2013 Hyundai Azera

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

The contact's wife owns a 2013 Hyundai Azera. The contact stated while driving at various speeds, the vehicle was shuddering and then stalled. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the spark plugs, and ignition coils needed to be replaced. The contact purchased the parts, and the vehicle was taken to an independent mechanic, where the parts were replaced; however, the vehicle was still shuddering while driving. A mobile independent mechanic recommended that the key fob battery be replaced. The key fob battery was replaced; however, the failure persisted. The vehicle was towed to the dealer, where it was determined that the starter had failed. The dealer replaced the starter; however, the failure persisted. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), which the contact related to the failure. The contact advised the dealer to perform the recall repair. The dealer informed the contact that the remedy was not yet available. The contact stated that vehicle remained with the dealer; however, the dealer failed to complete the recall repair once the parts became available, and the dealer towed the vehicle away. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.

NHTSA ID

11653895

Incident

Apr 10, 2024

Mileage

140,000 mi

Vehicle started having overheating issues around August 2024, took it to mechanics to get it looked at and tried various fixes, concluding in a blown head gasket. When I took my car to a third party mechanic to fix the head gasket they found that the head bolts of the cars engine had been pulled out of the threads and said that it was a manufacturing issue. Head gasket was fixed but the car was having the same issues due to the head bolts being loose. I've taken my vehicle to the nearest Hyundai Dealership and told them about the overheating and head bolts being pulled out of the threading. They ran their diagnosis and then charged $1000 for a thermometer change (which our third party mechanic had also done already) and a coolant flush, which did not fix the issue as the car would still overheating after pick up. After taking my vehicle back to the dealership they said it had a blown head gasket claiming over $14,000 dollars for an engine replacement. They failed to acknowledge the issue of head bolts being pulled of their threads which has become a common issue across their 3.3l v6 GDI Lambda II engines, as is documented by many online. The Hyundai 2017 Santa Fe which also uses the 3.3l v6 GDI Lambda II engine is currently getting an extended warranty for engine replacements for all models from 2013-2017. It's strange that Hyundai is only doing extended warranties/recalls for Santa Fe model cars when they have other vehicles, like my 2013 Hyundai Azera, that use the same 3.3l v6 GDI Lambda II engine that will have similar issues. All vehicles that use the 3.3l v6 GDI Lambda II engine should be getting recalled. Hyundai does not seem to want to take responsibility for their faulty engineering on this engine and lazily claim it to be a "blown head gasket" issue when the head bolts being pulled of the threads causes the vehicle to overheat is what is causing the blown head gasket in the first place. They dismiss it as a blown head gasket and don't look any further.

NHTSA ID

11635910

Incident

Jan 10, 2025

The Car started to emit Smoke while Driving on highway. All the feature indicate that the issue is purely related to the recall but the Hyndai took in the vehicle and gave me a decision that the engine failure is not related to recall. Said that the recall has been completed.

NHTSA ID

11633192

Incident

Aug 15, 2024

My Engines head bolts have been pulled out of the threads causing the engine to overheat

NHTSA ID

11627036

Incident

Aug 21, 2024

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that the remedy to replace the fuse was inadequate and did not address the possible brake fluid leak, which could cause an electrical short. The contact stated that while driving at an undisclosed speed, the MIL warning light illuminated. The contact stated that the diagnostic test and recall repair appointment was scheduled. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000. Parts distribution disconnect.

NHTSA ID

11600514

Incident

Jul 7, 2024

Mileage

65,000 mi

I like to report that this vehicle developed moisture inside the head lamps and it has inside a silver/ look like tent foil spread all over. At nigh we can’t see the road. We replaced the light 💡 and bought the most brighter once $109.@ and we still can’t see at night. It is a safety issue since we can see. I’m not the only one you have1000s of customers with the same issues but they have bought the part in Amazon’s. My problem about that is that they do not sale them for my car it said that is for Sonata. And that once you buy it you would have to get a built hule that fits. This is one of the comments on companies: 10:31 5G: 83 ' F FMac8413 V 1 post • Joined 2022 #1 • May 29, 2022 Well I inherited a 2013 Azera. Nothing but light things are useless I can’t see at night and the look bad. Would a 2011 sonata parts fit my 2013 Azera? It would have to be a matter of bolt holes being different because side by side these cars look identical! Anyway any serious input is greatly appreciated.

NHTSA ID

11600083

Incident

Jul 8, 2024

[XXX] Bought a used 2013 Hyundai Azera. Since day 1 it has overheating issue. Within the first 2 wks of ownership, we replaced the radiator cap, thermostat, and had engine checked for leaks at Pep Boys. Replacing the water pump was next. On the night of [XXX] we replaced the water pump. Cranked engine and no leakage, so I decided to take my car home which was 45 minutes away. After driving for 15-20 minutes, the temp gauge was almost topped out, so I slowed down. I was approaching a gas station in a town halfway to home and decided I needed to pull in, but the car suddenly and steadily lost power. I had barely enough power to pull into a space away from door (I just knew it was bad and I didn't want car in the business's way). Car would not crank after being shut off for about 20 minutes. I called my husband and he brought a car hauler trailer to put it on. The vehicle was checked for leaks by PepBoys, but it is going for a reputable mechanic inspection soon as can be scheduled. So I had this car not even 30 days, paid cash for it (which I hope to recover) and mechanic friend of mine tells me it's a blown head gasket. From what I've read, it has the 3.3L Lambda engine causing issues for other model vehicles. Is there a recall? What options for replacement are there? Anyone can inspect the car at any time. It is just taking up a space in the apartment parking lot right now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11593527

Incident

May 7, 2024

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11588072

Incident

May 10, 2024

Certain 2012 – 2017 model year Accent, 2012 – 2017 model year Azera, 2013 – 2018 model year Santa Fe Sport, 2013 – 2019 model year Santa Fe, and 2012 – 2017 model year Veloster vehicles may exhibit an intermittent airbag warning light and diagnostic trouble codes (DTCs) may be set. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Occupant Classification System (OCS)/Occupant Detection System (ODS) under these conditions has been extended to 18 years/unlimited mileage from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.

Some vehicles listed below may exhibit an intermittent airbag warning light and DTC(s) B1763 (OCS ECU Defect), and/or B1764 (OCS Mat Defect) may be stored. Hyundai is extending the warranty coverage of the sensor for the Occupant Classification System (OCS) / Occupant Detection System (ODS) to 18 years/unlimited mileage from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Refer to the warranty and parts information outlilned in this bulletin. This bulletin contains the procedure to inspect for the airbag warning light and DTC(s), replace the OCS (ODS) unit or wire harness, reset the OCS (ODS), and initialize the power seat module (if applicable). This TSB also contains the procedure to replace the OCS (ODS) mat if DTCs exist after replacement of the OCS (ODS) wire harness.

Some vehicles listed below may exhibit an intermittent airbag warning light and DTC(s) B1763 (OCS ECU Defect), and/or B1764 (OCS Mat Defect) may be stored. Hyundai is extending the warranty coverage of the sensor for the Occupant Classification System (OCS) / Occupant Detection System (ODS) to 18 years/unlimited mileage from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Refer to the warranty and parts information outlined in this bulletin.

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.