RoadVitals

2003 Chrysler Town And Country Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jul 24, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 245 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2003 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

ElectricalSuspension
Filed Jul 24, 2025

eLECTRICAL ISSUSES ILLINOIS AND INDIANNA POLICE RPORTS VEHICLE SHUT DOWN ON THE ROAD

NHTSA ID
11675921
Incident
Feb 1, 2024
Suspension
Filed Jul 6, 2009

I PURCHASED A HANDICAP ACCESSIBLE VAN WITH A LOWERED FLOOR. THE REAR LEAF SPRINGS ARE ATTACHED TO THE FRAME WITH BRACKETS. THESE BRACKETS ARE LOWER THAN THE FLOOR LEAVING ABOUT 3.25 TO 3.5 INCHES OF CLEARANCE TO THE ROAD. I CONSIDER THIS LOW CLEARANCE AS A POTENTIAL SAFETY HAZARD AND IT WILL ALSO PREVENT ACCESS TO A DRIVEWAY WHERE THE VEHICLE IS TO BE USED. ARE THERE REGULATIONS OR LAWS GOVERNING VAN CONVERSION ROAD CLEARANCE? *TR

NHTSA ID
10275883
Incident
Jun 19, 2009
Suspension
Filed May 22, 2009

INSURED WAS DRIVING DOWN THE ROAD AND THE CONTROL ARM FAILED CAUSING THE TIRE TO COME LOOSE AND VEHICLE DISABLE. THIS WAS DUE TO A MECHANICAL FAILURE. VEHICLE INVOLVED CHRYSLER TOWN & COUNTRY LX 2003. *TR

NHTSA ID
10269699
Incident
Mar 23, 2009
Mileage
64,353 mi
ElectricalSuspensionTransmission
Filed Apr 24, 2007

I OWN A 2003 CHRYSLER TOWN & COUNTRY THAT I PURCHASED NEW IN OCT. OF 2003 FROM MORTIZ IN FORT WORTH, TEXAS. SINCE PURCHASING THIS VAN IT HAS BEEN USED FOR MOSTLY LONG DISTANCE TRIPS AND HAS BEEN SERVICED REGULARLY. AT THE END OF JANUARY 2007 MY TRANSMISSION SOLENOID PACK STARTED LEAKING. ON FEB. 15, 2007 I BOUGHT A NEW SOLENOID PACK FROM MADISON SQUARE CHRYSLER IN HUNTSVILLE, ALABAMA. I INSTALLED THIS ITEM MYSELF BEING THAT ALL THAT WAS INVOLVED WAS UNBOLTING THE OLD ONE AND INSTALLING THE NEW ONE. ON FEB. 20, 2007 WITH MILEAGE OF 87918 I HAD THE TRANSMISSION FLUID FLUSHED BY THE ABOVE MENTIONED DEALER AS WELL AS OIL CHANGE AND MAINTENANCE CHECKS. ON FEB. 28, 2007 THE CHECK ENGINE LIGHT CAME ON. I RETURNED TO THE DEALER ON MARCH 1, 2007 WITH MILEAGE OF 87990 FOR ANOTHER ROUND OF SERVICE COSTING $1033.42. ON APRIL 21, 2007 WITH MILEAGE OF 89955 I HAD COMPLETE TRANSMISSION FAILURE WITH MY TWO CHILDREN IN THE VAN. I HAVE NOT TAKEN ANY ACTION AT THIS TIME TO GET THIS RESOLVED BECAUSE I CANNOT AFFORD TO PAY FOR A NEW OR REBUILT TRANSMISSION. *JB

NHTSA ID
10188768
Incident
Apr 21, 2007
Mileage
89,955 mi
SteeringSuspension
Filed Mar 21, 2006

END JOINTS ON FRONT SWAY BAR BROKE, CAUSING HANDLING PROBLEMS AND LOAD KNOCK IN FRONT END. *JB

NHTSA ID
10153338
Incident
Jan 5, 2006
Mileage
28,000 mi
Suspension
Filed Oct 14, 2005

VEHICLE HAS 37,000 MILE. 2003 CHRYSLER TOWN AND COUNTRY LIMITED, FRONT WHEEL DRIVE. AM REPLACING THE SWAY BAR LINKAGE AND BUSHINGS FOR THE THIRD TIME. FOUND ON FRONT AXLE. *NM

NHTSA ID
10139709
Incident
Oct 14, 2005
Mileage
37,000 mi
Body & structureSuspensionVisibility
Filed Feb 7, 2005

REAR HATCH WOULD LOCK - BUT NOT BE SECURED. SEVERAL TIMES, DURING ACCELERATION, REAR HATCH WOULD OPEN - EXPOSING OCCUPANTS TO OUTSIDE - AS WELL AS FORCING DRIVER TO STOP VEHICLE IN HIGH SPEED AREAS (ESPECIALLY FREEWAY ON-RAMPS). TWO PREVIOUS NOTIFICATIONS TO THE DEALERSHIP WERE OF NO HELP. FINALLY FIXED END DECEMBER 2004. DRIVER'S POWER WINDOW FAILED COMPLETELY. TWO TRIPS TO DEALERSHIP (FOR WHAT WAS INTERMITTENT AT TIME) GAVE ME A SILICONE GREASE THAT I AM STILL WIPING OFF THE WINDOW EVERY TIME THAT I USE. FINALLY FIXED DECEMBER 2004. ALSO, EXPERIENCING THE MUCH MENTIONED NOISES FROM THE FRONT END. THE POWER STEERING NOISE (DEALER SAYS NORMAL) AND A CRUNCHING / CLICKING SOUND THAT SOUNDS LIKE A BAD CV JOINT OR AT LEAST A BROKEN SUSPENSION PIECE. UNRESOLVED AS OF PICKING UP FROM DEALER TODAY. CHRYSLER SERVICE IS NOT VERY IMPRESSIVE. I HAVE NEVER DEALT WITH A CAR COMPANY THAT COULD EXPLAIN AWAY SO MANY ABNORMALITIES AS BEING NORMAL. *JB

NHTSA ID
10110028
Incident
Jul 10, 2004
Mileage
12,000 mi
Suspension
Filed Dec 10, 2004

FRONT END FAILURE, TIRE ROTATION AND STEERING WHEEL VIBRATES AND SHAKES, AND IT FEELS LIKE SOME IS RUBBING AGAINST THE TIRE. DEALER SERVICED THE VEHICLE. *AK

NHTSA ID
10103517
Incident
Jun 14, 2004
Mileage
16,000 mi
Suspension
Filed Mar 26, 2004
Crash reported1 injury reported

LIBERTY MUTUAL INSURANCE COMPANY AND M & L MOTOR COMPANY IN LEXINGTON NC INSIST THAT 90% OF CHRYLSER TOWN & COUNTRY LIMITED MINI VANS ARE OUT OF ALIGMENT FROM THE FACTORY. MY CHRYSLER WAS RECENTLY REAR ENDED BY A CLIENT OF LIBERTY MUTUAL .THEY REFUSED TO REPAIR THE ALIGMENT TO MY CHRYSLER. PLEASE CAN YOU HELP ME IN THIS SISTUATION THE PHONE NUMBER AT M&L MOTORS IS 336-248-5191 AND THE PHONE NUMBER AT LIBERTY MUTUAL IS 1-800-223-9704.*AK

NHTSA ID
10063972
Incident
Jan 23, 2004
Mileage
9,044 mi
SteeringSuspension
Filed Mar 17, 2004
Crash reported

WHILE DRIVING AT NORMAL SPEED VEHICLE UNEXPECTEDLY VEERED TO THE RIGHT. DRIVER GRABBED THE STEERING WHEEL AND THE STEER WHEEL DID A COMPLETE TURN BUT THE VEHICLE DIDN'T RESPOND. AS A RESULT THE VEHICLE WENT INTO A DITCH. *AK *NM

NHTSA ID
10059283
Incident
Feb 6, 2004
Mileage
24,000 mi
Suspension
Filed Jul 10, 2003

WHILE DRIVING THE CONSUMER HEARD A RATTLING NOISE. ALL THE AXLE FLANGE BOLTS CAME OFF AND CAUSED A PIECE OF THE REAR AXLE TO HANG FROM THE VEHICLE. *NLM *TS *JB

NHTSA ID
10017259
Incident
Apr 4, 2003
Mileage
10,436 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .