2001 Chrysler Town And Country Seat belts Problems
Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Jan 10, 2008
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 462 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2001 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
The 25 most recent of 27, in the owner's own words
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SEAT BELT BUCKLES IN THE REAR OF THE VEHICLE WERE EXTREMELY EASY TO EXIT. THE BUCKLES WERE NOT SECURE. SHE PLACED HER DOG IN THE HARNESS, AND THE DOG BARELY PUSHED DOWN ON THE BUCKLE AND WAS RELEASED. THE FAILURE OCCURRED WHILE DRIVING 30 MPH. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 92,760 AND FAILURE MILEAGE WAS 89,000.
NHTSA ID
10214404
Incident
Dec 14, 2007
Mileage
89,000 mi
Seat belts
Filed Mar 14, 2007
WHILE REMOVING FOUR (4!!!!) CHILD SAFETY SEATS FROM THE REAR OF OUR 2001 CHRYSLER T/C MINIVAN, THREE OF THE SEAT BELTS DID NOT RETRACT. WE TOOK IT TO THE LOCAL DEALER WHO INSPECTED THE PROBLEM AND TOLD US IT WOULD BE $850 TO REPLACE THE DEFECTIVE SEAT BELTS. WE POLITELY DECLINED WHILE WE RESEARCH THE ISSUE. APPARENTLY, WE ARE NOT THE 1ST TO HAVE THIS PROBLEM. $850 SOUNDS PRETTY STEEP TO REPAIR A "SAFETY" PROBLEM. 3 OUT OF FOUR REAR SHOULDER HARNESS SEAT BELTS FAILING SOUNDS LIKE A "SAFETY" PROBLEM TO ME. WHAT'S THE POINT OF CAR SEATS FOR SMALL CHILDREN IF THE SEAT BELTS DON'T WORK? *JB
NHTSA ID
10185122
Incident
Mar 13, 2007
Mileage
85,000 mi
Seat belts
Filed Jun 7, 2006
I DISCOVERED BY SITTING FOR THE FIRST TIME ON THE BACK OF MY CHRYSLER TOWN & COUNTRY LX 2001 THAT THE REAR SEAT BELTS ARE NOT WORKING. INDEED THEY DO NOT BLOCK AND EVEN DO NOT COME BACK PROPERLY IN PLACE WHEN NOT USED. I WENT TO MY DEALER WHO CONFIRMED TODAY THAT THE 4 BELTS ARE DEFECTIVE AND IS ASKING $900 TO REPLACE THEM AS THEY ARE CLAIMING MY WARRANTY HAS EXPIRED. IF I HAD NOT SAT ON THE BACK I MAY HAVE NEVER NOTICED THE PROBLEM. THOSE BELTS ARE CERTAINLY DEFECTIVE SINCE QUITE SOME TIME ALREADY. I WOULD LIKE TO KNOW WHAT MEANS I HAVE TO HAVE CHRYSLER COVERING FOR THE REPLACEMENT OF THE DEFECTIVE BELTS. THANK YOU FOR GIVING ME ORIENTATION TO FOLLOW TO GET MY CAR SECURE AGAIN FOR MY KIDS WHO ARE SITTING ON THE BACK. *JB
NHTSA ID
10159287
Incident
Jun 6, 2006
Mileage
82,000 mi
AirbagsSeat belts
Filed Nov 16, 2005
AIRBAG LIGHT CAME ON. RIGHT FRONT SEAT BELT BUCKLE TENSIONER WAS FAULTY. CONSEQUENCE IS TENSIONER WOULD NOT WORK AS NEEDED. REPLACED RIGHT FRONT SEAT BELT BUCKLE TENSIONER. *NM
NHTSA ID
10142817
Incident
Dec 9, 2002
Mileage
25,788 mi
Seat belts
Filed Nov 14, 2005
I TOOK MY TOWN AND COUNTRY IN FOR REGULAR MAINTENANCE AND ALSO TO CHECK THE REAR SEAT BELTS. THE SEAT BELTS DO NOT ROLL UP LIKE THEY SHOULD. THE DEALER SAID THE REPAIR WOULD BE $950 TO REPLACE THE RETRACTORS. THEY SAY THEY HAVE NOT HAD THIS PROBLEM BEFORE. I AM SCARED TO DEATH THAT MY KIDS ARE NOT PROTECTED. ALSO, THEY DO NOT SEEM TO LATCH SNUGGLY. I DON'T UNDERSTAND HOW THIS CAN HAPPEN IN A CAR 4 YEARS OLD. *JB *NM
NHTSA ID
10139602
Incident
Oct 13, 2005
Seat belts
Filed Nov 22, 2004
Crash reported1 injury reported
I WAS STOPPED ON A STATE ROUTE TO MAKE A TURN AND WAS REAR ENDED BY A VEHICLE TRAVELING ABOUT 50 MPH. MY SHOULDER BELT DID NOT WORK PROPERLY. THE BELT DID NOT BREAK, THE LAP PORTION HELD ME IN THE VEHICLE BUT THE SHOULDER BELT ALLOWED ME TO HIT THE STEERING WHEEL WITH MY HEAD/MOUTH. I SUFFERED INJURIES. THE PART HAS BEEN REPLACED WITH MUCH HASSLE FROM INSURANCE. OLD PART MAY BE AVAILABLE. *JB
NHTSA ID
10100350
Incident
Oct 19, 2004
Mileage
45,000 mi
Seat belts
Filed Jan 27, 2004
SEVERAL TIMES MY SONS SEAT BELT THAT HOLDS HIS CAR SEAT CAME UNBUCKLED. THE LAST TIME I HAD TO STOP SUDDENLY AND HIS CAR SEAT CAME FORWARD. BY THE GRACE OF GOD, HE WAS NOT HURT. *JB
NHTSA ID
10055034
Incident
Jan 24, 2004
Seat belts
Filed Jan 10, 2004
WE HAVE A 2001 CHRYSLER TOWN & COUNTRY VAN WITH THE GEN3 SEAT BELST IN IT.N OUR WAY HOME FROM DALLAS, WE CHECKED THE KIDS SEAT BELTS BEFORE LEAVING MY PARENTS HOUSE. ABOUT 20 MINUTES INTO THE TRIP, I HEARD A NOISE AS MY 10 MONTH OLD BABY DROPPED ONE OF HER TIYS OVER THE SIDE OF HER CAR SEAT. WHEN I TURNED AROUND TO LOOK, I NOTICED THAT THE BUCKLE HAD UNLATCHED AND THE TOY WAS LAYING RIGHT BESIDE IT. *AK
NHTSA ID
10052799
Incident
Dec 28, 2003
Mileage
58,300 mi
Interior & seatsSeat belts
Filed Dec 10, 2003
1 injury reported
THE SEAT WAS NOT LOCKED AND WHEN THE CONSUMER APPLIED THE BRAKES SUDDENLY, THE CHILD SAFETY SEAT MOVED AND THE BABY CAR SEAT LUNGED FORWARD. THE BABY BRUISED HIS/HER FACE. IT MUST HAVE SYMBOL TO LET YOU KNOW SEAT IS LOCKED INTO PLACED. *AK *CB *JB
NHTSA ID
10022771
Incident
Jun 9, 2003
Mileage
13,642 mi
Seat belts
Filed Aug 4, 2003
CONSUMER BROUGHT THE VEHICLE TO DEALER FOR REPAIRS. WHEN VEHICLE WAS RETURNED THE DEALER, WITHOUT TELLING, THE OWNER ROTATED THE SEAT BELT BUCKLES 180 DEGREES ON THE SECOND ROW CAPTAINS CHAIRS. THIS WOULD CAUSE THE WEBBING TO RIDE OVER THE RED RELEASE BUTTON WHEN USED. DEALER SAID THAT THEY WERE TOLD TO DO THIS BY THE MANUFACTURER, TO PREVENT AN INADVERTENT RELEASE OF THE BUTTON BECAUSE IT WAS PROTECTED BY THE WEBBING. THIS WOULD CORRECT THE GEN III ISSUE.*AK ODI SPOKE TO DEALER ASSISTENT SERVICE MANAGER AND DEALER SAID THAT THE SEATS WERE REMOVED DURING REPAIRS AND THE SEAT BELTS WERE ACCIDENTALLY PUT ON BACKWARD. BUT ODI LEARNED FROM THE COMPAINANT THAT ANOTHER VEHICLE AT THE DEALERSHIP HAD THE SAME EXPERIENCE.CW
NHTSA ID
10032002
Incident
Mar 13, 2003
Seat belts
Filed May 1, 2003
THE SEAT BELT LATCH WHICH HOLDS DOWN A CHILD SAFETY SEAT HAS RELEASED AT LEAST 4 TIMES WITHOUT ANYONE TOUCHING IT.
NHTSA ID
10016827
Incident
Apr 25, 2003
Seat belts
Filed Apr 26, 2003
I HAVE A 2001 CHRYSLER TOWN AND COUNTRY MINIVAN WITH GEN 3 SEAT BELTS. I JUST HEARD OF THE REPORT AND I AM VERY CONCERNED. *NLM
NHTSA ID
10016545
Incident
Apr 25, 2003
Seat belts
Filed Apr 7, 2003
THE SEAT BELT LATCHES (THE GEN 3 LATCHES) IN THE TWO BACK SEATS OF MY 2001 CHRYSLER TOWN AND COUNTRY RELEASE THE BELTS TOO EASILY TO PROTECT CHILDREN AND PASSENGERS IN AN ACCIDENT. MY DAUGHTER'S CARSEAT WAS FOUND UNLATCHED ONE DAY. MY HUSBAND AND I ALWAYS MAKE SURE THE CARSEAT IS IN CORRECTLY AND WE COULD ONLY GUESS THAT THE CARSEAT BECAME UNBELTED AFTER THE VAN WAS BEING VACUUMED OUT AT THE CARWASH. THE EMPLOYEES AT THE CARWASH MUST HAVE BUMPED THE LATCH WITHOUT KNOWING AND THE BELT WAS RELEASED. IT DOESN'T TAKE MUCH OF A BUMP TO THE LATCH FOR IT TO RELEASE THE BELT. BELTS SHOULD NOT RELEASE THAT EASILY. *NLM
NHTSA ID
10014098
Incident
Apr 6, 2002
Seat belts
Filed Dec 2, 2002
THE REAR AND MIDDLE VEHICLES' GENERATION THREE SEAT BELT BUCKLE DID NOT STAY BUCKLED. CONSUMER HAD TODDLER IN A CHILD SAFETY SEAT AND THE SEAT BELT BUCKLE CAME UNHOOKED BY THE SLIGHTEST MOVEMENT OF THE PERSON NEXT TO THEM. *PH MANUFACTURE NOTIFIED , BUT NOT WILLING TO DO ANYTHING. THERE IS NO RECALL. *TT
NHTSA ID
8023479
Incident
Nov 2, 2002
Mileage
22,000 mi
Seat belts
Filed Sep 4, 2002
THIRD ROW SHOULDER BELT UNLATCHED WHEN DRIVER HAD TO BRAKE HARD. THIS ALLOWED CHILD THAT WAS IN A CHILD SAFETY SEAT TO FLY FORWARD TO THE NEXT ROW OF SEATS IN FRONT. PLEASE DESCRBE DETAILS. *AK
NHTSA ID
8017863
Seat belts
Filed Jul 17, 2002
WHILE CHILD OR CHILDREN ARE SEATED IN SECOND ROW OF VAN BELT BUCKLES ARE NOT PROPERLY FUNCTIONING, WITH A SLIGHT TOUCH SEAT BELT BUCKLES WILL UNLATCH.*AK
NHTSA ID
8014120
Seat belts
Filed Jun 18, 2002
TWO YEAR OLD CHILD IS ABLE TO REMOVE RETAINER CLIP AND GET OUT OF CHILD SAFETY SEAT. DEALER NOTIFIED, AND REPLACED CHILD SEAT ON THREE OCCASIONS; BUT, PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8012086
Incident
Aug 1, 2001
Seat belts
Filed May 3, 2002
CONSUMER STATES THE SEAT BELTS IN THE MIDDLE AND BACK SEAT WILL RELEASE IF BUMPED. *JB
NHTSA ID
8009166
Incident
Mar 5, 2001
Seat belts
Filed Apr 25, 2002
ABC SHOWED THAT THE GEN3 SEAT BELTS ARE UNSAFE,I WROTE TO THE DEALER 3/13/02 AND DIAMLER CHRYLER ON 4/08/02 . I RECIEVED A CALL TODAY FROM DIAMLER CHRYLSER STATING THEY ARE NOT REPLACING THE SEAT BELTS.THEY ARE SENDING ME A LETTER. I AM FOLLOWING THE INSTRUCTIONS ON THE INTENET SITE THAT TOLD ME TO MAKE A COMPLAINT OUT TO YOU IF I GET ANSWER WHERE THEY WILL DO NOTHING.*AK
NHTSA ID
761197
Seat belts
Filed Apr 11, 2002
CONSUMER HAS 2 CHILD SEATS IN MIDDLE REAR BENCH STALK SEATBELTS. IF SEAT BELT LOCK IS BUMPED IT CAN EASILY BE UNLATCHED. CONSUMER HAS DRIVEN WITHOUT KNOWING THAT CHILD SEAT WAS NOT SECURED. CONSUMER CHECKING CHILD SEAT BEFORE TRAVELING.*AK ONE CHILD IS IN A SAFETY SEAT THE OTHER IS NOT. WHEN THE OLDER CHILD KNOCKS UP AGAINST BOTH LOCKS THEY COME UNDONE EASILY. THIS UNLATCHING IS CONTINUOUS. *JG
NHTSA ID
8007421
Incident
Nov 2, 2001
Seat belts
Filed Mar 11, 2002
IT IS OBVIOUS THAT THE GEN3 SEATBELTS IN THIS VEHICLE ARE UNSAFE AND NEED TO BE RECALLED. THEY ARE A SAFETY HAZARD AND I WANT TO BE INFORMED ON HOW TO HAVE THEM CHANGED. *AK
NHTSA ID
759196
Seat belts
Filed Mar 10, 2002
NO FAILURE OCCURRED AT THIS TIME. EXTREME CONCERN REGARDING SAFETY ON GEN 3 SEATBELTS. WE WANTED TO LODGE AN OFFICIAL COMPLAINT. *AK
NHTSA ID
759177
Seat belts
Filed Mar 8, 2002
PLEASE REFER TO ABCNEWS.COM PRIMETIME MARCH 7, 2002, DEATH OF BART MORAN AS A RESULT OF DEFECTIVE GEN-3 SEATBELT. THERE IS ALSO A CLASS ACTION LAWSUIT FROM 5 STATES REGARDING THIS MATTER. MY VAN IS EQUIPPED WITH THESE SEATBELTS AND IS A MAJOR CONCERN TO ME AND MY FAMILY. I HAVE CONTACTED CHRYSLER HEADQUARTERS AND THEY REFERRED ME TO YOUR DEPT. STATING THAT THERE WEREN'T ENOUGH CASES FOR YOUR DEPT. TO LOOK INTO THIS MATTER. HOW MANY PEOPLE MUST BE INJURED OR KILLED BEFORE NHTSA TAKES ANY ACTION. PLEASE RESPOND TO MY CONCERN WITHIN A REASONABLE AMOUNT OF TIME, AS MY SAFETY AND THE SAFETY OF MY FAMILY IS OF THE UTMOST IMPORTANCE. *AK
NHTSA ID
759096
Seat belts
Filed Mar 7, 2002
CONCERNED ABOUT THE GEN 3 SEATBELTS USED IN THIS VEHICLE AS THEY UNLATCH EASILY. *AK
NHTSA ID
759070
Seat belts
Filed Oct 16, 2001
RESTRAINT BELT RETRACTOR HAS DISLODGED AND IS NOT OPERABLE. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DIAGNOSE CAUSE. *AK SEAT BELT WAS ON CENTER BENCE ON THE PASSENGER SIDE. *JB
NHTSA ID
897797
Incident
Oct 8, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own