Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 462 NHTSA owner-reported complaints for the 2001 Chrysler Town And Country. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 462 · page 1 of 19
ALARMS GO IFF.DRIVING.ALLIGHTS GO OUT.CANT SEE .DRIVING INTERSTATES AT 70 TO 80 MPH...THIS IS REAL DANGER TO ALL OWNERS OF ANT CARAVANS AND TOWN AND COUNTRY VANS. ID LIKE TO FILE A LAWSUIT PROTECTING ALL OF US OWNERS? HOW MANY HAVE BEEN KILLED AND NEVER REPORTED?
2001 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG BEING DEPLOYED WITHOUT CAUSE. *LD THE CONSUMER STATED WHEN THE AIRBAG DEPLOYED IT CRACKED THE WINDSHIELD AND DAMAGED THE DASHBOARD. THE CONSUMER REQUESTED TO BE REIMBURSED THE KELLY BLUE BOOK VALUE OF THE VEHICLE. *JS
CAR STOPPED, WINDSHIELDS WIPERS WORKED LIGHTING WORKED, CANTON CITY POLICE DEPARTMENT ATTEMPTED TO HELP . I HAD TO HAVE THE CAR TOWED ,PRIOR TO THE INCIDENT AUTOZONE PRINTED ELECTRICAL PROBLEMS IN MOTION 30TH STREET AND MARKET 8/07/2018 RECALL NUMBER 625600
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE GEAR SHIFTER WAS PLACED IN DRIVE, THE VEHICLE FAILED TO MOVE. IN ADDITION, THE CHECK ENGINE AND ANOTHER UNKNOWN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A GROUND WIRE FROM THE WIRING HARNESS CAUSED THE IGNITION FUSE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
STEERING WHEEL LOCKED UP WHILE DRIVING, WITH ENGINE RUNNING, CAR WENT OFF ROAD, ALMOST HIT TREE. AFTER STOPPED , WITH ENGINE STILL RUNNING ( IT NEVER STOPPED) I HAD TO PULL BACK AND FORTH ON THE STEERING WHEEL, SUDDENLY THE WHEEL WAS FREE TO TURN AND HAS ACTED NORMAL SINCE. DROVE HOME FINE , BUT SCARED IT MAY HAPPEN AGAIN ! KIDS WERE IN VAN !
FUEL RAIL CAP LEAKING GAS INTERMITTENTLY . FIRE SAFETY HAZARD AND ENVIRONMENT ISSUE... CONTACTED CHRYSLER WITH NO SUCCESS AND POINTED OUT THAT THE FUEL RAIL DESIGN ON MY 2001 TOWN AND COUNTRY 3.8 LITER ALUMINUM INTAKE ENGINE IS THE THE SAME FUEL RAIL DESIGN AS THE 2000 MODEL THAT HAS A RECALL FOR GAS LEAKS AND FIRE. CHRYSLER WOULD NOT EXTENDED THE RECALL TO MY 2001 TOWN AND COUNTRY 3.8 LITER . TO NHTSA ,PLEASE PUT MY 2001 TOWN AND COUNTRY 3.8 LITER ON THE RECALL LIST SO CHRYSLER WILL FIX THIS DESIGN ,FIRE HAZARD AND ENVIRONMENT ISSUES AT THEIR COST. **AS A NOTE THE SIMILAR MODEL YEARS 03-07 3.8 LITER CHRYSLER AND DODGE MINIVANS, CHRYSLER ENGINEERING RE-DESIGNED THIS FUEL RAIL AND COMPLETELY REMOVED THE FUEL RAIL CAP THAT LEAKS SO FREQUENTLY .. HUMMM....... SEE ATTACHED PDF FOR MODEL YEAR 2000 RECALL
