2005 Fleetwood Pace Arrow

THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH AS FLEETWOOD, USE AN ELECTRIC MOTOR. (CONTINUED ON PAGE 2)

THE BRAKE CALIPER(S)LOCKED CAUSING DAMAGE TO THE ROTORS, CALIPERS, PADS AND ABS SENSORS. THERE WAS A RECALL FROM WORKHORSE / NAVISTAR AND THIS VEHICLE WAS SERVICED IN 2010 AT APPROXIMATELY 3,500 MILES. I HAVE CONTACTED WORKHORSE/NAVISTAR REGARDING THE BRAKE ISSUE HOWEVER THEY STATED THAT THE RECALL WORK WAS PREVIOUSLY DONE AND AS SUCH THEY WOULD NOT COVER THE WORK TO BE DONE AGAIN. MY ISSUE IS THAT THIS RV HAS HAD A SECOND BRAKE SYSTEM FAILURE WIT LESS THAN 3,000 MILES SINCE THE RECALL WORK WAS PERFORMED AND UPON RESEARCHING THIS ISSUE WITH OTHER OWNERS AND RV REPAIR SHOPS I LEARNED THAT THIS IS AN ONGOING REPETITIVE FAILURE WITH THESE BRAKING SYSTEMS AND AS SUCH I FEEL WORKHORSE/NAVISTAR SHOULD BE HELD ACCOUNTABLE TO FIND A FIX FOR THE DEFECT AND COVER THE COST TO REPAIR THE BRAKES REGARDLESS OF THE RECALL DONE IN 2005 AS THEY HAVE NOT CORRECTED THE PROBLEM BUT INSTEAD SOLD THE WORKHORSE CHASSIS BUSINESS TO AMP HOLDING INC. *TR

NHTSA ID

10695176

Incident

Oct 6, 2014

Mileage

6,300 mi

TL*THE CONTACT OWNS A 2005 FLEETWOOD PACE ARROW MOTOR HOME. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT BRAKES SUDDENLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER SIDE AND PASSENGER SIDE BRAKE CALIPERS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

NHTSA ID

10691726

Incident

Feb 14, 2015

Mileage

52,000 mi

TL* THE CONTACT OWNS A 2005 FLEETWOOD PACE ARROW. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND AND THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE CONTACT WAS ALMOST INVOLVED IN A CRASH. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 09V198000 (SERVICE BRAKES, AIR) BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ID

10627263

Incident

Jul 1, 2014

Mileage

50,000 mi

TL*THE CONTACT OWNS A 2005 FLEETWOOD PACEARROW 35G. THE CONTACT STATED THAT AFTER FILLING HIS TANK AND DRIVING OFF FROM THE GAS STATION, HE WOULD SMELL AN ODOR OF FUEL. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT FUEL WAS LEAKING FROM THE CROSS-MEMBER WHICH WAS FRACTURED. THE CONTACT ALSO NOTICED THAT THE FILLER SPOUT WAS ALSO FRACTURED AND COMPRESSES AGAINST THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,600. THE CURRENT MILEAGE WAS APPROXIMATELY 7,800. THE VIN WAS UNAVAILABLE.

NHTSA ID

10482317

Incident

Oct 1, 2011

Mileage

7,600 mi

SE-GI PRODUCTS INC, DOUBLE PAINED WINDOWS "FOGGING". 05 37C FLEETWOOD PACE ARROW. PURCHASED NEW IN 2005 AND WINDOWS STARTED "FOGGING" WITHIN TWO YEARS. CONTACTED FLEETWOOD ENTERPRISES AND MANUFACTURE OF WINDOWS, WE-GI PRODUCTS INC IN NORCO CA. AND WAS DENIED ANY CONSIDERATION DUE TO TWELVE MONTH WARRANTY TIME FRAMES. THERE IS RESTRICTED VISION OF BOTH DRIVERS SIDE AND PASSENGER SIDE REAR VIEW MIRRORS FROM DRIVERS SEAT DUE TO FOGGING. ALL OTHER SIDE VIEWING WINDOWS ARE "FOGGING" AND MAKING VISIBILITY A SAFETY CONCERN ALSO. HAVE MOVED DRIVERS SIDE REAR VIEW MIRROR TEN INCHES TOWARDS THE BACK OF THE VEHICLE TO ENABLE VISIBILITY WITHOUT HAVING TO VIEW THROUGH DEFECTED WINDOW AND REMOVED INNER PANE ON PASSENGER SIDE FOR SAME REASON. *TR

NHTSA ID

10419347

Incident

Jan 1, 2007

Mileage

4,000 mi

TL*THE CONTACT OWNS A 2005 FLEETWOOD PACE ARROW MOTOR HOME. WHILE DRIVING 65 MPH WHEN HE DEPRESSED THE BRAKE PEDAL IN ORDER TO SLOW THE VEHICLE DOWN IT EXTENDED TO THE FLOOR. HE HAD TO USE THE JAKE BRAKE AND THE EMERGENCY BRAKE QUICKLY TO STOP. THE BRAKES HAD GOTTEN HOT AND SMELLS AS IF THEY WERE BURNING. AFTER THE BRAKE COOL DOWN HE DROVE TO THE MECHANIC SHOP WHO STATED THE LEFT REAR CALIPER FAIL CAUSING THE SENSOR TO OVER HEAT. HE WAS TOLD THE CALIPER WILL BE REPLACED DUE TO A RECALL BUT NOT THE SENSOR. HE HAS TO PAY FOR THE REPAIRS ON THE SENSOR. THE MANUFACTURER WAS CONTACTED WHO INFORMED HIM TO TAKE THE VEHICLE TO A DEALER FOR THE REPLACEMENT OF THE CALIPER THAT WAS ON RECALL BUT NOT THE SENSOR. THE FAILURE MILEAGE WAS 20,000.

NHTSA ID

10362381

Incident

Oct 10, 2010

Mileage

20,000 mi

CALIPER/BRAKE LOCK UP AND EXCESSIVE HEAT/BURNING/SMOKING (ABS SENSORS BURNED OUT DUE TO HEAT). MANUFACTURER (WORKHORSE) HAS APARENTLY KNOWN ABOUT IT FOR YEARS, DELAYING REMEDY PARTS, AND REFUSED TO COMPLETE "TEMPORARY" FIX ON ALL 4 WHEELS AFTER A BREAKDOWN ON AFFECTED VEHICLE. THIS CAUSES MULTIPLE BREAKDOWNS AND POTENTIALLY DANGEROUS SITUATIONS TO BOTH OCCUPANTS AND OTHERS AROUND. WE WERE "AUTHORIZED" FOR REPAIR ON ONLY 2 WHEELS. DUE TO BREAK DOWN TRIP HAD TO BE CANCELED. RV WAS LEFT FOR REPAIRS AT AN AUTHORIZED DEALER 300 MILES FROM OUR HOME. WE WENT BACK TO PICK IT UP 1 MONTH LATER AND AFTER 50 MILES, A THIRD BRAKE LOCKED UP CAUSING MOTORHOME TO START SWAYING SIDE TO SIDE AND PLACED EXCESSIVE PULL ON ENGINE TRYING TO GET TO SAFETY. BRAKES WILL LOCK UP AND STAY LOCKED UP OR DRAG WITH NO NOTICE. WE HAD TO RETUN RV TO REPAIR SHOP AGAIN FOR MORE "AUTHORIZATION" PRIOR TO ANY REPAIR, CAUSING ANOTHER TRIP CANCELATION. THIS IS OVER 300 MILES FROM OUR HOME CAUSING FURTHER UNDUE HARDSHIP. WE WERE TOLD IT WILL BE "DOUBTFULL" THEY WILL AUTHORIZE 4TH WHEEL REPAIR FORCING US AGAIN TO ABANDON DRIVING OR USING VEHICLE UNTIL PROPER PARTS ARE AVAILABLE. WE ARE CURRENTLY AWAITING A RESPONSE FROM WORKHORSE.

NHTSA ID

10342405

Incident

Jun 1, 2010

Mileage

12,556 mi

TL*THE CONTACT OWNS A 2005 FLEETWOOD PACE ARROW RV. WHILE DRIVING BETWEEN 60-65 MPH ON NORMAL ROAD CONDITIONS, THE AIR CONDITIONING SYSTEM WAS ACTIVATED AND THEN FAILED WITHOUT WARNING. WHENEVER THE GENERATOR WAS ACTIVATED FOR A PERIOD OF THIRTY MINUTES, AT TEMPERATURES BETWEEN 75- 80 DEGREES, IT WOULD AUTOMATICALLY SHUT OFF WITHOUT ASSITANCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION ON THREE SEPARATION OCCASIONS. THE TECHNICIAN STATED THAT THE GENERATOR WAS NOT PROPERLY INSTALLED, WHICH WAS A MANUFACTURER DESIGN FLAW. THERE WERE NO RESOLUTIONS. THE VEHICLE WAS TAKEN TO THE MANUFACTURER OF THE GENERATOR ON A SEPARATE OCCASION FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE EXHAUST PIPE BEING ALIGNED WITH THE GAS LINE INTO THE GENERATOR, WHICH COULD RESULT IN A FIRE. THE VEHICLE WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 600 AND CURRENT MILEAGE WAS 18,000.

NHTSA ID

10267659

Incident

Jul 8, 2005

Mileage

600 mi

REPLACING FULL WALLS SLIDE-OUT ROOM ATTACHMENT BRACKETS. *KB

TRAVEL LOCK REPAIRS FOR FULL WALL SLIDE - OUT. CONDITIONS FOR REPLACEMENT DAMAGED TRAVEL LOCK FEET, DAMAGED TRAVEL LOCKS, INOPERATIVE TRAVEL LOCKS, OR UNEVEN TRAVEL LOCK LANDING PADS. *KB