RoadVitals

2020 Fleetwood Pace Arrow

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 13, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Fleetwood Pace Arrow. 2 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V607000

STRUCTURE

Aug 13, 2024
4,665 units potentially affected
The defect: REV Recreation Group (REV) is recalling certain 2019-2025 Holiday Rambler Admiral, 2018 Holiday Rambler Admiral XE, Fleetwood Storm, 2023-2025 Holiday Rambler Eclipse, Fleetwood Flex, 2018-2025 Fleetwood Flair, 2020-2024 Fleetwood Fortis, 2020-2025 Holiday Rambler Invicta, 2018-2023 Fleetwood Pace Arrow, and 2018-2019 Holiday Rambler Vacationer XE motorhomes, equipped with the HappiJac drop down bed option. The front overhead cabinet fasteners can break, allowing the overhead cabinet to detach.
The risk: A cabinet that detaches while the vehicle is in motion can distract the driver, increasing the risk of a crash.
The remedy: Dealers will inspect and install new hardware and fasteners as necessary, free of charge. Owner notification letters were mailed October 7, 2024. Owners may contact REV customer service at 1-800-509-3417. REV's number for this recall is 240809REV.
REV Recreation GroupManufacturer number 240809REVView on NHTSA.gov
20V442000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Jul 29, 2020
155 units potentially affected
The defect: REV Recreation Group (REV) is recalling certain 2019-2020 Fleetwood Pace Arrow motorhomes, models 33D, 36U, 35QS, 35S, 35RB and 35E. The auxiliary batteries, located inside the interior step compartment, were secured in place with a metal hold-down bracket secured with carriage bolts and standard nuts. This hardware may loosen and allow the metal hold-down bracket to shift or move and make contact with the battery terminals.
The risk: If the bracket contacts the battery terminal it may short circuit, increasing the risk of a fire.
The remedy: REV will notify owners, and dealers will install replacement battery hold-down mounting hardware, free of charge. The recall began September 17, 2020. Owners may contact REV customer service at 1-800-509-3417. REV's number for this recall is 200728REV.
REV Recreation GroupManufacturer number 200728REVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

200217REV_OWNLTR

SEAT BELTS

The purpose of this Owner Notification Letter is to inform the owners of certain model year 2020 Fleetwood Pace Arrow Class A diesel motorhomes, manufactured May 2, 2019 through November 19, 2019, about Product Upgrade 200217REV. On motorhomes affected by this Product Upgrade, the upper mounting brackets for the driver and passenger seat belts may be mounted in such a way that when swiveling, it could be challenging to navigate the seat belt around the leg of the front drop down bed.

200217REV_SB

SEAT BELTS

The purpose of this Product Upgrade Service Bulletin is to inform all REV Recreation Group dealers about the need to inspect, and if necessary, add a spacer to the seat belt mounting point for the driver and passenger seats in order to improve the swivel range of the upper seat belt mounting brackets.A list of affected 2020 Pace Arrow motorhomes appears at the end of this Bulletin. On motorhomes affected by this Product Upgrade, the upper mounting brackets for the driver and passenger seat belts may be mounted in such a way that when swiveling, it could be challenging to navigate the seat belt around the leg of the front drop down bed.

200217REV_DLRLTR

SEAT BELTS

The purpose of this Dealer Notification Letter is to inform REV Recreation Group dealers about Product Upgrade 200217REV. On the 2020 Pace Arrow motorhomes affected by this Product Upgrade, the upper mounting brackets for the driver and passenger seat belts may be mounted in such a way that when swiveling, it could be challenging to navigate the seat belt around the leg of the front drop down bed.

SBA0291_Velvac

ELECTRICAL SYSTEM; EQUIPMENT

The purpose of the service bulletin is to inform all REV dealers about a service bulletin released by Velvac on November 1, 2019, regarding a manual software update needed for certain Velvac Video Data Server* (VDS) units. A list of Velvac VDS serial numbers in need of the manual update appears on Page 2 of this bulletin. CONDITION: On November 3rd, 2019 the Global Positioning System (GPS) stopped reporting the correct time on the Net Hub connected to the Road-iQ* system. This will prevent the system from receiving and allowing software updates to be downloaded automatically. * This system is set up for Blind Spot Detection. It is installed as standard equipment on model year 2020 Class A diesel products and as an option on 2020 gas products. CORRECTION: The information from Velvac may be used to arrange a manual software update. It will be necessary to contact Velvac to obtain an operating system fi le via email. Also required is a laptop computer with Wi-Fi capability and the serial number of the Road-iQ Video Data Server. Please refer to the attached Velvac Service Bulletin for further details.

Message_7-19-201

EQUIPMENT; STRUCTURE

The purpose of this exemplar message is to inform the selling dealers of certain Class A diesel motorhomes, manufactured by REV Recreation Group between May 31, 2019 and June 10, 2019, about the need to seal the area around the entry step cover on certain Class A diesel motorhomes. On the affected motorhomes, the additional sealing of the entry step cover is necessary to prevent wind noise and unwanted air flow into the passenger area. To correct the issue, a 35? piece of aluminum angle, supplied by REV Recreation Group, is to be installed; afterwards, the area is to be sealed with sealant (black 3M #540 or Sikaflex 221) and expandable foam. A total of 9 motorhomes, offered for sale in the United States, were affected at the time the dealers were contacted; a total of 7 U.S. dealerships were contacted. REV Recreation Group opted to email and call the dealers rather than publish a service bulletin, due to the small number of affected units and the practicality of addressing the matter quickly, before the vehicles were retailed. The reference in the exemplar message to either a ?fixed? generator or ?sliding? generator is in regard to the style of tray to which the generator is mounted; ?fixed? refers to a stationary generator tray; ?sliding? refers to a generator tray that slides on rails out of an opening in the fascia in the fiberglass front cap. Depending on which style of generator tray is installed, the procedures vary as to the method of accessing the area (located above the generator) where the piece of aluminum angle is to be installed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Pace Arrow by model year
YearComplaintsRecallsInvestigationsIssue Index
2023030—
2022030—
2021040—
2020Viewing020—
2019120—
2018350—
2017310—
2011000—
2010000—
2009010—
2008140—
2007150—
2006350—
2005114157.4
2004186155.0
2003127152.0
2002541—
2001330—
2000152038.3
1999151042.5
1998112142.8
1997114144.6
1996921—
1995100138.4
1994300—
1993121031.4
1992131032.0
1991910—
1990410—
1989621—
1988220—
1987020—
1986120—
1985230—
1984120—
1983030—
1982010—
1981110—
1980010—
1979010—
1976010—
1974020—
1973020—
1971010—
1970010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.