2001 TOWN AND COUNTRY LIMITED 3.8 LITER ENGINE . **ENGINE FUEL RAIL FUEL LEAKAGE AND FAILURE**. GETTING RAW GAS POOLING ON THE TOP OF THE ENGINE LEAKING FROM THE FUEL RAIL CAP ON THE TOP OF THE END OF THE FUEL RAIL(DRIVER SIDE OF RAIL). I LOOKED INTO THIS ISSUE ON EARLIER MODELS AND THE 2000 MODEL HAD THE SAME PROBLEM WITH THE FUEL RAIL AND **THERE WAS A RECALL FOR THE YEAR 2000 ** I HAVE THAT SAME EXACT FUEL RAIL ON MY 2001 VAN BUT CHRYSLER WOULD NOT FIX IT?? THEY TOLD ME MY 2001 VAN WAS NOT ON THE RECALL LIST. ** THIS FUEL LEAK IS **DANGEROUS! COULD CATCH FIRE LEAKING ON THE TOP OF THE ENGINE. THIS SHOULD BE A RECALL FOR MY 2001 TOWN AND COUNTRY 3.8 LITER ENGINE. I HAVE NOT FIX THIS BECAUSE OF THE HIGH COST AND A MANUFACTURE SAFETY ISSUE . IF MY VAN CATCHES FIRE BECAUSE OF THIS I WANT THIS RECORD. I TRIED MANY HOURS WITH CHRYSLER DEALER AND CHRYSLER CORPORATE TO GET THIS FUEL RAIL LEAK FIXED BY THEM WITH NOT SUCCESS. ** PLEASE HELP ME WITH THIS TO GET MY 2001 VAN COVERED BY THE PRIOR FUEL RAIL RECALL. THANK YOU IN ADVANCE FOR ANY HELP.
2001 TOWN AND COUNTRY LIMITED 3.8 LITER ENGINE . **FUEL FILLER NECK RUST CORROSION AND FAILURE**. GETTING CHECK ENGINE LIGHT OBD2 CODE P455 . REPLACED FUEL FILLER CAP BUT DID NOT FIX PROBLEM . NOTICED RUST CORROSION AND FAILURE AT PLASTIC TO METAL SEEM ON FUEL NECK FILL AREA.. THIS IS CAUSING FUEL VAPOR SMELL ALSO **DANGEROUS! SHOULD BE A RECALL AND REIMBURSED FOR FUEL NECK REPLACEMENT COST AND SERVICE MOPAR FUEL NECK PN 4809624AG
THE WARNING LIGHT FOR THE AIR BAGS COMES ON WHEN I START THE VEHICLE AND STAYS ON WHILE DRIVING. ABOUT A WEEK A GO IT WOULD COME ON AND THEN TURN OFF IN A MINUTE OR SO BUT NOW THE WARNING LIGHT STAYS ON. I AM WONDERING IF THERE HAVE BEEN ANY RECALLS FOR THESE AIR BAGS, IF THE VEHICLE IS SAFE, AND WHAT I SHOULD DO. THE VEHICLE HAS 49,067 MILES.
CHANGED BRAKES, ROTORS AND CALIPERS BUT AFTER A COUPLE OF MILES BRAKES GET STUCK, ABS LIGHT IS ON CONSTANTLY AND NOW BURNT RUBBER SMELL FROM FRONT WHEEL. WE HAVE HAD THIS ISSUE BEFORE.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG'S CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INDICATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER AND A LOSS OF POWER STEERING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
WITH 4 DOUGLAS TIRES (215-65-16 T) PURCHASED AT WALMART I EXPERIENCED HIGH SPEED DRIVE-ABILITY ISSUES ABOVE 55 MPH. NOTICED EXCESSIVE RUNOUT ISSUE AT COLD START. TIRE ISSUE CONTINUE BUT CHANGE WITH TEMPERATURE/DISTANCE DRIVEN. THIS CERTIFIED MECHANIC CONSIDERS THESE TIRES TO BE A SAFETY HAZARD AND A SOURCE OF POOR RIDE QUALITY AT ALL TIMES. THESE TIRES SHOULD BE DISCONTINUED. THESE TIRES CANNOT QUALIFY FOR A "T" RATING SERVICE. I TESTED PERFORMANCE OF THESE TIRES FROM 0 TO 80 MPH WITH THE EXPECTATION OF TIRE FAILURE.
MY WIFE WAS KILLED WHEN THE GEAR SHIFT ENGAGED WHILE SHE WAS PUTTING GROCERIES IN THE BACK OF HER VAN IN THE STORES PARKING LOT. THERE WERE NO WITNESSES. FLORIDA STATE HIGH PATROL AT THE SCENE PIECED TOGETHER THE LIKELY EVENTS. WHEN THE CAR STARTED ROLLING BACKWARD, SHE MAY HAVE REACHED IN THE DRIVER'S SIDE DOOR TO STOP IT. THE DOOR MAY HAVE KNOCKED HER UNDER THE CAR, KILLING HER INSTANTLY. THIS WAS REPORTED TO CHRYSLER IN 2014. I RAISE IT AGAIN BECAUSE OF RECENT PROBLEMS WITH GEAR SHIFTS IN LATER CHRYSLER MODELS. ... UPDATED 08/23/16 *BF *JS
AIR BAG LIGHT COMES ON WHILE DRIVING AND STAYS ON A COUPLE OF MINUTES AND THEN GOES OFF AND COMES ON LATER. THIS HAS BEEN HAPPENING FOR A COUPLE OF MONTHS
FAULTY CLOCK SPRING. SAME SYMPTOMS AS RECALL #04V480000 FOR CHRYSLER MINI-VANS MFD. THROUGH 08-31-2000. ALTHOUGH MINE IS A 2001 MODEL, IT WAS MFD. SOON THERE AFTER NOV.. 2000. WHY NO RECALL FOR THE '01? AGAIN SAME SYMPTOMS: AIR BAG LIGHT ON NEARLY ALL THE TIME, HORN DOESN'T WORK, STEERING WHEEL RADIO CONTROLS DO NOT WORK. A FAULTY CLOCK SPRING I'M TOLD. VEHICLE EXHIBITS THESE SYMPTOMS ACROSS ALL DRIVING CONDITIONS.
2011 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO NHTSA RECALL 14V-234. CONSUMER STATES THAT THIS IS THE SECOND RECALL NOTICE RECEIVED AND VEHICLE HAS NOT BEEN REPAIRED DUE TO DEALER NOT YET RECEIVING THE PARTS. *LD
THE AIR BAG LIGHT STAYS ON AFTER I START THE CAR. VEHICLE HAS APPROXIMATELY 95,000 MILES. THE TECHNICIAN SCAN SHOWS FAULT CODE FOR "DRIVER SQUIB #1 CIRCUIT OPEN" AND HE IS TELLING ME IT IS A CLOCKSPRING FAULT. THERE WAS A RECALL FOR THE CLOCKSPRING IN 2004, HOWEVER WHEN I CALLED THE DEALER HE SAID THAT MY VIN IS NOT INCLUDED. HOW DID CHRYSLER DECIDE THAT MY VEHICLE SHOULD NOT BE INCLUDED IN THE RECALL?
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE REPLACING THE BATTERY IN THE VEHICLE, THE CONTACT NOTICED THAT THE SHOCK TOWER HAD EXTREME CORROSION. THE CONTACT STATED THAT THE SUSPENSION SUPPORT FRACTURED, MAKING THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR WAS UNABLE TO BE LOCKED BY USING THE DOOR LOCK FEATURE ON THE DRIVER'S DOOR OR THE KEYLESS ENTRY SYSTEM WITH THE KEY FOB. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR WOULD BE AJAR. THE CONTACT STATED THAT THE DOOR WAS ONLY ABLE TO BE LOCKED MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND THE HORN FAILED TO OPERATE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE TRANSMISSION FAILED TO GO FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED WITH AN UNKNOWN FAILURE ON THE POWER TRAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK OR UNLOCK. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
I AM NOT SURE IF IT IS ELECTRICAL OR NOT. IT SEEMS WHILE IN SOME VERY COLD WEATHER, THE HEATER SUDDENLY STOPPED WORKING ON THE PASSENGER SIDE AND THEN ABOUT 10 MINUTES LATER IT STOPPED ON THE DRIVER SIDE. THE FAN WORKED WELL BUT IT BLEW OUT COLD AIR ONLY. IF WE DID NOT HAVE WARM GEAR WITH US, I AM CERTAIN WE COULD HAVE RECEIVED SEVERE FROST BITE. *TR
AIR BAG LIGHT COMES ON INTERMITTENTLY, NOT SURE IF IT MEANS IT IS ABOUT TO FAIL, SCARY STUFF, OR MAYBE IT WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT, ALSO SCARY. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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