Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2001 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 72 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 72, in the owner's own words
ALARMS GO IFF.DRIVING.ALLIGHTS GO OUT.CANT SEE .DRIVING INTERSTATES AT 70 TO 80 MPH...THIS IS REAL DANGER TO ALL OWNERS OF ANT CARAVANS AND TOWN AND COUNTRY VANS. ID LIKE TO FILE A LAWSUIT PROTECTING ALL OF US OWNERS? HOW MANY HAVE BEEN KILLED AND NEVER REPORTED?
CAR STOPPED, WINDSHIELDS WIPERS WORKED LIGHTING WORKED, CANTON CITY POLICE DEPARTMENT ATTEMPTED TO HELP . I HAD TO HAVE THE CAR TOWED ,PRIOR TO THE INCIDENT AUTOZONE PRINTED ELECTRICAL PROBLEMS IN MOTION 30TH STREET AND MARKET 8/07/2018 RECALL NUMBER 625600
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE GEAR SHIFTER WAS PLACED IN DRIVE, THE VEHICLE FAILED TO MOVE. IN ADDITION, THE CHECK ENGINE AND ANOTHER UNKNOWN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A GROUND WIRE FROM THE WIRING HARNESS CAUSED THE IGNITION FUSE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER AND A LOSS OF POWER STEERING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
2011 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO NHTSA RECALL 14V-234. CONSUMER STATES THAT THIS IS THE SECOND RECALL NOTICE RECEIVED AND VEHICLE HAS NOT BEEN REPAIRED DUE TO DEALER NOT YET RECEIVING THE PARTS. *LD
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND THE HORN FAILED TO OPERATE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK OR UNLOCK. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
I AM NOT SURE IF IT IS ELECTRICAL OR NOT. IT SEEMS WHILE IN SOME VERY COLD WEATHER, THE HEATER SUDDENLY STOPPED WORKING ON THE PASSENGER SIDE AND THEN ABOUT 10 MINUTES LATER IT STOPPED ON THE DRIVER SIDE. THE FAN WORKED WELL BUT IT BLEW OUT COLD AIR ONLY. IF WE DID NOT HAVE WARM GEAR WITH US, I AM CERTAIN WE COULD HAVE RECEIVED SEVERE FROST BITE. *TR
I BOUGHT CHRYSLER MY T & C AWD 3.8 LXI IN 2001, IN NOV. 2005 IT'S WIRING HARNESS GOT CORRODED DUE TO MANUFACTURING DEFECT AND CHRYSLER REPLACED IT WITH NEW WIRE HARNESS ON 11-29-2005 AT NO CHARGE AT 44,265 MILES. ON DECEMBER 23, 2014. I WAS DRIVING IN SAN FRANCISCO NEAR GOLDEN GATE BRIDGE AND NOTICED MY VAN STARTED SUDDEN ACCELERATION AND STRONG RUBBER BURNING SMELL STARTED FILLING THE PASSENGER CABIN. IT WAS OBVIOUS, SOON MY VAN WILL BE IN FLAME, THUS I PULLED OVER IN NEARBY PARKING LOT AND GOT IT TOWED AWAY FOURTH PLUS MILES. I HAVE COMPLETE SERVICE RECORD OF THIS VAN THAT IT IS VERY WELL MAINTAINED CAR AND SERVICED AT REGULAR INTERVALS AT CHRYSLER DEALERSHIP EACH AND EVERY TIME. THE MOST RECENT SERVICE AND PREVENTIVE MAINTENANCE WAS DONE AT FREMONT CHRYSLER DEALERSHIP AT 122690 MILES ON SEPTEMBER 05, 2014 AT A COST OF $1601.49. I DID EVERY THING THE DEALERSHIP RECOMMENDED IN THEIR SAFETY INSPECTION. AFTER ABOVE SERVICE THE CAR WAS NOT RUNNING SMOOTH, THUS I T WAS TAKEN BACK TO DEALERSHIP ON OCTOBER 14, 2014 AT 122903 MILES TO CHECK THE ISSUE. THEY RETURN BACK WITHOUT ANY JOB DONE SAYING THEY COULD NOT FIND ANY THING WRONG. IT WAS DRIVEN FEW MORE MILES AND IT'S WIRE HARNESS BURNED AND THEY SAID WIRE SHORTING INSIDE THE HARNESS WAS THE CAUSE OF ITS SUDDEN ACCELERATION ALSO. I HAVE OPENED CASE #26205598 WITH CHRYSLER BUT THEY HAVE NOT DECIDED YET WHAT THEY WANT TO DO. IT IS VERY UNUSUAL FOR A CAR TO BURN TWO WIRE HARNESSES IN A SPAN OF LESS THEN 125 K MILES. THEIR HARNESS HAVE MANUFACTURING DEFECTS. IT ALMOST BURNED MY CAR DOWN, IT WAS SAVED DUE TO MY ALERTNESS AND IMMEDIATELY PULLING IT OVER TO SAFETY. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE ELECTRICAL FUNCTIONS ON THE INSTRUMENT PANEL WERE NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 170,000. UPDATED 2/24/15*CN THE CONSUMER STATED AIR BAG LIGHT WOULD ILLUMINATE AND THEN GO OUT WHILE DRIVING RANDOMLY. UPDATED 03/03/15*JB
THE FUEL INJECTION WIRE HARNESS HAS BECOME MELTED AND THE WIRES ARE BARE AND STARTING TO CORRODE. IT HAS MADE THE VAN ENGINE DIE MULTIPLE TIMES; RPM'S TO GO UP AND DOWN, WHITE SMOKE TO COME OUT OF TAIL PIPE; INCORRECT CODES TO COME UP WHEN ENGINE LIGHT IS ON; MISDIAGNOSIS UNNEEDED REPAIRS, ELECTRICAL ISSUES. 8TR
CRITICAL SAFETY EQUIPMENT HAS FAILED IN MY VEHICLE. MOST IMPORTANTLY, THE HORN HAS STOPPED WORKING AND I AM UNABLE TO ALERT OTHER VEHICLES OF POSSIBLE DANGERS. INOPERATIVE HORN. INOPERATIVE DRIVERS SIDE AIRBAG, INOPERATIVE SPEED CONTROL SYSTEM. THESE SAFETY FEATURE FAILURES ARE DUE TO AIRBAG CLOCKSPRING FAILURE. CHRYSLER RECALL OR NOTIFICATION CODE D17. THE CHRYSLER D17 RECALL (CLOCKSPRING FAILURE) INCLUDED CHRYSLER TOWN AND COUNTRY VEHICLES FROM 1998 THROUGH 2000. ALTHOUGH THE MODEL YEAR OF MY VEHICLE IS 2001, THE VEHICLE WAS MANUFACTURED IN AUG. 2000. THE HORN DOES NOT WORK AT ALL. THE HORN NOT WORKING IS A TREMENDOUS SAFETY RISK. I AM VERY FEARFUL FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THE AIRBAG NOT WORKING ALSO PUTS ME AND MY FAMILY AT GREAT RISK. I BELIEVE THAT MY VEHICLE WOULD BE INCLUDED IN THIS RECALL BECAUSE THE PART HAS FAILED AND MY VEHICLE WAS MANUFACTURED IN 2000. MY ULTIMATE CONCERN IS THE SAFETY OF MY FAMILY AND I WISH THAT CHRYSLER WOULD HONOR THEIR CUSTOMERS BY PROVIDING REPAIR FOR THIS GREAT SAFETY FAILURE. PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS OR NEED FURTHER CLARIFICATION. THANK YOU. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000. *TR
HEAD LIGHTS FLICKER AND WILL SHUT OFF WITH NO REASON OR WARNING. ALL LIGHTS FLICKER AND GO OFF. INTERIOR LIGHTS ON DASHBOARD ETC. *TR
CAR HAVE PROBLEM ELECTRICAL,IT DO NOT KEEP RUNNING,IT SHUT OFF, IT BLOW OUT ALL FUEL, THE CAR HAVE VERY PROBLEMS CONCERN ELECTRIC AND OTHER ISSUE I DO NOT KNOW. *TR
CLOCKSPRING HAS FAILED TWICE AND REPLACED TWICE AND IS FAILING AGAIN NOW. AIR BAG, HORN, CRUISE CONTROL AND OTHER COMPONENTS FAIL WHEN CLOCKSPRING FAILS. I FEEL THIS COULD BE A POTENTIAL LIFE THREATENING SITUATION IF AIR BAG FAILS IN AN ACCIDENT BECAUSE OF CLOCKSPRING FAILURE. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL CRACKING NOISE FROM THE FRONT END. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) AND CONTACTED THE MANUFACTURER HOWEVER, THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS BUT THE MECHANIC REFERRED THE CONTACT BACK TO THE MANUFACTURER. IN ADDITION, THE RADIO WOULD NOT FUNCTION IN CONSISTENTLY HOT OR HUMID WEATHER AND WAS ALSO LEAKING WATER ONTO THE ANTI-FREEZE PIPE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
