2002 GMC Envoy Tires & wheels Problems

TIRE FAILURE/BLOWOUT.. TIRE UNDER 3 YEARS OLD. *TR

NHTSA ID

10620774

Incident

Aug 7, 2014

Mileage

220,000 mi

SPARE TIRE HOIST JAMMED COULD NOT LOWER TIRE TO CHANGE FLAT HAD TO WAIT IN 20 DEGREE WEATHER FOR A TOW. *TR

NHTSA ID

10378259

Incident

Jan 20, 2011

I AM THE ORIGINAL OWNER OF A 2002 GMC ENVOY. I LIVE IN NEW JERSEY AND I RECENTLY CAME OUT OF MY HOUSE AND FOUND I HAD A FLAT FRONT TIRE. THIS IS THE FIRST TIME SINCE WE PURCHASED OUR ENVOY THAT WE ATTEMPTED TO CHANGE A FLAT TIRE ON THE ENVOY OURSELVES. I WANTED TO SWITCH THE FLAT WITH MY FULL SIZE SPARE. WHEN MY HUSBAND TRIED TO REMOVE THE SPARE THE HOIST THAT HOLDS THE SPARE TIRE WOULD NOT BUDGE. HE EVENTUALLY JACKED UP THE VEHICLE AND REMOVED THE FLAT TIRE AND TOOK IT TO BE REPAIRED. LATER THAT DAY I BROUGHT MY ENVOY TO A TIRE STORE TO REPLACE ALL MY TIRES. THE SERVICE ATTENDANT TOLD ME HE COULD NOT LOWER THE HOIST TO REMOVE THE SPARE EITHER AND SUGGESTED I TAKE IT TO MY GMC DEALER. I BROUGHT MY ENVOY BACK TO THE DEALER I PURCHASED IT FROM AND THEY ALSO COULD NOT LOWER THE HOIST. I SPOKE TO THE SERVICE MANAGER AND HE TOLD ME IT WAS A 'DESIGN FLAW ON THE PART OF GMC. HE ALSO TOLD ME THAT THE SAME THING HAPPENED TO HIS GMC VEHICLE ONLY IN HIS CASE THE HOIST AND SPARE FELL OUT OFF HIS WHILE HE WAS DRIVING IT AND HE DID NOT EVEN REALIZE IT UNTIL HE LOOKED UNDERNEATH ONE DAY AND IT WAS GONE. HE THEN TOLD ME IT WOULD COST ME $285 TO REPLACE MINE. I CALLED GMC CUSTOMER SERVICE AND WAS TOLD THAT BECAUSE MY CAR HAD 89,000 MILES AND IT WAS OUT OF ITS WARRANTY THAT THEY WOULD NOT REIMBURSE ME FOR THE REPAIR. GMC SAID IT WAS 'NORMAL WARE AND TARE' AND WAS CAUSED BY BAD WEATHER AND ROAD SALT. WHY ON EARTH WOULD GMC DESIGN A SPARE TIRE HOIST THAT COULD NOT WITHSTAND THE ELEMENTS FOR THE LIFE OF THE VEHICLE? THERE IS NOTHING WRITTEN IN THE OWNER'S MANUAL ABOUT HOW TO CARE AND MAINTAIN FOR THE SPARE TIRE HOIST ON THE 2002 ENVOY. I WAS LUCKY THE FLAT OCCURRED IN FRONT OF MY HOUSE AND NOT ON A HIGHWAY IN THE MIDDLE OF NOWHERE. *TR

NHTSA ID

10366778

Incident

Nov 10, 2010

Mileage

89,000 mi

CONTINENTAL CROSS CONTACT LX 245/6517R TIRE. *TR

NHTSA ID

10357046

Incident

Sep 22, 2010

SPARE TIRE HOIST SECONDARY LATCH FROZEN, 2002 GMC ENVOY. SPARE TIRE COULD NOT BE REMOVED FROM HOIST WHEN A ROAD HAZARD BLOWOUT OCCURRED. TOW TRUCK OPERATOR COULD NOT REMOVE SPARE. AFTER A TOW TO TIRE VENDOR, THEY COULD NOT GET THE SPARE DOWN. UPON VISITING A DEALERSHIP THEY COULD NOT REMOVE THE SPARE TIRE AND SAID THE MECHANISM WAS 'FROZEN' AND HAD TO BE REPLACED FOR $250, BUT THEY DIDN'T HAVE THE PART IN STOCK. AFTER A TRIP TO ANOTHER DEALERSHIP, THEY CUT THE HOIST CABLE, REMOVED THE SPARE AND REPLACED THE HOIST PART. ONE CAN ONLY IMAGINE THE TRAUMA IF THE FAMILY HAD BEEN ON US HIGHWAY 50 IN THE MIDDLE OF NOWHERE WHEN THIS INCIDENT OCCURRED. THIS MUST BE A PRIMA-FACIE VIOLATION OF THE FMVSS CODE THAT REQUIRES A SPARE TIRE. YES, THE SPARE TIRE IS PRESENT, BUT IT CAN'T BE INSTALLED ON THE VEHICLE. ONE WOULD HOPE THAT AUTOMOTIVE ENGINEERS KNOW THAT THE UNDERSIDE OF A VEHICLE IS SUBJECT TO CORROSION AND DESIGN ACCORDINGLY. RESEARCHING THIS ISSUE, MANY ENTHUSIAST FORUMS AND OTHER BLOGS REFLECT THE FRUSTRATIONS OF OWNERS WITH THE SAME SITUATION. THE COMMON GRASSROOTS SOLUTION IS TO CUT/GRIND OFF THE SECONDARY LATCH. THUS DEFEATING THE SAFETY SYSTEM INTENT. ONE CAN ONLY HOPE THEY ARE NOT BEHIND A MOVING VEHICLE WITH SUCH A MODIFICATION WHEN THE SPARE TIRE DROPS. GMC CUSTOMER SERVICE, WHILE POLITE, INFORMED THAT THEY COULD NOT REIMBURSE THE COST OF THE HOIST REPLACEMENT BECAUSE THERE WAS NOT A SERVICE BULLETIN COVERING THE PROBLEM. YES, THE VEHICLE IS LONG OUT OF WARRANTY, BUT THIS IS A SERIOUS CUSTOMER SAFETY ISSUE. FROM THE FORUMS AND BLOGS, IT IS OBVIOUS THAT THIS IS A PERVASIVE PROBLEM, AND THE 'FIX' MIGHT BE MORE DANGEROUS THAN THE INITIAL ISSUE. *TR

NHTSA ID

10339239

Incident

Apr 28, 2010

Mileage

145,000 mi

TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE AIR BAG LIGHT IS CONSTANTLY ILLUMINATED AND ONLY DIMS WHEN THE VEHICLE IS TURNED OFF. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED TO USE THE 4 WHEEL DRIVE, BUT IT WOULD NOT WORK. THE INDICATOR LIGHT REMAINS ILLUMINATED; HOWEVER, NONE OF THE 4 WHEEL DRIVE LEVELS WORK. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 01V283000 (POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)) AND 02V222000 (AIR BAGS). THE CURRENT MILEAGE WAS 127,000 AND FAILURE MILEAGE WAS 95,000. UPDATED 01-14-08. *KB THE CONSUMER STATED THE 4-WHEEL LIGHT ONLY ILLUMINATED WHEN THE VEHICLE WAS STARTED. UPDATED 12/12/07. *JB

NHTSA ID

10209719

Incident

Feb 6, 2006

Mileage

95,000 mi

THE VEHICLE HAD A FLAT TIRE. WHEN TRYING TO LOWER THE SPARE ACCORDING TO THE INSTRUCTIONS THE SPARE WOULD NOT DROP DOWN. THE CAR NEEDED TO BE BROUGHT TO A CHEVROLET DEALERSHIP, WHO CHARGED $350 TO REPLACE THE SPARE TIRE MECHANISM BECAUSE IT WAS BROKE DUE TO ROAD WATER, DIRT, SALT DETERIORATING IT OVER TIME.*AK

NHTSA ID

10188234

Incident

Apr 16, 2007

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE 4-WHEEL DRIVE INDICATOR LIGHT ILLUMINATED, AND THE VEHICLE STOPPED AS IF THE BRAKE WAS APPLIED WHEN THE ACCELERATOR PEDAL WAS RELEASED. ALSO, A SMELL WAS COMING FROM THE BRAKES AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE TRANSFER CASE CONTROL MODULE NEEDED TO BE REPLACED.

NHTSA ID

10170927

Incident

Oct 16, 2006

Mileage

43,044 mi

WHILE DRIVING MY VEHICLE AND THE 4 WHEEL DRIVE SWITCH IS IN THE OFF POSITION, MY VEHICLE WILL ENGAGE INTO 4 HIGH AND THE 4 LOW LIGHT FLASHES LIKE IT'S TRYING TO GO INTO 4 LOW. IT WILL KEEP SWITCHING BACK & FORTH FROM 4HI TO A4WD AND THEN GO OFF. THIS HAS HAPPENED A COUPLE TIMES NOW. ANOTHER TIME I WAS TURNING INTO A PARKING SPACE AND THEN MY STEERING WHEEL BECAME VERY HARD TO TURN, MY CAR WAS IN 4HI WITH THE 4 LOW LIGHT FLASHING BUT THE SWITCH WAS OFF. *NM

NHTSA ID

10144464

Incident

Nov 23, 2005

Mileage

50,000 mi

I HAVE A 2002 GMC ENVOY SLE VIN # [XXX] PURCHASED AND SERVICED BY MALOUF IN NORTH BRUNSWICK, NJ. I HAVE COMPLAINED ON TWO OCCASIONS THAT THE 4 WHEEL DRIVE LIGHT SWITCH JUMPS FROM 2-HIGH TO 4-WD AND CONTINUES TO BLINK. WHILE THIS IS HAPPENING THERE IS A FAINT SCRAPING SOUND FROM UNDER THE VEHICLE AND THAN THE VEHICLE SLOWS DOWN TO A GRADUAL COMPLETE STOP. IT FEELS LIKE THE BRAKES ARE BEING APPLIED. THERE ALSO A FAINT ODOR OF BURNING BRAKES. THIS 1ST HAPPENED AROUND AUGUST 1 2005 AND THAN AGAIN IN OCT 2005 TWO TIMES THE 1ST TIME THE DEALERSHIP RE- PROGRAMMED THE COMPUTER AND UP DATED IT, ITS WAS OK FOR A LITTLE WHILE. THAN IT HAPPENED AGAIN IN OCT. THEY TOLD ME THERE WAS NOTHING THEY COULD SEE AND THAT EVERYTHING WAS WORKING THE WAY IT SHOULD BE. THERE IS SOMETHING VERY WRONG WITH THIS VEHICLE AND IM AFRAID THIS IS GOING TO HAPPEN AT HIGHER SPEEDS. PLEASE GET BACK TO ME AS SOON AS POSSIBLE. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

10141806

Incident

Aug 1, 2005

MY VEHICLE IS A 2002 GMC ENVOY. I HAVE HAD 3 INCIDENTS WITH THE 4 WHEEL DRIVE SYSTEM IN THIS VEHICLE SINCE DECEMBER 2003. THE NEWEST FEATURE WITH THESE VEHICLES, AS WITH THE CHEVEROLET TRAILBLAZERS IS THE AUTOMATIC 4 WHEEL DRIVE SYSTEM. THIS SYSTEM ALLOWS THE DRIVER TO PUT THIS LEVER IN AND THE VEHICLE WILL BE IN 2 WHEEL DRIVE AND WILL SWITCH TO 4 WHEEL DRIVE WHEN ROAD CONDITIONS ARE A NECESSITY FOR 4 WHEEL DRIVE. MY VEHICLE'S 4 WHEEL DRIVE SYSTEM BROKE IN DECEMBER 2003. IT WAS REPORTED TO ME FROM ALASKA SALES AND SERVICE WHO REPAIRED THE VEHICLE THAT THE FRONT DIFFERENTIAL HAD TO BE REPLACED DUE TO THE 4 WHEEL DRIVE SYSTEM. THEN THERE WAS A LEAK OF SOME FLUID UNDER THE VEHICLE NOTICED APRIL THROUGH MAY 2004. THE VEHICLE WAS IN THE SHOP AT ALASKA SALES/SERVICE AGAIN AND A TRANSFER CASE WAS REPLACED IN THE VEHICLE. COME WINTER IN 2004, MY 4 WHEEL DRIVE NEEDED TO BE USED AGAIN DUE TO WEATHER IN ALASKA. MY VEHICLE WAS IN FOR A MAJOR CHECKUP ON DEC 14TH, 2004 AND I WAS TOLD THE 4 WHEEL DRIVE SYSTEM WAS IN GOOD SHAPE. I HAD THE VEHICLE BACK IN THE SHOP WITHIN 2 WEEKS FOR A LOUD NOISE IN THE 4 WHEEL SYSTEM. AGAIN THE VEHICLE WAS IN THE SHOP AND ANOTHER TRANSFER CASE WAS REPLACED. MY MAJOR COMPLAINT TO THE FEDERAL CONSUMER COMPLAINT SYSTEM IS THAT THIS VEHICLE IS A 2002, AND THIS VEHICLE HAS BEEN IN THE SHOP FOR THE SAME PROBLEM MORE THAN 3 TIMES UNDER THE 3 YEAR NEW CAR WARRANTY. I FEEL THAT THE GENERAL MOTORS CORPORATION SHOULD BUY THIS VEHICLE BACK OR PURCHASE A NEW VEHICLE FOR ME DUE TO THE PROBLEMS I HAVE HAD TO ENDURE. I AM IN THE PROCESS OF FINDING A LAWYER IN ALASKA THAT WILL SUPPORT THE AUTOMOBILE LEMON LAW. *JB

NHTSA ID

10106298

Incident

Jan 7, 2005

TRANSFER CASE( 4-WHEEL DRIVE) WASN'T ENGAGING. VEHICLE WAS INSPECTED BY A DEALERSHIP, WHO INDICATED THAT THE TRANSFER CASE SHIFT CONTROL MODULE WAS DEFECTIVE, AND NEEDED TO BE REPLACED. THEY ALSO INDICATED THAT THE PART HAD TO BE ORDERED. A WEEK LATER WHEN THE CONSUMER CONTACTED THE DEALERSHIP TO INQUIRE ABOUT WHEN THE PART WILL ARRIVE THEY WERE INFORMED NOT UNTIL MARCH DUE TO THE PART BEING BEING RE DESIGNED. THE PART # WAS 12590220.*AK

NHTSA ID

10106987

Incident

Dec 31, 2004

Mileage

44,000 mi

FAILURE OF ENGINE COOLING SYSTEM AND FOUR WHEEL DRIVE SYSTEM. *JB

NHTSA ID

10098370

Incident

Oct 28, 2004

WHILE DRIVING AT A LOW SPEED AND TURNING TO THE LEFT, THE FOUR WHEEL DRIVE ENGAGED. THE DEALERSHIP REPLACED THE SELECTOR SWITCH TWICE FOR THE FOUR WHEEL DRIVE. *JB

NHTSA ID

10091424

Incident

Sep 7, 2004

MY FRONT TIRE HAD A LEAK AND WAS DOWN TO THE RIM. I WAS ON A LEVEL SERVICE AND AN IDEAL SPOT FOR ONE TO CHANGE A TIRE. I READ THE SERVICE INSTRUCTIONS SEVERAL TIMES AND FOLLOWED THEM EXACTLY, BUT COULD NOT GET THE SPARE TIRE OFF OF THE SUV. THE SECONDARY LOCK WOULD NOT COME OFF. I ENDED UP CALLING AAA TO COME OUT AND TRY AND HELP. THE TECHNICIAN SAID THAT HE HAD SEEN THIS ON OTHER ENVOYS/TRAILBLAZERS, BUT NOT TO THIS EXTENT. HE WORKED ON IT FOR ABOUT 30 MINUTES WITH NO LUCK. FINALLY, HE HAD TO FILL IT UP WITH AIR AND I HAD TO DRIVE TO THE NEXT GAS STATION TO FILL IT UP MORE. I HAD TO KEEP DOING THAT UNTIL I FOUND A PLACE THAT COULD JACK UP MY CAR AND FIX THE TIRE ON THE SPOT (WITHOUT USING THE SPARE). I STILL CANNOT GET THE SPARE OFF OF MY TRUCK. I AM VERY UPSET WITH THIS. *AK

NHTSA ID

10080737

Incident

Jul 7, 2004

Mileage

57,900 mi

CONSUMER HAD ALL OF THE WEATHER PROOFING ON THE VEHICLE REPLACED BY THE DEALER AS WELL AS THE CLUTCH ASSEMBLY . *AK THE FAN CLUTCH WAS REPLACED, THE AIR BAG INDICATOR LIGHT CAME ON. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE IF THE LIGHT WASN'T ON AT THE TIME. THE PLASTIC TRIM FROM THE SEAT BELT BROKE, THE SEAT BELT FAILED AGAIN, THE TRANSMISSION WOULD DRAG, THE ENGINE LIGHT WAS ON AND MADE A GRINDING NOISE,THE DRIVERS SIDE TIRE WAS LOOSING PRESSURE, THE PASSENGER INNER DOOR SEAL LEAKED, THE CLOCK ON THE RADIO WOULD RESET ITSELF, THE DRIVERS SIDE SEAT BELT WOULD LOCK UP WHEN THE BRAKES WERE APPLIED THEY WOULD SKID AND PULL TO THE RIGHT. *SC *JB

NHTSA ID

10073548

Incident

Jun 1, 2004

Mileage

500 mi

OUR 02 GMC ENVOY RANDOMLY SHIFTS THE TRANSFER CASE INTO NEUTRAL WHILE DRIVING CAUSING A NO POWER SITUATION IN TRAFFIC. THIS HAS PUT MY WIFE AND CHILD IN DANGER ON MORE THAN ONE OCCASSION.

NHTSA ID

10062472

Incident

Mar 17, 2004

Mileage

70,800 mi

WHILE DRIVING 40 MPH VEHICLE JOLTED AND SLIPPED INTO ANOTHER GEAR WITHOUT CONSUMER SHIFTING GEARS. VEHICLE WAS SERVICED, TECHNICIAN DETERMINED THAT TRANSFER CASE MODULE NEEDED TO BE REPLACED. *AK

NHTSA ID

10055972

TRANSFER CASE: WHILE DRIVING AT HIGHWAY SPEED OF ABOUT 65 MPH WITH THE TRANSFER CASE SWTICH SET TO A4WD THE TRRANSFER SWITCH WITHOUT ANY INPUT OR OPERATOR CONTROL SWITCHED TO 4HI (BOTH THE SWITCH POSITION AND INDICATOR LIGHT) AND THE 4LO INDICATOR LIGHT WAS FLASHING AMBER INDICATING THE TRANSFER CASE WAS ATTEMPTING TO SWTICH INTO 4LO. THIS HAS OCCURRED APROXIMATELY 6 TIMES PREVIOUSLY AT VARIOUS SPEEDS, WHILE DRIVING STRIAGHT OR CONDUCTING TURNING MANEUVERS; BUT ONLY WHEN THE ENGINE IS WARM. THE LATEST INCIDENT ON 12/28/2003 (PROMPTING THIS COMPLAINT) OCCURRED AFTER THE DEALERSHIP COMPLETED THE REMEDY SPECIFIED BY SERVICE BULLETIN 02-04-21-002A ON 12/26/2003.*AK

NHTSA ID

10052498

Incident

Dec 28, 2003

Mileage

37,500 mi

GMC ENVOY 2002 SLE XL PURCHASED IN THE MONTH OF JUNE AND STARTED HAVING PROBLEMS IN OCT. THE VEHICLE WOULD SHIFT IN AND OUT OF 2WD AND 4WD ON IT'S OWN AND ON OCCASION IT WOULD LOCK THE WHEELS ALSO. PROBLEM MOSTLY OCCURED WHEN MAKING TURNS. STATED PROBLEM TO DEALER (10/18/02) - DEALER REPLACED 4WD SELECTOR SWITCH (REASON: INTERNALLY SHORTED). HAD PROBLEM AGAIN IN MONTH OF FEB. '03. BROUGHT VEHICLE BACK TO THE SAME DEALER AND EXPLAINED PROBLEM AGAIN (02/21/03). DEALER REPLACED 4WD SELECTOR SWITCH AGAIN. REASON WHY I'M FILING THIS COMPLAINT IS BECAUSE I FEEL THIS VEHICLE IS NOT SAFE. I ALSO REALIZED THAT I'M NOT THE ONLY ONE EXPERIENCING THESE SAME PROBLEMS. MY HOPE IS THAT GMC WILL TAKE NOTICE AND CORRECT THIS PROBLEM QUICKLY.

NHTSA ID

10007987

Incident

Oct 18, 2002

Mileage

3,291 mi

WHILE TOWING VEHICLE IN NEUTRAL, TRANSMISSION SLIPPED OUT OF GEAR AND A FIRE STARTED IN TRANSMISSION AREA. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATES THAT THE TRANSFER CASE SHIFT MODULE FAILED TO ENGAGE NEUTRAL, CONSUMER HAD BRACKETS AND WIRING INSTALLED TO ACTIVATE THE BRAKE AND TAIL LIGHTS WHEN BEING TOWED, THERE IS A RECALL, 01V334, REGARDING TRANSFER CASE CONTROL MODULE PROBLEMS, HOWEVER THIS VIN IS NOT INCLUDED. *SLC

NHTSA ID

8007481

Incident

Feb 13, 2002

TIRES ON FRONT OF VEHICLE HAD STEEL BELTS COMING OUT. ALSO, THERE WAS A RECALL ON VEHICLE WHICH DEALER DID NOT TELL CONSUMER. RECALL WAS TO INSPECT AND REPLACE FRONT LOWER CONTROL ARM BRACKETS. CONTACTED DEALER ABOUT TIRES AND DEALER URGED CONSUMER TO BRING VEHICLE IN. AFTER DEALER LOOKED AT TIRES, WOULD NOT LET CONSUMER DRIVE VEHICLE. DEALER STATED IT WAS UNSAFE. *AK THE CONSUMER REPORTED THAT THE FRONT TIRES WERE WORN EXCESSIVLY. THE DEALER REPLACED BOTH FRONT TIRES. MICHELIN SIZE 17, DOT NUMBER RM3KTD2CX. *YH

NHTSA ID

897802

Incident

Sep 29, 2001