RoadVitals

2003 Chrysler Town And Country Seat belts Problems

Owner-reported complaints naming the seat belt system, filed with NHTSA

Data refreshed

Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Oct 19, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 245 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
11

What this page shows

Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2003 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming seat belt

Shown in the owner’s own words, exactly as filed

AirbagsBody & structureSeat belts
Filed Oct 19, 2016
Crash reported5 injuries reported1 death reported

HELLO MY NAME IS [XXX] I AM A SURVIVOR OF A CAR CRASH I WAS ON THE WAY FROM PICKING MY SON UP FROM SCHOOL DRIVING A MAN IN FRONT OF ME WAS DRUNK DRIVING AND AS A MOTHER I SWERVED TO PROTECT MY SON FROM GETTING HIT WHICH I DIDN'T KNOW WAS I ACTUALLY DIDN'T SAVE HIM HE SUFFERED FROM MULTIPLE BRAIN INJURIES AND FRACTURED BONES IN HIS FACE BROKEN RIBS HE LATER DIED FROM THE AIRBAGS NOT DEPLOYING IN MY 2003 CHRYSLER TOWN AND COUNTRY LX HIS SEATBELT DIDN'T PROTECT HIM AND HE WAS THROWN OUT OF THE VAN. I HAVE BEEN TRYING AND TRYING TO GET CHRYSLERS ATTENTION DON'T KNOW WHY AIRBAGS DIDN'T DEPLOY. MY SON'S NAME IS [XXX] BORN AUGUST 18 2008 DIED ON MY BIRTHDAY JANUARY 29TH 2016 I JUST WANT JUSTICE FOR MY SON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR SEE ALSO ODI 10872127. *DSY

NHTSA ID
10917404
Incident
Jan 25, 2016
Mileage
120,000 mi
Seat belts
Filed Sep 3, 2010

2003 TOWN & COUNTRY SEATBELT HARNESS BREAKS OFF FROM SIDE OF THE CAR WITHOUT ANY CAR IMPACT. CAR WAS PARKED.HAD THERE BEEN A FORCEFUL IMPACT, I THINK DRIVER WOULD HAVE BEEN THROWN THROUGH THE WINDSHIELD. INSIDE PORTION OF PLASTIC PIECE THAT HOUSES THE SCREW THAT IS SCREWED INTO THE SIDE HAS HAIRLINE CRACKS. *TR

NHTSA ID
10353796
Incident
Aug 29, 2010
Mileage
69,000 mi
Seat belts
Filed Feb 15, 2007

RIGHT REAR SEAT BELT IN THIRD-ROW SEAT OF TOWN AND CHRYSLER MINI-VAN DOESN'T RETRACT. SAME BELT WAS REPLACED IN JUNE OF 2005 AND HAS FAILED AGAIN. *JB

NHTSA ID
10182610
Incident
Dec 20, 2006
Seat belts
Filed Aug 1, 2005

DT: THE SEAT BELTS BEGAN SHREDDING. BOTH BELTS IN THE FRONT AND THE ONE IN THE THIRD SEAT ON THE LEFT. THE OWNER HAS BEEN IN CONTACT WITH DEALER BUT NOT CHRYSLER. THE SEAT BELTS HAVE BEEN LIKE THIS FOR A MONTH. OWNER WAS PUTTING TAPE ON THE SEAT BELTS TO KEEP THEM TOGETHER. THE OWNER CALLED CHRYSLER ALSO. DEALERSHIP SAID THAT THE SEAT BELT WERE NOT COVERED BY A WARRANTY.*AK *NM

NHTSA ID
10125892
Incident
May 20, 2005
Mileage
38,000 mi
Seat belts
Filed Jun 9, 2005

RIGHT, REAR SEAT BELT IN 7 PASSENGER MINI-VAN WILL NOT RETRACT, THEREFORE PUTS AN OCCUPANT IN THE THIRD ROW SEAT IN DANGER.

NHTSA ID
10124834
Incident
Jan 10, 2005
AirbagsSeat belts
Filed Apr 29, 2005
Crash reported1 injury reported

I CAME TO A STOP - 3 OTHER CARS IN FRONT OF ME. I WAS DRIVING A 2003 TOWN & COUNTRY VAN. WAS HIT IN THE REAR BY A PICK UP TRUCK GOING AROUND 40-45 MILES PER HOUR. WHEN HE HIT MY DRIVERS SEAT WENT BACK AND BROKE. I WAS THEN THROWN FORWARD THRU MY SEAT BELT AND UPTOWARDS THE WINDSHIELD. HE HE ME AGAIN (CAR JERKED AND I WENT BACK) SEAT BROKE - AIR BAG NEVER DEPLOYED. HAVE SEVERE NECK PROBLEMS - TORN DISK IN LOWER BACK - PAIN ALL DOWN THE RIGHT SIDE OF MY BODY CONSTANTLY - NEVER SLEEP - SEEN DOCTORS WAITING FOR INJECTIONS. IF THAT DOESN'T WORK NEXT STEP IS SURGERY. WHY DID MY SEAT BREAK - IF IT DIDN'T I PROBABLY WOULDN'T HAVE SUCH MEDICAL PROBLEMS. IF MY CHILD WAS SITTING BEHIND ME, THEY WOULD HAVE BEEN CRUSHED, PARALIZED, KILLED. SEATS SHOULD WITHSTAND CRASHES. AIRBAGS SHOULD ALSO HAVE BEEN DEPLOYED. CLOSE TO $10,000 IN REAR AND FRONT DAMAGES. SOMETHING SHOULD HAVE WORKED. *AK

NHTSA ID
10118709
Incident
Oct 11, 2004
Mileage
17,000 mi
Interior & seatsSeat belts
Filed Nov 9, 2004
Crash reported4 injuries reported

I WAS STOPPED AT A STOP SIGN. I PROCEEDED INTO AN INTERSECTION AND THE PASS FRONT CORNER OF MY VAN WAS IMPACTED. THE FORCE OF THE CRASH CAUSED ME, AS DRIVER, TO COME OUT OF MY SEATBELT AND I WAS THROWN OUT THE DOOR WHICH OPENED DURING THE CRASH DESPITE BEING LOCKED. I WAS THROWN TO THE PAVEMENT AND INJURED.*AK

NHTSA ID
10098513
Incident
Oct 1, 2004
Body & structureBrakesElectrical+3 more
Filed Jul 6, 2004

THE VEHICLE WOULD NOT START. THE CONSUMER HAD TO USE THE BATTERY FROM ANOTHER VEHICLE. *LA THE CONSUMER STARTED TO HAVE PROBLEMS WITH A RATTLE IN THE DOOR, THE BRAKES SQUEAKED, THE AIR AND HEATING WOULD GO UP BY ITSELF, THE BACK AUTOMATIC HATCH WAS NOT WORKING AND WOULD COME OPEN WHILE THE VEHICLE WAS IN MOTION, THERE WAS A LOUD GRINDING WHEN THE VEHICLE WAS PLACED IN REVERSE DUE TO A FAULTY ACCUMULATOR AND THE CHECK ENGINE LIGHT HAD COME ON DUE TO THE TRANSMISSION SOLENOID PACK, THERE WAS A ROARING SOUND WHEN THE VEHICLE WAS IN MOTION, THE PASSENGER SIDE SEAT BELT WAS TANGLED AND THE DRIVERS SIDE SEAT BELT RETRACTOR WAS FAULTY, A COMPONENT WAS LOOSE IN THE DRIVERS SEAT BACK, THERE WAS NOISE IN THE SLIDING DOOR ON THE RIGHT SIDE, THE BRAKES SMELLED SMOKEY AND WERE SCRUBBING, THE CLIP ON THE CUP HOLDER WAS BROKEN AND THE BATTERY KEPT DYING AND WOULD NOT HOLD CHARGE. *SC *JB

NHTSA ID
10081870
Incident
Jul 3, 2003
Seat belts
Filed Jul 11, 2003

ON 2 DIFFERENT OCCASSIONS (IN THE TWO MONTHS WE HAVE OWNED THIS VAN) MY 10 YEAR OLD DAUGHTERS SEATBELT HAS COME UNFASTENED. I HAD NO IDEA THERE WAS A PROBLEM WITH THE CHRYSLER TOWN AND COUNTRY SEATBELTS IN THE BACK PASSENGER SECTION UNTIL I SAW A REPORT ON TV ABOUT IT. I WOULD NOT HAVE PURCHASED THIS VEHICLE IF I HAD KNOWN ABOUT THIS PROBLEM. NOTE: YOUR SECTION THAT ASKS ME TO INCLUDE THE MODEL OF VAN WILL NOT LET ME PUT TOWN AND COUNTRY -- IT JUST LETS ME PUT "SPRINTER 2500" WHATEVER THAT IS... (CHANGED TO TOWN AND COUNTRY VIA CONSUMER'S VOQ DESCRIPTION ON 12/9/04. CAT)

NHTSA ID
10025854
Incident
Jul 1, 2003
Seat belts
Filed Apr 10, 2003

THE SEAT BELT FAILED TO RELEASE, WHEN THE VEHICLE WAS TURNED OFF. *JB

NHTSA ID
10015626
Incident
Apr 10, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .