Owner-reported complaints naming the brake system, filed with NHTSA
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Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2011 Ford Edge submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 307 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 307, in the owner's own words
Brake Booster All of a sudden my brake went to the floor and made a hissing sound, spongy response. Took it to Cowin Ford and they diagnosed and replaced the brake booster. It was really dangerous as response to brake was really slow. I almost hit a car in front of me. No warnings or symptoms prior.
Brake Booster Was exiting the freeway so already slowed but it was a curvy off-ramp, thankfully no one was close and the car was already slowed, but on hazards and coasted home at 5 mph. Huge safety concern Tow truck towed to HTS Automotive to determine the brake booster went out, which we already knew as the same thing happened in 2023! No warnings, no symptoms prior
Break Booster Break fell to the floor, slow to stop, spongy. I was able to put on my hazards and roll to safety stop. Huge risk if I was going faster or turning a curve. Dangerous to me and others to not being able to stop The problem hasn’t been taken to the shop yet as it was closed and I had the same problem in 2025 and 2023 which were confirmed and fixed with ford parts. I am suspecting it is the same issue. Even if replaced the car is likely not safe wi the this part failing 3 times in less than 4 years. No warnings or symptoms, just falls to the floor and spongy break reaction
The contact owns a 2011 Ford Edge. The contact stated that while reversing out of the garage and depressing the brake pedal, the vehicle failed to immediately stop. The brake pedal was spongy. The contact stated that later, while driving at an undisclosed speed and depressing the brake pedal to stop the vehicle, the braking distance was extended. The vehicle was slowly driven to the local mechanic, who diagnosed that the brake booster had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was contacted. The manufacturer was not contacted or notified of the failure. The failure mileage was 110,000.
The brake pedal sunk all the way to the floor before braking. This has happened multiple times and now there is a leak in the ABS which we are in need of a ABS pump. Was told by mechanic that this is an ongoing problem with the Ford Edges. And, the real problem is the mechanic cannot find a replacement pump for it. Multiple locations were contacted but nothing is available. My Edge is a 2011 and currently has 84,500 miles. It’s a dangerous situation when the pedal sinks to the floor before stopping. There are no ABS warnings that pop up on the dash. Need to know what Ford is doing about this.
The brake pedal does not feel right and the car continues to roll. My mechanic found that the brake pedal vacuum boosters commonly fail on this model. He repaired it and less than a year later it has failed again. I heard the air leak when pressing the pedal and the car does not stop, it continues to roll. I've had to park it because this is a safety issue. I do not want to risk my life or cause property damage. The car has less than 130,000 miles on it and no warning lights or messages come on the dash for this. This repair was over $600 but the manufacturer should fix this and make sure it's right and safe.
The contact owns a 2011 Ford Edge. The contact stated that while driving 10 MPH and coming to a stop, the brake pedal was depressed, but the vehicle failed to respond as intended. There was no warning light illuminated. The dealer was notified of the failure and provided an estimate for the repair. The vehicle was taken to an independent mechanic, where it was diagnosed with brake master cylinder failure. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired a second time. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
The contact owns a 2011 Ford Edge. The contact stated that the brake pedal was firm while depressing with an abnormal hissing sound coming from the vehicle. Due to the failure, the braking distance was extended. There was no warning light illuminated. The dealer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was then taken to an independent mechanic where it was diagnosed with power brake booster unit failure. The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 197,000.
This issue happened back June 2025 when I make a wide turn, the car automatically go into limp mode and all the lights on the dashboard that is related to the brake system comes on, so for example, the advanced traction control sensor, the brake mode, the traction mode and the ABS mode and this is very dangerous because I realize when I am driving locally, and if I’m in the middle of a major intersection, I can be struck because I would have to immediately turn my car off turn it back on and then it will start moving again. Sometimes it takes a while for it to start moving again.
Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if it's on one should be on all recall safety is without brakes and my camera is black again recalls on other ford edge but again not mine please help
When applying breaks in the snow, the antilock breaks fail. I loose control of breaking and car acts like the breaks are gone. This has happened many times in the snow. Car has been tied several times for no breaks. When it gets to the shop breaks are working. Shop released any air in antilock breaks but this continues to happen when breaks are locked up.
This is in reference to Field Service Action 13N02 with codes P2195 and P2197. There was an extended warranty, but I never knew that as I bought the vehicle pre-owned. I am a college student and the vehicle poses a danger as I am not able to stop every time. I called the local Ford dealership, and without even looking at the vehicle. He said, yes we know about the issue, but it's to late for you to have it repaired for free. I am filing a complaint with with the Wyoming Attorney General as well, and looking into a civil action. I want to make sure I document everything in case there is a serious injury or death.
The contact owns a 2011 Ford Edge. The contact stated while driving 35 MPH, during traffic, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond as needed. The vehicle came to a stop afterward. There was no warning light illuminated. The contact drove the vehicle to the residence without additional failure. The contact called the local dealer. The vehicle was not diagnosed or repaired. The contact was provided Customer Satisfaction Number: 13N02. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
The contact owns a 2011 Ford Edge. The contact stated that while depressing the brake pedal, the pedal went to the floorboard with the brakes making a loud sound. The vehicle was taken to a certified mechanic who flushed the brake lines. The failure reoccurred after depressing the brake pedal suddenly. The contact's husband had replaced two brake master cylinders; however, the failure persisted. The vehicle was returned to the mechanic, and after flushing the brake lines several times, the mechanic determined that the hydraulic pump had failed and needed to be replaced; however, the vehicle was not repaired. The dealer was contacted and confirmed that there was no recall related to the VIN. The manufacturer was informed of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 187,000.
As I applied the brakes to stop the vehicle, the vehicle didn't automatically stop. It felt as if I didn't press the brakes. The vehicle continued. I will take the vehicle to the mechanic. The vehicle hasn't been inspected yet. There were no warning indicators.
Power steering leak(took it 3times to get it serviced), breaks(leak), transmission fluid leak(have to refill transmission fluid every week), electrical (dash board lights go off and on sometimes and do other funny stuff), back up My camera doesn’t work(car has blind spots so I need the camera to work), roof windows (work when they want), trunk door (closes by itself hitting me at closing). Check lights, tire light is on constantly and on since I bought the car, also oil light but now only sometimes since I keep putting oil and transmission fluid. And has something missing on the front windshield and sensor device of some sort And sometimes when I break I feel the vehicle wanting to go faster instead of stopping. Jerks. I took my vehicle to ford and they pretty much ignored me making me there was no solution. No reports or anything. I called several times to take my car to get serviced telling them I felt unsafe but they pretended they couldn’t here me they didn’t want to deal with me cause my vehicle was too old 2011 ford edge limited. I don’t think it’s old I need a little guidance here before I take it to the next step. Please help me fix my vehicle my insurance at the time told me it has two recalls and ford shined me off three or four times telling me no instead of helping
ABS module valves stick open resulting in low soft brake pedal. Master cylinder has been replaced and vacuum bled with problem still occurring. I feel this is a safety item and ford should stand behind this issue till the end of service life of the vehicle. the repair part is hard to find and expensive.
I have a 2011 ford edge sel the brakes are hard as a rock causing more force to be used to stop the vehicle even being driven under 5mph. This is a major saftey issue that should've been in ford's previous recall. The vehicle was manufactured at the Oakville plant in Canada which was ford's recalled vehicles. I contacted ford and they informed me it was vin specific which my vehicle wasn't covered by the recall but yet it's having the same issues as the others that were recalled from the same assembly facility. I was told to take it to a dealership and keep the receipts of it being fixed just incase there is a recall on the vehicle later on. I'm not the only person having issues with these issues with less then 200,000 miles on their vehicles. Ford knew there was a problem with the vehicles which they should have recalled all the ones from that assembly plant and fixed them.
My brakes are hard as a rock cause me to use more force on the brakes to stop and there is hissing coming from brake booster when I apply the brakes on my vehicle causing prolonged stopping distance called ford and they said there was no recalls on that vin which their "recalls is vin specific" yet all the vehicles use the same brake booster that is installed on this vehicle. It was hard to stop even going at low speeds under 10mph
The contact owns a 2011 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle jerked while coming to a stop and made an abnormal sound. The ABS failure and traction control warning lights were illuminated. The failure also occurred while reversing. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the ABS module had failed and needed to be replaced. The dealer was awaiting the part to complete the repair. The manufacturer had been made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 147,000.
Brakes they do not stop it is available for inspection , I was on the highway when the brake pedal went to the floor and I had to roll to stop and yes Jtr repair has confirmed the master cylinder and ABS SUSTEM IS FAULTY no warning it just happened and it happened about a week ago the car is currently parked
My brakes are not working at all brake goes to the floor
Brakes going to floor and very little stopping power. HCU failure caused by DOT3 brake fluid causing dump valve in block to stay stuck open. 2nd replacement valve from Ford and again it happened almost causing an accident. This issue is becoming to common across these HCU ford uses. This should be recalled and consumers should be advised. Ford advised that we maybe try DOT4 brake fluid and purchase another HCU. This is our 3rd one in 6 years.
The contact owns a 2011 Ford Edge. The contact stated while driving 60 - 70 MPH, the brake pedal was firm while depressed and went to the floorboard. The vehicle made an abnormal sound and failed to stop immediately. The contact shifted the transmission to neutral(N) and the vehicle slowed down. No warning light was illuminated. Additionally, the vehicle stalled while driving. The contact pulled over and restarted the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, who diagnosed a tear in the brake booster and related the failure to Customer Satisfaction Program: 13N02 (Extended Warranty Coverage on Brake Booster). The vehicle was then taken to the dealer, and the contact was informed that the VIN was not included in the Customer Satisfaction Program. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that because the VIN was not originally included in the Customer Satisfaction Program: 13N02 - Supplement #1, the VIN would also be excluded from the updated program extension coverage under Supplement #2. The failure mileage was approximately 172,000.
Hard brake with a whistle sound while pushing
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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