RoadVitals

2003 Chrysler Town And Country Brakes Problems

Owner-reported complaints naming the brake system, filed with NHTSA

Data refreshed

Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Sep 8, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 245 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2003 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming brake

Shown in the owner’s own words, exactly as filed

Brakes
Filed Sep 8, 2014

AUGUST 25, 2014 MY FATHER WAS DRIVING HIS 02 CHRYSLER TOWN AND COUNTRY 2WD 3.3L FLEX. WHEN THE BRAKE PEDAL STARTED GOING LOWER AND LOWER TELL THE WAS NO BRAKE PEDAL JUST WENT TO THE FLOOR HE MADE IT HOME THANK GOD! AND HE TOLD ME I STARTED LOOKING FOR LEAKS NO LEAKS ANY WERE L. I CHANGED THE MASTER CYLINDER, BY THE NEXT DAY AIR WAS BACK IN THE SYSTEM SO IV HAD CALIPERS SUCK AIR WITH OUT LEAKING BEFORE SO I CHANGED THEM STILL THE SAME PROBLEM, SO I LOOKED THAT PROBLEM UP ONLINE FOUND TONS OF PEOPLE WITH THE SAME PROBLEM, MOST OF THE DISCUSSIONS ENDED WITH THE PEOPLE REPLACING THE HYDRAULIC CONTROL UNIT FIXES THE PROBLEM. WELL I LOOK ONLINE FOR A CONTROL UNIT AUTO STORES DO NOT HAVE DEALER SHIPS DO NOT HAVE THIS PART MOPAR CAN NOT FIND BECAUSE IT DON'T EXIST NO MORE. SO NOW IM STUCK WITH AN UNSAFE VEHICLE TO DRIVE AND NO REPLACEMENT PARTS OR RECALLS THIS SHOULD BE A RECALL THESE VEHICLES ARE UNSAFE TO DRIVE ON THE ROADS AND THERE IS NO REPLACEMENT PARTS. IM SURE THERE ALREADY HAS BEEN ACCIDENTS FROM THIS PROBLEM AND THE LONGER THEY WAIT TO RECALL IT THE MORE THERE WILL BE AND THEY COULD BE DEADLY. *TR

NHTSA ID
10631527
Incident
Aug 25, 2014
Mileage
177,000 mi
BrakesOther / unspecifiedSteering
Filed Jul 17, 2014
Fire reported

THE FRONT BRAKE SYSTEM GETS HOT. I LOOSE STEERING, FRONT TIRE WOBBLES AND BRAKE STARTS SMOKING THE HOSE KINKS ALSO. *TR

NHTSA ID
10611361
Incident
Jun 21, 2014
Brakes
Filed Jul 28, 2010
Fire reported

FRONT BRAKES ON 2003 CHRYSLER TOWN AND COUNTRY, WITH ONLY 67K MILES, LOCK UP FOR NO REASON DISABLING THE VEHICLE. THIS HAS HAPPENED TWICE IN THE LAST 2.5 YEARS. BOTH TIMES, IT HAD TO BE TOWED TO THE DEALER WHERE THE DEALER FOUND THE FRONT DRIVER SIDE BRAKE HAD OVER HEATED AND LOCKED UP. THE LAST TIME, THE BRAKES BECAME SO HOT THAT SMOKE WAS COMING FROM THE DRIVER SIDE BRAKE AS THE PAD WAS ON FIRE. EACH TIME DEALER HAS REPLACED FRONT ROTORS, BRAKE PADS, CALIPERS, AND A PARTIAL BRAKE LINE WITH SYSTEM FLUSHED. EACH TIME, WE WERE TOLD THEY REALLY HAD NO IDEA WHY THEY LOCKED UP. THEY SAID BEST GUESS WAS RUST IN THE SYSTEM. THIS IS A REAL SAFETY HAZARD AS THEY CAN LOCK UP AT ANYTIME AND AS WE HAVE SEEN, CATCH FIRE. *TR

NHTSA ID
10345804
Incident
Jul 17, 2010
Mileage
67,000 mi
BrakesHeating & air conditioningElectrical+4 more
Filed Feb 19, 2008

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES SQUEAKED AND PULSATED WHEN DEPRESSED. ALL OF THE BRAKES AND ROTORS WERE REPLACED. THE AIR CONDITIONER COMPRESSOR MADE A GRATING AND SCRAPING SOUND AND WAS REPLACED, ALONG WITH THE ALTERNATOR. THE CONTACT WAS AFRAID TO REMOVE THE KEY FROM THE IGNITION BECAUSE IT WOULD TAKE TEN MINUTES OF JIGGLING TO GET IT BACK IN AND START THE VEHICLE. THE VEHICLE WOULD MAKE A CLUNKING NOISE WHEN SHIFTING INTO GEAR. THE CYLINOID WAS REPLACED. THE GASKET AND SEAL ON THE WATER PUMP AND THE ACCESSORY BELT WERE REPLACED. THE CONTACT WAS INFORMED THAT THE WATER PUMP NEEDED TO BE REPLACED WITHIN SIX MONTHS. THE LIFTGATE WAS REPLACED AS WELL. THE FOLLOWING RECALLS WERE REFERENCED: NHTSA CAMPAIGN ID NUMBERS 03E053000 (FUEL SYSTEM, GASOLINE), 04V386000 (STEERING: HYDRAULIC POWER ASSIST HOSE, PIPING AND CONNECTIONS), 05V134000 (LATCHES:LOCKS:LINKAGES:HATCHBACK/LIFTGATE LOCK), AND 06E022000 (SERVICE BRAKES, HYDRAULIC). THE CURRENT AND FAILURE MILEAGES WERE 80,000. UPDATED 04-02-08 *BF THE WATER PUMP NEEDED TO BE REPLAED AFTER 1 YEAR AND 8 MONTHS. THE TRANSMISSION SOLENOID AND SEPERPENTIN BELT WERE REPLACED.

NHTSA ID
10218545
Incident
Feb 11, 2008
Mileage
80,000 mi
Brakes
Filed Jul 2, 2007

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ALL FOUR BRAKES ARE FAILING ON THE VEHICLE. THE VEHICLE MAKES SQUEAKING NOISES EACH TIME THE BRAKE PEDAL IS DEPRESSED. THE MECHANIC STATED THAT THE ROTORS WERE WARPED AND THE BRAKE PADS WERE WORN OUT. THE VEHICLE IS CURRENTLY AT THE SHOP BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 81,000.

NHTSA ID
10195168
Incident
Jul 1, 2007
Mileage
81,000 mi
Brakes
Filed Jun 18, 2007

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH, THE FRONT WHEELS LOCKED UP AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SAFELY PULLED OVER AND WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS A CRACKED BRAKE PISTON. THE CALIPER, BRAKE LINES, FRONT BRAKE ROTORS, AND FRONT BRAKE PADS WERE REPLACED. THE CONTACT HAS THE FAILED PARTS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 67,000 AND FAILURE MILEAGE WAS 66,591.

NHTSA ID
10193590
Incident
May 14, 2007
Mileage
66,591 mi
BrakesHeating & air conditioningEngine
Filed Nov 24, 2006

PURCHASED 2003 CHRYSLER TOWN AND COUNTRY IN JUNE OF 2004 AND HAVE NUMEROUS PROBLEMS. A/C HAS WENT OUT TWICE, BRAKES HAVE BEEN REPLACED TWICE, NOW VAN HAS LOST POWER AND THEY ARE REPLACING VALVE SPRINGS AND OTHER INTERNAL ENGINE PARTS. I HAVE HAD NOW RECALL NOTICES OR NOTIFICATIONS FROM DEALER. *JB

NHTSA ID
10174167
Incident
Nov 15, 2006
Mileage
85,200 mi
Brakes
Filed Nov 15, 2006

REAR TAIL LAMP LENS SEPARATE FROM THE HOUSING ASSEMBLY, WITH THE POSSIBILITY OF NOT HAVING ANY TAIL LIGHTS. *NM

NHTSA ID
10173614
Incident
Jun 18, 2006
Mileage
36,000 mi
Brakes
Filed Feb 7, 2006

BRAKES (PADS AND ROTORS) WEAR OUT AT APPROXIMATELY 6 MONTHS. *NM

NHTSA ID
10149645
Incident
Jan 31, 2006
Mileage
6,000 mi
BrakesElectricalTransmission
Filed Sep 29, 2005

DT: CONSUMER PURCHASED A NEW VEHICLE IN 2003 AND SINCE THEN THERE HAVE BEEN NUMEROUS PROBLEMS. OVER THE WEEKEND, WHILE DRIVING 45 MPH THE CONSUMER APPLIED BRAKE PRESSURE BECAUSE SHE WAS APPROACHING A RED LIGHT AND DISCOVERED THERE WERE NO BRAKES. THE BRAKES WERE MUSHY/LOOSE AND WENT TO THE FLOOR. THEY WERE NOT RESPONDING TO PRESSURE. THE CONSUMER PUMPED BRAKES IN UP AND DOWN MOTION AND THEY ACTIVATED, BUT WERE WEAK IN THEIR RESPONSE. THE CONSUMER WAS ABLE TO STOP JUST BARELY MISSING ANOTHER VEHICLE. CONSUMER DROVE VEHICLE ABOUT A MILE TO THE DEALERSHIP, WHO STATED THAT MASTER CYLINDER FAILED AND WOULD HAVE TO BE REPLACED. A NEW MASTER CYLINDER WAS ORDERED. HOWEVER, THE PARTS HAVE NOT YET ARRIVED. CONSUMER WISHED TO FILE A COMPLAINT AT THIS TIME EVEN THOUGH SHE DID NOT KNOW THE OUTCOME OF THIS REPAIRS. THIS WAS THE FIRST TIME THIS HAPPENED WITH THE BRAKES. *AK THE CONSUMER EXPERIENCED TRANSMISSION PROBLEMS SINCE THE VEHICLE WAS PURCHASED AND THE ALTERNATOR WAS REPLACED. *JB

NHTSA ID
10135093
Incident
Aug 27, 2005
Mileage
25,000 mi
BrakesTransmission
Filed May 14, 2005

I PURCHASED MY VAN IN AUGUST OF 2003. I NOTICED THE BRAKES WERE SQUEAKING AND TOOK IT TO THE DEALER TO HAVE THEM CHECKED OUT. I WAS TOLD THAT MY FRONT BRACKES HAD 15-20% OF THE PAD LEFT AND THAT THEY SHOULD BE REPLACED AND THE ROTARS TURNED .TTHE VEHICLE HAS ONLY 22,000 MILES ON IT. IT SEEMS TO ME THAT BRAKES SHOULD LAST LONGER THAN 22,000 MILES.I WAS TOLD I MUST DO ALLOT OF "CITY DRIVING" I AM NOW EXPERIENCING "ROUGH,DELAYED SHIFTING AT ABOUT 15 MPH. HESITATION, CLUNK. THE TRANSMISSION HAS "SLIPPED" OUT OF GEAR WHILE DRIVING AND ALSO ROUGH DOWNSHIFTING. I CERTAINLY EXPECTED A BETTER QUALITY MANUFACTURED VEHIICLE THAN WHAT I HAVE EXPERIENCED SO FAR. I DOUBT I WILL EVER PURCHASE ANOTHER VEHICLE FROM CHRYSLER!!.

NHTSA ID
10120906
Incident
Apr 8, 2005
Mileage
22,000 mi
Brakes
Filed Jan 28, 2005

I PURCHASED MY VECHICLE IN JULY OF 2003. IN AUGUST OF 2003 WITH ABOUT 20,000 MILES ON IT MY FRONT BRAKES HAD TO BE REPLACED. I THOUGHT BRAKES SHOULD LAST MUCH LONGET THAN THAT. THE DEALERSHIP REPLACED THE BRAKES FOR ME AND I CHOSE LESS EXPENSIVE ONES(180.00) NOT CHEAP. HE TOLD ME THEY WOULD SQUEAK. OK SO THEY SQUEAKED FOR MONTHS AND THIS PAST WEEK MY REAR BRAKES WENT BAD. I QUESTIONED THAT I HAVE NOT EVEN HAD THIS 1.5 YEARS AND HAVE HAD TO REPLACE BOTH FRONT AND REAR BRAKES(300.00). HE TOLD ME THEY DO NOT MAKE THEM LIKE THEY USED TO. I WOULD EXPECT THEM TO BE BETTER TODAY. I AM VERY DISSAPPOINTED IN THIS VAN. I WILL PROBABLY NEVER BUY A CHRYSLER AGAIN CONSIDERING I HAVE ALREADY SPENT 500.00 ON THE BRAKES.*AK

