2015 Ford E-150

TL* THE CONTACT OWNS A 2015 FORD E-150. WHILE DRIVING 65 MPH, THE TRANSMISSION SUDDENLY SHIFTED INTO LOWER GEARS, CAUSING LOSS OF SPEED. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

NHTSA ID

11097608

Incident

May 19, 2018

Mileage

73,000 mi

ON OR ABOUT OCT.26 MY HUSBAND WAS DRIVING TO OUR PHARMACY TO PICK UP MEDS. HE WAS DRIVING ALONE. THANKFULLY OUR GRANDCHILDREN WERE NOT WITH HIM. HE TOLD ME THE BACK WINDOW JUST EXPLODED HE TOLD ME AT FIRST HE THOUGHT IT WAS A GUN SHOT. HE PULLED OVER AND THERE WAS GLASS EVERYWHERE. FORD HAS KNOWN ABOUT THIS PROBLEM FOR QUITE SOMETIME.

NHTSA ID

11044110

Incident

Oct 26, 2017

Mileage

18,000 mi

HAD TO REPLACE BRAKE PADS TWICE IN 20,000 MILES. REPLACED ROTORS DUE TO WARPING. DEALER WAS NO HELP RESOLVING ISSUE. MY NEW BRAKE PADS ON THE PASSENGER SIDE HAS WORN TO THE METAL IN 4 MONTHS.

NHTSA ID

11035345

Incident

Oct 18, 2017

Mileage

20,000 mi

UNEXPECTED AND RANDOM LOSS OF POWER --- HAVE TO RESTART TO GAIN POWER OCCURRED 7 TIMES ON 6/27/17 ON A 45 MILE ROUND TRIP ERRORS ON SCREEN HAPPENED TWO TIME ON 6/28 ON 4 MILE ROUND TRIP HAPPENED ONCE IN EARLY MAY WHICH I TOLD THE FORD SERVICE PERSON SEVERE SAFETY ISSUE STOPPING MID TRAFFIC REAR END COLLISION I HAD TO STOP IN THE MIDDLE OF THE LANE AND TURN IT OFF PUT IN PARK THEN START AGAIN TO GET GOING AGAIN "SERVICE ADVANCETRAC" "HILL ASSIST MODE NOT AVAILABLE" "SEE MANUAL" WRENCY SYMBOL

NHTSA ID

11002065

Incident

Jun 27, 2017

Mileage

20,000 mi

YESTERDAY THIS FORD RUN AWAY WITH ME WITH OUT PRESSING GAS PEDAL AN GOT UP TO 100 MPH,HAD TO SLAM ON BRAKES 4 TIMES TO GET IT BAK UNDER CONTROL THIS HAPPENED 5 TIMES YESTERDAY!

NHTSA ID

10852147

Incident

Mar 28, 2016

Mileage

10,000 mi

DRIVERS DOOR WILL NOT OPEN OR IF OPENS WILL NOT LATCH IF AIR TEMPERATURE IS BELOW 20*F.

NHTSA ID

10818531

Incident

Dec 6, 2015

Mileage

2,400 mi

TL* THE CONTACT OWNS A 2015 FORD E-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED ON ITS OWN. THE FAILURE RECURRED DURING THE 1,100 MILE ROAD TRIP. THE VEHICLE HAD JUST BEEN REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V614000 (FORWARD COLLISION AVOIDANCE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE NEEDED TO BE REPROGRAMMED. THE FAILURE MILEAGE WAS 4,000.

NHTSA ID

10788340

Incident

Oct 22, 2015

Mileage

4,000 mi

AS REPORTED TO DEALER : CUSTOMER STATES WHEN ACCELERATING IN LOW GEAR AND LETTING OFF THE ACCELERATOR IT WILL CONTINUE TO MAINTAIN THE RPM UNTIL YOU HIT HARD ON THE BRAKES. MY ADDED COMMENTS IS THAT 1800 RPM WHEN NORMAL HIGHWAY SPEED IS OVER 60 MPH. IN STOP AND GO TRAFFIC THE DRIVER MUST MAINTAIN BRAKE WITH LEFT FOOT AND GAS WITH RIGHT FOOT OR YOU WILL REAR END THE CAR IN FRONT OF YOU. PS DEALER PERFORMED TEST AND STATED AT THIS TIME COMPARED TO LIKE UNITS AND THEY DO THE SAME THING. I TEST DROVE A NEW TRUCK WITH SAME ENGINE AND TRANS. AS MINE AND IT DID NOT DO THE SAME THING. *TR

NHTSA ID

10712172

Incident

Aug 26, 2013

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.