DRIVING AT NIGHT AND HEADLIGHTS ON LOW BEAM AND THEN THEY'LL SHUT OFF.
- NHTSA ID
- 11271220
- Incident
- Oct 4, 2019
- Mileage
- 160,000 mi
Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2002 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 31, in the owner's own words
DRIVING AT NIGHT AND HEADLIGHTS ON LOW BEAM AND THEN THEY'LL SHUT OFF.
I BEGAN TO HAVE ISSUES WITH MY HEADLIGHTS, LOW AND HIGH BEAMS, FLICKERING OFF AND ON AT RANDOM FOR ABOUT 4 MONTHS UNTIL MY BRAKE LIGHTS STARTED TO DO THE EXACT SAME 7 MONTHS AGO AND NOW THEY HAVE QUIT WORKING ALL TOGETHER! I HAVE TAKEN THIS SUV TO 4 DIFFERENT SHOPS NOW, AND NOBODY HAS BEEN ABLE TO FIGURE OUT WHY THIS IS HAPPENING. THE LAST MECHANIC WHO ATTEMPTED TO FIX THE ISSUE, SAYS HE FOUND AN OLDER RECALL ON THE ORIGINAL MANUFACTURED TAG LIGHTS BEING MALFUNCTIONED TO THE POINT IT CAUSES ISSUES WITH THE FRONT AND BACK LIGHTS. THE MAN SHOWN ME THE INFORMATION ON THIS RECALL, SEEING THE PART # IS LISTED ON THERE, I COMPARED IT TO MINE AND A NEIGHBOR'S 2002 ENVOY; WHICH BOTH OF OUR ENVOYS HAVE THESE MALFUNCTIONED PARTS. GM HAS NOT CONTACTED US BACK, AND WE'RE AT A LOSS BECAUSE IT'S A PART NEEDED FROM THEM DIRECTLY. WE HAVE SPOKEN TO MANY ENVOY OWNERS ON A WEB FORUM, AND THERE ARE HUNDREDS MAYBE THOUSANDS OF ENVOYS OUT THERE WITH THESE SAME ISSUES, CAUSING ACCIDENTS ON THE ROAD WAY TOO OFTEN! IT'S DANGEROUS, AND NOBODY WILL HELP WITH THIS IRRITATING ISSUE!
SUBMISSION FROM CONSTITUENT RE GMC EXECUTIVE LETTER REPLY IN ENGINE STALLING/STOPPING WHILE BEING DRIVEN ON THE FREEWAY OF CALIFORNIA. *SMD THE CONSUMER STATED THE VEHICLE STALLED SEVERAL TIMES. ALSO, THE SERVICE ENGINE SOON LIGHT ILLUMINATED, DUE TO A FAULTY IGNITION COIL. THE DEALER ALSO REPLACED THE IGNITION SWITCH, AS THE POSSIBLE CAUSE OF THE ENGINE STALLING. THE CONSUMER CONTINUED TO EXPERIENCE STALLING ISSUES, AS THE DEALER WAS UNABLE TO DETERMINE THE CAUSE. WHEN THE VEHICLE STALLED, THE ABS AND BRAKE WARNING LIGHT ILLUMINATED. THE DEALER FOUND THE REAR SPEED SENSOR CONNECTOR BROKEN AND NOT SITTING PROPERLY IN THE SENSOR. THEY REPOSITIONED THE CONNECTOR AND SECURED IT TO THE SENSOR. THE CONSUMER DISCOVERED A RECALL, WHICH DESCRIBED THE SAME SYMPTOMS HE EXPERIENCED. RECALL # 04V289000. *JB
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A TIRE WAS ON THE ROAD AND THE CONTACT SWERVED TO THE LEFT TO AVOID THE OBJECT HOWEVER, THE POWER STEERING ASSIST FAILED AND THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND FLIPPED APPROXIMATELY TEN TIMES AND CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE THERE WERE INJURIES REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 09/05/14*LJ THE CONSUMER STATED THE IGNITION SWITCH MAY BE THE CAUSE OF THE FAILURE. UPDATED 12/16/2014 *JS
WHEN HAVING MY 02' ENVOY SERVICED AND STATE INSPECTION BY MY GMC DEALER THE SERVICE MANAGER CALLED AND TOLD ME, I WOULD NEED TO R/R MY FRONT ROTORS. THE PADS WERE HALF WORN BUT THE ROTORS SMOOTH SURFACE DID NOT EXIST. IT LOOKED LIKE THEY WERE NOT MACHINED THOROUGHLY. SER. MGR THOUGHT I LIVED NEAR THE SHORE, STATING SALT WATER WOULD USUALLY CAUSES THIS. I DO NOT LIVE NEAR THE SHORE AND DO NOT GO THE BEACH. I DRIVE THIS VEHICLE TO AND FROM WORK ALL HIGHWAY DRIVING. MY VEHICLE HAS 41225 MI AND HAS ALWAYS BEEN SERVICED BY GM. I HAVE OWNED GM VEHICLES FOR 38 YRS AND THE CARS WITH ROTORS NEVER LOOKED LIKE THIS. THIS LOOKS LIKE A MANUFACTURING IMPERFECTION. FROM REVIEWING THE ODI LIST FOR THIS VEHICLE, OTHERS HAVE ALSO DOCUMENTED SIMILAR COMPLAINTS. IF I DID NOT BRING THE VEHICLE IN FOR THE STATE INSPECTION I WOULD NEVER HAVE KNOW THIS DEFECT EXISTED. THIS GAVE ME NEITHER WARNING IN BRAKING, STABILITY NOR SQUEALING/TICKING FROM EARLY WARNING SYSTEM. I SHOULD HAD ASKED FOR OLD ROTORS OR TAKEN A PICTURE. FRONT ROTORS AND PADS REPLACED AT MY EXPENSE. *TR
DRIVERS SIDE BRAKE LIGHT CONTINUES TO LOOSEN OR BURN OUT. WE HAVE REPLACED MULTIPLE TIMES WITHIN THE LAST YEAR AND WITHIN A MONTH THE LIGHT DOES NOT WORK AGAIN. THERE WAS A SIMILAR RECALL, 04V527000, ON XL MODELS, BUT GMC STATES THIS DID NOT AFFECT MY MODEL. THE RECALL SHOULD BE OPENED AGAIN AND BE EXTENDED TO ALL ENVOY, AS I SEE MANY ON THE ROAD WITH THE LEFT BRAKE/TAIL LIGHT OUT.
I OWN A 2002 GMC ENVOY AND BRAKE LIGHTS JUST QUIT I CHECKED BULBS,FUSES AND CHANGED BRAKE SWITCH THEY STILL DO NOT WORK. *JB
DT*: THE CONTACT STATED THE ABS ENGAGED AT SPEEDS OF 30 MPH AND BELOW. THE STOPPING DISTANCE WAS INCREASED AS A RESULT. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP FOR INSPECTION. THE DEALER CAN NOT DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE. UPDATED 03/03/06. *JB
DT: THE CONTACT STATED THE BRAKE PAD WEAR INDICATOR DID NOT MAKE ANY NOISE BEFORE THE BRAKE PADS WENT TO THE METAL. THE VEHICLE WAS NOT TAKEN TO THE DEALERSHIP FOR REPAIRS. AS A RESULT, GM TOLD HIM THEY COULD NOT ASSIST, AND ADVISED HIM TO TAKE THE VEHICLE TO THE LOCAL DEALERSHIP FOR BRAKE PADS INSPECTION. THERE HAVE BEEN NO CORRECTIONS TO THE VEHICLE AT THIS TIME. *AK
WHEN VEHICLE IS STOPPING, IT FEELS AS THOUGH THE BRAKES ARE RELEASING SOME SORT OF AIR. WE THEN HAVE TO LIFT OFF OF THE BRAKE IN ORDER TO FULLY STOP. THIS HAS BEEN A PROBLEM WHEN TRYING TO MAKE SUDDEN STOPS. *JB
DT: THE FRONT BRAKE DRUMS RUSTED. VEHICLE WAS TAKEN TO SERVICE REPAIR SHOP BECAUSE THERE WAS SEVERE VIBRATION IN THE BOTH FRONT WHEELS WHEN BRAKE PRESSURE WAS APPLIED. SERVICE MANAGER NOTED BOTH BRAKE DRUMS WERE RUSTED. THERE WERE CHUNKS FALLING FROM THE INSIDE OF THE BRAKE DRUMS, AND THEY NEEDED TO BE REPLACED. CONSUMER WAS WAITING THESE PARTS TO COME IN SO THAT THEY COULD BE PLACED ON THE VEHICLE AND REPAIRED. *AK
I HAVE A 2002 GMC ENVOY SLT WITH 22700 MILES. RECENTLY, I NOTICED DEEP SCORING IN THE REAR BRAKE ROTORS. I THOUGHT THAT THE BRAKE PADS WERE SEVERELY WORN, SO I TOOK MY VEHICLE TO THE DEALER WHERE I PURCHASED IT. USUALLY, I KEEP VERY CLOSE WATCH ON THE ROTORS, FRONT AND REAR BECAUSE IT CAN BECOME A COSTLY JOB IF THEY ARE SCORED. WHEN THE SERVICE MANAGER INFORMED ME THAT THE PADS WERE OK AND THAT THEY WERE ONLY HALF WORN, SENT UP RED FLAGS TO ME. HE ALSO SAID THE FRONT ROTORS WERE OUT OF ROUND. HE SAID IT COULD BE DUE TO WEAR AND TEAR. I AM 53 YEARS OLD AND I HAVE NEVER HEARD OF THE ROTORS BEING SO DEEPLY SCORED WITHOUT THE PADS BEING WORN DOWN.
DT: THE THIRD BRAKE LIGHT BURNED OUT, A RECALL WAS ISSUED ON TAIL LIGHT BUT NOT ON THE THIRD BRAKE LIGHT ALTHOUGH IT SEEMED TO BE RELATED. THE CONSUMER CAN NOT PASS INSPECTION WITHOUT IT. *AK
CONSUMER WAS UNABLE TO HAVE THE REPAIRS ON THE BRAKE LIGHT RECALL DONE SINCE THE PARTS HAVE NOT BEEN MADE AVAILABLE TO THE DEALERS IN THE CONSUMER'S AREA. *AK
RECALL CAMPAIGN 04V525000 CONCERNING BRAKE LAMP FAILURE. CONSUMER UNABLE TO GET THE DEALER TO HONOR MANUFACTUERER'S RECALL NOTICE DUE TO NO PART BEING AVAILABLE. MANUFACTURER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THE PARTS WERE ON NATIONAL BACK ORDER.*AK
2002 GMC ENVOY HAS DEFECTIVE BRAKE ROTORS.***NO ANSWER REQUIRED***. *MR THE BRAKE ROTORS WERE CRACKING AT THE EDGES AND IN DANGER OF CRACKING. THE CONSUMER WROTE TO THE MANUFACTURER BUT HASN'T RECEIVED A RESPONSE. THE CONSUMER BELIEVES THERE IS A DEFECT IN THE STEEL USED TO PRODUCE THE ROTORS. *NM
I NOTICED THE BRAKES PULSING BADLY ON MY 2002 GMC ENVOY AT 27,000 MILES. THE DEALERSHIP STATED THAT BRAKES ARE COVERED UP TO 21,000 MILES AND ROTORS COVERED TO 24,000. ALL 4 ROTORS AND BRAKE PADS HAD TO BE REPLACED AT MY EXPENSE. I GUESS THAT I SHOULDN'T HAVE ASSUMED THAT A WARRANTY OF 3 YEARS OR 36,000 MILES MEANT THAT EVERYTHING WAS COVERED. HOW CONVENIENT IT IS FOR THE WARRANTY COVERAGE ON BRAKES AND ROTORS EXPIRES PRIOR TO THE 3 YEAR 36,000 MILE WARRANTY. THAT TELLS ME THAT GM KNOWS WHEN THE CHEAPER PARTS THEY ARE USING ARE GOING TO FAIL. THE 3 YEAR 36,000 WARRANTY IS VERY MISLEADING. IN MY 27 YEARS OF DRIVING, I'VE NEVER SEEN ROTOR AND BRAKE PAD FAILURE AT 27,000 MILES. GOOD BRAKE PARTS ARE VITAL IN THE SAFETY OF A VEHICLE, I DON'T UNDERSTAND HOW THEY ARE ALLOWED TO USE INFERIOR MATERIALS. THANK GOD MY PREGNANT WIFE DIDN'T HAVE AND ACCIDENT WHILE DRIVING THIS VEHICLE. *AK
TAILLIGHT BULB HOLDER IS FAILING. HAVE BEEN THROUGH THREE. WHEN A PARTS MAN AT KELLY CHEVROLET WAS ASKED ABOUT THIS, HIS RESPONSE WAS BUY THEM IN BULK????? CALLED GMC CUSTOMER SERVICE. WAS TOLD I WOULD HAVE TO PAY FOR A DIAGNOSIS(FILE # 1-270417936) I NOTICE ALOT OF ENVOYS ON THE ROAD WITH BRAKELIGHTS OUT. I THINK IT WARRANTS A REDESIGN AND RECALL.*AK
AFTER READING THE FOLLOWING ARTICLE, I CHECK AND MY REAR BREAK LIGHT BULB DRIVER SIDE WAS BURNED OUT. PLEASE, MOVE FORWARD WITH THIS RECALL!! I HAVE A 2002 ENVOY SLT THAT IS AT 40K MILES. ALSO, MY REAR DRIVER'S SIDE ELECTRIC WINDOW MECHANISM UNEXPECTEDLY BROKE. SOME CABLE INSIDE. THE DEALER WANTS TO CHARGE $500 TO REPLACE THE WHOLE ASSEMBLY. CAN YOU SAY HIGHWAY ROBBERY? LIKE MILEAGE HAS ANYTHING TO DO WITH WINDOW USAGE. HTTP://AP.TBO.COM/AP/BREAKING/MGBHYYS0SXD.HTML. *NM
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
SEVERAL MONTHS AGO WHILE DRIVING AT ANY SPEED AND WHEN DEPRESSING THE BRAKES CONSUMER FELT PULSATION IN THE BRAKE PEDAL. CURRENTLY, WHEN THE BRAKES ARE DEPRESSED THE PULSATION IS VERY SEVERE. DEALER HAS MADE AN APPOINTMENT TO EXAMINE THE VEHICLE. PULSATION OCCURRED FIFTY TIMES IN THE LAST FEW MONTHS.*AK
CONSUMER HAD ALL OF THE WEATHER PROOFING ON THE VEHICLE REPLACED BY THE DEALER AS WELL AS THE CLUTCH ASSEMBLY . *AK THE FAN CLUTCH WAS REPLACED, THE AIR BAG INDICATOR LIGHT CAME ON. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE IF THE LIGHT WASN'T ON AT THE TIME. THE PLASTIC TRIM FROM THE SEAT BELT BROKE, THE SEAT BELT FAILED AGAIN, THE TRANSMISSION WOULD DRAG, THE ENGINE LIGHT WAS ON AND MADE A GRINDING NOISE,THE DRIVERS SIDE TIRE WAS LOOSING PRESSURE, THE PASSENGER INNER DOOR SEAL LEAKED, THE CLOCK ON THE RADIO WOULD RESET ITSELF, THE DRIVERS SIDE SEAT BELT WOULD LOCK UP WHEN THE BRAKES WERE APPLIED THEY WOULD SKID AND PULL TO THE RIGHT. *SC *JB
CONSUMER STATES THAT ALL FOUR ROTORS HAVE FAILED AT 30000. DEALER NOTIFIED. *AK
CONSUMER STATES WHILE COMIING DOWN A HILL PCM SHORTED OUT. AS A RESULT, DRIVER LOST ALL ELECTRICAL FUNCTIONS. STEERING WHEEL GOT REALLY STIFF. BRAKE PEDAL BECAME HARD TO PRESS.
WHILE DRIVING 5 MPH THE BRAKES FAILED AND AS A RESULT THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH THE FRONT OF THE VEHICLE WAS DAMAGED. *NLM
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