2011 Ford Edge Visibility Problems

My rearview camera images are upside down, and sometimes do not display when reversing, just as the recall they are having on the newer models right now.

NHTSA ID

11671353

Incident

Jun 4, 2024

While driving the car on the highway, the upper panoramic roof glass violently exploded and sent shattered glass to the following cars. The sudden explosion diverted my attention to the red which would have caused a serious accident.

NHTSA ID

11484368

Incident

Sep 13, 2022

The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was parked, the rear windshield exploded. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was 113,000.

NHTSA ID

11464270

Incident

May 9, 2022

Mileage

113,000 mi

Wipers won't shut off, they randomly turn on even while driving on sunny days. Anti-lock brake system acts up, but sensor doesn't detect that there's an issue with it. Causes problems stopping when acting up. No warning lights come on to show that there's anything wrong, just can't really stop.

NHTSA ID

11439489

Incident

Nov 5, 2021

The “Vista” sunroof on my car is stuck open. This allows rain to come into my car providing hazardous driving conditions. The Ford dealer wants $4000 to repair & $500 to close. I’ve asked Ford several times for a detailed breakdown of costs, they have not provided anything to date.

NHTSA ID

11425723

Incident

May 3, 2021

WHEN I TURN ON MY FRONT WIPERS THEY STAY ON. NO MATTER WHAT. THEY ALMOST HAVE A MIX OF THEIR OWN. THEY WON'T TURN OFF. EVEN F I TURN MY CAR OFF THEN BACK ON THEY STAY ON. I FEEL LIKE IT'S MORE OF A DISTRACTION WHEN IT'S NOT RAINING HAVING THEM ON.

NHTSA ID

11399602

Incident

Oct 12, 2020

Mileage

123,000 mi

WHILE DRIVING ON A CITY ROAD (APPROX 40 MPH) THE REAR WINDOW MADE A POPPING SOUND AND SHATTERED. A HOLE EMERGED ON THE DRIVER SIDE. IT LOOKS LIKE THE WINDOW PUSHED OUT AND THERE IS NO EVIDENCE THAT ANYTHING HIT THE WINDOW.

NHTSA ID

11196127

Incident

Apr 14, 2019

Mileage

155,000 mi

THE DRIVER'S DOOR LIGHT AJAR SENSOR STAYS ON EVEN AFTER THE DOOR IS SHUT AND KEEPS THE INTERIOR DOME LIGHT ON. THIS HAS BEEN HAPPENING ON AND ON AGAIN OFF AGAIN BASIS FOR YEARS. RECENTLY IT IS HAPPENING ALL THE TIME. WHEN WE GET IN AND START THE CAR NO MATTER HOW MANY TIMES THE DOOR IS OPENED AND SHUT THE NOTICE STAYS ON. THIS WILL THEN CONTINUE AS LONG AS THE CAR IS IN REVERSE AND MAKES BACKING UP AT NIGHT VERY HARD AS YOU CAN'T SEE WITH THE INTERIOR LIGHTS ON. WHEN BACKING FROM THE DRIVEWAY INTO THE STREET YOU CANNOT SEE IF THERE IS TRAFFIC. WHEN THE CAR IS PUT IN DRIVE THE DOME LIGHT WILL FINALLY GO OUT AFTER A SHORT PERIOD OF TIME. IF WE PARK THE CAR AND LOCK IT THE DOME LIGHT WILL STAY ON FOR 5 OR MORE MINUTES AS IT REGISTERS AS THE FRONT DOOR BEING AJAR. NEIGHBORS HAVE STOPPED AT OUR HOME TO TELL US WE LEFT OUR INTERIOR LIGHTS ON.

NHTSA ID

11162290

Incident

Dec 18, 2018

Mileage

115,000 mi

MY WIPER BLADES GO WILL GO OFF ABOUT EVERY 5-10 SECONDS AND KNOW IS IN OFF POSITION. MY VEHICLE CAN BE IN PARK OR IN MOTION AND STILL THE SAME. I'VE TWISTED THE KNOW ON AND OFF AND STILL THEY WILL NOT TURN OFF. STARTED ABOUT 3 WEEKS AGO AND STILL GOING

NHTSA ID

11092385

Incident

Apr 23, 2018

Mileage

80,000 mi

MY 2011 FORD EDGE MY TOUCH SCREEN WENT BLACK. I WAS AWAY FROM HOME AND WITH A BLACK SCREEN I AM UNABLE TO SET TEMP OF HEAT OR AIR, OR CONTROL/MY WINDOW DEFROSTER/FOGGER.

NHTSA ID

10993852

Incident

Jun 7, 2017

Mileage

82,000 mi

INTERIOR LIGHTING STAYS ON WHEN IN PARK OR DRIVING BECAUSE OF DOOR SWITCH MALFUNCTION SAYING DOOR IS AJAR WHEN IT IS IN FACT CLOSED CREATES DRIVING HAZARD WHEN LIGHTS WILL NOT TURN OFF AND GLARING OFF WINDSHIELD MAKING DRIVING AT NIGHT DANGERS PLEASE MAKE A RECALL AND FIX THIS ISSUE.

NHTSA ID

10859972

Incident

Oct 10, 2015

Mileage

55,000 mi

CAR WAS OPERATED IN COLD WEATHER ON MONDAY 12/28 AND THE REAR DEFROSTER WAS ACTIVATED. CAR SAT IN GARAGE FROM 12/28 EVENING THRU 12/30 AFTERNOON. SOMETIME AFTER 10:00 PM ON THE 29TH DEC, THE REAR WINDOW EXPLODED. VEHICLE WAS STATIONARY IN THE GARAGE

NHTSA ID

10817087

Incident

Dec 29, 2015

Mileage

52,000 mi

WIPERS HAVE A MIND OF THEIR OWN COMING ON WHEN EVER THEY WANT TO AND RUN ON INTERMITTENT. YOU COULD START THE CAR AND THE WIPERS START. DURING LOVE BUG SEASON SMEARING LOVE BUG GUTS ALL OVER THE WINDOW. CAUSING A DISTRACTION, NOT ONLY TO YOU BUT TO OTHER DRIVERS. TRYING TO FIDDLE WITH THE WIPER CONTROL TRYING TO GET IT TO STOP. I TOOK THE CAR TO NICK NICHOLAS FORD IN CRYSTAL RIVER FL ON 8-26-15 AM. THEY SAID THEY LOOKED AT IT AND THERE WAS NOTHING WRONG. DROVE TO WORK AND AT 11:00 AM ON 8-26-15 IT STARTED AGAIN AND ABOUT EVERY 35 SECONDS THEY WIPE ACROSS THE DRY WINDSHIELD. I CHECKED ON THE INTERNET AND OTHERS ARE HAVING THE SAME PROBLEM.

NHTSA ID

10759565

Incident

Aug 14, 2015

Mileage

62,000 mi

THE DRIVER SIDE DOOR LATCH NOT WORKING PROPERLY INDICATES THE DOOR IS OPENED WHEN IT IS CLOSED. THERE FOR THE DOME LIGHT STAYS ON TILL THE CAR REACHES 20 MILES PER HOUR OR ABOUT A CITY BLOCK WITCH MAKES IT HARD TO DRIVE AND COVER THE DOME LIGHT AT NIGHT SO U CAN SEE OUT THE WINDSHIELD SO NOT TO BE BLINDED BY THE LIGHT .

NHTSA ID

10723310

Incident

Apr 14, 2015

THE DOOR AJAR WARNING LIGHT WILL NOT GO OFF EVEN IF THE DOOR IS CLOSED, WHICH MAKES THE INTERIOR LIGHTS STAY ON WHILE DRIVING WHICH IS A HAZARD AT NIGHT TIME, CREATES LOW VISIBILITY, HARD TO SEE THE ROAD. ALSO THE DOORS LOCK AND UNLOCK SPORADICALLY BECAUSE OF THE MALFUNCTIONING SENSOR. SEVERAL PEOPLE I KNOW WITH THE SAME VEHICLE HAVE HAD THE SAME PROBLEM WITH THEIRS. SEEMS LIKE FORD IS CASHING IN ON THE 600.00 REPAIR TO FIX THE MALFUNCTIONING LIGHT.... AT THE DRIVERS EXPENSE, MONETARY EXPENSES AND SAFETY EXPENSES. NOT OK. *TR

NHTSA ID

10651691

Incident

Jun 12, 2013

Mileage

50,409 mi

1.THE WINDOW MOTOR HAS MALFUNCTIONED SINCE I BOUGHT THIS CAR AND HAS BEEN REPLACED TWICE UNDER WARRANTY BUT SAME ISSUE CONTINUES. WHEN YOU CLOSE THE DRIVER WINDOW IT AUTOMATICALLY COMES RIGHT BACK DOWN, AND TAKES MANY ATTEMPTS TO MANIPULATE THE WINDOW TO ACTUALLY CLOSE. 2.MY DOOR AJAR LIGHT INDICATOR CAME ON WHILE DOOR WAS CLOSED. IT LEAVES THE INTERIOR LIGHT ON BECAUSE OF FALSE READ INDICATOR. THAT STARTED A NUMBER OF ELECTRICAL MALFUNCTIONS, INCLUDING DOOR LOCKING ISSUES. WHILE DRIVING WITH MY 2 YEAR OLD GRANDCHILD, SHE OPENED THE DOOR BY HERSELF DURING TRAVEL BECAUSE THE DOORS WILL NOT LOCK DURING TRAVEL.(SHE WAS IN A CERTIFIED CAR SEAT, NEVERTHELESS IT WAS TERRIFYING AND IS A SAFETY ISSUE). I HAD MY VEHICLE IN FOR THIS "LATCH MALFUNCTION" IN SEPTEMBER 2013. THE PART WAS ON BACK-ORDER FOR 6 WEEKS. (THIS IS SUSPICIOUS THAT I AM NOT THE ONLY EDGE OWNER WITH THIS ISSUE). I DID CALL FORD CUSTOMER SERVICE, WHO POLITELY SAID THEY WOULD DOCUMENT MY COMPLAINT. THANKS FORD. THIS IS AN ABSOLUTE SAFETY ISSUE. I HAVE ALSO OWNED FORDS FOR MANY YEARS WITH NO PROBLEMS. THE FORD EDGE IS FLAWED BADLY, AND FORD WILL ONLY DOCUMENT YOUR COMPLAINT. THEY WILL NOT RESOLVE OR TAKE RESPONSIBILITY. *TR

NHTSA ID

10550766

Incident

Sep 10, 2013

Mileage

49,500 mi

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THE REAR WINDSHIELD WAS SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE OCCURRED DUE TO EXCESSIVE HEAT. THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIR. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2,219. UPDATED 9/18/12 *CN UPDATED 09/21/2012 *JS

NHTSA ID

10469307

Incident

Jun 2, 2011

Mileage

2,219 mi

THE WINDOW CRACKED FROM BOTTOM UPWARDS FOR NO APPARENT REASON. DOOR WAS NOT CLOSED HARD OR "SLAMMED". NOTHING HIT WINDOW. JUST CRACKED. *KB

NHTSA ID

10452389

Incident

Mar 18, 2012

Mileage

42,000 mi

WE HAVE A 2011 FORD EDGE LIMITED WHICH SOMEONE THREW A 3" DIAMETER ROCK AT THE DRIVER SIDE GLASS. IT WAS NOTED GLASS WAS NOT TEMPERED BUT HAD A SOUND PROOFING LAMINATE IN MIDDLE OF GLASS. PRODUCE LARGE QUANTITIES OF SHARP GLASS SPLINTERS THROUGHOUT CABIN AND KEPT WINDOW GLASS INTACT. MY CONCERN IS THAT YOU COULD BE INJURED SEVERELY BY THE SHARP GLASS SPLINTERS FROM ANY OF THE WINDOWS SMASHING IN ACCIDENT. LASTLY, HOW DO YOU GET A PERSON OUT IF TRAPPED UNDER WATER WHEN LAMINATE IS HOLDING GLASS TOGETHER. WHAT IF YOU HAD TO RESCUE SOMEONE AND HAD TO SMASH GLASS, YOU COULD POTENTIALLY INJURE OCCUPANTS SEVERELY!!!! *TR

NHTSA ID

10426534

Incident

Sep 16, 2011

Mileage

7,000 mi

ON JULY 19TH, 2011 WHILE DRIVING SOUTH BOUND ON FOLLY ROAD IN CHARLESTON, SC I WAS SLOWING DOWN TOWARDS THE INTERSECTION W/ FORT JOHNSON ROAD. I WAS TRAVELING APPROXIMATELY 30MPH WHEN I HEARD A VERY LARGE POP OR EXPLOSION LIKE SOUND. AFTER A SECOND OR TWO, I NOTICED SHARDS OF GLASS FALLING OFF THE ROOF OVER THE BACK WINDOW. I PULLED OVER INTO A LOT AND FOUND THE REAR MOST FIXED GLASS ROOF PANEL (OF THE PANORAMIC VISTA ROOF) HAD COMPLETELY SHATTERED. THE LOCAL FORD DEALERSHIP INDICATED THAT FORD WILL NOT TREAT THIS AS A WARRANTY COVERED ITEM. THE VEHICLE WAS BRAND NEW, BOUGHT ONLY 4 DAYS PRIOR TO THE INCIDENT. I HAVE FORMALLY SUBMITTED A COMPLAINT WITH FORD AND AM SUPPOSED TO RECEIVE A RESPONSE IN 15 DAYS. I HAD NO CHOICE BUT TO FILE AN INSURANCE CLAIM IN THE MEANTIME - THE VEHICLE CAN NOT BE DRIVEN AND NEEDS TO BE FIXED. THIS HAS APPARENTLY HAPPENED IN OTHER PANORAMIC VISTA ROOFS FROM FORD, AND JUST LIKE IN THIS CASE IT HAPPENED SPONTANEOUSLY AND WITHOUT ANY IMPACT FROM ANY OBJECT. *KB

NHTSA ID

10413840

Incident

Jul 19, 2011

Mileage

800 mi

SYNC/MY TOUCH CONSOLE ON 2011 FORD EDGE LOCKS UP OR GOES DEAD. THERE IS NO WAY TO ACTIVATE THE WINDSHIELD DEFROST WITHOUT THE TOUCH SCREEN. DEALERSHIP SERVICE DEPARTMENT HAS BEEN UNABLE TO UNLOCK SCREEN. THIS PROBLEM HAS BEEN WIDELY REPORTED ON OWNERS WEBSITE FOR THE 2011 EDGES, BUT FORD DOES NOT SEEM TO HAVE A FIX FOR IT. IT IS WINTER AND I NEED TO RUN DEFROST. *TR

NHTSA ID

10370847

Incident

Dec 10, 2010

Mileage

3,565 mi