Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2001 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 34 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 34, in the owner's own words
CHANGED BRAKES, ROTORS AND CALIPERS BUT AFTER A COUPLE OF MILES BRAKES GET STUCK, ABS LIGHT IS ON CONSTANTLY AND NOW BURNT RUBBER SMELL FROM FRONT WHEEL. WE HAVE HAD THIS ISSUE BEFORE.
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR BRAKE LINE RUPTURED, CAUSING BRAKE FLUID TO LEAK. THE FAILURE OCCURRED THREE TIMES. THE CONTACT HAD THE BRAKES REPLACED EACH TIME AND FELT THAT THERE WAS A SERIOUS SAFETY ISSUE WITH THE BRAKE LINE. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
WE BOUGHT A USED 2001 CHRYSLER TOWN AND COUNTRY IN MARCH. RIGHT AWAY WE STARTED HAVING BRAKE PROBLEMS. WE HAVE HAD THE VEHICLE IN THE SHOP 3 TIMES FOR THE BRAKES. TODAY I WENT OUT, AND THERE WAS ABSOLUTELY NO BRAKES. THE PEDAL WAS ALL THE WAY TO THE FLOOR, AND THE VAN WAS STILL ROLLING. WE HAVE REPLACED PADS, CALIPER, AND LINES ALREADY. *TR
2001 CHRYSLER TOWN AND COUNTRY MINI VAN BRAKES CONTINUE TO FAIL IN COLD WEATHER. BOUGHT THIS CAR IN JULY OF 2009. BRAKES STARTED FAILING IN NOV 09 HAD THEM LOOKED AT 7 TIMES AND EACH TIME THEY THOUGHT THEY FIX THE PROBLEM, BUT BRAKES WOULD WORK FOR ABOUT 2 WEEKS BEFORE FAILING AGAIN. DON'T KNOW WHAT THE PROBLEM IS, BUT IT IS A MAJOR CONCERN WHEN I HAVE A NEWBORN BABY AND THREE OTHER CHILDREN ON BOARD AND THIS IS OUR ONLY TRANSPORTATION. PLEASE HELP. *TR
BRAKE LINES RUSTING. I HAD A 94 VAN THAT WAS TOTALED BECAUSE THE BRAKE LINES BURST DURING A PANIC STOP. MY SON WAS DRIVING THE VAN AND A TRUCK WENT THROUGH A RED LIGHT. MY SON SLAMMED ON THE BRAKES AND NOTHING. THE PEDAL WENT TO THE FLOOR; THE VAN ROLLED DOWN A RAVINE INTO A GUARD RAIL AND TOTALED THE VAN. THE LEFT STRUT HOUSING WAS RIPPED OFF. AT THE TIME I WAS SUSPICIOUS OF WHAT HAPPENED, I THOUGHT THE BRAKES COULD HAVE BEEN PUMPED TO SLOW THE VEHICLE DOWN, MY SON SAID HE TRIED TO PUMP THE BRAKES BUT NOTHING HAPPENED. THE CRITICAL ISSUE HERE IS A CATASTROPHIC FAILURE OF THE BRAKES, WHICH I COULDN'T UNDERSTAND. EVERYONE ON THIS BOARD THAT HAD THE LINES RUPTURE MENTIONED A COMPLETE FAILURE OF THE BRAKES. THE VAN WAS TOWED HOME AND UPON INSPECTING A 3' PIECE OF BRAKE TUBING WAS MISSING FROM THE LEFT REAR WHEEL, THE REST OF THE LINES WAS BADLY RUSTED. I HAVE OWNED TWO 1991 VANS 218K, 198K WHEN THEY WERE SOLD FOR $25 EACH ONE 1994 VAN 170K WAS SCRAPPED I PRESENTLY OWN TWO 2001 VANS 150K, 177K I RECENTLY LOOKED AT BOTH MY 2001 VANS AND THE BRAKE LINES ARE BADLY RUSTED. I WAS QUOTED PART PRICES FOR THE TWO LINES THAT GO TO THE REAR BRAKE CALIPERS. 68031823AA LEFT REAR BRAKE LINE $227.49 4683792AD RIGHT REAR BRAKE $329.12 I DEFINITELY FEEL THERE IS A SERIOUS DESIGN ISSUE WITH THE MATERIAL THE BRAKE LINES ARE MADE OF. I WOULD HAVE NEVER EXPECTED A CATASTROPHIC FAILURE. CAN ANYONE HELP ME FIND THESE PARTS AT A REASONABLE PRICE? SHOULD ALL OF THE LIES BE REPLACED? WHAT DID OTHERS HAVE TO PAY FOR THE DEALER TO FIX THE PROBLEM? THANKS MANY OTHER SIMILAR COMPLAINTS ON THIS MESSAGE BOARD: HTTP://FORUM.CHRYSLERMINIVAN.NET/SHOWTHREAD.PHP?T=2620&PAGE=12. *TR
DT*: THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, IT HAD TO BE PUMPED TO GET THE VEHICLE TO STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, AND THEN TOWED TO THE DEALERSHIP. THE MASTER CYLINDER WAS REPLACED. TWO AND A HALF YEARS LATER THE PROBLEM RETURNED AND THE MASTER CYLINDER WAS REPLACED A SECOND TIME. UPDATED 1/31/2007 - THREE DAYS AFTER THE MASTER CYLINDER WAS REPAIRED , THE PROBLEM RECURRED. THE PROBLEM WAS FOUND TO BE SOME TYPE OF FAULTY CONTROL UNIT. TO DATE, 12/30/2007, THERE HAVEN'T BEEN ANYMORE PROBLEMS. *NM
DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN; HOWEVER IT DID NOT SLOW DOWN. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO GET THE VEHICLE TO SLOW DOWN ENOUGH TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. IT WAS THEN RESTARTED AND TAKEN TO THE DEALER FOR INSPECTION. THEY REPLACED THE CALIPERS AND THE MASTER CYLINDER. THE VEHICLE HAS THE SAME PROBLEMS ALTHOUGH THOSE CHANGES WERE MADE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP UNDERGOING ADDITIONAL TESTING.
FRONT DISKS WHILE HOT AND GET WET WILL BEND. IF BRAKES ARE PUT ON, THE FRONT END SEEMS LIKE IS FALLING OFF OR APART BY THE VIBRATION OF THE FRONT SUSPENSION MAKING IT KIND OF HARD TO CONTROL THE VEHICLE. I HAVE TAKING THE VEHICLE FOR REPAIR BUT IT HAPPENED AGAIN. *NM
FAULTY BRAKE ROTORS. WARPED ROTORS DUE TO POOR DESIGN. DEALERSHIP SAID THAT ROTORS WERE POOR DESIGN AND NO COOLING VENTS ON ROTORS IT'S SELF. VAN WAS MAKING SQUEAKING NOISES AND PULSATING FEELING WHEN BRAKE WAS APPLIED. TOOK VAN TO MECHANIC TO LOOK AT ROTORS. MECHANIC SAID HE DIDN'T SEE ANY PROBLEM SO HE CUT ALL FOUR ROTORS AND SAID BRAKES WERE FINE. VAN WORKED FINE FOR ABOUT TWO WEEKS. THEN THE SQUEAKING AND PULSATING STARTED UP AGAIN. I THEN CHANGED ALL FOUR ROTORS AND BRAKE PADS. WORKED FINE FOR ABOUT TWO MONTHS AND THEN THE PROBLEM STARTED AGAIN IN THE MONTH OF DECEMBER. I HAVE OWNED THE VAN FOR LESS THAN ONE YEAR AND I WOULD LIKE TO KNOW IF THERE IS A SOLUTION TO THIS PROBLEM. ALSO COMPENSATION FOR PARTS. THIS IS MY ONLY VEHICLE AND I TRANSPORT MY THREE KIDS AND WIFE. MY MAIN CONCERN IS THEIR SAFETY DO TO THIS PROBLEM. IN JANUARY I CHECKED THE BRAKES AGAIN AND FOUND THAT THE REAR LEFT ROTOR WAS WARPED AND FOUND A CHUNK OF THE ORIGINAL ROTOR HAD BROKEN OFF. I REPLACED IT AND SAVED IT. I WOULD LIKE TO KNOW WHAT CAN BE DONE ABOUT THIS. TWO MECHANICS HAVE LOOKED AT THE PROBLEM AND THEY KEEP INFORMING ME THAT THE ROTOR ARE A POOR DESIGN FROM THE MANUFACTURER. *JB
ALL OF THE BRAKE LIGHTS, INCLUDING THE HIGH CENTER ONE, SUDDENLY FAILED WITHOUT ANY INDICATION TO THE OPERATOR. THE VEHICLE WAS DRIVEN FOR AN UNKNOWN NUMBER OF DAYS IN THIS CONDITION UNTIL A NEAR-ACCIDENT REVEALED THE DEFECT. THE VEHICLE WAS USED TO TRANSPORT MY WIFE AND 9 YEAR OLD SON TO AND FROM SCHOOL AND ON VARIOUS ERRANDS AROUND TOWN.*AK MY WIFE AND SON WERE ALMOST STRUCK FROM THE REAR BY ANOTHER VEHICLE WHOSE DRIVER DID NOT REALIZE THAT THEY WERE BRAKING FOR A TRAFFIC LIGHT. THE NEXT DAY, THE VEHICLE WAS RETURNED TO THE DEALER FOR REPAIR. AFTER DETERMINING THAT THE BULBS, FUSE AND BRAKE SWITCH WERE OPERATIONAL, THE DEALER REPLACED THE INTELLIGENT POWER MODULE (IPM) WHICH SUPPLIES POWER TO THE BRAKE LIGHT CIRCUIT. I DO NOT KNOW IF THE OLD MODULE IS AVAILABLE FOR INSPECTION. THE DEALER STATED THAT HE HAD NEVER SEEN THIS TYPE OF FAILURE BEFORE.
AIR BAG SENSOR LIGHT BLINKS ON AND OFF. A RECALL WAS ISSUED ON THE CLOCK SPRING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE VEHICLE HAD NUMEROUS PROBLEMS SUCH AS STEERING PROBLEMS, SLIDING PROBLEMS, BRAKE AND ACCELERATION PROBLEMS, A STRONG ODOR OF GAS AND THEFRONT SWAY BARS AND REAR SHOCKS WERE REPLACED *JB
WE HAVE 2 - 2001 CHRYSLER TOWN & COUNTRY VANS. THEY BOTH HAVE LESS THAN 55000 AND HAVE HAD SEVERAL MECHANICAL MALFUNCTIONS, SOME OF WHICH ARE VERY SERIOUS. THEY SHARE MANY OF THE SAME PROBLEMS WHICH INCLUDE, STEERING COMPONENTS, ELECTRICAL FAILURE OF INTERNAL GAUGES, AND RADIO REPLACEMENTS. ONE VAN ALSO HAD A BRAKE LINE SEPARATE WHILE TRAVELING ON THE HIGHWAY ABOUT A MONTH AGO.*AK
WHILE DRIVING CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THE VEHICLE STARTED SHAKING UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS AND CALIPERS NEEDED TO BE REPLACED. *AK
CONSUMER INDICATED THAT WHEN DEPRESSING THE BRAKES STEERING WHEEL VIBRATED. VEHICLE WAS SERVICED, AND DEALERSHIP NOTICED ROTORS WERE WARPED. *AK THE WARPED ROTORS WERE NOT COVERED UNDER THE VEHICLE'S WARRANTY. *NM
THUS IS A 2001 VEHICLE WITH 45K MILES - WORST CAR I HAVE EVER OWNED FOR THE FIRST 18 MONTHS WE HAD THE CAR WE COMPLAINED AT EVERY VISIT ABOUT A GROANING NOISE FROM THE REAR WHEN IN STOP AND GO TRAFFIC - FINALLY FIXED AFTER A YEAR AND A HALF 9/01 PAINT PEELED OFF LEFT PASSENGER DOOR - FIXED BY DEALER 11/01 RADIO STOPPED WORKING - REPLACED UNDER WARRANTY 10/02 - SLIDING DOOR HARD TO OPEN - CLAIMED TO REPAIR - STILL HARD TO OPEN 10/02 - CLUNKING NOISE OVER BUMPS IN FRONT END - REPLACED LEFT SIDE STABILIZER BAR LINK 4/02 - NOISE IN REAR WHEN TURNING - REPLACED REAR BACKING PLATE ANCHORS 6/02 AIR CONDITIONER COMPRESSOR REPLACED - UNDER WARRANTY -THEY TOOK TWO WEEKS TO FIX THIS 6/02 ENGINE LOSING POWER WHEN DRIVING - REPLACED TPS 1/03 REAR WIPER MOTOR REPLACED - $150 (CAR HAS 38K MILES) 6/03 REAR STABILIZER BAR - $250 7/03 REAR WIPER MOTOR AGAIN - OUT OF WARRANTY - $150 9/03 DRIVER WINDOW MOTOR - $250 THE WORST OF ALL - 11/03 - TRANSMISSION NEEDS TO BE TOTALLY REPLACED - $2700 - NO WARRANTY - CAR HAS 45K MILES - CALLED CHRYSLER AND WAS TOLD BASICALLY TOUGH LUCK THAT I DID NOT BUY AN EXTENDED WARRANTY - THE CAR JUST STOPPED MOVING - LUCKILY WE DID NOT HAVE AN ACCIDENT WE HAVE MAINTAINED THIS VEHICLE ACCORDING TO CHRYSLER GUIDELINES AT THE DEALER SINCE WE BOUGHT IT
9/8/01 10,232 MILES. PULSATION WHEN BRAKING. FOUND FRONT BRAKE ROTORS WARPED. REPLACED ROTORS. ALSO ORDERED WEATHERSTRIIPS AND DOOR CLADDING BECAUSE WEATHERSTRIP AROUND R/SLIDING DOOR ON BODY IS DEFORMED. 10/1/01 12,408 MILES. RATTLING NOISE IN FRONT SUSPENSION. REPLACED FRONT SWAY BAR LINKS. 12/26/01 15,592 MILES. BOTH FRONT HEATED SEATS DO NOT OPERATE. 1/21/02 15,999 MILE. BOTH HEATED SEATS REPAIRED. 2/09/02 17,280 MILES. FRONT HEATED SEAT DOES NOT WORK AGAIN. REPAIRED FRONT SEAT. 4/19/02 L9,901 MILES. REPAIRED L/SLIDING DOOR DEFECTIVE WEATHERSTRIP. LEFT FRONT WINDOW WON'T GO UP OR DOWN. FOUND L/F WINDOW REGULATOR MOTOR DEFECTIVE. REPLACED L/F WINDOW REGULATOR MOTOR. 3/23/02 L8,949 MILES. PULSATION WHEN BRAKING. FOUND AND REPLACED FRONT BRAKE ROTORS. 8/8/02 23,559 MILES. PULSATION WHEN BRAKING. FOUND PULSATION IS FROM REAR ROTORS. TURN REAR ROTORS AND REMOVE HIGH SPOTS. BRAKES HAVE BEEN REPLACED 2 OR 3 TIMES SINCE PURCHASE OF VAN IN MAY OF 2001.
NOISY POWER STEERING PUMP AND POOR BRAKING. *LA
WHILE DRIVING THE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. THE DRIVER CONTINUED TO HOLD THE BRAKE PEDAL TO THE FLOOR UNTIL VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE HYDRAULIC BRAKE LINE WAS DEFECTIVE. *NM
VEHICLE BRAKE ROTORS WERE RUSTED INSIDE AND OUT.*MR THE VEHICLE MADE NOISE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THE TECHNICIAN DETERMINED THAT THE ROTORS WERE RUSTED FROM THE INSIDE OUT AND COULD NOT BE CUT. THE TECHNICIAN STATED THAT THE STEEL USED ON THESE ROTORS WAS INFERIOR BECAUSE IT WAS POROUS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE ROTORS. *NLM
BRAKE ROTORS HAVE BEEN RESURFACED TWICE DURING 30,000 MILES OF DRIVING. *LA
DEALER REPLACED BOTH REAR CALIPERS WHICH WERE CRACKED AND LEAKED BRAKE FLUID. *AK
HAVE HAD FRONT END / ROTOR PROBLEMS REPORTED @ 6715MILES, 10,806 MILES, 21,060 MILES AND 24,179 MILES. IT IS UNREASONABLEFOR ROTORS TO NEED TO BE RESURFACED OR REPLACED 4 TIMES IN LESS THAN 25,000 MILES. OBVIOUSLY SOMETHING IS DEFECTIVE CAUSING THEM TO FAIL. THIS IS A MAJOR SAFETY CONCERN FOR ME AND MY CHILDREN.*AK
SUDDEN WARPAGE OF THE FRONT DISK BRAKE ROTOR CAUSED VIBRATION OF THE FRONT END AND LOSS OF STEERING CONTROL. WAS NOT BEING DRIVEN UNDER ANY LOAD, ONLY 1 PASSENGER IN THE CAR. VEHICLE IS NOT USED TO TOW TRAILER. *JB
THE VEHICLE MADE A KNOCKING NOISE IN THE FRONT END. THE DEALER REPLACED THE FRONT SUSPENSION STRUT, STRUT MOUNT, FRONT SWAY BAR AND SWAY BAR LINK. THE REAR END OF THE VEHICLE ALSO MADE NOISE. THE DEALER REPLACED THE TRANSFER GEAR SET. THE VEHICLE ALSO EXPERIENCED A WHINING NOISE IN THE STEERING WHEEL. THE DEALER REPLACED THE SPRING CLOCK ALONG WITH THE SHROUD STABILIZER. POWER STEERING FLUID DUE IT BEING CLOG AND CAUSED THE STEERING TO WHINE WHEN TURNED. THE REAR LIFT GATE WOULD NOT OPEN WITH THE REMOTE. FAULTY FRONT ROTORS SQUEAKED WHEN APPLIED. THE DRIVERS SIDE WINDOW WOULD NOT GO UP DUE TO A FAULTY REGULATOR. THE CRUISE CONTROL WOULD NOT DISABLE WHEN THE BRAKES WERE APPLIED AND THE BRAKES WOULD NOT WORK WHEN THE CRUISE CONTROL WAS ENGAGED. THE REAR WINDSHIELD WIPERS WERE INOPERATIVE. THE ENGINE MADE NOISE WHEN STARTED. THE TIMING CHAIN FAILED AND CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. THE O-RINGS FAILED AND CAUSED FUEL ODOR INSIDE THE VEHICLE. *SCC *NLM
AIR CONDITIONER COMPRESSOR FAILED AT 52,000 MILES. DEALER WILL NOT ACKNOWLEDGE ANY SERVICE BULLETIN ISSUES. THIS IS THE LAST CHRYSLER PRODUCT I WILL EVER PUT IN MY DRIVEWAY.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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