RoadVitals

2002 Fleetwood Pace Arrow

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jan 12, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jul 28, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2002 Fleetwood Pace Arrow, most frequently naming the brakes, other / unspecified and suspension categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes466.7%
  • Other / unspecified116.7%
  • Suspension116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V312000

EQUIPMENT

Jul 28, 2009
6,684 units potentially affected
The defect: FLEETWOOD RV IS RECALLING CERTAIN MODEL YEAR 2005 AND 2006 MOTORHOMES MANUFACTURED BETWEEN JULY 24, 2004 AND MARCH 11, 2005, EQUIPPED WITH NORCOLD MODEL 1200LR, 1200LRIM, AND 1201LRIM REFRIGERATORS WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.
The risk: IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
The remedy: FLEETWOOD RV WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2009. OWNERS MAY CONTACT FLEETWOOD RV AT 1-800-509-3418 OR NORCOLD'S RECALL CENTER AT 1-800-767-9101.
FLEETWOOD RV, INC.View on NHTSA.gov
09V198000

SERVICE BRAKES, AIR

Jun 2, 2009
509 units potentially affected
The defect: FLEETWOOD IS RECALLING 509 MY 2001-2008 CLASS A MOTOR HOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
The risk: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731. WORKHORSE WILL CONDUCT THE OWNER AND DEALER NOTIFICATION.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov
07V120000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 19, 2007
167,096 units potentially affected
The defect: CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE06005ClosedPreliminary Evaluation

INADVERTENT SLIDE-OUT EXTENSION MOVEMENT

Opened Jan 20, 2006
Closed May 2, 2006

THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH AS FLEETWOOD, USE AN ELECTRIC MOTOR. (CONTINUED ON PAGE 2)

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jan 12, 2009

NOVEMBER OF 2008, I WAS DRIVING THROUGH LAKE WORTH, FLORIDA WHEN MY FRONT BRAKES ON MY 2002 PACE ARROW MOTOR HOME STARTED TO HEAT UP AND SMOKE. UPON INSPECTION I FOUND THE BRAKES RED HOT AT THE STEER AXLE. WHILE DOING A INTERNET SEARCH FOR PARTS,I FOUND A RV BLOG SITE WITH OVER 80 PAGES OF COMPLAINTS ABOUT THE W22 WORKHORSE CHASSIS WHICH I HAVE. I ALSO LEARNED ABOUT A RECALL BY WORKHORSE. AFTER CALLING WORKHORSE THEY TOLD ME THE UPDATE HAD BEEN DONE BY THE PREVIOUS OWNER AT 12,000 MI. IT NOW HAS 17,000 MI. AND I SEE THE UPDATE DIDN'T WORK. I HAVE REPLACED THE WHEEL SEALS, OIL HUB CAPS, AND REBUILT THE CALIPERS ON BOTH STEER AXLES. JUDGING BY THE BLOGS THERE ARE A LOT OF ANGRY W22 WORKHORSE CHASSIS OWNERS NOT GETTING MUCH RESULTS FROM THE MANUFACTURER. THIS IS A SAFETY ISSUE THAT SHOULD BE RESOLVED BEFORE PEOPLE GET INJURED OR KILLED. THE REPAIRS DONE SEEM TO BE A TEMPORARY FIX AS BEST AS MANY OWNERS HAVE HAD MULTIPLE BRAKE FAILURES. THE COST TO ME WAS ABOUT $400.00. I DO HAVE THE SOME OF THE OLD PARTS. I FORGOT TO MENTION THAT THE ANTILOCK BRAKE SENSORS MELTED ALSO. I FEAR GOING BACK OUT ON THE ROAD THAT YOU NEVER KNOW WHEN THE NEXT FAILURE WILL BE OR WHAT THE RESULTS WILL BE. I WAS LUCKY TO BE IN SLOW TRAFFIC , BUT WHAT ABOUT NEXT TIME? THANK YOU. *TR

NHTSA ID
10254793
Incident
Nov 10, 2008
Mileage
17,010 mi
Brakes
Filed Feb 7, 2008

WHILE DRIVING ON DECEMBER 26,2007 WE FELT A DRAG ON THE UNIT AND WE WERE AWARE OF AN ODOR INDICATING SOMETHING WAS HOT. WE STOPPED AND CHECKED INTO A CAMPGROUND. AS WE BACKED INTO THE SITE AND PUT ON THE BRAKE IT WENT TO THE FLOOR, NO BRAKES. ENGINE AREA WE OBSERVED FLUID WAS SPLATTERED UNDER THE HOOD. BRAKE FLUID HAD BLOWN OUT OF THE TOP OF THE BRAKE FLUID CONTAINER. WE WERE ABLE TO GET INTO A GARAGE ON SATURDAY 29TH. AND ADVISED THE THE PROBLEM WAS WITH THE CALIPERS AND THAT WE NEEDED NEW BRAKE CALIPERS AND PROBABLY SHOULD REPLACE THE MASTER CYLINDER. IT WAS SATURDAY AND THE MASTER CYLINDER WAS NOT AVAILABLE SO ONLY THE CALIPERS WERE REPLACED. WE HAVE NO PICTURES BUT WE DO HAVE THE OLD CALIPERS. WE CONTACTED WORKHORSE BUT SENT A FORM LETTER TELLING US HOW TO USE THE BRAKES AND THAT THE COACH WAS OUT OF WARRANTY AND THEY WERE NOT RESPONSIBLE FOR ANY FURTHER REIMBURSEMENT. *TR

NHTSA ID
10217397
Incident
Dec 26, 2007
Mileage
13,538 mi
Brakes
Filed Feb 26, 2007

CUSTOMER CLAIM ABOUT RECALL CAMPAIGN WORK WHICH WAS NOT PROPERLY COMPLETED AND PUT HIM IN PRECARIOUS SAFETY SITUATIONS AND COST HIM MONEY. CUSTOMER WANTS CONCERNS REVIEWED**CC THE CONSUMER STATED THE DEFECT INVOLVED THE BRAKE CALIPER HANGING IN A PARTIAL APPLY POSITION, WHICH BECAME EXTREMELY HOT AND CAUSED SEVERE DAMAGE TO BRAKE PARTS. THE CONSUMER STATED THE ABS LIGHT WOULD ILLUMINATE. THE CONSUMER HAD BEEN TO SEVERAL DEALERS AND UPON INSPECTION IT WAS DISCOVERED THE ROTORS WERE CRACKED, ON ANOTHER OCCASION THE DRIVER SIDE SENSOR WAS LOOSE ALL OF WHICH WAS RELATED TO THE RECALL. *JB

NHTSA ID
10183758
Incident
Oct 7, 2004
Other / unspecified
Filed Aug 25, 2004

VEHICLE WAS BUILT WITH GAS GENERATOR. WHILE THE GENERATOR WAS ON THE METAL EXHAUST PIPE MAKE CONTACT WITH A PLASTIC STORAGE, CAUSING THE PLASTIC TO MELT. THIS COULD DEVELOP INTO A FIRE. *AK

NHTSA ID
10089747
Incident
Aug 25, 2004
BrakesSuspension
Filed Jun 5, 2002

THE UNIT IS "TOPPING OUT" AGAINST THE SHOCKS WHEN THE VEHICLE GOES OVER A SERIES OF BUMPS. IT SEEMS AS IF THE UNIT IS TOO LIGHT IN THE FRONT END. THERE IS A 14 FOOT OVERHANG FROM THE BUMPER TO THE CENTER-REAR AXEL. WHEEL BASE IS 228 INCHES AND THE TOTAL LENGTH OF THE COACH IS 37'11". THE BRAKING SYSTEM SHAKES LIKE CRAZY AND DOESN'T SLOW THE UNIT DOWN. THIS FAILURE IS RANDOM AND THERE ARE NO CONSISTENT CONDITIONS UNDER WHICH THIS FAILURE OCCURS. THE DEALER HAS INVESTIGATED THIS PROBLEM AND CANNOT FIND ANYTHING WRONG WITH THE BRAKES.

NHTSA ID
762701
Incident
Nov 30, 2001

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

0251

ENGINE AND ENGINE COOLING:ENGINE

AIR INTAKE BAFFLE PROCEDURE/INSTALLATION WHICH MAY BE SUSCEPTIBLE TO STALLING OR SPUTTERING DURING HEAVY RAINS OR WHEN WATER IS SPRAYED DIRECTLY AT THE FRONT END. THE CHECK ENGINE LIGHT MAY ILLUMINATE ALSO. VARIOUS MODELS INCLUDING FLEETWOOD 2005 BOUNDER, PACE ARROW, FLAIR AND STORM. *TT

SBM0068

ENGINE AND ENGINE COOLING

SUBJECT REGARDING COMPASS AND OUTSIDE TEMPERATURE SYSTEM CALIBRATION. *YD

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Pace Arrow by model year
YearComplaintsRecallsInvestigationsIssue Index
2023030—
2022030—
2021040—
2020020—
2019120—
2018350—
2017310—
2011000—
2010000—
2009010—
2008140—
2007150—
2006350—
2005114157.4
2004186155.0
2003127152.0
2002Viewing541—
2001330—
2000152038.3
1999151042.5
1998112142.8
1997114144.6
1996921—
1995100138.4
1994300—
1993121031.4
1992131032.0
1991910—
1990410—
1989621—
1988220—
1987020—
1986120—
1985230—
1984120—
1983030—
1982010—
1981110—
1980010—
1979010—
1976010—
1974020—
1973020—
1971010—
1970010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.