Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jul 14, 2010
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 487 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2002 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming other
Shown in the owner’s own words, exactly as filed
Other / unspecified
Filed Jul 14, 2010
ON JUNE 26,2010, I HAD A FLAT TIRE. I OWN A 2002 GMC ENVOY. LUCKILY I WAS AT HOME WHEN I NOTICED I HAD A FLAT TIRE ON THE PASSENGER SIDE REAR. I'VE CHANGED FLATS BEFORE SO I FIGURED OK, I MIGHT AS WELL GET STARTED. TO MY HORROR I DISCOVERED THE HOIST ON THE UNDERSIDE OF THE VEHICLE WOULD NOT LOWER THE SPARE TIRE. I COULD NOT BELIEVE THIS WAS HAPPENING. AFTER TRYING FOR SEVERAL HOURS UNDERNEATH THE VEHICLE I GAVE UP. SO MY WIFE SAID CALL ROADSIDE ASSISTANCE TO HELP. I CALLED THEM AND THEY CAME TO MY HOME TO ASSIST. I HAD THE VEHICLE JACKED UP AND SUPPORTED SO THE DRIVER OF THE TOWTRUCK WOULD TAKE A LOOK. UNFORTUNATELY, THERE WAS NOTHING HE COULD DO EITHER. THIS IS NOW TOTAL FRUSTRATION. AFTER SEVERAL HOURS OF DELIBERATION, I DECIDED TO GO ON THE INTERNET TO FIND A FIX FOR THIS PROBLEM. LUCKILY, I FOUND A FORUM OF OWNERS WHO HAD THE SAME TYPE OF VEHICLE AND WHO HAD EXPERIENCED THE SAME PROBLEMS I HAD. THEIR SUGGESTION WORKED FOR ME, HOWEVER, THE REAL PROBLEM STILL EXISTS WITH HOIST ON THE VEHICLE. IN MY OPINION, THIS IS A VERY SEVERE PROBLEM WHICK REQUIRES A RECALL. GM MADE A HUGE GAFFE WITH THIS ONE. *TR
NHTSA ID
10343098
Incident
Jun 26, 2010
Mileage
49,929 mi
Fuel systemOther / unspecified
Filed Jan 23, 2008
GAS SMELL BOTH IN AND OUT OF VEHICLE. WITHIN A COUPLE OF DAYS GAS WOULD LEAK AFTER CAR WAS DRIVEN. FUEL PUMP LEAKED DUE TO RUSTED PIPE ON FUEL PUMP TO FUEL LINE. IT IS THE ONLY EXPOSED STEEL FITTING AND SITS ON TOP OF THE GAS TANK WHERE WATER AND MOISTURE CAN COLLECT, WHICH IS THEN CONDUCIVE TO RUSTING. *TR
NHTSA ID
10215780
Incident
Jan 28, 2007
Mileage
92,000 mi
Other / unspecified
Filed Feb 6, 2006
2002 ENVOY WHEEL STUDS BROKE COMPLETELY OFF 3 TIMES. *TS ***NO ANSWER REQUIRED*** THE STUDS ALWAYS BREAK OFF IN THE SAME LOCATION, THE DRIVER'S SIDE REAR WHEEL. THE WHEELS HAVE BEEN ROTATED BY THE DEALER EVERY 7/8000 MILES. *NM
NHTSA ID
10150802
Incident
Jan 9, 2006
AirbagsOther / unspecified
Filed Jul 18, 2005
Crash reported2 injuries reported
I WAS TRAVELLING AT APPROXIMATELY 35MPH AND AS I WAS HEADING TOWARD A SIGNAL LIGHT WHEN A VAN TURNED LEFT IN THE OPPOSITE DIRECTION OF TRAVEL. MY VEHICLE'S FRONT END STRUCK THE VAN'S PASSENGER SIDE DOOR. AIR BAGS DID NOT DEPLOY UPON IMPACT ALTHOUGH VAN'S BOTH FRONTAL AIR BAGS DID DEPLOY.MY FACE HIT THE STEERING WHEEL AND KNEES HIT THE BOTTOM OF THE DASHBOARD. PASSENGER WAS ALSO BRUISED ON KNEES
NHTSA ID
10129259
Incident
Jul 18, 2005
Other / unspecified
Filed Jan 29, 2004
THE JACK ON THE 2002 GMC ENVOY 4X4 IS NOT ADEQUATE FOR THE VEHICLE. IT HAS TO BE PLACED IN A VERY LIMITED NUMBER OF LOCATIONS UNDER THE VEHICLE, AND WILL NOT WORK AT ALL UNLESS THE PAVEMENT IS ABSOLUTELY FLAT (NO CRACKS IN THE CEMENT!). MY VEHICLE WAS SOLD NEW WITH SKID PLATES FOR OFF-ROADING, BUT THE JACK IS TOTALLY UNUSABLE ON A DIRT SURFACE AND IT SOMETIMES EVEN ON PAVEMENT WON'T JACK THE VEHICLE HIGH ENOUGH TO GET THE TIRE OFF THE GROUND.*AK
NHTSA ID
10055177
Incident
May 25, 2003
Other / unspecified
Filed Jan 20, 2004
WHEN THE VEHICLE IS ON FOR AN EXTENDED ABOUT OF TIME (MORE THAN ONE HOUR) THE SURFACE OF THE RADIO GETS EXTREMELY HOT AND HAS BURNT MY FINGERS. I CONFRONTED THE DEALERSHIP AND THEY SIMPLY SAID TO TURN DOWN THE INTERIOR LIGHTING (WHICH WAS AN INSULT). BY SURFACE I DO NOT MEAN THE BUTTONS, BUT THE SURFACE AROUND THE BUTTONS WHICH IS EASILY ACCESSIBLE. NUMEROUS TIMES I HAVE REACHED DOWN TO ADJUST THE RADIO AND, WHILE KEEPING MY EYES ON THE ROAD, TOUCHED THE SURFACE OF THE RADIO NEXT TO THE BUTTONS. THIS THEN MADE ME JUMP AT WHICH TIME I EASILY COULD HAVE LOST CONTROL OF THE VEHICLE. THIS HAPPENS EVERY TIME I DRIVE THE VEHICLE, THIS IS WHY THE NUMBER OF FAILURES IS 800. *AK
NHTSA ID
10054530
Incident
Jan 19, 2004
Mileage
50 mi
AirbagsOther / unspecified
Filed Jun 5, 2003
THE CONSUMER WAS NOT NOTIFIED BY GMC ABOUT THE RECALL FOR THE AIR BAG 02 V 222 000 AND MECHANICAL OVER RIDE 03 V 075 000, ALTHOUGH THE RECALL APPLIED TO THE VEHICLE IDENTIFICATION NUMBER. *JB
NHTSA ID
10022482
Other / unspecified
Filed Jan 8, 2003
WHEN VEHICLE IS AT A 1/4 TANK OR LESS, AND GAS IS APPLIED, VEHICLE WILL NOT ACCELERATE. THE DEALERSHIP REPLACED THE MAIN COMPUTER CHIP. PLEASE PROVIDE MORE DETAILS. TS
NHTSA ID
10002352
Incident
Nov 7, 2002
Mileage
25,000 mi
Other / unspecified
Filed Dec 18, 2002
OWN 2002 ENVOY FROM GMC,AFTER 15,000 MILES DEVELOPED A GRINDING NOISE IN WHEELS.HAVE BEEN BACK TO DEALER AND SPOKE TO GMC DIRECT.THEY HAVE TRIED TO CORRECT 5 TIMES.THEY ACKNOWLEDGE PROBLEM IN AXLE.HAVE PUT CONVERSION KIT IN TO CORRECT,WHICH DIDN'T WORK.MECHANIC CLAIMS DEALERSHIP HAVE TWO OTHER ENVOY'S WITH SAME PROBLEM.I BELIEVE THIS MAYBE A MANUFACTURING DEFECT.THEY ARE TRYING TO RESOLVE THIS PROBLEM FOR ME.I AM NOT REQUESTING ANY HELP WITH THIS ISSUE.I WANT THIS AT LEAST TO BE A MATTER OF RECORD FOR ANY FUTURE COMPLAINTS WHICH MAY COME YOUR WAY.
NHTSA ID
10000208
Incident
Dec 17, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own