2011 Ford Edge Electrical Problems

Back up camera problem. I have reported this before. I have difficulty remembering the date, but since I've reported it before, hopefully you'll find the info. Please help!

NHTSA ID

11711303

Incident

Jul 1, 2024

Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if it's on one should be on all recall safety is without brakes and my camera is black again recalls on other ford edge but again not mine please help

NHTSA ID

11700272

Incident

Nov 18, 2025

Originally when I purchased my, 2011 Ford Edge SEL 3.5L v6. I was informed upon purchasing the vehicle that the rear view camera was malfunctioning. I told the car dealer that was no big issue that I would take care of the problem. This was in around Sept 21, 2021. I did buy a new camera and replaced the malfunctioning camera. Which it worked just fine until the issued recall for the 2021 ford edge when my vehicle started showing the rear view camera unavailable. Which was weird since it worked completely fine the day before. I did a full software update to the system. The first time it said update successful. I then ended up resetting and full system factory reset and went to perform the software update to Sync3. My rear view camera has been unaffectively fixed after the problem. First arose. I did repair a faulted wire in the harness which didn't work either. I suspect that it still may be a software issue or that the business I work for is somehow blocking the signal. I work for Maple Bear Inc doing business as Instacart LLC. It does seem since the last revamping of the instacart driver platform was right around the time of the rear view camera malfunctioning. It may be a manufacturing issue as well. Either way it needs to be immediately resolved as this is a federal issue of non-compliance of vehicle safety regulations.

NHTSA ID

11691759

Incident

Dec 31, 1969

Rear backup camera has inverted picture and sometimes blank picture. I see recalls for newer Edge models with same problem but not the 2011. Second issue: sometimes the door ajar light is displayed on dash when doors are closed. Usually indicates driver door. Close several times and then it will finally work again. Has caused battery to run down in past if not caught before leaving vehicle. This is random as to when it happens, but I see online that it’s a common problem.

NHTSA ID

11686077

Incident

Sep 9, 2025

First it's been a great car.but out of no where my body control module started to get hot .now it has problems starting and keeping power

NHTSA ID

11677693

Incident

Jul 24, 2025

Passenger door Door ajar light laminates and will not shut off. Now battery keeps dying.

NHTSA ID

11676875

Incident

Sep 20, 2023

The contact owns a 2011 Ford Edge. The contact stated that while driving at various speeds, the door locks failed to operate as intended. The sunroof froze while closing or opening. The contact stated that the lights were flashing independently, and the alarm was independently activated. In addition, there was a burning odor entering the vehicle through the A/C vents. The message "Door Ajar" was displayed; however, the vehicle was not diagnosed or repaired due to the costs. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ID

11675952

Incident

Jul 24, 2023

I recently bought this vehicle July 3, 2025 I have got it diagnosed and I have got everything replaced that was needed I have got a replacement battery, started, and alternator checked by different people everyone is saying they are good. But I keep getting "BATTERY SAVER-SYSTEM OFF please turn ignition off or start the engine" and it has shut down completely while I was in traffic and hesitant while driving and when I turn on the truck it says "SYNC performing scheduled system maintenance " and it has a loading bar underneath it. At this point I do not know what else to DO PLEASE HELP !!!!

NHTSA ID

11674728

Incident

Jul 4, 2025

2011 Ford Edge backup camera system stopped working correctly in March 2025. The camera image is upside down.

NHTSA ID

11673367

Incident

Mar 20, 2025

Overheating && electrical !!!! It’s been over heating since I got the dealership fixed it free of charge I’m still having the same problem I looked it up there are 3 recalls that’s I’m having the EXACT SAME PROBLEMS WITH

NHTSA ID

11663486

Incident

May 28, 2025

There were three recalls listed on your site that are no longer active which perfectly describe what is going on with my car at the moment we have had major electrical problems with it we have had problems with the tailgate not latching and opening while driving down the road also overheating when stopped at a light all of a sudden the air conditioner starts blowing hot air and it shoots up and overheats while you're idling out of traffic light the electrical system is totally messed up I can't even begin to list everything that has gone wrong with that the lights being turned on when we're not in the car to the no key in car actually going down the road it shut down no key and we were able to get it back on again but for a minute I thought that the car was going to stop moving it seems that this model car has had these issues in the past that recalls have been put out for but nothing is active for it right now and we're experiencing what was going on in those recalls I would appreciate it if you could look into this for me my daughter drives his car to school and she has been stranded several times I don't feel that it's safe for her to drive in this condition please let me know if there's anything you can do to reinstate any of these recalls to Goodwill type extension of these recalls I don't know what to do at this point because all of this is very expensive to fix I am [XXX] she is a student I just want her to be able to drive a car that she's not going to get hurt in or be stranded someplace thank you for taking the time to look at this and I will hope to hear from you again my email is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11656009

Incident

Mar 28, 2025

The contact owns a 2011 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was an abnormally loud cranking sound upon starting the vehicle. While driving at highway speeds, there was a steady abnormal sound detected. The engine, traction control, low tire pressure, fuel, and oil warning lights were illuminated. Additionally, tires were inflated by an independent mechanic. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to three independent mechanics who determined that the steering angle sensor and steering wheel module needed reprogramming, an alignment was needed. Additionally, the APIM (Accessory Protocol Interface Module), BCM (Body Control Module), and the drivers and front seat module needed to be replaced. The restraint control module, steering wheel module, and brake system had failed, and the powertrain control module (PCM) needed to be replaced. The contact was unsure if the manufacturer was contacted. The failure mileage was approximately 150,000.

NHTSA ID

11653854

Incident

Apr 1, 2021

Mileage

150,000 mi

Power steering leak(took it 3times to get it serviced), breaks(leak), transmission fluid leak(have to refill transmission fluid every week), electrical (dash board lights go off and on sometimes and do other funny stuff), back up My camera doesn’t work(car has blind spots so I need the camera to work), roof windows (work when they want), trunk door (closes by itself hitting me at closing). Check lights, tire light is on constantly and on since I bought the car, also oil light but now only sometimes since I keep putting oil and transmission fluid. And has something missing on the front windshield and sensor device of some sort And sometimes when I break I feel the vehicle wanting to go faster instead of stopping. Jerks. I took my vehicle to ford and they pretty much ignored me making me there was no solution. No reports or anything. I called several times to take my car to get serviced telling them I felt unsafe but they pretended they couldn’t here me they didn’t want to deal with me cause my vehicle was too old 2011 ford edge limited. I don’t think it’s old I need a little guidance here before I take it to the next step. Please help me fix my vehicle my insurance at the time told me it has two recalls and ford shined me off three or four times telling me no instead of helping

NHTSA ID

11651511

Incident

Jan 1, 2024

The contact owns a 2011 Ford Edge. The contact stated that the infotainment screen touchpad was engaging functions independently. Additionally, the contact stated the rearview camera and the GPS were intermittently inoperable. The contact replaced the Image Processing Module (IPM); however, the failure persisted. The contact stated while driving at various speeds, the AWD and cruise control modes disengaged unintendedly. The contact stated that messages indicating that the traction control, cruise control, and AWD were disengaged were displayed. The dealer and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.

NHTSA ID

11643657

Incident

Aug 16, 2021

Mileage

140,000 mi

I'm not sure if it's electrical or the transmission. My car is not going on parking gear. The car don't start abs the shifter is not moving. My car shifter was on parking gear, but on the dash it's not showing it's on parking. My safety concern is that the car rolls (moves) even though the car is off , no keys in the ignition. It's on parking but on the dash it's not displaying thr it's on parking gear. I need to apply the emergency breaks to keep the car from rolling ( moving) if the emergency breaks goes off the vehicle is going to roll causing to crash. I removed the cover to see if there was something causing the shifter from not moving. Then I took it to the nearest auto repair. I explained the issue and concern. They state the the shifter cable needs to be replaced. I took my vehicle to a mechanic for a second opinion he said it not the shifter cable. I never had this problem until recently. There was no warning it just didn't want to start. Now it is not go on parking gear. And it only starts un nneutraland to turned it off . I have to put it on reverse gear in order to retrieve my keys. And the emergency break must be on if not the car will roll.

NHTSA ID

11605023

Incident

Jul 16, 2024

I have had several problems with my back up camera. My camera now is showing the picture upside down. As a [XXX], I am using this for safety and it is very distressing since this is one reason I purchased my Ford Vehicle. I see there has been a recall issued for some 2011 Ford Edge vehicles and wondering how I could get my VIN number added. I feel this is a serious issue for safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11591477

Incident

May 1, 2021

Door latch sensor doesn’t recognize that the drivers door is shut most of the time. This causes the dome light to remain on and makes it almost impossible to see to back up at night especially with the malfunction of the backup camera. Nothing has happened but as this is apparently a common problem with these cars I am super concerned that it could cause an accident or for someone or something to be ran over backing out of a driveway or parking lot.

NHTSA ID

11591038

Incident

May 3, 2022

The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was parked, the contact noticed that the electrical system was inoperable. The contact stated that the control panel did not display any connected features. Additionally, the control switches for the doors and the windows were inoperable, and the doors failed to lock or unlock as needed. The contact stated that the windows also failed to roll up or roll down. The vehicle was taken back to the dealer several times where the vehicle was purchased; however, the vehicle was not serviced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 94,276.

NHTSA ID

11559694

Incident

Dec 13, 2021

Mileage

94,276 mi

Door ajar not working. Was replaced twice under warranty. This should have been a recall

NHTSA ID

11530859

Incident

Jul 1, 2023

The contact owns a 2011 Ford Edge. The contact stated that the low battery warning light was illuminated. The contact purchased a new battery, and her brother replaced the battery. The contact stated that the system check, the rear suspension, and the door ajar warning lights were illuminated. The contact closed the door, and the electric maintenance was reset independently. The contact stated the instrument panel would intermittently turn off and on. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V128000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.

NHTSA ID

11522028

Incident

Apr 1, 2022

Mileage

82,000 mi

Door ajar is constantly on. Front passenger door. This is causing my dome lights to stay on, my key beeps twice when securing vehicle.

NHTSA ID

11516192

Incident

Apr 9, 2023

My car will turn on the lights in the middle of the night, without anybody in it. Battery is continuously dead, even after replacing with a new battery. The alternator and starter have been checked and are good. The passenger door ajar is always on. When I lock the car with my key fob it honks twice and the lights inside the car remain on. The car will die while driving it, when I am at a stop light. The engine light will come on and the only warning that appears is passenger door ajar. Other Ford vehicles have a recall for these horrible issues and my vehicle should be as well. This is a major issue caused by Ford. Period. There is no specific date for this issue, it happens every single day since I have owned this 2011 Ford Edge SE FWD

NHTSA ID

11515908

Incident

Apr 7, 2023

Have had 2 boosters put in. Still have pedal fade or pedal stiffness. Also had HCU put in as well as Anti lock brake unit put in. Still have same brake problems. Also during this whole fiasco the new pads and rotors got destroyed with in 3000 miles of installation due to brakes locking up while driving and not releasing the pads. We have over 5000.00 dollars invested into brakes and still have a brake problem . I have call the 1-800 customer service number over 5 times asking to speak to a supervisor and have been told the will call back with in 24 hours and the have never called back. This is a huge safety issue as well as an out of pocket issue. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11513054

Incident

Jun 15, 2022

The interior dome light stays on and door-ajar light for the driver/passenger doors. I have opened and shut the doors gently several times and the light will stay on for at least 50 mins. Sometimes, the light pops on when the car has been sitting in park.

NHTSA ID

11495032

Incident

Nov 6, 2018

The door Ajar is not indicating door is shut therfore I am unable to lock door also dome lights remain on draining battery. I have tried cleaning out area it helps sometimes then goes back to not working. This is a safety issue for me and my kids as I cannot lock my vehicle and my vehicle will not lock making it unsafe while driving.

NHTSA ID

11487160

Incident

Sep 1, 2022