RoadVitals

2014 Forest River Flagstaff

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 21, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 10, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2014 Forest River Flagstaff, most frequently naming the other / unspecified and suspension categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified266.7%
  • Suspension133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V080000

EQUIPMENT

Feb 10, 2015
726 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain model year 2014 Rockwood and Flagstaff recreational vehicles manufactured June 26, 2014, to October 9, 2014, and equipped with the Chill Chaser option. In the affected vehicles, excessive foam insulation and/or loose wiring may touch the Chill Chaser heating element.
The risk: If the foam insulation or loose wiring contacts the heating element, there is an increased risk of fire.
The remedy: Forest River will notify owners, and dealers will inspect the foam insulation and wiring, making any necessary repair, free of charge. The recall began on March 17, 2015. Owners may contact Forest River customer service at 1-574-642-2640. Forest River's number for this recall is SB111014.
Forest River, Inc.Manufacturer number SB111014View on NHTSA.gov
13V203000

EQUIPMENT

May 17, 2013
9,526 units potentially affected
The defect: Forest River is recalling certain model year 2013-2014 Forest River models Blue Ridge, Cardinal, Cherokee, Columbus, EVO, Georgetown, Flagstaff, Forester, Lexington, Puma, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Sierra, Stealth, Sunseeker, Wildcat, Wildwood, Work and Play and XLR; Coachmen models Brookstone, Catalina, Chaparral, Concord, Encounter, Freedom Express, Freelander, Leprechaun, Mirada, Pursuit, and Sportcoach; Prime Time models Avenger, Crusader, Lacrosse, Saniber, and Tracer; Palomino model Maverick Truck Camper; Cargo Mate model Eliminator and Shasta models Revere, Phoenix recreational vehicles manufactured from February 13, 2013, through April 18, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
The risk: If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The remedy: Forest River will notify owners and Dometic staff will replace the affected motors with motors of a different design. The safety recall began on July 29, 2013. Owners may contact Forest River at 1-574-389-4600 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Forest River, Inc.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ14002ClosedAudit Query

Safety Act Violations

Opened Sep 30, 2014
Closed Jul 31, 2015

In a Consent Order executed on July 8, 2015, Forest River, Inc. (Forest River) admitted that it violated the Safety Act by: failing to submit accurate early warning reports; not filing certain field communications or reports of Canadian safety campaigns; not providing copies of notices, bulletins, and other communications as required; failing to file certain quarterly recall reports in a timely manner or with complete information; sending notices to dealers without required information; failing to submit communications to manufacturers, dealers, owners and purchasers directly related to a defect or noncompliance; failing to notify vehicle owners and dealers of defects and noncompliances; not timely notifying NHTSA of safety-related defects within five days; failing to conduct timely recalls for Recall Nos. 15V-080 and 15V-156; and failing to respond fully to NHTSA's October 2, 2014 Special Order by the deadline.As part of the Consent Order, NHTSA assessed a total civil penalty of $35 million against Forest River for its violations of the Safety Act. The civil penalty consists of a cash payment and stipulated penalties. Forest River paid the $5 million cash penalty on July 17, 2015. Forest River is required to retain an independent monitor to conduct audits of the company's compliance with the Consent Order and Safety Act. Failure to resolve any issues discovered in those audits will result in portions of the stipulated civil penalties coming due. The Consent Order also contains performance obligations, including retention of an in-house consultant, actions to remedy past noncompliances with the Safety Act, creation of publicly available best practices for Safety Act compliance, employee training, and industry outreach. The population listed in this closing resume is based on Forest River?s untimely recalls and does not include other issues addressed by the Consent Order, which relates to Forest River?s entire business.Based on the Consent Order, Forest River's admissions that it violated the law, and its ongoing performance obligations, this audit query investigation, AQ14-002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including Forest River's ongoing performance obligations or legal obligations, and does not represent a determination by the agency as to Forest River's performance under the Consent Order to date.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Apr 21, 2016

I JUST NOTICED THAT MY FIFTH WHEEL TRAILER CAME WITH C LOAD RATED TIRES. RATED AT 2150# AT 50 PSI FOR A TOTAL OF 8600#. MY TRAILER DRY WEIGHT IS 8273 # AND CARGO MAX OF 1241 # (THIS DATA IS ON OFFICIAL PLAQUE ON SIDE OF TRAILER) FOR 9514 # OR 914# OVER THE TIRE MAX RATING. I WILL BE REPLACING THESE BEFORE MY NEXT TRIP.

NHTSA ID
10860828
Incident
Apr 19, 2016
Mileage
10,000 mi
Other / unspecifiedSuspension
Filed Jul 7, 2014

TL- THE CONTACT OWNS A 2014 FOREST RIVER FLAGSTAFF. THE CONTACT STATED THAT WHILE THE VEHICLE BEING TOWED BY ANOTHER VEHICLE, THE VEHICLE WAS NOT STEADY AND SWAYED. THE CONTACT ALSO MENTIONED THAT THE TIRE CLEARANCE WAS BEING EXPOSED TO THE AXLES, WHICH MAY CAUSE THE AXLES TO FRACTURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V554000 (SUSPENSION, TIRES). THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. DJR UPDATED 09/02/14*LJ THE CONSUMER STATED THE TIRE CLEARANCE WAS 1 3/8 INC FROM THE TOP OF THE TIRE TO THE BOTTOM OF THE TRAILER. THE TIRE LEFT RUB MARKS. UPDATED 09/15/2014 *JS

NHTSA ID
10608644
Incident
Mar 29, 2014

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

10C1387

EQUIPMENT; STRUCTURE

Helpful document to remove and replace a flush floor slideroom box/floor.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Forest River Flagstaff by model year
YearComplaintsRecallsInvestigationsIssue Index
2026120—
2024200—
2023010—
2022140—
2021520—
20201120—
2019760—
2018550—
2017470—
2016120—
2015400—
2014Viewing221—
2013621—
2012611—
2008210—
2007220—
2006010—
2005520—
2004210—
2003020—
2002110—
2001010—
2000010—
1999010—
1998110—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.