FAILURE OF CLOCKSPRING IN STEERING WHEEL ASSEMBLY. THIS FAILURE CAUSES THE DRIVER SIDE AIRBAG TO QUIT WORKING. IT ALSO CAUSES THE HORN NOT TO WORK. ADDITIONALLY THE CRUISE CONTROL ALSO QUITS FUNCTIONING. THE CLOCKSPRING ELECTRICAL RIBBON BENDS IN ONE SPECIFIC POINT AND OVER TIME THE RIBBON FAILS COMPLETELY. *TR
I WAS DRIVING MY 2001 CHRYSLER TOWN AND COUNTRY WHEN SUDDENLY MY DASHBOARD LIGHTS WENT OFF AND THE CLUSTER BOARD WHEN CRAZY , I WAS NOT ABLE TO SEE WHAT SPEED I WAS GOING , THE VAN STILL RUNNING BUT , INSTRUMENT CLUSTER DON'T SHOW WHAT SPEED OR GAS LEFT OR RPM. I ALREADY REPLACE THE COMPUTER BUT THE PROBLEM ONLY DISAPPEAR FOR ONE MONTH NOW IS DOING IT AGAIN THIS SEEMS TO BE AN ISSUE WITH THIS VAN FOR LOTS OF PEOPLE! THANKS! *TR
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE SIDE REAR DOORS WOULD NOT CLOSE OR OPEN USING THE INTERIOR BUTTONS OR THE KEYLESS ENTRY. THE CONTACT ALSO NOTICED THAT IF THE VEHICLE WAS NOT DRIVEN WITHIN 3 DAYS THAT THE BATTERY THE WOULD FAIL. THE FAILURE WAS NOT DIAGNOSED. THE CURRENT MILEAGE WAS 101,000. THE FAILURE MILEAGE WAS 92,000.
2001 CHRYSLER TOWN & COUNTRY PURCHASE 4.5 YRS AGO. ONE YEAR INTO PURCHASE, ABS LIGHTS ON, EXTENDED WARRANTY REPLACED ABS SYSTEM. LIGHTS KEPT COMING ON, TOOK IN 2-3 TIMES, SAID THEY COULDN'T FIX, DIDN'T KNOW WHY. LATER, WINDOW WOULDN'T ROLL UP/DOWN ON PASSENGER SIDE, RADIO QUIT WORKING. TOOK TO A SHOP & WAS TOLD THAT AT SOME POINT, THE BATTERY LEAKED (BEFORE I PURCHASED) AND THE ENTIRE WIRING HARNESS WAS EATEN BY THE ACID/ THIS WAS COVERED UP AT SOME POINT BECAUSE THE WIRES HAD BEEN WRAPPED IN ELECTRICAL TAPE. IT IS VERY UNSAFE TO PUT THE ENTIRE WIRING HARNESS UNDERNEATH THE BATTERY, IF A BATTERY GOES BAD OF COURSE IT WILL EAT THE WIRING. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING BETWEEN 5-70 MPH THE VEHICLE WILL STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, AND SOME CABLES/WIRES WERE REPLACED. THE REPAIR DID NOT REMEDY THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT CONDENSATION FROM THE INSTRUMENT CONTROL PANEL AIR CONDITIONING DUCTS FELL THROUGH THE VENT ON TOP OF THE RADIO AND CAUSED A SHORT CIRCUIT WHICH SUBSEQUENTLY SENT DIRECT CURRENT TO THE REAR SPEAKERS. HE NOTIFIED THE MANUFACTURER IN REFERENCE TO RECALL # 04V531000, EQUIPMENT, ELECTRICAL RADIO, TAPE DECK AND CD. THE MANUFACTURER CONFIRMED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS HAVE BEEN MADE. THE FAILURE AND CURRENT MILEAGES WERE 89000. UPDATED 4/30/10 *CN UPDATED 08/24/10*JB
KEY DOES NOT TURN IN IGNITION. "JIGGLE AND PRAY" TILL THE KEY TURNS AND VEHICLE STARTS. *TR
IN MY 2001 CHRYSLER TOWN AND COUNTRY MINIVAN THE HORN, CRUISE CONTROL, AND AIRBAG HAVE STOPPED WORKING. I UNDERSTAND THIS IS A COMMON PROBLEM DUE TO A BROKEN CLOCKSPRING IN THE STEERING WHEEL ASSEMBLY, AND THAT CHRYSLER RECALLED PREVIOUS MODELS WITH THIS SAME DEFECT. DRIVING WITHOUT A HORN AND RELIABLE AIRBAG CLEARLY PRESENTS A SAFETY RISK. I BELIEVE A RECALL OR FREE REPAIR IS IN ORDER. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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