSUMER COULD SMELL GASOLINE AROUND THE LEFT SIDE OF THE VEHICLE ON THE OUTSIDE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

NHTSA ID
8022457
Incident
Aug 1, 2002
Fuel system
Filed Oct 25, 2002
Fire reported

CONSUMER STATES VEHICLE CAUGHT FIRE WHILE DRIVING. DLR DETERMINED THAT FUEL LEAKAGE FROM O-RING SEALS IGNITED. TS

NHTSA ID
8021570
Incident
Sep 1, 2002
Fuel system
Filed Oct 25, 2002

CONSUMER SMELLED GAS, DEALER FOUND THAT FUEL WAS LEAKING FROM THE VENT SEAL AT THE TOP OF THE TANK, DEALER REPLACED FUEL TANK, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THIS REPAIR SINCE IT APPEARS TO BE SAFETY RELATED. NLM

NHTSA ID
568056
Incident
Aug 30, 2002
Fuel system
Filed Oct 23, 2002

CONSUMER STATES WHEN PUTTING FUEL IN TANK IT LEAKS FROM THE TOP OF FUEL TANK. MR

NHTSA ID
8021479
Incident
Dec 15, 2001
Driver assistanceFuel system
Filed Oct 10, 2002

CONSUMER STATES VEHICLE IS EXPERIENCING A SMALL GAS LEAK, THERE WOULD BE SMALL DRIPS LEFT ON THE PARKING LOT GROUND, EVENTUALLY IT BECAME WORSE AND CONSUMER WAS ONLY ABLE TO FILL TANK 3/4 FULL.*JB

NHTSA ID
567861
Fuel system
Filed Sep 12, 2002

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING FUEL TANK HAD CRACKED, CAUSING FLUID TO LEAK OUT. CONSUMER WILL HAVE TO REFILL TANK MORE THEN USUAL. DEALER NOTIFIED.*AK

NHTSA ID
8018511
Incident
Aug 17, 2002
Fuel system
Filed Sep 12, 2002

WHILE DRIVING THE FUEL TANK SEAMS AND FUEL LINE CRACKED RESULTING IN THE FUEL LEAKING, THE DEALER WAS NOTIFIED.*AK *NLM

NHTSA ID
8018487
Incident
Jul 15, 2002
Fuel system
Filed Aug 9, 2002

WELDING ON GAS TANK CRACKED, AND VEHICLE STARTED TO LEAK SOME FUEL. CONTACTED DEALER, AND THE DEALER REPLACED THE TANK.*AK

NHTSA ID
8015925
Incident
Aug 4, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .