RoadVitals

2022 Jeep Grand Cherokee 4XE

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
148
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
12
Latest Sep 1, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8
7 injuries, 0 deaths reported

Overview

Our database contains 148 NHTSA owner-reported complaints for the 2022 Jeep Grand Cherokee 4XE, most frequently naming the electrical, driver assistance and steering categories. 12 safety recalls have been issued covering this model year; and 814 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

12 campaigns cover this model year

View all 12

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V562000

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Sep 1, 2026
328,381 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
The risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
The remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Chrysler (FCA US, LLC)Manufacturer number 89DView on NHTSA.gov
24V720000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Sep 27, 2024
154,032 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk: A vehicle fire while parked or driving can increase the risk of injury.
The remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Chrysler (FCA US, LLC)Manufacturer number 95BView on NHTSA.gov
23V413000

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Jun 8, 2023
305,282 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
The risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
The remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
Chrysler (FCA US, LLC)Manufacturer number 64AView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 148
Powertrain (other)
Filed Sep 16, 2026

The contact owns a 2022 Jeep Grand Cherokee 4XE. The contact stated that while driving at an undisclosed speed, the vehicle repeatedly stalled in traffic and failed to accelerate. The driver was forced to frequently pull over to the shoulder. The vehicle was taken to a dealer, and the technician removed the terrain switch; however, the failure persisted. The vehicle was then taken to another dealer. The contact stated that the check engine warning light illuminated during one of the failures.

NHTSA ID
11764756
Incident
Sep 16, 2026
AirbagsElectrical
Filed Mar 25, 2025

The vehicle is displaying "service hybrid system" when driving at highway speeds. We have been told by the service center that this is just a code b273c-00, an error with the airbag system, and we should not worry about this since it is a computer glitch. I have confirmed with the service advisor that it is now impossible to distinguish a real hybrid system malfunction from a "fake" airbag system warning. I am told that the vehicle is safe to drive and nothing requires repair, however, Jeep star publication case S2408000063 states there is a fix, but it is only to be used to "mitigate buyback." That is unacceptable and needs to be remedied as soon as possible.

NHTSA ID
11650653
Incident
Mar 15, 2025
Filed Mar 18, 2025

While driving on the highway, I heard a loud POP coming from the roof of my vehicle. I have a panoramic sunroof. I then pulled over and saw that my sunroof had shattered. The car is less than two years old. I did some research and discovered that I was not the first person to whom this happened. I contacted Jeep, and they were no help with it. They stated they were not responsible for anything and did not even care what I had to say.

NHTSA ID
11649069
Incident
Mar 18, 2025
ElectricalFuel system
Filed Feb 27, 2025

This vehicle has a nonstop history of unresolved electrical issues cause numerous warnings of failed systems, failure to start and randomly going into "Limp mode". It has been to the Jeep service shop 7 times so far. Recently, the vehicle completely shut down and lost all power while driving at speeds higher than 50 mph on 2 separate occasions. On February 2nd 2025 the vehicle lost power on the freeway at 80 mph. I swerved into the left shoulder to prevent an accident. vehicle was towed to Jeep service center, a software upgrade was performed and returned to me as presumed "fixed" by Jeep. On February 25, 2025 the vehicle again lost all power while driving down a highway at 50 mph. Again, forcing me to swerve off the road onto the right shoulder to avoid an accident. Vehicle again was towed to a Jeep service center where it remains.

NHTSA ID
11645230
Incident
Feb 2, 2025
ElectricalEngine
Filed Feb 20, 2025

While driving on the freeway, the vehicle turned off. No engine, no electric, no headlights. I had to coast to the side during traffic. The mechanic is replacing the OCR module, stating the car thought it was in a collision and turned off. Though obviously it wasn’t. Before which, the screen flashes off from time to time. The car has had loss of power for a moment in the past but never all the way off. This was extremely dangerous and I’m concerned the OCR will not fix the issue. It is with the dealership now.

NHTSA ID
11644038
Incident
Feb 11, 2025
Electrical
Filed Feb 20, 2025

See attached document for complaint.

NHTSA ID
11643918
Incident
Jan 24, 2025
Electrical
Filed Feb 13, 2025

I started getting random "service hybrid electrical system" warnings. The warning would come up and go away after approximately 5 seconds. On 2/5/25 I was on the highway going about 65mph when this warning light came on and I lost power. I still had power steering and brakes, but no acceleration. I was in the middle lane during rush hour, trying to coast over to the shoulder. Luckily I was able to make it without causing an accident. I put the vehicle in park and was able to restart. This happened a second time, but luckily I had just parked and was idling. Obviously, this is a very scary, dangerous situation for a vehicle to suddenly lose power anytime let alone when on a very busy highway. The vehicle is currently at the Jeep dealer, but I have read that this is a very common problem with the Jeep hybrids and does not sound like Jeep has figured out the root cause.

NHTSA ID
11642599
Incident
Feb 5, 2025
EngineFuel systemPowertrain (other)
Filed Jan 30, 2025

I was driving in hybrid mode at approximately 50 mph gently accelerating up a gentle hill. All of a sudden, the vehicle lost a significant amount of its motive power and experienced a significant shudder. The power delivery to the vehicle was significantly reduced for 2-3 seconds, puting myself and family at significant risk. The red service hybrid system light lit up on the dashboard and blinked for approximately 5 seconds. The vehicle then returned to normal operation. I took the vehicle to the Jeep dealership the next day and they were not able to find any associated error codes or replicate the issue.

NHTSA ID
11639682
Incident
Jan 29, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

S238A000038 REV.D

SERVICE BRAKES

Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster

9100905

ELECTRICAL SYSTEM; STRUCTURE:BODY

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100902

ELECTRICAL SYSTEM; STRUCTURE:BODY

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S2623000001 REV.A

ELECTRICAL SYSTEM

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

9100363 Rev 3

ENGINE

Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.

S2523000032 REV.B

STEERING; WHEELS

Steering Dragging While Recreational Flat Towing Behind RV.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jeep Grand Cherokee 4XE by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025220—
2024233054.7
2023973048.5
2022Viewing14812049.4
2021000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.