RoadVitals

2002 GMC Envoy Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jan 10, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 487 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceElectricalEngine
Filed Jan 10, 2020

SEVERE ELECTRICAL PROBLEMS IN VEHICLE,EVERYTHING STOPPED WORKING ON IT!!!! VEHICLE SHUT DOWN IN A MIDDLE OF A BUSY INTERSECTION, I REPLACED TRANSMISSION 2 TIMES AS WELL!!!!HAD NO LIGHTS,TURNING SIGNALS,NO HEAT HEAT THEN THE VEHICLE JUST STOPPED COMPLETELY NOTHING JUST DEAD!!! HAD BATTERY CHECKED WASNT THAT!!!! THEY TOLD ME ELECTRICAL ISSUES NOT SURE WHAT ONLY HAD VEHICLE 3 MONTHS!!! I HAD HAD 2004 TRAILER BLAZER BEFORE THIS SAME ISSUES!!!! ONLY HAD IT 2 MONTHS AND TRANSMISSION WENT OUT PD THAT THEN ONCE AGAIN ELECTRICAL PROBLEMS!!!!!

NHTSA ID
11298334
Incident
Jan 9, 2020
Mileage
140,000 mi
AirbagsDriver assistanceInterior & seats
Filed Dec 19, 2019

THE STEERING IS A LITTLE SPORADIC AT SPEEDS 70 OR HIGHER OR CHACHI.THERE IS A LOT OF PLAY IN THE STEERING MECHANISM YOU HAVE TO HOLD IT WITH BOTH HANDS TO TRY TO GET SOME TYPE OF CORRECTION IN THE IN THE STABILITY OF THE VEHICLE. I CAN'T UPLOAD PHOTOGRAPHS OR SOMETHING I I DON'T KNOW ANYTHING ABOUT.

NHTSA ID
11290129
Incident
Sep 8, 2019
Mileage
36,000 mi
Driver assistanceElectricalFuel system
Filed Aug 27, 2016

WHILE IN MOTION ONLY, A ENGINE LIGHT ACCOMPANIED BY A REDUCED ENGINE POWER ENGAGES MAKING THE VEHICLE UNMANAGEABLE TO RESPONSE AND CAUSE THE VEHICLE TO STALL.

NHTSA ID
10901949
Incident
Aug 26, 2016
Mileage
40 mi
Driver assistanceEnginePowertrain (other)
Filed Dec 29, 2015

WHILE DRIVING THE ENVOY AT ABOUT 45 MPH, A WARNING LIGHT SAYING "REDUCED ENGINE POWER" CAME ON SUDDENLY, THE CAR DROPPED DOWN TO ABOUT 20 MPH, AND THAT CONTINUES TO OCCUR. I CAN TURN OFF AND RESTART THE CAR, BUT THE PROBLEM RETURNS WITHIN A MINUTE AFTER DRIVING IT AGAIN. I STARTED INVESTIGATING WHAT THAT MEANS ONLINE, AND, AS WITH ANYTHING ELSE ON THE INTERNET, I SEE MANY OPINIONS, GUESSES, AND POSSIBILITIES. COULD BE A BAD SENSOR, BAD THROTTLE CONTROL, BAD WIRE CONNECTIONS, ETC. BUT THIS MUCH APPEARS CLEAR: (1) IT IS A GM PROBLEM, AND A VERY, VERY COMMON ONE. (2) IT IS A DANGEROUS PROBLEM. THIS SEEMS PRETTY OBVIOUS - THE CAR SUDDENLY LOSES SPEED AND EVIDENTLY SOMETIMES STALLS OUT ALTOGETHER. BUT HEARING ABOUT SO MANY OTHER PEOPLE'S SCARY EXPERIENCES JUST CONFIRMS THIS. (3) IT CAN BE DIFFICULT AND EXPENSIVE TO DIAGNOSE AND FIX. WHEN I THINK OF THESE FACTS, COUPLED WITH GM'S RECENT HISTORY, I IMMEDIATELY THINK "RECALL." THIS CERTAINLY APPEARS TO BE AN APPROPRIATE SITUATION FOR A MANUFACTURER TO STEP IN AND FIX THE ISSUE BEFORE MORE PEOPLE GET ANGRY WITH GM, GET HURT, OR GET KILLED. I CALLED THE DEALER WHO SOLD THE CAR (I AM THE SECOND OWNER), IN COLUMBUS, OHIO. I WAS TOLD THAT I CAN BRING IT IN FOR A DIAGNOSIS FOR $110. (GEE, THANKS - WOULDN'T HAVE THOUGHT OF THAT.) THE CUSTOMER REP LOOKED UP THE VIN AND SAID THAT THE VEHICLE WAS NOT ELIGIBLE FOR RECALL OR ANY SPECIAL POLICY. THEREFORE, I AM CONTACTING YOU IN HOPE THAT SOMETHING ELSE CAN BE DONE.

NHTSA ID
10816848
Incident
Dec 28, 2015
Mileage
124,500 mi
Driver assistanceEngineFuel system
Filed Sep 13, 2015

VEHICLE LOSES POWER DRASTICALLY WHEN GOING UP ANY INCLINE. WAS GOING 65 AND SPEED DROPPED TO 35 GOING UP SLIGHT GRADE HILL.

NHTSA ID
10763342
Incident
Sep 12, 2015
Mileage
151,000 mi
Driver assistanceTires & wheels
Filed Oct 16, 2006

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE 4-WHEEL DRIVE INDICATOR LIGHT ILLUMINATED, AND THE VEHICLE STOPPED AS IF THE BRAKE WAS APPLIED WHEN THE ACCELERATOR PEDAL WAS RELEASED. ALSO, A SMELL WAS COMING FROM THE BRAKES AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE TRANSFER CASE CONTROL MODULE NEEDED TO BE REPLACED.

NHTSA ID
10170927
Incident
Oct 16, 2006
Mileage
43,044 mi
Driver assistance
Filed Jan 22, 2006
Crash reported1 injury reported

2002 GMC ENVOY -DRIVER WAS SITTING AT TRAFFIC SIGNAL WITH LEFT TURN SIGNAL ON . WHEN LIGHT TURNED GREEN DRIVER PROCEEDED THROUGH INTERSECTION TO MAKE TURN WHEN ACCELERATOR THROTTLE. DRIVER COULD NOT STOP OR CONTROL VEHICLE CAUSING IT TO HIT CONCRETE BRIDGE PILLAR HEAD ON. *JB

NHTSA ID
10148295
Incident
Jan 11, 2006
Mileage
66,000 mi
Driver assistanceExterior lighting
Filed Dec 27, 2004

WHILE DRIVING 73 MPH WITH CRUISE CONTROL ON HEADLIGHTS WILL SHUT OFF. CONSUMER WAS ABLE TO RESTART THE VEHICLE AND CORRECTED THE PROBLEM. DEALERSHIP WAS NOTIFIED. *AK

NHTSA ID
10105334
Incident
Nov 4, 2004
Mileage
18,000 mi
Driver assistance
Filed Oct 15, 2004
Crash reported1 injury reported

THE CRUISE CONTROL WAS SET TO 55 MPH VEHICLE LURCHED FORWARD AND THEN ROLLED OVER. THE CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. THE DEALERSHIP WILL BE NOTIFIED. *AK *SC

NHTSA ID
10092809
Incident
Sep 10, 2004
Mileage
46,800 mi
Driver assistance
Filed Jul 13, 2004
Crash reported1 injury reported

WHILE DRIVING VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT HIT A GUARD RAIL, FLIPPED OVER SIX TIMES, AND LANDED UPRIGHT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED NECK AND BACK INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY. *AK

NHTSA ID
10081882
Incident
Jul 13, 2004
Driver assistanceSteering
Filed May 6, 2002

WHILE AT STOP LIGHT WITH BRAKES APPLIED, VEHICLE SUDDENLY SURGED FORWARD. CONSUMER WAS UNABLE TO STOP VEHICLE, WHEN APPLYING BRAKES STEERING WHEEL LOCKED. IT STOPPED ON ITS OWN, ONCE IT WAS OFF THE ROAD AND ON GRASS. VEHICLE WAS TOWED TO DEALER.*AK *YD

NHTSA ID
8009214
Incident
May 2, 2002
Driver assistanceFuel systemSteering+1 more
Filed Apr 5, 2002

WE PURCHASED NEW VEHICLE OCTOBER 2001 AND WITHIN 4 MONTHS BEGAN EXPERIENCING PROBLEMS BEGINNING WITH A NOISE WITHIN THE STEERING WHEEL. DEALER TECHNICIAN REPLACED DEFECTIVE AIRBAG MODULE. THE NEXT MONTH, MY NEW ENVOY HAS BEEN TO THE DEALER 4 TIMES FOR THE SAME PROBLEM OF 1) WIND AND/OR WHISTLING NOISE AT SPEEDS ABOVE 45MPH, 2) "VIBRATION" NOISE COMING FROM TRANSMISSION WHEN VEHICLE REACHES 3RD GEAR , 3) WHEN VEHICLE HAS REACHED 3RD GEAR AND PREVIOUS NOISE BEGINS, THERE IS ALSO A VIBRATION FELT IN THE ACCELERATION PEDAL. ON THE FIRST TRIP TO DEALER FOR THESE PROBLEMS, TECHNICIAN ONLY AGREED WITH THE WIND NOISE. DISCOVERED THE FRONT SIDE MIRRORS WERE THE CAUSE. REPLACED BOTH MIRRORS---PROBLEM STILL EXISTS, HOWEVER, HE CAN'T HEAR THEM. EXPLAINED IT WAS THE NATURE OF THE VEHICLE. HE ALSO REPAIRED THE WEATHERSTRIPPING WHICH HAD "FALLEN OFF" THE RIGHT REAR DOOR. HE ADVISED THAT HE DID NOT HEAR ANY NOISE IN THE TRANSMISSION AREA OR IN THE GAS PEDAL. WE TOOK TO ANOTHER DEALER WHO HAD A TECHNICIAN TEST DRIVE THE VEHICLE AND ADVISED THAT THERE WAS BOTH A NOISE IN THE AREA OF TRANSMISSION AND A VIBRATION IN THE GAS PEDAL. RETURNED TO THE DEALER WHO ORIGINALLY WAS DOING REPAIR WORK AND HAD HIM RIDE WITH ME. AT THIS TIME, HE HEARD THE NOISE I WAS COMPLAINING ABOUT AND ADVISED THAT IT WAS COMING FROM THE HEAT SHIELD AT THE CATALYTIC CONVERTER. MADE AN APPOINTMENT FOR REPAIRS, PICKED UP THE VEHICLE AND LATER THE SAME DAY, THE NOISE RETURNED. TOOK VEHICLE BACK, TECHNICIAN SAID HE DIDN'T HEAR ANY MORE NOISES. WAITED 2 WEEKS, MADE ANOTHER APPOINTMENT TO RETURN VEHICLE FOR RIGHT REAR DOOR "RATTLING" , AND "HEAT SHIELD" NOISE WHICH HAD BECOME NON STOP. AT THIS TIME, THEY REPLACED THE WEATHERSTRIPPING ON THE DOOR AND AGAIN ADJUSTED HEAT SHIELD BY MAKING A "CUSHION" SO THAT IT WOULD NOT VIBRATE AGAINST THE EXHAUST MANIFOLD. THIS DID NOT RESOLVE THE PROBLEM, AS IT STILL "VIBRATES" SO AS I CAN STILL FEEL STRESS THROUGH THE GAS PEDAL ON THE TRANSMISSION WHEN REACHING SPEED.*

NHTSA ID
760323
Incident
Mar 2, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .