2003 Chrysler Town And Country Body & structure Problems

HELLO MY NAME IS [XXX] I AM A SURVIVOR OF A CAR CRASH I WAS ON THE WAY FROM PICKING MY SON UP FROM SCHOOL DRIVING A MAN IN FRONT OF ME WAS DRUNK DRIVING AND AS A MOTHER I SWERVED TO PROTECT MY SON FROM GETTING HIT WHICH I DIDN'T KNOW WAS I ACTUALLY DIDN'T SAVE HIM HE SUFFERED FROM MULTIPLE BRAIN INJURIES AND FRACTURED BONES IN HIS FACE BROKEN RIBS HE LATER DIED FROM THE AIRBAGS NOT DEPLOYING IN MY 2003 CHRYSLER TOWN AND COUNTRY LX HIS SEATBELT DIDN'T PROTECT HIM AND HE WAS THROWN OUT OF THE VAN. I HAVE BEEN TRYING AND TRYING TO GET CHRYSLERS ATTENTION DON'T KNOW WHY AIRBAGS DIDN'T DEPLOY. MY SON'S NAME IS [XXX] BORN AUGUST 18 2008 DIED ON MY BIRTHDAY JANUARY 29TH 2016 I JUST WANT JUSTICE FOR MY SON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR SEE ALSO ODI 10872127. *DSY

NHTSA ID

10917404

Incident

Jan 25, 2016

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LIFT GATE OPENED INDEPENDENTLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ID

10561985

Incident

Jan 29, 2013

Mileage

10,000 mi

THE SLIDING SIDE DOORS DO NOT OPEN WHEN THE WEATHER GETS COLD. *TR

NHTSA ID

10552181

Incident

Nov 11, 2009

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LATCH FOR THE REAR HATCH BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

NHTSA ID

10552053

Incident

Dec 22, 2012

Mileage

154,000 mi

FIRST INCIDENT 12/02/2011, APPROX 10:00AM, TEMPERATURE APPROX 40 DEGREES F, LOCATED NEW RICHMOND, OH 45157 - WHILE SITTING AT STOP SIGN REAR WINDOW/GLASS EXPLODED LEAVING A (APPROX) 1 FOOT HIGH BY 4 FOOT WIDE HOLE IN CENTER OF GLASS. REAR GLASS WAS COMPLETELY CRACKED/SPIDERED ALL THROUGHOUT WINDOW. REAR DEFROST NOT ON. POLICE CALLED TO SCENE, LOOKED IN AND AROUND VEHICLE BUT NOT OBJECTS FOUND THAT MIGHT HAVE HIT THE WINDOW. JUST EXPLODED ON ITS OWN. NO PRIOR REPLACEMENT AS FAR AS WE KNOW. WINDOW REPLACED AND PAID FOR BY INSURANCE COMPANY UNDER COMPREHENSIVE COVERAGE.SECOND INCIDENT 12/11/2011, 8:00PM, TEMPERATURE 34 DEGREES F, LOCATED NEW RICHMOND, OH 45157 - VAN PARKED IN FRONT OF HOME. HEARD A SMALL EXPLOSION WITH GLASS SHATTERING. FOUND REAR WINDOW/GLASS EXPLODED AGAIN ALMOST EXACTLY AS IT DID BEFORE. TEMPERATURE 34 DEGREES F. SIZE OF HOLE IS ABOUT THE SAME (APPROX) 1 FOOT HIGH BY 4 FOOT WIDE HOLE IN CENTER OF WINDOW. NO OBJECTS FOUND AROUND OR INSIDE THE VAN THAT MAY HAVE STRUCK THE REAR WINDOW/GLASS. WILL CONTACT INSURANCE COMPANY IN THE MORNING. *TR

NHTSA ID

10439336

Incident

Dec 2, 2011

Mileage

120,000 mi

PASSENGER SIDE ELECTRICALLY OPERATED DOOR DOES NOT LATCH AFTER CLOSING. DOOR DOES NOT ALWAYS DISPLAY TO DRIVER THAT IT IS NOT LATCHED. *TR

NHTSA ID

10359998

Incident

Jun 10, 2010

Mileage

20,000 mi

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE STARTING THE VEHICLE, THE GAUGES ON THE INSTRUMENT PANEL MALFUNCTIONED AND THE WINDSHIELD WIPERS BEGAN TO FUNCTION IN THE OFF POSITION. WHEN SHE BEGAN TO DRIVE, THE VEHICLE COMPLETELY LOST POWER. THE FAILURE OCCURRED 10 TIMES. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED THAT A MOUSE CHEWED ON THE WIRING IN THE ENGINE. THE VEHICLE WAS BEING REPAIRED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 180,000.

NHTSA ID

10334142

Incident

May 26, 2010

Mileage

180,000 mi

LIFTGATE WAS OPEN, CLOSED ON ITS OWN AND WINDOW EXPLODED. WINDOW GLASS WAS EVERYWHERE.. *TR

NHTSA ID

10307701

Incident

Feb 4, 2010

Mileage

80,335 mi

LIFTGATE TENDED TO POP OPEN IT ON ITS OWN. THE LIGHT INSIDE THE DASHBOARD INDICATED THAT THE LIFTGATE WAS NOT OPEN WHEN THIS OCCURRED. TOOK VEHICLE TO DEALER FOR A CHECKUP, BUT THE CAUSE WAS UNDETERMINED.*AK

NHTSA ID

10113343

Incident

Jul 5, 2004

REAR HATCH WOULD LOCK - BUT NOT BE SECURED. SEVERAL TIMES, DURING ACCELERATION, REAR HATCH WOULD OPEN - EXPOSING OCCUPANTS TO OUTSIDE - AS WELL AS FORCING DRIVER TO STOP VEHICLE IN HIGH SPEED AREAS (ESPECIALLY FREEWAY ON-RAMPS). TWO PREVIOUS NOTIFICATIONS TO THE DEALERSHIP WERE OF NO HELP. FINALLY FIXED END DECEMBER 2004. DRIVER'S POWER WINDOW FAILED COMPLETELY. TWO TRIPS TO DEALERSHIP (FOR WHAT WAS INTERMITTENT AT TIME) GAVE ME A SILICONE GREASE THAT I AM STILL WIPING OFF THE WINDOW EVERY TIME THAT I USE. FINALLY FIXED DECEMBER 2004. ALSO, EXPERIENCING THE MUCH MENTIONED NOISES FROM THE FRONT END. THE POWER STEERING NOISE (DEALER SAYS NORMAL) AND A CRUNCHING / CLICKING SOUND THAT SOUNDS LIKE A BAD CV JOINT OR AT LEAST A BROKEN SUSPENSION PIECE. UNRESOLVED AS OF PICKING UP FROM DEALER TODAY. CHRYSLER SERVICE IS NOT VERY IMPRESSIVE. I HAVE NEVER DEALT WITH A CAR COMPANY THAT COULD EXPLAIN AWAY SO MANY ABNORMALITIES AS BEING NORMAL. *JB

NHTSA ID

10110028

Incident

Jul 10, 2004

Mileage

12,000 mi

THE REAR TAIL GATE POPPED WIDE OPEN ON FREEWAY AND THE DOG JUMPED OUT. THE DEALER MECHANICAN FOUND THAT THE REAR LATCH WAS LATCHED WITHOUT THE GATE CLOSED AND THERE WAS NO WARNING LIGHT ON THE DASH. CAUSE: INCOMPLETE LATCH RELEASE. PAWL SWITCH FAILURE. *SC

NHTSA ID

10009295

Incident

Feb 18, 2003

Mileage

4,213 mi

LIFTGATE SUDDENLY POPPED OPEN WITHOUT WARNING WHILE DRIVING. THE DEALERSHIP INDICATED THAT THEY WERE GOING TO REPLACE THE TAILGATE MODULE AND THAT SHOULD CORRECT THE PROBLEM. *AK THE VAN WOULDN'T START AND NO PROBLEM WAS FOUND, THE BATTERY WAS REPLACED, THE VEHICLE DID NOT START AGAIN AND A NEW BATTERY WAS INSTALLED, THE LIFTGATE MODULE WAS REPLACED AND THE BATTERY LEAKED AND LEFT A POWDERY SUBSTANCE ON THE CONCRETE. *SC *JB

NHTSA ID

10038513

Incident

Aug 8, 2003

THE VEHICLE WOULD NOT START. THE CONSUMER HAD TO USE THE BATTERY FROM ANOTHER VEHICLE. *LA THE CONSUMER STARTED TO HAVE PROBLEMS WITH A RATTLE IN THE DOOR, THE BRAKES SQUEAKED, THE AIR AND HEATING WOULD GO UP BY ITSELF, THE BACK AUTOMATIC HATCH WAS NOT WORKING AND WOULD COME OPEN WHILE THE VEHICLE WAS IN MOTION, THERE WAS A LOUD GRINDING WHEN THE VEHICLE WAS PLACED IN REVERSE DUE TO A FAULTY ACCUMULATOR AND THE CHECK ENGINE LIGHT HAD COME ON DUE TO THE TRANSMISSION SOLENOID PACK, THERE WAS A ROARING SOUND WHEN THE VEHICLE WAS IN MOTION, THE PASSENGER SIDE SEAT BELT WAS TANGLED AND THE DRIVERS SIDE SEAT BELT RETRACTOR WAS FAULTY, A COMPONENT WAS LOOSE IN THE DRIVERS SEAT BACK, THERE WAS NOISE IN THE SLIDING DOOR ON THE RIGHT SIDE, THE BRAKES SMELLED SMOKEY AND WERE SCRUBBING, THE CLIP ON THE CUP HOLDER WAS BROKEN AND THE BATTERY KEPT DYING AND WOULD NOT HOLD CHARGE. *SC *JB

NHTSA ID

10081870

Incident

Jul 3, 2003

WHILE DRIVING HATCHBACK INTERMITTENTLY OPENED. NO WARNING LIGHT SHOWN BEFORE OR AFTER THE INCIDENT. DEALERSHIP WAS NOTIFIED, REPROGRAMED THE LIFT-GATE MODULE DID NOT RESOLVE THE PROBLEM. A NEW LATCH MECHANISM WAS INSTALLED A WEEK AGO AND THE PROBLEM HAS NOT RE-OCCURRED.

NHTSA ID

10080137

Incident

May 14, 2004

Mileage

38,000 mi

ON 2 SEPARATE OCCASIONS HATCHBACK POPPED OPEN BY ITSELF. THE SECOND TIME THIS FAILURE OCCURRED HATCH BACK HIT A BRICK WALL IN A PARKING LOT. THE REAR WINDSHIELD AND WINDSHIELD WIPERS BROKE. THE DEALERSHIP WAS CONTACTED, BUT DIDN'T PROVIDE ANY ASSISTANCE.*AK

NHTSA ID

10079611

Incident

Jun 21, 2004

Mileage

31,000 mi