Owner-reported complaints naming the heating or air-conditioning system, filed with NHTSA
Data refreshed
Reports naming the heating, ventilation and air-conditioning system. Every record below is an owner-reported complaint about the 2001 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
MANY ELECTRICAL PROBLEMS, WINDOWS DON'T GO UP AND DOWN, RADIO AND CD PLAYER DOES NOT WORK, FAN ON THE HEATER DOES NOT COME ON AT TIMES, HEATED SEATS DO NOT WORK, SLIDING DOOR HAS COME OPEN WHILE DRIVING (VERY DANGEROUS IF YOU HAVE KIDS). POPPING NOISE IN THE FRONT SUSPENSION. STILL DOES IT AFTER BEING WORKED ON. *NM
2001 CHRYSLER TOWN AND COUNTRY MINIVAN AIR CONDITIONER EVAPORATOR FAILURE. WHEN I TOOK THIS IN FOR REPAIR, THE MECHANIC TOLD ME IT WAS THE THIRD 2001 T&C VAN THAT HE HAD TO REPLACE THE EVAPORATOR IN THIS WEEK! HE CLAIMS THE LOCAL DEALER HAS SEVERAL EVAPORATORS IN STOCK BECAUSE THEY HAVE BEEN EXPERIENCING THE SAME PROBLEMS. *JB
DT*: THE CONTACT STATED WHILE USING THE DRIVER'S HEATED SEAT FOR 30 MINUTES IT BECAME HOT AND BRANDED COIL MARKS IN A LEATHER JACKET. THE CONTACT RECEIVED A SATISFACTION NOTIFICATION FROM THE MANUFACTURER STATING THE HEATER COIL IN THE SEAT WOULD BE REPLACED.*AK
MY HEATED SEATS WERE NOT WORKING. I TOOK MY VEHICLE TO THE DEALER, AND WAS TOLD THAT THE ELEMENT NEEDED REPLACED. I PAID $154 TO FIX THIS. THE HEAT STILL DID NOT WORK, AND I WAS TOLD THAT THE ELEMENT IN THE BACK OF SEAT ALSO NEEDED REPLACED WHICH WOULD COST $600. I WAS SHOWED BY THE MECHANIC THAT THE WIRES COME LOOSE AND BURN. NEEDLESS TO SAY I WAS NOT GOING TO PAY ANOTHER 600, I ALREADY THREW AWAY $154. I'M TOLD EVEN THOUGH THERE IS A WARRANTY, THIS IS NOT COVERED.*AK
MY AIRCONDITIONER HAS NEVER REALLY BLEW VERY COLD BUT, WHEN IT STOPPED GETTING COLD. I TOOK THE VAN INTO HERITAGE CHRYSLER IN ALEXANDRIA VA. THE SERVICE ADVISOR INSTRUCTED ME THAT THE AC UNIT NEEDED SOME PARTS REPLACE AT A COST OF $800. I NEED THE AC TO WORK IN THE VAN SO I PAID THE FEE. TWO DAYS LATER I RECIEVED A LETTER DATED 2 WEEK PRIOR TO THE DATE, STATING THE THERE WAS A RECALL ON THE AC UNIT. I INSTRUCTED ME TO TAKE MY VAN TO THE NEAREST CHRYSLER DEALERSHIP FOR THE REPAIR AT NOT COST. THIS ANGERED ME BECAUSE I WAS JUST CHARGED FOR THE SAME RECALL AT HERITAGE CHRYSLER IN ALEXANDRIA VA. I CALLED CHRYSLER AND THEY ATTEMPED TO MEDIATE A REFUND FROM THE DEALERSHIP BUT HERITAGE CHRYSLER DECLINED A REFUND, SO CHRYSLER REQUESTED THAT I SEND MY RECIEPTS TO THEM AND THE WOULD REFUND ME ONLY 50% FOR THE COVERD REPAIR. I WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT AGAIN....*AK
FOR THE LAST 3 YEARS, WE HAVE HAD NOTHING BUT PROBLEMS WITH OUR 2001 TOWN & COUNTRY AWD VAN. I AM IN THE SHOP ALMOST ONCE A MONTH! THE LIST OF REPAIRS ARE AS FOLLOWS: (2001) FAILURE OF REAR-WINDSHIELD WIPER, FAILURE OF DRIVER'S SIDE HEATED SEAT, REPLACED SWITCH, REPLACED FRONT DRIVE SHAFT, REPLACED POWER STEERING RESERVOIR BOTTLE (2002) REPLACED POWER STEERING PUMP, TRANSMISSION FAILURE (2003) OF REAR FAN MOTOR, REPLACED REAR-TAILGATE LATCH, FAILURE OF FRONT PASSENGER HEATED SEAT, DRIVER'S SIDE WINDOW STICKS AND STAYS DOWN MOSTLY DURING WET WEATHER AND REQUIRES YOU TO TURN THE DEFROSTER ON HIGH FOR 5 MINUTES TO HAVE IT GO BACK UP, CHECK ENGINE LIGHT CAME ON DUE TO LEAK IN COMPRESSOR, BELT STILL SQUEALS AFTER A HARD RAIN, KNOB FOR FOG LIGHT WON'T STAY ON. *LA
CONSUMER STATED THAT THE CONTROL SWITCHES ARE HARD TO FIND DO TO THE LIGHTNING IN THE VEHICLE. PH
I BROUGHT CAR IN FOR ANALYSIS FOR THE POWER STEERING PROBLEM SEVERAL TIMES WHILE STILL UNDER WARRANTY AND WAS RE-ASSURED THAT I WAS EXPERIENCING NORMAL NOISES. ABOUT A FEW MONTHS LATER WHEN THE CAR WAS NOW NOT UNDER WARRANTY THE RACK AND PINION FAILED. AND UPON PICKING UP THE VEHICLE ON 08/09/2002 I NOTICED THAT THE AIRCONDITIONING WAS NOT WORKING . THEN WAS TOLD THAT NOW THE CONDENSER FOR THE AC HAS NOW FAILED.*AK
WHILE DRIVING 35 MPH CONSUMER TURNED AIR CONDITIONER RIGHT AWAY ENGINE STALLED, AND LOST ALL POWER. DEALER REPLACED A/C ON 15 MAY 2001. VEHICLE NOT TAKEN TO DEALER YET.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .