2003 Chrysler Town And Country Airbags Problems

THE AIRBAG ON THE PASSENGER SIDE BLEW UP. ON ROBIN HOOD RD WHEN CAR WAS ALMOST STOPPED FOR A TRAFFIC LIGHT ON BUENA VISTA RD. WHEN THE AIRBAG BLEW UP WITH MY DAUGHTER-IN-LAW IN THAT SEAT. CALLING CHRYSLER THEY SAID THERE WAS NO RECALL ON IT AND THEY WOULD DO NOTHING BECAUSE OF THE AGE OF THE CAR. A MONTH EARLIER I SPENT $2000 ON REPAIRS ON THIS CAR AND NOW IT IS USELESS. STARTING THE CAR IT SMELLS LIKE IT'S GOING TO CATCH ON FIRE. THE CAR WAS IN MOTION AND ALMOST AT A COMPLETE STOP FOR A TRAFFIC LIGHT WHEN THE AIRBAG EXPLODED WHICH WAS VERY SCARY. WHEN I FIRST CALLED CHRYSLER THEY ASK THE LOCATION OF THE CAR AND LED ME TO BELIEVE SOMEONE FROM CHRYSLER WOULD EXAMINE THE THE VAN AND THEN A WEEK LATER CALLING I FOUND OUT THEY WERE DENYING ANYTHING BECAUSE OF THE AGE OF THE CAR. I AM A SENIOR CITIZEN AND THIS ISN'T FAIR AS I HAVE KEPT UP REPAIRS ON THE CAR AND IT'S OBVIOUS THAT THERE ARE NO DENTS OR THAT HAS NOT BEEN IN ANY TRAFFIC ACCIDENTS.

NHTSA ID

11242148

Incident

Jul 21, 2019

Mileage

134,553 mi

PLEASE NOTE THAT MY MOTHER'S AIRBAG DETONATED ON IT'S ON WHILE SHE WAS DRIVING HOME. SHE HAD BROUGHT THE VEHICLE IN TWICE AS YOU CAN SEE FROM THE ATTACHED DOCUMENTATION. GANDRUD AND CHRYSLER ARE REFUSING TO REPAIR THE FAULTY AIR BAG. MY MOTHER'S CAR IS NOT DRIVE-ABLE WITHOUT A HORN PER OUR UNDERSTANDING AND A DANGER TO HER WITHOUT SAID AIR BAG. WE NEED YOUR HELP AS THESE SEEMS TO BE SUCH AN INJUSTICE ESPECIALLY WHEN SHE IS NOT GOING AFTER THEM FOR DAMAGES TO HER FOR BEING WHIPPED AROUND IN HER CAR. SHE JUST WANTS HER CAR REPAIRED AND THE DEFECTIVE AIRBAG REPLACED. WE PRAY YOU CAN HELP US GET ANSWERS.

NHTSA ID

11055352

Incident

Oct 28, 2017

Mileage

104,000 mi

HELLO MY NAME IS [XXX] I AM A SURVIVOR OF A CAR CRASH I WAS ON THE WAY FROM PICKING MY SON UP FROM SCHOOL DRIVING A MAN IN FRONT OF ME WAS DRUNK DRIVING AND AS A MOTHER I SWERVED TO PROTECT MY SON FROM GETTING HIT WHICH I DIDN'T KNOW WAS I ACTUALLY DIDN'T SAVE HIM HE SUFFERED FROM MULTIPLE BRAIN INJURIES AND FRACTURED BONES IN HIS FACE BROKEN RIBS HE LATER DIED FROM THE AIRBAGS NOT DEPLOYING IN MY 2003 CHRYSLER TOWN AND COUNTRY LX HIS SEATBELT DIDN'T PROTECT HIM AND HE WAS THROWN OUT OF THE VAN. I HAVE BEEN TRYING AND TRYING TO GET CHRYSLERS ATTENTION DON'T KNOW WHY AIRBAGS DIDN'T DEPLOY. MY SON'S NAME IS [XXX] BORN AUGUST 18 2008 DIED ON MY BIRTHDAY JANUARY 29TH 2016 I JUST WANT JUSTICE FOR MY SON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR SEE ALSO ODI 10872127. *DSY

NHTSA ID

10917404

Incident

Jan 25, 2016

Mileage

120,000 mi

THE AIRBAG DID NOT INFLATE WHILE THE VEHICLE RAN OFF THE HIGHWAY AND INTO A DITCH AND OVER TURNED ONTO THE PASSENGER SIDE, THEN CAME BACK UPRIGHT ON IT'S TIRES. THE PASSENGER WAS SERIOUSLY INJURED, HE LATER DIED AS A RESULT OF HIS INJURIES SUSTAINED IN THE ACCIDENT. SEE ALSO ODI 10917404. *DSY ...UPDATED 12/11/17 *BF *TR *CN

NHTSA ID

10872127

Incident

Jan 25, 2016

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS SPORADIC. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILAGE WAS APPROXIMATELY 118,000.

NHTSA ID

10850721

Incident

Mar 14, 2016

Mileage

118,000 mi

WHILE STOPPED IN THE DRIVEWAY, (ENGINE ON, FOOT ON BRAKE) WHILE A PASSENGER EXITED THE VEHICLE, THE DRIVER'S AIRBAG DEPLOYED WHEN THE PASSENGER CLOSED THE VEHICLE DOOR. SUBSEQUENT INVESTIGATION BY CHRYSLER CORP FACTORY REPRESENTATIVES AND LAWYERS DISCLOSED NO ACCIDENT OR OTHER TRIGGERING EVENT. CHRYSLER CLAIMS NO RESPONSIBILITY FOR THE MECHANICAL FAILURE OF THE PART. THE VEHICLE WILL COST MORE TO REPAIR THAN IT IS WORTH. INSURANCE IS OF NO ASSISTANCE AS THIS IS A MECHANICAL FAILURE/MANUFACTURER'S DEFECT AND IS NOT A COVERED LOSS IN THEIR VIEW. *TR

NHTSA ID

10596693

Incident

Mar 21, 2014

Mileage

86,000 mi

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN COUNTRY. THE CONTACT WAS EXITING A PARKING LOT AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER STATED THAT THE AIR BAG SENSOR WAS NOT ACTIVATED. THE CONTACT STATED THAT THE AIR BAG SENOR WAS NEVER TURNED OFF. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 123,510.

NHTSA ID

10459310

Incident

May 8, 2012

Mileage

123,000 mi

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO GENERATE A FAILURE CODE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 80,200.

NHTSA ID

10430910

Incident

Oct 10, 2011

Mileage

80,200 mi

AIR BAG LIGHT STAYS ON. *TR

NHTSA ID

10423222

Incident

Mar 7, 2011

AFTER IGNITION AIR BAG LIGHT COMES ON. WILL GO OFF INTERMITTENTLY, BUT FOR THE MOST PART IT IS ON ALL THE TIME! 2003 T & C LX WITH A 3.8 ENGINE. *TR

NHTSA ID

10396589

Incident

Aug 1, 2010

ON MONDAY, MAY 3, 2010, I WAS DRIVING MY 2003 CHRYSLER TOWN AND COUNTRY MINI-VAN AND MADE A RIGHT TURN INTO A PARKING SPACE AS THE PASSENGER SIDE AIRBAG ABRUPTLY EXPLODED OUT OF MY DASHBOARD. NO IMPACT PROMPTED THE MALFUNCTION OF THE AIRBAG. WHATEVER CAUSED THE PASSENGER SIDE BAG TO EXPLODE DID NOT ACTIVATE THE DRIVER'S SIDE AIR BAG. THE INCIDENT WAS INVESTIGATED BY OUR INSURANCE COMPANY AND THE AUTHORIZED DEALERSHIP FOR CHRYSLER TO CONFIRM THAT NO IMPACT HAD OCCURRED. THE SEATBELTS WERE NOT AFFECTED IN ANYWAY. ACCORDING TO SERVICE CENTER AT THE DEALERSHIP THE FOLLOWING IS WHAT CAUSED THE MALFUNCTION: DETAILED REPAIR QUOTE DATED 5/13/2010. AIR BAG CONTROL MODULE, R&R 01/03 SIDE PERFORMED DIAG TEST -- FOUND DTCS IN THE SYSTEM FOR ACTIVE PASSENGER SQUIB 2 CIRCUIT OPEN-CHECKED WIRING -- NO VISIBLE WIRING PROBLEM SEEN -- ALSO FOUND PASSENGER SQUIB 1 CIRCUIT SHORTED TOGETHER - - NEEDS WIRING HARNESS-MODULE-INSTRUMENT PAD AND AIRBAG PN THE PASSENGER SIDE. WE HAVE NOT HAD AN INDEPENDENT EXPERT INVESTIGATE THE ABOVE FINDING TO CONFIRM ITS ACCURACY. WE HAVE BEEN DILIGENT IN OUR REQUEST FOR ASSISTANCE FROM THE CHRYSLER CASE REPRESENTATIVE. THE REPRESENTATIVE FROM THE CHRYSLER INVESTIGATIONS DEPARTMENT INFORMED US ON MAY 13 THAT CHRYSLER DID NOT FEEL THE MALFUNCTION WAS DUE TO A MANUFACTURING DEFECT AND THEREFORE WE WOULD NOT RECEIVE ANY COMPENSATION. WE HAVE NOT BEEN OFFERED COMPENSATION FROM THE AUTHORIZED DEALER EITHER. THE OWNER'S MANUAL DOES NOT HAVE ANY INSTRUCTIONS FOR THE VEHICLE OWNER TO HAVE THE AIR BAG, AIR BAG SENSOR MODULE, SQUIB WIRING, CLOCK SPRING WIRING, OR ANY OTHER RELATED ITEMS CHECKED AND MAINTAINED ON A REGULAR BASIS. WE FEEL THE AUTHORIZED DEALER HAD THE OPPORTUNITY FOR FIRSTHAND KNOWLEDGE OF THE CONDITION OF THESE ITEMS FROM OUR REGULAR MAINTENANCE VISITS, AND SHOULD HAVE BEEN DILIGENT IN ASSESSING THEM GIVEN PREVIOUS MANUFACTURER RECALLS FOR THE SAME ISSUES ON OTHER MODEL YEARS. *TR

NHTSA ID

10331986

Incident

May 3, 2010

Mileage

120,789 mi

AIR BAG LIGHT STAYS ON AFTER STARTING VAN.

NHTSA ID

10321538

Incident

Jan 15, 2010

Mileage

91,800 mi

MY FRONT AIR BAGS DEPLOYED WHILE DRIVING THE VEHICLE AT 30MPH UNDER NORMAL CONDITIONS AND WERE NOT TRIGGERED DUE TO IMPACT OF THE FRONT BUMPER. ADDITIONALLY, THE AIR BAGS ONLY PARTIALLY INFLATED AND WOULD NOT HAVE PROVIDED FULL PROTECTION HAD THERE BEEN A FRONTAL IMPACT. I AM CONCERNED THAT THE MANUFACTURER HAS NOT BEEN ABLE TO TELL ME WHY THIS OCCURRED NOR HAVE THEY EXPRESSED MUCH INTEREST IN UNDERSTANDING WHY IT OCCURRED. FORTUNATELY, THERE WERE NO INJURIES AS A RESULT OF THIS INCIDENT. *TR

NHTSA ID

10303864

Incident

Dec 7, 2009

Mileage

120,000 mi

ON JULY 10, 2008 WE NOTICED THAT OUR AIRBAG LIGHT WOULD COME ON WHEN WE TOOK A CORNER, BUT IT WOULD GO OFF AS WE DROVE STRAIGHT. IT KEPT DOING THIS FOR ABOUT THREE WEEKS AND THEN THE AIR BAG LIGHT STAYED ON CONTINUALLY AND THE HORN STOPPED WORKING. WE HAD IT CHECKED OUT AND WAS TOLDED IT WAS THE AIR BAG CLOCK SPRING. WE TALKED TO THE CHRYSLER DEALERSHIP AND WAS TOLD THAT THIS YEAR WAS NOT UNDER THE RECALL FOR THE AIRBAG CLOCK SPRING. *TR

NHTSA ID

10242735

Incident

Jul 10, 2008

Mileage

91,000 mi

MY 2003 CHRYSLER TOWN & COUNTRY VAN WAS SITTING IN MY DRIVEWAY AND IN PARK I WAS GETTING READY TO BACK UP AND THE AIRBAGS DEPLOYED ALL OF THEM. I WAS IN THE VAN MYSELF. I HAVE FIRST DEGREE BURNS ON MY CHIN AND CHEST AREA AND BRUISES ON MY CHEST AND A BURN ION MY RIGHT ARM. *TR

NHTSA ID

10231495

Incident

Jun 17, 2008

AIR BAG SENSOR LIGHT OCCASIONALLY STAYS ON AFTER STARTING ENGINE AND ALSO LIGHTS UP RANDOMLY DURING OPERATION OF VEHICLE. OCCURS AT LEAST ONCE A MONTH. *JB

NHTSA ID

10202345

Incident

Sep 3, 2007

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. WHILE DRIVING 60 MPH, THE AIR BAG WARNING LIGHT DIMMED. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) FOR THE 2005 CHRYSLER TOWN AND COUNTRY WAS REFERENCED. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE WAS 48,430. UPDATED 01/07/08. *LJ UPDATED 12/12/07 *TR

NHTSA ID

10202171

Incident

Jul 30, 2007

Mileage

47,000 mi

AIR BAG LIGHT ILLUMINATED. ALREADY RECALLED ON PREVIOUS CHRYSLER MINIVANS, BUT NOT THE 2003 TOWN AND COUNTRY. DEALER WILL BE HAPPY TO REMEDY THE PROBLEM (FOR $90). *TR

NHTSA ID

10192189

Incident

May 31, 2007

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN & COUNTRY MINI VAN. WHILE DRIVING 35 MPH THE CONTACT LOST STEERING POWER AND CONTROL OF THE VEHICLE AFTER DRIVING ON AN ICY PATCH ON THE HIGHWAY. THE CONTACT TRIED TO TURN RIGHT INTO THE DIRECTION OF THE SKID BUT THE STEERING WHEEL LOCKED AND IT WOULD NOT MOVE. DUE TO THE STEERING LOCKING THE VEHICLE SPUN TO THE REAR END AND HIT AN EMBANKMENT. THE VEHICLE CRASHED INTO A DITCH AND ROLLED OVER 3 TIMES AND RETURNED TO THE UPRIGHT POSITION. THE FRONT DRIVER'S SIDE TIRE BLEW OUT AND THE AIRBAGS DIDN'T DEPLOY. THE SEAT BELTS DID NOT SECURE THE CONTACT AND THE PASSENGER. THE CONTACT AND PASSENGER WERE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL DUE TO THEIR INJURIES. THERE WAS A PREVIOUS RECALL ON THE VEHICLE CAMPAIGN# 04V386000 WITH STEERING, HYDRAULIC POWER ASSIST; HOSE, & PIPING CONNECTIONS. THE CONTACT STATED THAT AFTER THE RECALL THE FAILURE OCCURRED AND THE RECALL WAS HONORED. THE CONTACT CALLED THE DEALER ON SEVERAL OCCASIONS FOR STEERING RELATED PROBLEMS. THE FAILURE MILEAGE WAS 58,914.*AK

NHTSA ID

10183029

Incident

Jan 21, 2007

Mileage

58,914 mi

POSSIBLE DEFECT 2003 CHRYSLER T & C LIMITED - AIR BAG FAILURE - OFFSET LEFT FRONT CRASH AT APPROX. 25 MPH - ALL AIR BAGS FAILED TO DEPLOY - FORCE WAS STRONG ENOUGH TO BREAK LEFT FRONT AXEL AND UPPER CONTROL ARM. DEALER NOTIFIED OF PROBLEM. *NM

NHTSA ID

10177632

Incident

Dec 24, 2006

Mileage

47,300 mi

I CAME TO A STOP - 3 OTHER CARS IN FRONT OF ME. I WAS DRIVING A 2003 TOWN & COUNTRY VAN. WAS HIT IN THE REAR BY A PICK UP TRUCK GOING AROUND 40-45 MILES PER HOUR. WHEN HE HIT MY DRIVERS SEAT WENT BACK AND BROKE. I WAS THEN THROWN FORWARD THRU MY SEAT BELT AND UPTOWARDS THE WINDSHIELD. HE HE ME AGAIN (CAR JERKED AND I WENT BACK) SEAT BROKE - AIR BAG NEVER DEPLOYED. HAVE SEVERE NECK PROBLEMS - TORN DISK IN LOWER BACK - PAIN ALL DOWN THE RIGHT SIDE OF MY BODY CONSTANTLY - NEVER SLEEP - SEEN DOCTORS WAITING FOR INJECTIONS. IF THAT DOESN'T WORK NEXT STEP IS SURGERY. WHY DID MY SEAT BREAK - IF IT DIDN'T I PROBABLY WOULDN'T HAVE SUCH MEDICAL PROBLEMS. IF MY CHILD WAS SITTING BEHIND ME, THEY WOULD HAVE BEEN CRUSHED, PARALIZED, KILLED. SEATS SHOULD WITHSTAND CRASHES. AIRBAGS SHOULD ALSO HAVE BEEN DEPLOYED. CLOSE TO $10,000 IN REAR AND FRONT DAMAGES. SOMETHING SHOULD HAVE WORKED. *AK

NHTSA ID

10118709

Incident

Oct 11, 2004

Mileage

17,000 mi

WE WERE HIT BROADSIDE BY A VEHICLE THAT RAN A STOP SIGN ON THE PASSENGER SIDE. WE ARE EQUIPPED WITH SIDE AIRBAGS THAT FAILED TO DEPLOY. CHRYSLER INVESTIGATED AND STATED THE AIRBAGS OPERATED CORRECTLY AND GAVE US NO CONTACT INFORMATION TO DISCUSS THIS WITH THEM. MY WIFE RECEIVED HIP AND BACK INJURIES.*AK

NHTSA ID

10116471

Incident

Jan 22, 2005

Mileage

45 mi

WHILE DRIVING, THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER DROVE TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT A SENSOR NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

NHTSA ID

10096856

Incident

Oct 14, 2004

WHILE DRIVING AT 35 MPH VEHICLE WAS INVOLVED IN FRONTAL COLLISION. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *AK

NHTSA ID

10056063

Incident

Jan 20, 2004

Mileage

90,000 mi

SPONTANEOUS DEPLOYMENT OF AIRBAGS WITHOUT WARNING WHILE DRIVING AT 55MPH ON A CLEAR HIGHWAY. NO BRAKING, TURNING OR SUDDEN MOVEMENTS OF THE VEHICLE WERE INVOLVED AND I DID NOT HIT ANYTHING. THIS OCCURRED SEP 23, 2003. VEHICLE-2003 CHRYSLER TOWN&COUNTRY VAN. NO PREVIOUS ACCIDENTS WITH THIS CAR AND IT WAS SERVICED REGULARLY. I RECEIVED MINOR INJURIES BUT DID REQUIRE MEDICAL ATTENTION. NO ONE ELSE WAS IN THE CAR. IT WAS LESS THAN 1 YEAR OLD. CHRYSLER IMMEDIATELY SENT THIS TO THEIR LEGAL DEPT, STALLED THE INVESTIGATION, REFUSED TO GIVE ME ANY EXPLANATION OR ANY GUARANTEE IT WOULD NOT OCCUR AGAIN IF I ACCEPTED THE VEHICLE BACK. THEY MADE ME A RIDICULOUS OFFER AND HAVE REFUSED TO REPAIR THE CAR WITHOUT A RELEASE OF LIABILITY STATEMENT FROM ME. THEY ARE THREATENING TO"CLOSE THE FILE".

NHTSA ID

10050996

Incident

Sep 23, 2003

Mileage

38,000 mi