Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2001 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 27, in the owner's own words
ALARMS GO IFF.DRIVING.ALLIGHTS GO OUT.CANT SEE .DRIVING INTERSTATES AT 70 TO 80 MPH...THIS IS REAL DANGER TO ALL OWNERS OF ANT CARAVANS AND TOWN AND COUNTRY VANS. ID LIKE TO FILE A LAWSUIT PROTECTING ALL OF US OWNERS? HOW MANY HAVE BEEN KILLED AND NEVER REPORTED?
DRIVING AND LIGHTS TURN ON AND OFF. THE HEADLIGHTS EVEN TAKE TURNS GOING OFF ON LEFT AND RIGHT SIDE, I RECEIVED TICKET. NEW BULBS PUT IN AND STILL HAVE DANCING ON AND OFF HEADLIGHTS. MECHANIC LOOKED AT AND CAN'T FIGURE OUT. CAR CAN'T BE DRIVEN AT NIGHT. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT APPROXIMATELY 45 MPH, THE DRIVER'S SIDE HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT ENGAGED THE LOW BEAM HEADLIGHT AND CONTINUED IN OPERATION. ON A SEPARATE OCCASION THE SIMILAR FAILURE OCCURRED WITH THE PASSENGER'S SIDE HEADLIGHT. THE MALFUNCTION OCCURRED INTERMITTENTLY. THE CONTACT REPLACED THE HEADLIGHT BULBS HIMSELF AT DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. HOWEVER, THERE WAS AN OPEN AND CLOSED INVESTIGATION UNDER NHTSA ACTION NUMBER PE05004 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE CONTACT ACTIVATED THE LOW BEAM HEADLIGHTS AND NOTICED THAT THE DRIVER'S SIDE HEADLIGHT HAD NOT ILLUMINATED. WHEN THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS THE PASSENGER SIDE HEADLIGHT DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE HEADLIGHT BULBS BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING APPROXIMATELY 10 MPH IN RAINY WEATHER, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE REGAINED POWER STEERING INDEPENDENTLY. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
HEAD LIGHTS FLICKER AND WILL SHUT OFF WITH NO REASON OR WARNING. ALL LIGHTS FLICKER AND GO OFF. INTERIOR LIGHTS ON DASHBOARD ETC. *TR
HEADLIGHTS CLOUDING OVER. PLASTIC LENS HAVE A HAZE THAT BLOCK THE LIGHT. *TR
PURCHASED A USED 2001 CHRYSLER TOWN & COUNTRY FROM PARK JEEP CHRYSLER IN BURNSVILLE, MINNESOTA . THE VEHICLE HAS A ISSUE WITH FLICKERING HEADLIGHTS, DASHLIGHTS AND EVERY LIGHT ON THE VEHICLE . BROUGHT IN THREE TIMES,THEY REPLACED THE DASHBOARD LIGHT SWITCH , THIS DID NOTHING FOR THE FLICKER . NOW THEY SAY THEY WILL NOT DO ANYTHING TO FIX THIS ISSUE AND THEY TOLD ME I MUST HAVE LIGHT SENSITIVITY . THIS IS ?!@#$% AND I AM UPSET WITH THE WAY THEY TRIED TO RESOLVE THE PROBLEM . THE FLICKER IS VERY BAD FOR NIGHT TIME DRIVING . *TR
I HAVE A 2001 CHRYSLER VOYAGER AND THE HEADLIGHTS FLICKER PERIODICALLY WHILE DRIVING. THIS HAVE BEEN GOING ON FOR SEVERAL YEARS NOW. I TOOK THE VAN TO THE REPAIR SHOP SEVERAL TIME BUT THE PROBLEM HAS NEVER BEEN RESOLVED. IT CAN BE DANGEROUS WHEN THE LIGHTS GO OUT WHILE DRIVING AT NIGHT. *TR
TL*- THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTY. WHILE DRIVING AT 30 MPH THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE CONTACT STATED THAT THE HEADLIGHTS REMAINED OFF FOR APPROXIMATELY 3-4 SECONDS. THIS OCCURRED WITHOUT WARNING. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE THE REASON FOR THE FAILURE. THE CURRENT MILEAGE WAS 66000. *AK
LEXAN HEADLAMPS ARE CLOUDY AND REDUCE VISIBILITY AT NIGHT. AUTOMAKERS SHOULD NOT BE ALLOWED TO USE SUCH AN INADEQUATE PRODUCT. IT IS A SAFETY HAZARD AND SHOULD BE CORRECTED. THIS NEVER OCCURRED WITH THE OLDER SEALED BEAM HEADLIGHTS. *NM
THE TURN SIGNAL INDICATOR IN MY 2001 CHRYSLER TOWN AND COUNTY STARTED TO FAIL. WHEN I INDICATE THAT I WISH TO TURN RIGHT THE LEFT TURN SIGNAL COMES ON OUTSIDE THE VEHICLE. I CONSIDER THAT THE COMPONENT FAILING IN THIS MANNER WHERE THE OPPOSITE TURN SIGNAL COMES ON TO BE A SERIOUS SAFETY ISSUE. I SPOKE TO THE MANUFACTURER (DAIMLER CHRYSLER) ABOUT THIS ISSUE AND THEY SAID THAT THE COMPONENT WAS OUT OF WARRANTY. *NM
2001 CHRYSLER TOWN AND COUNTRY LIGHTS FLICKER AND ALSO DIM FOR NO APPARENT REASON; AS OF THIS TIME THE DEALER HAS BEEN UNABLE TO DETERMINE WITH CERTAINTY WHAT THE PROBLEM IS. *JB
DRIVER'S SIDE SLIDING DOOR WILL NOT WORK IN COLD WEATHER. IT IS USUALLY WARM IN SOUTHERN LA, BUT IN THE EARLY MORNINGS WHILE TAKING MY CHILDREN TO PRESCHOOL, I COULD NOT GET MY SON'S SLIDING DOOR TO OPEN. IT ALWAYS WORKED WHEN I TOOK IT TO THE DEALER, BUT SEVERAL SCHOOL EMPLOYEES AND OTHERS HAVE SEEN THAT THE DOOR DOES NOT WORK EITHER WITH THE ELECTRONIC KEY, BUTTON ON THE DOOR ITSELF, OR WITH THE OVERHEAD BUTTON LOCATED ABOVE THE DASHBOARD. ODDLY, ALSO ONLY WHEN THE WEATHER IS COOLER, MY HIGH BEAM ON MY DRIVER'S SIDE HEADLIGHT WILL NOT WORK. THE HEADLIGHTS WILL BOTH COME ON, BUT AS SOON AS I DEPRESS THE BUTTON FOR HIGH BEAMS, THE DRIVER'S LIGHT GOES OFF COMPLETELY. IS THERE A CORRELATION SINCE THEY ARE BOTH ON THE DRIVER'S SIDE? PERHAPS SOMETHING ELECTRICAL? WE BOUGHT THE VEHICLE USED LAST SEPTEMBER 2004 AND ALMOST IMMEDIATELY STARTED HAVING PROBLEMS WITH THE SLIDING DOOR AS SOON AS THE WEATHER WAS COOLER. I AM GUESSING AT THE OCTOBER 20/04 DATE, BUT I KNOW I STARTED HAVING PROBLEMS IN OCT OF LAST YEAR SHORTLY AFTER WE'D PURCHASED THE VEHICLE. I HAD PROBLEMS VIRTUALLY EVERY EARLY MORNING IN THE WINTER FROM OCT-FEB, AND THE SAME THING JUST STARTED AGAIN AS THE MORNINGS ARE ONCE AGAIN COOLER (COOLER IN BATON ROUGE MEANS AROUND 45 F). THE DIAGNOSTICS THEY HAVE RUN AT MY CHRYSLER DEALERSHIP KEEP COMING UP EMPTY AND THEY MUST THINK IT'S ALL IN MY HEAD. AT LEAST 2 OTHER MECHANICS FROM WHERE I HAVE MY OIL CHANGED HAVE WITNESSED THE PROBLEMS WITH THE DOORS AND LIGHTS FIRSTHAND, BUT NEVER THOSE AT THE DEALERSHIP. IS THIS HAPPENING TO OTHERS WITH THE SAME MAKE AND MODEL? *JB
WHILE DRIVING, INTERNAL AND EXTERNAL LIGHTS FLICKER OFF AND ON, UNPREDICTABLY HAPPENED AT LEAST 12 TIMES OVER PAST 6 MOS. CHRYSLER DEALER ALLEGES NOTHING CAN BE DONE UNLESS THEY ARE ABLE TO REPLICATE THE PROBLEM. DEALER ALSO SAID TO CALL CHRYSLER DIRECTLY SINCE THEY CAN'T FIX IT. CHRYSLER SAID DEALER NEEDS TO FIX IT.
MY 2001 CHRYSLER TOWN AND COUNTRY HAS HAD PROBLEMS WITH THE HEADLIGHTS FLICKERING AND GOING OUT FOR SHORT PERIODS OF TIME. THE HAPPENS ALMOST EVERY TIME I USE MY HEADLIGHTS AT NIGHT. I PUT 999 AS THE NUMBER OF INCIDENTS AS A DEFAULT. I DO NOT KNOW HOW MANY TIMES I HAVE DRIVEN DURING THIS PROBLEM. I HAVE TAKEN IT TO TWO CHRYSLER DEALERSHIPS AND THEY CANNOT FIX THE PROBLEM. I AM VERY CONCERNED THAT SOMEONE IN MY FAMILY MAY DIE AS A RESULT OF THIS TECHNICAL FAILURE. *NM
DT: THE HEADLIGHTS FLICKERED AND AT TIMES WENT OUT. . THIS HAPPENED FOR THE PAST SIX MONTHS TO A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE IT. THE DEALER DID NOT TEST DRIVE VEHICLE AT NIGHT. DAIMLER CHRYSLER WAS CONTACTED AND THEY KNEW NOTHING ANYTHING ABOUT IT. THE BULBS WERE CHANGED, BUT PROBLEM RECURRED.*AK
WHILE DRIVING AT NIGHT HEADLIGHTS WENT OUT FOR APPROXIMATELY 5-10 SECONDS BEFORE THEY COME BACK ON. CONSUMER TOOK VEHICLE TO DEALER, BUT THEY COULD NOT FIND ANY PROBLEMS.*AK
HEADLIGHTS FLICKER ON AND OFF. *AK
HEADLIGHTS FLICKER ON AND OFF. *AK
THE HEADLIGHTS GO OUT PERIODICALLY WITHOUT WARNING. THEY CAN STAY OFF FOR AS MUCH AS 10 SECONDS AND THIS IS QUITE DANGEROUS SINCE I LIVE IN THE COUNTRY WITH NO STREET LIGHTS. HAVE HAD AT THE DEALER'S TWICE AND CAN NOT GET IT RESOLVED. THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. THIS HAS BEEN GOING ON FOR ABOUT 6 MONTHS.*AK
2001 CHRYSLER VOYAGER MINIVAN; THE HEADLIGHTS GO OUT PERIODICALLY WITHOUT WARNING. THIS IS A HAZARD. MECHANIC HAS NOT BEEN ABLE TO FIGURE OUT THE PROBLEM. *AK
ENTIRE HEADLIGHTS WILL GO OUT WHILE DRIVING FOR A SHORT PERIOD OF TIME THEN COME BACK ON AGAIN. THIS MAY HAPPEN 4-5 TIMES IN A 5 MILE DRIVE THEN NOT AGAIN UNTIL I DRIVE THE CAR ON ANOTHER OCCASION. WHEN WE WENT TO HAVE THE VEHICLE FIXED THEY TOLD US THE CHRYSLER HAD JUST RECALLED ALL REPLACEMENT PARTS OFF THE SHELVES AND THAT NONE WOULD BE AVAILABLE FOR 6-8 WEEKS. THEY ALSO INDICATED THAT THEY HAD OVER 600 OF THESE ITEMS ON BACKORDER FROM CUSTOMER REQUESTS. I FEEL THIS MUST BE A MANUFACTURE DEFECT AND SHOULD NOT BE A COST THAT CONSUMERS SHOULD HAVE TO PAY FOR. *JB
WHILE DRIVING HEADLIGHTS FLICKERED INTERMITTENTLY. AT TIMES THE HEADLIGHTS WENT OUT COMPLETELY FOR A MINUTE OR TWO. THIS CAUSED A DISTRACTION TO THE CONSUMER'S VIEW DURING NIGHT HOURS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
FOR THE LAST 3 YEARS, WE HAVE HAD NOTHING BUT PROBLEMS WITH OUR 2001 TOWN & COUNTRY AWD VAN. I AM IN THE SHOP ALMOST ONCE A MONTH! THE LIST OF REPAIRS ARE AS FOLLOWS: (2001) FAILURE OF REAR-WINDSHIELD WIPER, FAILURE OF DRIVER'S SIDE HEATED SEAT, REPLACED SWITCH, REPLACED FRONT DRIVE SHAFT, REPLACED POWER STEERING RESERVOIR BOTTLE (2002) REPLACED POWER STEERING PUMP, TRANSMISSION FAILURE (2003) OF REAR FAN MOTOR, REPLACED REAR-TAILGATE LATCH, FAILURE OF FRONT PASSENGER HEATED SEAT, DRIVER'S SIDE WINDOW STICKS AND STAYS DOWN MOSTLY DURING WET WEATHER AND REQUIRES YOU TO TURN THE DEFROSTER ON HIGH FOR 5 MINUTES TO HAVE IT GO BACK UP, CHECK ENGINE LIGHT CAME ON DUE TO LEAK IN COMPRESSOR, BELT STILL SQUEALS AFTER A HARD RAIN, KNOB FOR FOG LIGHT WON'T STAY ON. *LA
THE KNOB THAT IS USED TO TURN HEADLIGHT'S SWITCH ON AND OFF OVERHEATED AFTER ENGINE HAD BEEN RUNNING FOR ABOUT AN HOUR. CONSUMER BELIEVES A FIRE MAY START AS RESULT.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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