NHTSA ID
10108156
Incident
Aug 1, 2004
Mileage
20,000 mi
Brakes
Filed Nov 9, 2004

THE FRONT BRAKES WEAR OUT PREMATURELY. DEALERSHIP IS AWARE OF THE PROBLEM, AND THE PROBLEM HAS BEEN REPAIRED. *AK

NHTSA ID
10099680
Incident
Oct 17, 2004
Mileage
1,360 mi
Brakes
Filed Oct 14, 2004

ABS BRAKE LIGHT IN DASH IS ON CONSTANTLY. BRAKES LOCK UP IN EMERGENCY STOPS WITH RESULTING SKID. ABS DOES NOT WORK AT ALL.*AK

NHTSA ID
10095792
Incident
Oct 14, 2004
Brakes
Filed Aug 3, 2004

I PURCHASED A NEW 2003 CHRYSLER TOWN AND COUNTRY VAN MAY 23, 2003. TODAY IS AUGUST 3, 2004. I HAVE 26,000 MILES ON THIS VAN AND HAVE JUST HAD TO REPLACE THE FRONT BRAKES AND HAD TO HAVE THE DRUMS GROUND. THE BRAKES HAVE SKWEAKED SINCE THE IT WAS NEW AND I REPORTED THIS TO THE DEALERSHIP AT LEAST 2 OTHER TIMES BEFORE THIS TIME. I WAS TOLD THAT WAS "NORMAL" ON A NEW VAN. I THINK THE WEAR OF THESE BRAKES IS EXCESSIVE FOR THIS MILAGE AND BELIEVE IT TO BE POOR ENGINEERING OR A SUBSTANDARD ASSEMBLY I HAVE BEEN TOLD THAT THE BACK BRAKES ARE ALSO WEARING AND WILL NEED TO BE REPLACED WITH THE NEXT SERVICE. I HAVE OWNED MANY MANY NEW VEHICLES AND I HAVE NEVER EXPERIENCED THIS. THIS IS UNDOUBTEDLY A DEFFECT UNDER THE WHICH THE WARRANTY SHOULD BE EFFECTIVE.*AK

NHTSA ID
10086106
Incident
Aug 3, 2004
Mileage
26,000 mi
Body & structureBrakesElectrical+3 more
Filed Jul 6, 2004

THE VEHICLE WOULD NOT START. THE CONSUMER HAD TO USE THE BATTERY FROM ANOTHER VEHICLE. *LA THE CONSUMER STARTED TO HAVE PROBLEMS WITH A RATTLE IN THE DOOR, THE BRAKES SQUEAKED, THE AIR AND HEATING WOULD GO UP BY ITSELF, THE BACK AUTOMATIC HATCH WAS NOT WORKING AND WOULD COME OPEN WHILE THE VEHICLE WAS IN MOTION, THERE WAS A LOUD GRINDING WHEN THE VEHICLE WAS PLACED IN REVERSE DUE TO A FAULTY ACCUMULATOR AND THE CHECK ENGINE LIGHT HAD COME ON DUE TO THE TRANSMISSION SOLENOID PACK, THERE WAS A ROARING SOUND WHEN THE VEHICLE WAS IN MOTION, THE PASSENGER SIDE SEAT BELT WAS TANGLED AND THE DRIVERS SIDE SEAT BELT RETRACTOR WAS FAULTY, A COMPONENT WAS LOOSE IN THE DRIVERS SEAT BACK, THERE WAS NOISE IN THE SLIDING DOOR ON THE RIGHT SIDE, THE BRAKES SMELLED SMOKEY AND WERE SCRUBBING, THE CLIP ON THE CUP HOLDER WAS BROKEN AND THE BATTERY KEPT DYING AND WOULD NOT HOLD CHARGE. *SC *JB

NHTSA ID
10081870
Incident
Jul 3, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .