2002 GMC Envoy Suspension Problems

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE LOWER CONTROL ARM CAMBER ON THE FRONT AND REAR TIRES WERE WORN DOWN ON MORE THAN ONE OCCASION CAUSING THE TIRES TO HAVE TO BE REPLACED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE IT WAS CONCLUDED THAT THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 206,000.

NHTSA ID

10825609

Incident

Feb 11, 2016

Mileage

206,000 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE REVERSING OUT OF A RESIDENTIAL DRIVEWAY, THE VEHICLE MADE A LOUD POP AND CLUNKING NOISE. THE CONTACT CONTINUED DRIVING AND HEARD A DRAGGING NOISE UNDERNEATH THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE LOWER CONTROL ARM ON THE FRONT DRIVER SIDE WAS FRACTURED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 01V126000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 108,000.

NHTSA ID

10626456

Incident

Aug 19, 2014

Mileage

108,000 mi

EVERYTHING STARTED APRIL LAST YEAR AND ITS ONE THING AFTER ANOTHER SINCE. FIRST MY ENGINE STARTED STALLING, WHILE DRIVING. ONE INCIDENT, I LOST HALF A TANK OF GAS WITHIN A 15 MINUTE RIDE, WHICH I HAVE A 17 GALLON TANK. THEN WHILE DRIVING ON AN EXPRESSWAY, IT SUDDENLY DROPPED FROM 70 TO 20 BEFORE I COULD GET OVER TWO LANES TO GET OUT OF THE WAY OF TRAFFIC. IVE CLEANED THE THROTTLE BODY, IVE CLEANED THE CAMSHAFT ACTUATOR, IVE REPLACED THE AIR FILTER, FUEL FILTER, AND THE OIL TWICE WITHIN A 8 MONTH PERIOD, AND YET IT STILL CONTINUES TO STALL. NOW I RECENTLY CHANGE THE WATER PUMP TO SEE IF THAT WOULD HELP, EVEN THOUGH MY CAR WAS NOT OVER HEATING, NOW ITS STALLING EVEN WORSE; I CANT EVEN MAKE IT THROUGH A DRIVE THROUGH WITHOUT HAVING TO START IT TWICE. SECOND AND EVEN SCARRIER ISSUE, I HIT POT HOLE ONE DAY AND BEFORE I COULD MAKE 15 MILES, I HEARD GRINDING. A CV JOINT HAD TO BE REPLACED, THEN TWO DAYS AFTER THAT THE OTHER CV JOINT BROKE OFF AND BROKE MY FRONT AXLE DISCONNECT ASSEMBLY. DID I HIT ANYBODY? NO THANK GOD I WAS IN THE RIGHT HAND LANE AND COULD GET OVER WITHOUT HITTING ANYONE OR CAUSING INJURY TO MYSELF. IVE REPLACED BOTH CV JOINTS AND THE ASSEMBLY NOW AND EVEN DID THE STRUTS WHILE I WAS AT IT, BUT HAVE ALSO BEEN TOLD I NEED CONTROL ARMS NOW. AND STILL MY CAR IS STALLING, GRINDING WHEN I TURN AND I CANT GET THE CHECK ENGINE LIGHT TO CLEAR LONG ENOUGH TO GET IT INSPECTED. MY DRIVERS SIDE WINDSHIELD WORKS WHEN IT WANTS TO AND NOW THE CAR IS STARTING TO VIBRATE UNBELIEVABLY. IVE KEPT MY OIL CHANGED, IVE KEPT MY FILTERS CHANGED, IVE NEVER TAKEN THIS THING OFF ROAD AND HAVE HAD IT OVER 7 YEARS AND JUST IN THE LAST YEAR I HAVE DUMPED MORE MONEY IN THIS CAR THAN I HAVE SINCE IVE OWNED IT. *TR

NHTSA ID

10510727

Incident

Apr 2, 2012

Mileage

165,000 mi

VEHICLE WAS SITTING LOW TO THE GROUND AND BOUNCING AROUND TAKING IT TO THE SHOP LOOKS LIKE AIRRIDE OUT. JUST HAPPENED OVER NIGHT. *TR

NHTSA ID

10499858

Incident

Feb 19, 2013

Mileage

143,000 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE REAR SHOCKS WERE LEAKING, CAUSING THE REAR OF THE VEHICLE TO DROP ONTO THE WHEEL WELL. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER REPLACED THE AIR LINES. THE AIR LINE REPLACEMENT ONLY REMEDIED THE ISSUE TEMPORARILY. THE CONTACT DID NOT TAKE THE VEHICLE BACK TO THE DEALER OR A LOCAL MECHANIC FOR FURTHER REPAIRS. THE FAILURE MILEAGE WAS 132,000.

NHTSA ID

10480771

Incident

Oct 16, 2012

Mileage

132,000 mi

REAR SUSPENSION FROM FACTORY IS A AIRBAG SYSTEM. I FOUND THE REAR OF MY CAR ONE DAY DROPPED TO THE FLOOR. I DROVE IT TO THE DEALER AND FOUND MYSELF NOT BEING ABLE TO GO THE SPEED LIMIT CAUSE DRIVING THE VEHICLE DROPPED WAS CAUSING A LOT OF BOUNCING AROUND. I WAS TOLD BY THE DEALER THIS IS NOT A RECALL SO I WOULD HAVE TO PAY OUT OF POCKET. THIS IS A ENGINEERING PROBLEM NOT A SERVICE CALL. *TR

NHTSA ID

10423938

Incident

Aug 26, 2011

#1 RIGHT LOWER CONTROL ARM ROTTED OUT AND FAILED #2 UPON INSPECTION LEFT LOWER CONTROL ARM TO FRAME ROTTED AND LARGE SEPARATION HAS FORMED. *TR

NHTSA ID

10341271

Incident

Jun 20, 2010

Mileage

95,645 mi

TL*THE CONTACT OWNS A 2002 GMC ENVOY. WHEN THE CONTACT APPLIES THE BRAKES, THE FRONT END OF THE VEHICLE MAKES A RATTLING NOISE. THE DEALER STATED THAT THE CONTROL ARM BUSHING WAS THE CAUSE OF THE FAILURE AND REFERENCED NHTSA CAMPAIGN ID NUMBER 01V126000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 88,000 AND FAILURE MILEAGE WAS 85,000. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR

NHTSA ID

10218022

Incident

Dec 10, 2007

Mileage

85,000 mi

TL*THE CONTACT OWNS A 2002 GMC ENVOY. WHILE APPLYING PRESSURE TO THE BRAKE PEDAL, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. A MECHANIC STATED THAT THE CAUSE OF THE FAILURE WAS THE SUSPENSION SYSTEM. SHE TOOK THE VEHICLE TO AN AUTHORIZED LOCAL DEALER AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V126000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT DID NOT FILE A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 79,000 AND CURRENT MILEAGE WAS 79,350.

NHTSA ID

10211396

Incident

Nov 30, 2007

Mileage

79,000 mi

TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT HEARD A LOUD, SQUEAKY NOISE WHEN SHE APPLIED THE BRAKES AT 25 MPH. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE CONTROL ARM. THE DEALER ALSO STATED THAT THE COMPONENT WAS RECALLED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 84,000 AND FAILURE MILEAGE WAS 83,900.

NHTSA ID

10198331

Incident

Aug 1, 2007

Mileage

83,900 mi

I HAVE HAD A INTERMITTENT RUMBLING SOUND IN THE DRIVERS COMPARTMENT LIKE THE DOORS ARE NOT CLOSED PROPERLY. I HAVE CHECKED DOORS CLOSED BUT YET IT STILL HAPPENS. TOOK BACK TO DEALERSHIP AND THEY COULD NOT FIND A PROBLEM. THE FUEL GAUGE IS READING INCORRECTLY, AT A HALF A TANK OF FUEL THE GAS HAND WILL INTERMITTENTLY MOVE UP OR DOWN. ALSO NOV. 2006 A HIGH PITCH SQUEAL FROM THE FRONT OF VEHICLE WHILE DRIVING BETWEEN 1 AND 40 MPH. *JB

NHTSA ID

10172704

Incident

Mar 27, 2006

Mileage

5,500 mi

DT: CONTACT STATED THERE HAS BEEN A SQUEAKING AND GRINDING NOISE IN THE FRONT END SINCE HE PURCHASED THE VEHICLE. NOW, IT HAS BEGAN TO SHAKE WHILE DRIVING. THE SERVICE DEALER STATED THEY COULD NOT DO ANYTHING BECAUSE THEY COULDN'T FIND WHAT WAS WRONG WITH THE VEHICLE. *AK

NHTSA ID

10122213

Incident

Feb 16, 2005

RECALL 04V289000 CONCERNING ELECTRONICALLY CONTROLLED AIR SUSPENSION. VEHICLE EXPERIENCED ENGINE STALLING AT LOW SPEED. VEHICLE HAD BEEN TO THE DEALER ON FOUR SEPARATE OCCASIONS, AND DEALER WAS UNABLE TO LOCATE THE PROBLEM.*AK

NHTSA ID

10102002

Incident

Nov 15, 2002

Mileage

28,000 mi

I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH PULLING A 3000 LB. BOAT AND TRAILER. I FELT SOMETHING CHANGE IN THE FRONT END AS THOUGH THE ALIGNMENT CHANGED AS I WAS DRIVING. I EXITED THE HIGHWAY, AND AFTER APPLYING THE BRAKES A VERY LOUD POP CAME FROM THE LEFT FRONT WHEEL WELL. UPON INVESTIGATION I FOUND THAT THE UPPER BALL JOINT HAD COMPLETELY SEPARTATED FROM THE UPPER CONTROL ARM. THIS APPARENTLY OCCURRED AFTER THE BOLT THAT SECURES THE BALL JOINT IN THE UPPER CONTROL ARM EITHER SHEARED, FELL OUT, OR WAS NEVER THERE BEFORE THE INCIDENT. THERE WAS LITTLE TO NO DAMAGE, AND THE VEHICLE IS CURRENTLY AT THE DEALER AWAITING PARTS. MORE SPECIFICALLY, I WAS TOLD THAT THEY ARE REPLACING THE UPPER CONTROL ARM AND UPPER BALL JOINT.

NHTSA ID

10086525

Incident

Aug 9, 2004

Mileage

23,000 mi

WHILE TURNING LEFT AT 1 MPH CONSUMER HEARD A LOUD NOISE. FRONT WHEEL SEPARATED FROM SUSPENSION AXLE, AND ARM AND BALL JOINTS DISCONNECTED FROM THE VEHICLE. DEALER REFUSED TO ADMIT THERE WERE DEFECTS IN THIS VEHICLE. *AK

NHTSA ID

10051781

Incident

Dec 18, 2003

Mileage

17,000 mi

WHILE DRIVING 70 MPH VEHICLE BEGAN TO WOBBLE AND PULLED HARD TO THE LEFT. THE CONSUMER TOOK THE CAR BACK TO THE DEALERSHIP TO BE FIXED BUT NO WORK WAS DONE. THE CONSUMER WROTE LETTERS MADE COMPLAINTS. EVEN SUGGESTED TO BE FULLY REFUNDED FOR THE VEHICLE. DEALERSHIP LACK OF CONCERN CAUSED THE CONSUMER TO GO TO ANOTHER SERVICE DEALER AND PAID $63.15 FOR REPAIRS. *NLM *CB

NHTSA ID

10020463

Incident

Apr 15, 2003

Mileage

12,254 mi

2002 GMC ENVOY ENGINE STALLS WHILE STOPPED AT TRAFFIC LIGHT. SOMETIMES A NEAR-STALL CONDITION OCCURS WHEREBY THE ENGINE IDLE DIPS REALLY LOW, ENGINE SHUDDERS, THEN IDLE RECOVERS. THIS USUALLY HAPPENS JUST BEFORE OR AFTER THE AIR COMPRESSOR FOR THE REAR SUSPENSION INFLATES. SO FAR THE PCM, THROTTLE BODY, AND IGNITION SWITCH HAVE BEEN REPLACED. DEALER IS CURRENTLY MAKING 4TH ATTEMPT TO FIX PROBLEM. PROBLEM HAS BEEN OCCURRING SINCE 8/2002.

NHTSA ID

10002708

Incident

Jan 13, 2002

Mileage

10,000 mi

CONSUMER STATES THE VEHICLE WILL SLIP OUT OF OVERDRIVE AND INTO FIRST GEAR, WHICH RESULTS IN THE VEHICLE LOSING POWER. THERE IS A WARNING LIGHT THAT WILL COME ON WHICH WILL READ REDUCE ENGINE SPEED, THE DEALER REPLACED THE PCM/VCM BUT THIS DID NOT CORRECT THE PROBLEM, FRONT END SQUEAKS WHEN TURNING AND DRIVING, . MR *NLM *DT

NHTSA ID

8020893

Incident

Sep 26, 2002

Mileage

9,420 mi

REAR END LOAD LEVELING SUSPENSION HAS GONE DOWN ON TWO(2) SEPARATE OCCASIONS LEAVING THE CAR BODY VERY LOW TO THE GROUND. UNSAFE SITUATION FOR DRIVER AND PASSENGER. COMPLAINTS TO GMC OVER FAULTY SITUATION HAVE GONE UNHEARD. AREA ZONE MANAGER CONTENDS THERE IS NOTHING WRONG WITH THE VEHICLE.*AK

NHTSA ID

766536

Incident

Dec 11, 2001

AT REFUELING, VEHICLE WAS IN "NORMAL" PITCH ALINEMENT. AFTER REFUELING, AND UPON LEAVING THE SERVICE STATION, VEHICLE EXHIBITED UNUSUAL REAR END BOUNCE, AS IF SHOCK ABSORBERS WERE MISSING. AFTER TWO MILE TRIP AT CITY STREET SPEED, VEHICLE WAS PARKED. VISUAL INSPECTION REVEALED THAT REAR END WAS SAGGING ABOUT SIX INCHES DOWN, OR MORE. VEHICLE WAS DRIVEN TO DEALER (ABOUT THREE MILES) AND EXAMINED. SERVICE DEPARTMENT REPORTED THAT COMPRESSOR FOR LOAD LEVELING SYSTEM WAS LEAKING AND HAD FAILED. IF THIS HAD OCCURRED AT HIGHWAY SPEED WITH A TOWED LOAD, I BELIEVE I WOULD HAVE LOST CONTROL OF VEHICLE.*AK

NHTSA ID

759231

Incident

Mar 11, 2002

VEHICLE HAS STALLED TWICE AT 65 MPH. VEHICLE TAKEN TO DEALER 6 TIMES. DEALER REPLACED COMPUTER. *AK CONSUMER STATES VEHICLE IS EXPERIENCING ELECTRICAL PROBLEMS. AIR LEVEL SYSTEM DEFLATES EACH NIGHT, PART IS ON BACK ORDER. *SLC

NHTSA ID

8001028

Incident

Oct 1, 2001

SUSPENSION COMPRESSOR FAILURE ALLOWS REAR-END TO BOTTOM OUT CREATING POTENTIAL LOSS OF CONTROL. WITH THE COMPRESSOR GONE, THERE IS NO SHOCK ABSORPTION AT THE REAR.*AK

NHTSA ID

755782

Incident

Dec 3, 2001

VEHICLE IS SQUEALING ON FRONT PASSENGER SIDE. ALSO, TRANFER CASE IS DEFECTIVE. *AK

NHTSA ID

899008

Incident

Oct 1, 2001

ANTENNA WAS BROKEN OFF @ THE DEALER, TOWING OR STORAGE COMPANY WHERE ALSO FLAT FRONT TIRE, DOOR DING, BUMPER DING, SHIFT BOOT BROKEN, CAR SQUEALS FROM THE FRONT RIGHT (VERY ANNOYING)

NHTSA ID

754336

RECALL 01V126000; WHILE DRIVING 60-65 MPH CONSUMER LOST CONTROL OF VEHICLE, HIT CONCRETE MEDIAN, AND VEHICLE BOUNCED OFF MEDIAN AND HIT RIGHT GUARDRAIL. ALSO, VEHICLE CAUGHT ON FIRE, FIRE DEPARTMENT PUT OUT FIRE. VEHICLE WAS TOTALLED. FRONT LOWER CONTROL ARM WAS BROKEN, CONSUMER HAS PARTS FOR INSPECTION, PART OF BREAK WAS CLEAN, THE OTHER PART RUSTED THROUGH. CONSUMER CALLED GMC ABOUT RECALL ON THIS PART, WAS TOLD THIS VEHICLE WAS NOT AFFECTED. DUE TO VIN. *AK

NHTSA ID

897890

Incident

Oct 12, 2001