2002 GMC Envoy Owner Complaints

Vehicle listed caught on fire while driving on interstate with unknown cause. No previous warnings. Was a risk to safety of driver/and or passengers.

NHTSA ID

11748101

Incident

Jul 3, 2025

My vehicle has developed a leak in the plastic fuel tank at the junction of the fill hose connection and the body of the tank that is causing release of flammable vapors and liquid gasoline underneath the vehicle and causing failure of emissions systems. These vehicles have a rampant and long-standing reputation for developing leaks in their plastic fuel tanks at this location which cannot be repaired by any normal means available to a consumer. Virtually all of these vehicles eventually develop leaks, which cause release of flammable fuel vapors and raw gasolene releases. Why isn't there a recall on these faulty fuel tanks? The manufacturer only provided a short-term solution for a limited period of time that is no longer available for vehicles that still have the leaking tanks. The condition is dangerous.

NHTSA ID

11700025

Incident

Sep 17, 2025

These vehicles have a rampant and long-standing reputation for developing leaks in their plastic fuel tanks. Virtually all of these vehicles eventually develop leaks, which cause release of flammable fuel vapors and raw gasolene releases. Why isn't there a recall on these faulty fuel tanks? The manufacturer only provided a short term solution for a limited period of time that is no longer available for vehicles that still have the leaking tanks. My vehicle now has a bad fuel tank leak that causes emissions test failure and leaks liquid gasolene. Surely a safety recall should be issued?

NHTSA ID

11699610

Incident

Sep 17, 2025

Went to store bought food Left store and car started chugging and losing power When I got home my son said he could smell exhaust and it sounds like the catalytic converter

NHTSA ID

11673039

Incident

Jul 9, 2025

There are previously fixed recalls starting to pop up one at a time if they were fixed they wouldnt be back causing problems can someone check into this and let me know something I drive a 02 gmc envoy slt 4x4 4.2l. The mileage is unknown due to instrument cluster not working on the DIC settings.I purchased under the pretenses it only had 188000 miles but ive seen higher milage on some shop records also the Center console lid dont latch and other things I cant think of at the moment

NHTSA ID

11515298

Incident

Apr 19, 2021

Passenger front seat belt locks automatically as soon as you buckle up. It will not unlock, the only way to fix it is to unbuckle and re buckle then it locks again. Very uncomfortable to ride in the front Passenger seat.

NHTSA ID

11477149

Incident

Aug 2, 2022

The contact owns a 2002 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. Upon inspection, the contact noticed that the rear subframe had fractured and detached. The vehicle was taken to an independent mechanic who diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 150,000.

NHTSA ID

11456854

Incident

Jan 1, 2022

Mileage

150,000 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT SATED THAT THE VEHICLE FAILED TO SHIFT OUT OF DRIVE INTO THE PARK POSITION. THE PARKING BRAKE WAS ENGAGED TO SECURE THE VEHICLE FROM MOVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SHIFTER LINKAGE BUSHING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.

NHTSA ID

11373986

Incident

Nov 8, 2020

Mileage

196,000 mi

I WAS IN AN ACCIDENT AND HIT ON BROADSIDE ON THE PASSENGER SIDE AND DRIVER FRONT CORNER. THE AIR BAGS DID NOT GO OFF. THEY SAY SERVICE SOON. THE SEAT BELT HURT ME AS WELL. IT DID NOT LOCK. I WAS INJURED WITH A TORN LABRUM, BACK AND NECK INJURIES. HEAD TOO. I WAS MOVING AND I WAS HIT ON THE DRIVERS SIDE AND THEN PUSHED INTO ANOTHER CAR. I WAS ON A CITY STREET. 14 MILE NEAR MOUNT 7-22

NHTSA ID

11352195

Incident

Jul 22, 2019

Mileage

170,000 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, AN ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. ALSO AT TIMES, FUEL WAS SEEN ON THE PAVEMENT UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FUEL PUMP CONNECTION LINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000. INVALID VIN.

NHTSA ID

11350027

Incident

Aug 10, 2020

Mileage

173,000 mi

THE FRONT DRIVER SIDE DOOR HAS NO POWER. THE REAR PASSENGER DOOR WILL NOT OPEN OR UNLOCK. THE REAR DRIVER SIDE DOOR WILL NOT LATCH AND STAY SHUT. THIS ALL HAPPENED WHEN I WAS GETTING MY KIDS IN THE CAR AND NOW I CAN'T USE THE CAR BECAUSE MY KIDS COULD FALL OUT. IN THE OTHER VEHICLES IT WAS THE FAULTY LATCH. THIS HAPPENED TO OTHER VEHICLES OF THE SAME YEAR AND MODEL. NUMBER 05V494000.

NHTSA ID

11302442

Incident

Jan 26, 2020

Mileage

210,000 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 313,000.

NHTSA ID

11298480

Incident

Jan 10, 2020

Mileage

313,000 mi

SEVERE ELECTRICAL PROBLEMS IN VEHICLE,EVERYTHING STOPPED WORKING ON IT!!!! VEHICLE SHUT DOWN IN A MIDDLE OF A BUSY INTERSECTION, I REPLACED TRANSMISSION 2 TIMES AS WELL!!!!HAD NO LIGHTS,TURNING SIGNALS,NO HEAT HEAT THEN THE VEHICLE JUST STOPPED COMPLETELY NOTHING JUST DEAD!!! HAD BATTERY CHECKED WASNT THAT!!!! THEY TOLD ME ELECTRICAL ISSUES NOT SURE WHAT ONLY HAD VEHICLE 3 MONTHS!!! I HAD HAD 2004 TRAILER BLAZER BEFORE THIS SAME ISSUES!!!! ONLY HAD IT 2 MONTHS AND TRANSMISSION WENT OUT PD THAT THEN ONCE AGAIN ELECTRICAL PROBLEMS!!!!!

NHTSA ID

11298334

Incident

Jan 9, 2020

Mileage

140,000 mi

MY RIGHT WINDOW PASSENGER SIDE WINDOW WOULD NOT GO UP SO I TOOK IT TO A SHOP. HE TOOK THE PIECE WHERE I CONTROL THE WINDOW OFF AND IT HAD CAUGHT ON FIRE. IT WAS ALL MELTED & CORRODED I HAVE PICTURES

NHTSA ID

11297093

Incident

Jan 2, 2019

Mileage

186,000 mi

I AM SMELLING FUEL IN AND AROUND THE TRUCK WITH NO VISUAL SIGNS OF FUEL ON THE GROUND.

NHTSA ID

11291702

Incident

Dec 28, 2019

THE STEERING IS A LITTLE SPORADIC AT SPEEDS 70 OR HIGHER OR CHACHI.THERE IS A LOT OF PLAY IN THE STEERING MECHANISM YOU HAVE TO HOLD IT WITH BOTH HANDS TO TRY TO GET SOME TYPE OF CORRECTION IN THE IN THE STABILITY OF THE VEHICLE. I CAN'T UPLOAD PHOTOGRAPHS OR SOMETHING I I DON'T KNOW ANYTHING ABOUT.

NHTSA ID

11290129

Incident

Sep 8, 2019

Mileage

36,000 mi

DRIVING AT NIGHT AND HEADLIGHTS ON LOW BEAM AND THEN THEY'LL SHUT OFF.

NHTSA ID

11271220

Incident

Oct 4, 2019

Mileage

160,000 mi

I BEGAN TO HAVE ISSUES WITH MY HEADLIGHTS, LOW AND HIGH BEAMS, FLICKERING OFF AND ON AT RANDOM FOR ABOUT 4 MONTHS UNTIL MY BRAKE LIGHTS STARTED TO DO THE EXACT SAME 7 MONTHS AGO AND NOW THEY HAVE QUIT WORKING ALL TOGETHER! I HAVE TAKEN THIS SUV TO 4 DIFFERENT SHOPS NOW, AND NOBODY HAS BEEN ABLE TO FIGURE OUT WHY THIS IS HAPPENING. THE LAST MECHANIC WHO ATTEMPTED TO FIX THE ISSUE, SAYS HE FOUND AN OLDER RECALL ON THE ORIGINAL MANUFACTURED TAG LIGHTS BEING MALFUNCTIONED TO THE POINT IT CAUSES ISSUES WITH THE FRONT AND BACK LIGHTS. THE MAN SHOWN ME THE INFORMATION ON THIS RECALL, SEEING THE PART # IS LISTED ON THERE, I COMPARED IT TO MINE AND A NEIGHBOR'S 2002 ENVOY; WHICH BOTH OF OUR ENVOYS HAVE THESE MALFUNCTIONED PARTS. GM HAS NOT CONTACTED US BACK, AND WE'RE AT A LOSS BECAUSE IT'S A PART NEEDED FROM THEM DIRECTLY. WE HAVE SPOKEN TO MANY ENVOY OWNERS ON A WEB FORUM, AND THERE ARE HUNDREDS MAYBE THOUSANDS OF ENVOYS OUT THERE WITH THESE SAME ISSUES, CAUSING ACCIDENTS ON THE ROAD WAY TOO OFTEN! IT'S DANGEROUS, AND NOBODY WILL HELP WITH THIS IRRITATING ISSUE!

NHTSA ID

11228332

Incident

Jan 2, 2019

Mileage

135,000 mi

I WAS ON MY WAY HOME ON HWY/US 151 GOING APPROX. 55-60 MPH (65 MPH ZONE) WHEN I HIT A DEER WHICH CAUSED MY VEHICLE TO LOSE CONTROL AND SLAMMED INTO THE START OF A GUARDRAIL AT NO LESS THAN 45 MPH BRINGING MY 2002 GMC ENVOY TO A COMPLETE STOP, AT MOST 2-3 FEET FROM INITIAL IMPACT TO BE EXACT. THE AIRBAGS DID NOT DEPLOY. FRONT DASH NOR SIDE IMPACT BAGS, NOTHING. N I HIT HARD. LUCKILY I WASN'T SERIOUSLY INJURED ONLY MINOR BRUISING AND QUITE SORE FROM WHIPLASH AND BEING THROWN INTO THE DOOR AN A BIT SHAKEN N LUCKILY HAD NO PASSENGERS. AS FOR MY ENVOY, IT IS A TOTAL LOSS AND UNFORTUNATELY I ONLY HAD LIABILITY INSURANCE SO NOW I'M SCREWED WITHOUT A VEHICLE AND AFTER ALL OTHER PROBLEMS I'VE FACED WITH MY GMC ENVOY I WILL NEVER OWN A GM AGAIN. TAKE GM PRODUCTS TO THE DUMP.

NHTSA ID

11179980

Incident

Feb 12, 2019

Mileage

180,000 mi

HEAD LIGHTS WILL ALL AT ONCE GO OFF WHILE DRIVING AT NIGHT. I'VE REPLACED THE HDM RELAY AND IT WORKED FINE FOR A FEW MONTHS AND THEN IT DONE IT AGAIN.

NHTSA ID

11164035

Incident

Dec 28, 2018

Mileage

311,000 mi

THE MOTOR STARTED A FIRE!

NHTSA ID

11162039

Incident

Dec 15, 2018

Mileage

216,000 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE ELECTRICAL SYSTEM DRAINING THE BATTERY. THE CONTACT HAD REPLACED THE BATTERY SEVERAL TIMES. THE CONTACT STATED THAT AN UNKNOWN GMC DEALER WAS CONTACTED BUT FAILED TO DIAGNOSE THE FAILURE DUE TO THE DIAGNOSTIC FEES. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL POSSIBLY NEEDED TO BE REPROGRAMMED AND WAS DONE BY THE PREVIOUS OWNERS. THE FAILURE MILEAGE WAS 175,000.

NHTSA ID

11143787

Incident

Oct 28, 2016

Mileage

175,000 mi

STRONG GASOLINE ODOR. RECEIVED A NOTICE IN 2016 REGARDING THIS. NOTICE SAID NO ACTION REQUIRED IF THERE WAS NOT GASOLINE SMELL. THE ODOR WAS NOTICED ABOUT A MONTH AGO. CALLED THE DEALER THAT SENT THE NOTICE WHO TOLD ME IT EXPIRED! THEY NEVER SAID THE REPAIR WOULD EXPIRE, BUT TO IGNORE IT UNLESS I SMELLED GASOLINE. SO NOW GASOLINE FUMES ARE NOT DANGEROUS??

NHTSA ID

11092869

Incident

Apr 16, 2018

Mileage

230,000 mi

1: PASSENGER SEAT BELT LIKES TO SUFFOCATE MY PASSENGERS UNTIL THEY RELEASE RHE SEAT BELT AND REBUCKLE. 2: BOTH DIM HEADLIGHTS WENT OUT, CHECKED RELAYS, FUSES, AND BULBS NOTHING HAS WORKED. THEN FOUND OUT MY 2 BRAKE LIGHTS ARE OUT ALONG WITH THE DIMS AND NOT SURE WHAT IS CAUSING THIS PROBLEM.

NHTSA ID

11081958

Incident

Nov 21, 2017

Mileage

178,000 mi

I CLOSED THE REAR GLASS WINDOW HATCH AND THE GLASS EXPLODED. THE SHATTERED GLASS CAUSED CUTS AND ABRASIONS ON MY EXPOSED SKIN. MY SUV WAS PARKED IN MY DRIVEWAY AT THE TIME. THE SECURITY CAMERAS AT MY HOME TAPED THE INCIDENT AS IT OCCURRED.

NHTSA ID

11053533

Incident

Dec 8, 2017

Mileage

101,000 mi