RoadVitals

2001 Chrysler Town And Country Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Aug 27, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 462 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2001 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Aug 27, 2015

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR WAS UNABLE TO BE LOCKED BY USING THE DOOR LOCK FEATURE ON THE DRIVER'S DOOR OR THE KEYLESS ENTRY SYSTEM WITH THE KEY FOB. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR WOULD BE AJAR. THE CONTACT STATED THAT THE DOOR WAS ONLY ABLE TO BE LOCKED MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID
10759715
Incident
Aug 9, 2015
Body & structure
Filed Aug 22, 2013

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR ERRONEOUSLY AND INDEPENDENTLY OPENED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 144,000.

NHTSA ID
10536774
Incident
Aug 22, 2013
Mileage
144,000 mi
Body & structure
Filed Apr 12, 2010

THE REAR HATCH DOES NOT WORK WHEN USING THE SWITCH ON THE REMOTE OR IN THE VEHICLE. IT JUST BEEPS AND TRIES TO OPEN, BUT THE DOOR DOES NOT RELEASE. YOU HAVE TO MANUALLY OPEN THE DOOR. THIS PROBLEM STARTED IN 2006, 5 YRS. AFTER THE VEHICLE WAS MADE. *TR

NHTSA ID
10325234
Incident
Jan 18, 2010
Mileage
62,000 mi
Body & structure
Filed Oct 9, 2009

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE PAINT ON THE BODY OF THE VEHICLE WAS CHIPPING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE DEFECT. THE DEALER HAS BEEN NOTIFIED. THE FAILURE MILEAGE WAS 178,000. THE CURRENT MILEAGE WAS 187,000.

NHTSA ID
10286873
Incident
Jan 9, 2009
Mileage
178,000 mi
Body & structure
Filed Jul 17, 2009

POWER LIFT GATE DOES NOT WORK, FAILED APPROXIMATELY TWO YEARS AGO. *TR

NHTSA ID
10277161
Incident
Jul 15, 2007
Body & structure
Filed Jul 13, 2009
1 injury reported

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE CONTACT PROCEEDED TO ENTER THE VEHICLE, THE REAR PASSENGER SIDE DOOR FAILED AND RETRACTED QUICKLY. AS A RESULT, THE CONTACT INJURED HIS LEFT ARM. HE WENT TO THE HOSPITAL TO HAVE HIS ARM EXAMINED. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION. THE CHRYSLER MANUFACTURER STATED THAT A REPRESENTATIVE WOULD GIVE HIM A CALL BACK. THE CONTACT HAS NOT YET RECEIVED ANY FOLLOW UP CALLS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 92,000.

NHTSA ID
10276540
Incident
Jul 1, 2009
Mileage
90,000 mi
Body & structureInterior & seats
Filed Apr 14, 2009

DRIVERS SIDE SLIDING DOOR POWER SLIDING FUNCTION STOPPED WORKING, THEN SHORT TIME LATER THE DOOR WONT OPEN AT ALL, MANUALLY OR POWER. TOOK VAN TO THE DEALER SAID IT NEEDED A NEW LATCH AT A PRICE OF 250.00 DOLLARS PLUS THE COST OF GETTING THE DOOR OPEN AND REPLACING THE LATCH SAME VEHICLE THE POWERLIFT GATE OR REAR DOOR POWER FUNCTION HASN'T WORK SINCE I BOUGHT IT TOOK IT BACK REPLACED THE CONTROL MODULE 3 TIMES STILL DOESN'T DOESN'T WORK. *TR

NHTSA ID
10265370
Incident
Nov 10, 2005
Mileage
37,000 mi
AirbagsBody & structureTransmission+1 more
Filed Feb 24, 2009

MY 2001 CHRYSLER TOWN & COUNTRY SUFFERED A COMPLETE TRANSMISSION FAILURE. I BOUGHT THIS VEHICLE NEW IN 2001 AND THOUGHT I WAS BUYING THE BEST MINI-VAN FOR THE MONEY. HOWEVER, I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. POWER WINDOWS HAVE FAILED, POWER SLIDING DOOR HAS FAILED 3 TIMES, POWER LIFT GATE FAILED, AIR BAGS CAUSED A CHECK ENGINE LIGHT TO COME ON ( REPLACED UNDER WARRANTY). ALL OF THESE WERE MINOR IN COMPARISON TO THE TRANSMISSION, WHICH COST ME $3078 TO HAVE REBUILT. I'VE FOUND TOO MANY INSTANCES OF TRANSMISSION FAILURES ON THE INTERNET, I QUESTION WHY CHRYSLER HASN'T BEEN CALLED OUT ON THIS BY THE NHTSA. CHRYSLER KNOWS ABOUT THE QUALITY OF THEIR VEHICLES AND CONTINUES TO DO NOTHING ABOUT IT. IN THE FUTURE I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT. *TR

NHTSA ID
10259761
Incident
Feb 17, 2009
Mileage
81,000 mi
Body & structure
Filed Mar 17, 2008

THE DRIVER'S SIDE REAR AUTOMATIC SLIDING DOOR CEASED WORKING DURING COLD WEATHER CONDITIONS AT RANDOM TIMES OVER A COUPLE OF YEARS & THEN SUDDENLY THE AUTOMATIC FUNCTION OF THE DOOR WOULD NOT WORK AT ALL WHEN THE BUTTON IS PRESSED FROM THE INSIDE. EVEN WORSE IS THAT THE DOOR WILL NOT OPEN WHEN USING THE MANUAL HANDLE WITH THE LEVER. THIS IS EXTREMELY DANGEROUS, AS SMALL CHILDREN COULD BE TRAPPED. EARLIER WHEN I TOOK IT TO A DEALERSHIP, THEY STATED THAT A NEW TRACK HARNESS & SOMETHING ELSE WAS NEEDED AT A COST OVER $500. WE CANNOT AFFORD THIS. DOORS SHOULD WORK MANUALLY WITHOUT $500 PARTS. THERE IS NOTHING PHYSICALLY WRONG WITH THE DOOR, NOR HAS IT BEEN IN A COLLISION ETC. *TR

NHTSA ID
10221390
Incident
Feb 10, 2008
Mileage
85,000 mi
Body & structureElectrical
Filed Jan 31, 2007

2001 CHRYSLER TOWN & COUNTRY, SLIDING SIDE DOOR MOTOR FAILED VERY QUICKLY. CHRYSLER REFUSES TO FIX PROBLEM SINCE I'M NOT ORIGINAL OWNER. ALSO, LIFTGATE MOTOR FAILED ABOUT THE SAME TIME AND AGAIN, CHRYSLER REFUSES TO FIX UNDER WARRANTY. BOTH DOORS ARE HARD TO OPEN DUE TO THIS PROBLEM. *NM

NHTSA ID
10181188
Incident
Jul 23, 2004
Mileage
43,000 mi
AirbagsBody & structureBrakes+4 more
Filed Jan 5, 2005

AIR BAG SENSOR LIGHT BLINKS ON AND OFF. A RECALL WAS ISSUED ON THE CLOCK SPRING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE VEHICLE HAD NUMEROUS PROBLEMS SUCH AS STEERING PROBLEMS, SLIDING PROBLEMS, BRAKE AND ACCELERATION PROBLEMS, A STRONG ODOR OF GAS AND THEFRONT SWAY BARS AND REAR SHOCKS WERE REPLACED *JB

NHTSA ID
10099961
Incident
Nov 9, 2004
Mileage
50,000 mi
Body & structure
Filed Jul 5, 2004
Fire reported

WE HAD BEEN HAVING PROBLEMS WITH OUR 2001 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR KEPT OPENING WHILE WE WERE DRIVING DOWN THE ROAD AND THE DOOR WOULD OPEN. THEN WHILE WE WERE ON VACATION I WAS DRIVING DOWN THE HIGHWAY AND THE DOOR CAUGHT ON FIRE. WITHIN 2 MINUTES THE WHOLE CAR WAS IN FLAMES IF MY THREE CHILDREN HAD BEEN IN THE CAR I AM NOT SURE IF I WOULD OF BEEN ABLE TO GET THEM ALL OUT. THE FIRE DEPARTMENT GOT THERE IN GOOD TIME BUT IT WAS TO LATE. THE WHOLE VAN AND EVERYTHING IN IT WAS TOTALLY DESTROYED.*AK

NHTSA ID
10080381
Incident
Jul 4, 2004
Mileage
68,000 mi
Body & structureSuspension
Filed May 23, 2003

WE PURCHASED A 2002 DODGE ROLLX CONVERTED MINIVAN AND A 2001 CHRYSLER ROLLX CONVERTED MINIVAN WITH AN ELK ROOF ADDITION CONVERSION FROM THE ROLLX CO. IN SAVAGE MINN. ABOUT A YEAR AGO. WHEN WE RECENTLY BEGAN CARRYING MORE THAN ONE PASSENGER WE NOTICED AND FELT A BOTTOMING OUT WITH LITTLE BOUNCE. I GOT A LOOK AT THE REAR SUSPENSION AND WAS SUPPRISED TO FIND THAT THEY DROPPED THE FLOOR JUST ABOVE THE E-BRAKE LINE AND LEAF SPRINGS. THE DISTANCE BETWEEN THE BOTTOM OF THE FLOOR AND THE LEAF IS ONE AND ONE HALF INCHES. THE DISTANCE BETWEEN THE RUBBER BUMPER AND THE AXLE IS OVER THREE INCHES. THE LEAF SPRING AND BRAKE CABLE CANNOT TAKE THE DAMAGE FOR ANY LENGTH OF TIME. WE HAVE TO REMOVE THE SPARE AND REAR SEATS TO DRIVE SOMEWHAT SAFER. CONTACT WITH THE COMPANY WAS FUTILE.

NHTSA ID
10019207
Incident
May 1, 2003
Body & structure
Filed Apr 8, 2003

ELECTRIC SLIDING SIDE DOOR BECAME IMPOSSIBLE TO OPEN MANUALLY. IT WOULD STILL OPERATE WITH ELECTRIC MOTOR BUT MADE A GRINDING NOISE. IN CASE OF AN ACCIDENT, PASSENGERS IN REAR SEATS WOULD HAVE A HARD TIME OPENING DOOR ANS EXITING VEHICLE. *AK

NHTSA ID
10014540
Body & structure
Filed Mar 7, 2003

THE DRIVER SIDE SLIDING DOOR FROZE, AND DID NOT UNLOCK. *JB THE DOOR CANNOT BE OPENED MANUALLY, WITH REMOTE, OR WITH THE AUTO BUTTON. THIS PROBLEM OCCURS AT LEAST ONE TO TWO TIMES PER WEEK. THE DEALER WAS UNABLE TO DUPLICATE. SCC

NHTSA ID
10011126
Mileage
13,500 mi
Body & structure
Filed Oct 29, 2002

CONSUMER STATED THAT WHILE DRIVING AT 55MPH THE LIFT GATE WINDOW SHATTER WITHOUT WARNING FOR THE SECOND TIME WITH THIN 2-3MONTH. DEALER NOTIFIED TS

NHTSA ID
8021826
Incident
Aug 10, 2002
Body & structure
Filed Jul 22, 2002

RIGHT DOOR OPENS AND CLOSES AUTOMATICALLY.*AK

NHTSA ID
8014461
Incident
May 20, 2002
Body & structure
Filed Jan 15, 2002
1 injury reported

CHILD GOT FINGERS CAUGHT IN RIGHT SIDE POWER SLIDING DOOR, AND MECHANISM DID NOT RELEASE. HAD TO MANUALLY OPEN DOOR.*AK

NHTSA ID
8002217
Incident
Jan 12, 2002
Body & structure
Filed Jan 4, 2002

PASSENGER'S SIDE ELECTRIC SLIDING DOOR CAME AJAR. CONSUMER HEARD AN ALARM, AND WITHIN SECONDS DOOR OPENED ABOUT 2 TO 3 INCHES WHILE DRIVING. CONSUMER AUTOMATIC SENSOR TRIGGERED IT TO CLOSE BACK. CONSUMER FELT THIS WAS VERY UNSAFE BECAUSE CHILDREN WERE IN VEHICLE. CONSUMER HAS CONTACTED MANUFACTURER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

NHTSA ID
8001526
Incident
May 4, 2001
Body & structure
Filed Mar 30, 2001
1 injury reported

CONSUMER'S CHILD HAD GOTTEN FINGER CAUGHT IN GEARS OF POWER DOOR. . HAS CONTACTED MANUFACTURER. *AK

NHTSA ID
884712
Incident
Mar 1, 2001
Body & structure
Filed Mar 26, 2001
1 injury reported

REAR SIDE DOORS WERE REMOTELY CONTROLLED. WERE OPENED, BUT GOT HUNG UP ON SHOPPING BAG. OWNER PUT ARM THROUGH DOOR TO REMOVE SHOPPING BAG, AND DOOR STARTED CLOSING. IT FAILED TO REOPEN WHILE ARM IN DOOR WAY. SENSOR HAD FAILED. IT CRUSHED ARM. AFTER ARM WAS JERKED OUT, IT CONTINUED TO CLOSE & LOCKED. ALSO LOCK BUTTON HAD RELEASED WHEN ARM WAS RAISED, AND DOOR FLEW OPEN. *AK

NHTSA ID
884176
Incident
Mar 24, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .