Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2002 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE STEERING IS A LITTLE SPORADIC AT SPEEDS 70 OR HIGHER OR CHACHI.THERE IS A LOT OF PLAY IN THE STEERING MECHANISM YOU HAVE TO HOLD IT WITH BOTH HANDS TO TRY TO GET SOME TYPE OF CORRECTION IN THE IN THE STABILITY OF THE VEHICLE. I CAN'T UPLOAD PHOTOGRAPHS OR SOMETHING I I DON'T KNOW ANYTHING ABOUT.
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE A BUNGEE CORD WAS USED TO SECURE THE DOOR IN A CLOSED POSITION. THE DEALER REPLACED THE LATCH ASSEMBLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 01V158000 (STRUCTURE) IN 2006. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
A DAY AFTER REPLACING THE BATTERY, WHILE DRIVING, THE DRIVER SEAT STARTED READJUSTING AND HEATING ON ITS OWN SO I TURNED ON AIR CONDITIONER TO COMPENSATE SINCE I HAD NO IDEA WHAT TO DO ABOUT THE SEAT WHILE DRIVING. WHEN I DID, REAR PASSENGERS SAID THE REAR VENTS STARTED BLOWING HEAT, AND A STRANGE CLICKING NOISE WAS HEARD IN THE RIGHT REAR PANEL, SO I SHUT OFF THE AIR, OPENED THE WINDOWS AND CLICKING AND HEAT SUBSIDED. HOWEVER, THE DRIVERS SEAT CONTINUED TO READJUST AND HEAT THROUGHOUT MY TRIP AND THE RIGHT REAR WINDOW HAD TO BE PUSHED UP MANUALLY ONCE STOPPED BECAUSE THE ELECTRIC OPENER FOR THAT WINDOW WAS NO LONGER WORKING. *TR
ON FEBRUARY 8, 2010, I PUT MY SUV IN MY GARAGE FOR THE NIGHT. WHEN I WENT TO GET IN IT THE NEXT MORNING TO GO TO WORK, THE DRIVER'S SIDE WINDOW WAS DOWN. I WENT TO TURN THE IGNITION KEY AND NOTHING WORKED ON THAT SIDE OF THE DOOR AND THE WINDOW WOULD NOT GO UP. THIS PANEL CONTROLS EVERYTHING, SEAT CONTROL, MOVEMENT AND HEATED SEAT, ALL WINDOWS, BOTH OUTSIDE MIRRORS, AND NOW WHEN I TURN THE KEY ON THE HORN BLOWS. WHEN I LEAVE THE KEY IN THE IGNITION, THE ALARM TO TELL ME I DID, DOES NOT GO OFF. I HAVE TO MANUALLY LOCK THE DRIVERS DOOR. I HAD TO DRIVE IT TO A DEALERSHIP, IN A SNOW STORM, 0 DEGREE WEATHER, WITH THE WINDOW DOWN, ONLY TO FIND OUT THE MASTER SWITCH ON THE DRIVERS DOOR HAD BURNED UP. THE SERVICE MGR. TO WHO I TOOK IT TO TRIED TO FIND THE PART BY CALLING THE GMC DEALERSHIP AND JUNK YARDS ONLY TO BE TOLD THAT THIS WAS HAPPENING ALL OVER THE COUNTRY AND THAT A PART WAS NOT AVAILABLE ANYWHERE. MOST OF THE DOORS WE WERE TOLD, WERE CATCHING ON FIRE AND THE SERVICE MGR. TOLD ME HE COULD SMELL WHERE IT HAD BURNED AND I WAS LUCKY IT DIDN'T CATCH ON FIRE IN MY GARAGE. I AM STILL WAITING ON A PART TO BE FOUND OR TO BE MANUFACTURED. IF THIS IS HAPPENING ALL OVER THE COUNTRY, WHY HAS THIS NOT BEEN ON RECALL AND HOW SOON CAN I EXPECT A PART AND COULD THIS STILL CATCH ON FIRE. AFTER A LOT OF WORK, THEY FINALLY GOT MY WINDOW UP, MANUALLY SO I CAN STILL DRIVE IT BUT IT IS A HUGE INCONVENIENCE. I AM ON A LIST AT THE GMC DEALERSHIP BUT HAVE NO IDEA WHAT IS GOING ON OR WHEN TO EXPECT IT. THANK YOU. *TR
I JUST EXPERIENCED A SAFETY DEFECT THAT COULD HAVE HAD VERY SERIOUS CONSEQUENCES. IT INVOLVES THE FAILURE OF THE SHIFT CABLE ATTACHMENT TO THE TRANSMISSION MOUNTED SHIFT LEVER. YOU UNKNOWINGLY LOOSE THE ABILITY TO PLACE THE TRANSMISSION INTO THE "PARK" POSITION, WITH THE RESULTING VEHICLE MOVEMENT OF AN APPARENTLY PARKED VEHICLE. PLEASE CONTACT ME ASAP. -- THANKS *TR
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS UNABLE TO ACCESS THE REAR DRIVER AND PASSENGER DOORS BECAUSE THEY FAILED TO UNLATCH AND LATCH PROPELY. THE FAILURE WAS CONTRIBUTED TO THE CLOSURE LATCH ASSEMBLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V494000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH); HOWEVER, THE REMEDY DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 135,000 AND CURRENT MILEAGE WAS 150,000.
2002 GMC ENVOY WITH SEVERAL RECALLS AND REPAIRS. CONSUMER STATES THAT THE DEALER SAID THE ONLY RECALL ON HER VEHICLE WAS FOR THE INSTRUMENT PANEL. MECHANIC STATED THE WARRANTY EXPIRED AND SHE WOULD HAVE TO PAY FOR THE RECALL REPAIR. *KB RECALL # 03V096000. *JB
I HAVE HAD A INTERMITTENT RUMBLING SOUND IN THE DRIVERS COMPARTMENT LIKE THE DOORS ARE NOT CLOSED PROPERLY. I HAVE CHECKED DOORS CLOSED BUT YET IT STILL HAPPENS. TOOK BACK TO DEALERSHIP AND THEY COULD NOT FIND A PROBLEM. THE FUEL GAUGE IS READING INCORRECTLY, AT A HALF A TANK OF FUEL THE GAS HAND WILL INTERMITTENTLY MOVE UP OR DOWN. ALSO NOV. 2006 A HIGH PITCH SQUEAL FROM THE FRONT OF VEHICLE WHILE DRIVING BETWEEN 1 AND 40 MPH. *JB
MID JUNE 2006, WIFE DROVE TO WORK AND STOPPED AT A GAS STATION TO GET GAS. WHEN SHE RESTARTED THE CAR, THE INSTRUMENT POWER PANEL DID NOT WORK NOR ANY OF THE INSTRUMENTS SUCH AS SPEEDOMETER. SHE CONTINUED TO HER JOB AND PARKED THE CAR. WHEN SHE LEFT WORK AND STARTED THE CAR, EVERYTHING WAS WORKING AGAIN. SHE TOOK THE CAR TO A GMC DEALER ABOUT THE PROBLEM. THEY SAID THEY COULD NOT DO ANYTHING BECAUSE EVERYTHING APPEARS TO BE WORKING. I HAVE DONE A SEARCH ABOUT RECALLS AND FOUND THAT A RECALL NHTSA 03V096000 APPEARS TO AFFECT ME. I AM TOLD BY GMC THAT MY VIN NUMBER DOES NOT APPLY TO THIS RECALL. *NM
REAR DOOR LATCHES SEIZE AND DO NOT LATCH THE DOOR CLOSED. INTERMITTENT PROBLEMS WITH ALL THE DOOR LATCHES IN THIS VEHICLE OCCURS FROM TIME TO TIME. *AK
THE HAS BEEN CONCERNED ABOUT THE FACTED THAT BOTH REAR DOORS HAVE INTERMITTENTLY FLEW OPEN ON DIFFERENT OCCASIONS WHEN MAKING A TURN, EVEN WHEN THE CHILD PROOF LOCK WAS ACTIVATED. VEHICLE WAS TAKEN TO THE DEALER AND BOTH DOORS WERE CORRECTED. *LA *NM
TRANSMISSION DOES NOT WORK PROPERLY. HAVE HAD IT REPAIRED TWICE, BUT STILL VIBRATES, AND FAILS TO MOVE VEHICLE FORWARD AT TIMES, FROM A DEAD STOP. IS VERY DANGEROUS AT INTERSECTIONS WHERE MOVING QUICKLY IS IMPERATIVE. ALSO WIRING PROBLEMS WHICH OPERATE VARIOUS REMOTE INSTRUMENTS (MIRRORS, SEATS, ETC.) FEAR OF FIRE. REAR DOOR LATCH WAS REPLACED - CLICKS "LOCKED/UNLOCKED" WHILE DRIVING. SEATS MOVE ON THEIR OWN WHILE DRIVING. *NLM
ALL 4 DOORS UNLOCKED WITHOUT WARNING. PROBLEM OCCURRED MOST WHEN THE TEMPERATURE WAS COLD. *JB
CONSUMER IS HAVING PROBLEMS INSTALLING THE CHILD SEAT IN THE BACK SEAT. THE LATCHES , LOCKS, AND LINKAGE SYSTEM IS NOT SAFE TO USE IN THIS KIND OF VEHICLES. MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. PH
ENTIRE DRIVER'S DASH MODULE GOES OUT WHILE DRIVING. NO GAUGES AVAILABLE. HAVE TAKEN TO DEALERSHIP WHERE THEY CAN FIND NO PROBLEM. HAVE CONTACTED GM HDQ , INSPECTED BY AREA ZONE MANAGER WHO STATES NO PROBLEM WITH VEHICLE. THIS SAME VEHICLE HAS HAD NUMEROUS ENGINE STALLS WHILE DRIVING, REAR END LOADING SUSPENSION GIVING OUT AND DASHBOARD CONSOLE BLACKOUTS. GM REFUSES TO BUY BACK, PLEASE HELP GET THIS VEHICLE OFF THE ROAD AS I FEAR FOR MY LIFE DRIVING IT.*AK
WHILE DRIVING, ALL GAUGES WENT BLANK, DARK, HAD TO STOP VEHICLE AND TURN OFF THE ENGINE, AFTER 5 MINUTES, TURNED IT BACK ON. GAUGES STARTED WORKING AGAIN. DEALER COULD NOT DUPLICATE PROBLEM. *AK *TT
PASSENGER'S SIDE POWER SEAT IS TILTED IN A DOWNWARD POSITION. CANNOT TILT UPWARD DUE TO ELECTRICAL MALFUNCTION. MOTOR CAN BE HEARD, BUT NOTHING IS HAPPENING.*AK
APPEARS THAT VEHICLE MANUFACTURER HAS OPTED TO NOT INSTALL ALL REAR SEAT BOTTOM LATCHES ON THE REAR PASSENGER SEATING. THIS IS BEING REPORTED BY SEVERAL VEHICLE OWNERS OF THE 2002 CHEVY TRAILBLAZER/GMC ENVOY LINE. IN THE EVENT OF A COLLISION, HAVING ONLY ONE LATCH ON THE LARGER SPLIT SEAT MAY CAUSE THE THE SEAT TO BE JARRED LOOSE WHICH IN TURN COULD POTENTIALLY RESULT IN PASSENGER INJURY. I WOULD LIKE TO KNOW HOW MANY OTHER OWNERS HAVE REPORTED THIS, AND IF THERE'S PLANS BY GM TO CORRECT THIS SITUATION.
TRANSMISSION DOES NOT SEEM TO DOWNSHIFT; LOUD FAN NOISE WITH LOSS OF POWER; HARD SHIFT INTO GEAR FROM START; MISSING REAR SEAT LATCH TO HOLD DOWN SEAT AND EASILY WOBBLES WHEN SHAKEN; HOOK FOR LATCH IS PRESENT BUT NO LATCH PRESENT SEEMS TO BE DESIGN FLAW. *AK
THE DRIVERS SIDE REAR SEAT BOTTOM CUSHION HAS 2 LATCH HOOKS PROTRUDING FROM THE FLOOR AND OPENINGS FOR 2 LATCHES BUT ONLY 1 LATCH IS INSTALLED. TOLD BY DEALER THAT ALL ENVOYS ARE THAT WAY. SEAT WOBBLES AND TIDER-TODDERS WHEN 1 PASSENGER SITS IN THE MIDDLE POSITION AND ANOTHER IN THE DRIVER'S REAR.*AK
THERE ARE TWO LATCHES AT BOTTOM OF DRIVER'S SEAT FOR SECURITY. THERE IS A HOOK FOR TWO LATCHES, BUT THERE IS ONE THERE . DEALERSHIP IIS AWARE OF PROBLEM.*AK
TURNED IGNITION ON AND INSTRUMENTAL PANEL WAS COMPLETELY DEAD, THERE WAS NO ILLUMINATION. *AK *YH
TURNED IGNITION ON AND INSTRUMENTAL PANEL WAS COMPLETELY DEAD. THERE WAS NO ILLUMINATION. PLEASE PROVIDE VEHICLE INDENTIFICATION NUMBER, AND ANY FURTHER INFORMATION. *AK
POWER STEERING RACK FAILED AT HIGHWAY SPEEDS, MAKING IT DIFFICULT TO STEER VEHICLE. DEALER HAS INSPECTED VEHICLE AND DETERMINED THAT STEERING RACK WOULD NEED TO BE REPLACED.*AK THERE WAS A LOUD NOISE DUE TO NO FLUID IN THE POWER STEERING RESERVOIR. REAR DIFFERENTIAL LEAKS. DRIVER SIDE FRONT AND REAR DOORS RATTLE AND FLEW OVER LARGE BUMPS. INTERIOR COURTESY LIGHTS DO NOT COME ON WHEN PASSENGER SIDE DOOR IS OPEN. *SLC
REAR SEAT BRACKET STICKING OUT BETWEEN BOTH SEATS. *YH
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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