RoadVitals

2004 Fleetwood Pace Arrow

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Feb 26, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Jun 2, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
3 injuries, 0 deaths reported

Overview

Our database contains 18 NHTSA owner-reported complaints for the 2004 Fleetwood Pace Arrow, most frequently naming the brakes, visibility and other / unspecified categories. 6 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes838.1%
  • Visibility419.0%
  • Other / unspecified314.3%
  • Electrical29.5%
  • Body & structure29.5%
  • Fuel system14.8%
  • Tires & wheels14.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V198000

SERVICE BRAKES, AIR

Jun 2, 2009
509 units potentially affected
The defect: FLEETWOOD IS RECALLING 509 MY 2001-2008 CLASS A MOTOR HOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
The risk: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731. WORKHORSE WILL CONDUCT THE OWNER AND DEALER NOTIFICATION.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov
08V320000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 15, 2008
70,101 units potentially affected
The defect: FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov
07V120000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 19, 2007
167,096 units potentially affected
The defect: CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE06005ClosedPreliminary Evaluation

INADVERTENT SLIDE-OUT EXTENSION MOVEMENT

Opened Jan 20, 2006
Closed May 2, 2006

THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH AS FLEETWOOD, USE AN ELECTRIC MOTOR. (CONTINUED ON PAGE 2)

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 18
Brakes
Filed Feb 26, 2014

2004 WORKHORSE PACE ARROW RV. CONSUMER WRITES IN REGARDS TO BRAKE CONCERNS RECALL NOTICE. *SMD THE CONSUMER STATED IN 2010, WHILE HIS SON WAS DRIVING THE RV, HE EXPERIENCED A TOTAL LOSS OF BRAKE FAILURE. THE RV WAS TAKEN TO A REPAIR SHOP, BUT NO PROBLEM WAS FOUND. THE RECALL WAS PERFORMED IN AUGUST 2011. AFTER THE RECALL WAS PERFORMED, THE BRAKES AND CALIPERS HAD TO BE REPLACED AGAIN. THE REPAIR SHOP STATED THE BRAKES WERE SIGNIFICANTLY INADEQUATE. THE CONSUMER STATED THE RECALL, DID NOT ELIMINATE THE PROBLEM. *JB

NHTSA ID
10566139
Incident
Feb 3, 2014
ElectricalTires & wheels
Filed Aug 31, 2013

HAD A TIRE BLOW OUT WITH METAL TIRE MESH TEARING OUT MAJOR GROUND FAULT OUT AND SHORTING MOTOR HOME. STATED LED MILEAGE AND GEAR POSITION NOT IN CIRCUIT WITH GROUND SHORT. NOW LED HAS LINES IN LED AND HARD TO TELL WHAT GEAR MOTOR HOME IS IN. RESEARCH SO FAR INDICATES THAT WORKHORSE AND EVERYONE KNOWS THE LED IS DEFECTIVE BUT STILL NO SAFETY RECALL ON THE LED. IT COSTS $800 PLUS FOR LED REPLACEMENT AND ALL FORUMS HAVE INFORMATION ON HOW MAJOR THIS PROBLEM OF LED FAILURE IS. *JS

NHTSA ID
10538214
Incident
Jul 21, 2013
Mileage
39,000 mi
Visibility
Filed Oct 16, 2011

A FEW YEARS AGO I BEGAN NOTICING THAT THE PASSENGER SIDE DUAL PANE WINDOWS WERE LOOKING SORT OF SMOKY OR FOGGY LOOKING. EVEN THOUGH I'VE TRIED CLEANING THEM OVER AND OVER AGAIN THE SITUATION HAS CONTINUED TO WORSEN SO MUCH THAT I AM NOW HAVING A HARD TIME SEEING TO TURN AND SWITCH LANES SAFELY. YOUR ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR

NHTSA ID
10430360
Incident
Oct 1, 2009
Mileage
10,000 mi
Brakes
Filed Apr 17, 2011

MOTORHOME 2004 PACE ARROW 36R, SAFETY RECALL 51101-C. AT THE TIME THE CALIPERS WERE REPLACED, CRACKED ROTORS WERE FOUND AND HAD TO BE REPLACED BECAUSE IT WAS NOT SAFE TO DRIVE. *TR

NHTSA ID
10396595
Incident
Dec 28, 2010
Mileage
37,011 mi
Brakes
Filed Nov 17, 2010

TL*THE CONTACT OWNS A 2004 FLEETWOOD PACE ARROW. THE CONTACT STATED THAT THE BRAKE CALIPERS WERE REPLACED UNDER WARRANTY BUT ALL FOUR ROTORS HAD A QUARTER INCH SIZED CRACK. THE CONTACT HAD TO PAY OUT OF POCKET TO REPLACE THE ROTORS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

NHTSA ID
10366581
Incident
Oct 1, 2010
Mileage
42,000 mi
Brakes
Filed Apr 21, 2010

UNDER NORMAL DRIVING CONDITIONS THE BRAKES ON MY 2004 FLEETWOOD PACE ARROW MOTORHOME (WORKHORSE CHASSIS)WILL PERIODICALLY NOT RELEASE AFTER BEING USED TO SLOW OR STOP THE MOTORHOME. THIS CAUSES SEVERE OVERHEATING AT THE EFFECTED BRAKE AND NECESSITATES TO PULL OFF THE ROAD, LET THE BRAKE COOL, AND HOPE IT RELEASES. THE FIRST INCIDENT OCCURRED AROUND APRIL 2009 AND I THOUGHT MAYBE IT WAS DUE TO STOP AND GO TRAFFIC BUT I WAS SUSPICIOUS OF THE SMELL OF BURNING BRAKES. I RECEIVED THE FIRST SAFETY RECALL NOTICE FROM WORKHORSE IN APRIL OF 2009, BUT NO PARTS WERE AVAILABLE TO FIX THE PROBLEM. I HAD BEEN ADVISED BY A WORKHORSE SERVICE CENTER THAT IF I TAP ON THE OVERHEATED BRAKE WITH A HAMMER IT MAY RELEASE SOONER (NORMAL COOL-DOWN TIME WOULD BE ABOUT 1 TO 1 1/2 HOURS . THE FOURTH INCIDENT OCCURRED IN EARLY OCT 2009 AND WAS QUITE SEVERE. WHEN I TAPPED ON THE BRAKE WITH A HAMMER, BURNING EMBERS FELL FROM THE BRAKE. I LET IT COOL AWHILE AND THEN BEGAN TO POUR WATER ON IT. I COOLED IT WITH WATER FOR ABOUT 1 HOUR AND FINALLY IT RELEASED. TOTAL TIME OFF THE ROAD WAS AROUND 2 1/2 HOURS. THE NEXT DAY I CALLED MY LOCAL AUTHORIZED WORKHORSE SERVICE CENTER (KELLEY CHEVROLET) AND MADE AN APPT.. UPON EXAMINING THE PROBLEM, KELLEY DETERMINED THAT THE VISIBLE CRITERIA ON THE BRAKE DID NOT MATCH THE CRITERIA FOR THE RECALL. KELLEY CALLED THE WORKHORSE REP WHO SUGGESTED TO LUBRICATE THE SLIDERS, WHICH KELLEY DID. (MY $200 EXPENSE) I PUT THE MOTORHOME IN STORAGE IN MID OCT 2009. I RECEIVED AN INTERIM RECALL NOTICE FROM WORKHORSE DECEMBER 2009 STATING THE PARTS ARE STILL NOT AVAILABLE. I RE-ACTIVATED THE MOTORHOME EARLY APRIL 2010 TO PREPARE FOR MY APRIL 16 TRIP. THE NORMAL 2 1/2 HOUR TRIP TOOK ABOUT 4 1/4 HOURS AS I WAS OFF THE ROAD POURING WATER ON THE BRAKES. I CALLED WORKHORSE WHO SAID THEY CAN ONLY AUTHORIZE WORK PER THE RECALL. I TOOK THE RV BACK TO KELLY APRIL 19. I AM IN CONSTANT FEAR OF A FIRE OR LOOSING BRAKES ALTOGETHER CAUSING AN ACCIDENT. LEGAL ACTION WILL BE TAKEN IF NEED. *TR

NHTSA ID
10326914
Incident
Apr 18, 2009
Mileage
38,000 mi
Body & structureOther / unspecified
Filed Mar 2, 2010

DEFECTIVE WELDS FOUND WHERE HITCH RECEIVER ATTACHES TO CHASSIS. *TR

NHTSA ID
10315887
Incident
Feb 28, 2010
Brakes
Filed Dec 30, 2009

TL* THE CONTACT OWNS A 2004 FLEETWOOD PACE ARROW RV, WITH A WORKHORSE CHASSIS. AFTER EXITING THE VEHICLE THERE WAS A STRONG BURNING ODOR COMING FROM THE PASSENGER SIDE REAR WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE BRAKES LOCKING. THE REAR PASSENGER ROTORS WERE RESURFACED. THE VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 09V198000 (SERVICE BRAKES, AIR). THE FAILURE MILEAGE WAS 21,776. THE CURRENT MILEAGE WAS 43,988. UPDATED 2/17/10 *CN UPDATED 02/22/10

NHTSA ID
10297539
Incident
Feb 14, 2007
Mileage
21,776 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

0251

ENGINE AND ENGINE COOLING:ENGINE

AIR INTAKE BAFFLE PROCEDURE/INSTALLATION WHICH MAY BE SUSCEPTIBLE TO STALLING OR SPUTTERING DURING HEAVY RAINS OR WHEN WATER IS SPRAYED DIRECTLY AT THE FRONT END. THE CHECK ENGINE LIGHT MAY ILLUMINATE ALSO. VARIOUS MODELS INCLUDING FLEETWOOD 2005 BOUNDER, PACE ARROW, FLAIR AND STORM. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Pace Arrow by model year
YearComplaintsRecallsInvestigationsIssue Index
2023030—
2022030—
2021040—
2020020—
2019120—
2018350—
2017310—
2011000—
2010000—
2009010—
2008140—
2007150—
2006350—
2005114157.4
2004Viewing186155.0
2003127152.0
2002541—
2001330—
2000152038.3
1999151042.5
1998112142.8
1997114144.6
1996921—
1995100138.4
1994300—
1993121031.4
1992131032.0
1991910—
1990410—
1989621—
1988220—
1987020—
1986120—
1985230—
1984120—
1983030—
1982010—
1981110—
1980010—
1979010—
1976010—
1974020—
1973020—
1971010—
1970010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.