1997 Jeep Grand Cherokee Heating & air conditioning Problems

TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER SIDE BECAME WET FROM THE AIR CONDITIONER. THE FAILURE OCCURRED ON THE REAR PASSENGER SIDE. THE CONTACT COULD NOT REMEMBER WHAT WAS DONE TO REMEDY THE FAILURE IN 1997. THE FAILURE OCCURRED AGAIN SUMMER 2009 AS THERE WAS WATER BUILD UP ON THE FRONT PASSENGER SIDE WHERE THE AIR CONDITIONER WAS IN USE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 142,000.

NHTSA ID

10360434

Incident

May 12, 2009

Mileage

117,000 mi

I HAVE A 1997 JEEP GRAND CHEROKEE AND THE PAINT IS JUST POPPING OFF THE TOP AS WELL AS SOME SPOTS ON THE HOOD. ALSO THE BUMPERS AND OTHER TRIM ON THE VEHICLE HAS THIS WHITE CHALKY RESIDUE ON IT AND NOTHING WILL MAKE IT GO AWAY. IS THERE ANY RECALLS FOR THIS TYPE DAMAGE OR WILL YOU FILE THIS COMPLAINT SO THERE WILL BE A RECALL. I ALSO HAD TO HAVE THE AC EVAPORATOR REPLACED AT MY EXPENSE. WHERE DO I GO TO GET MY REIMBURSEMENT SINCE I NOW KNOW THIS WAS A RECALL? *AK

NHTSA ID

10045571

Incident

Sep 25, 2003

AC DRAIN HAS STOPPED UP 4 TIMES OVER THE LIFETIME OF THE CAR RESULTING IN LOTS OF WATER TO OVERFLOW ON THE CARPET OF THE CAR CAUSING DAMAGE TO THE CARPET. ACCORDING TO THE SERVICE DEALER, "THE DRAIN MAY CLOG UP AT ANY TIME." WHAT IS THE PROBLEM WITH THIS DRAIN? I'VE NEVER HAD A CAR DO THAT BEFORE. *JB

NHTSA ID

10023222

Incident

Jun 4, 2003

DRIVER'S SEAT HEATER FELT VERY HOT IN ONE SPOT. THIS CONTINUED FOR SEVERAL WEEKS BEFORE THE SEAT HEATER STOPPED WORKING. I HAVE HEARD OF OTHER INCIDENTS WHERE THERE WERE BURN MARKS IN THE SEAT , BUT I THIS CASE THERE APPEARS TO BE NONE. I CONTACTED DAIMLER CHRYSLER WHICH REFUSED TO DO ANYTHING DESPITE THE FACT THAT THIS PROBLEM OCCURED TWO YEARS AGO AND WAS REPAIRED AT MY EXPENSE.

NHTSA ID

10005055

Incident

Dec 3, 2002

AIR CONDITIONER NOT BLOWING COLD, FREON RECHARGED BY AUTO DEALER, ONE YEAR LATER. THE SAME PROBLEM, WAS TOLD VERY EXPENSIVE TO FIX, AND IT WAS CHEAPER TO RECHARGE EVERY YEAR. RECHARGED AGAINJUNE 2001, AND AGAIN ON JUNE 2002. TALKING WITH OTHER JEEP OWNERS, THEY HAD THE SAME PROBLEM. IT DOESN'T SEEM NORMAL THAT THE EVAPORATOR IN A 3 YEAR OLD JEEP SHOULD FAIL. I HAVE OWNED CHRYSLER PRODUCTS FOR 20 YEARS & NEVER HAD THIS PROBLEM. I SHOULD HAVE REACTED SOONER, BUT I FIGURED IT WAS OUT OF WARRANTY, AND NOW I HAVE LEARNED OF OTHERS WITH THE SAME PROBLEM. DT

NHTSA ID

769716

Incident

Jun 28, 2000

I CONTACTED THE DEALER FOR THE EVAPORATOR/CONDENSER PROBLEM ON THE AIR CONDITIONER ON THE VEHICLE- THE CUSTOMER SERVICE REP. AT CHRYSLER TOLD ME THAT THE MILEAGE WAS TOO HIGH AND THERE IS NOTHING HE CAN DO FOR ME- BUT HE IMMEDIATELY TRIED TO SELL ME A NEW VEHICLE AT A "SPECIAL PRICE". THIS IS THE 3RD TIME THAT JEEP/ DAIMER CHRYSLER HAS FAILED TO COVER ANYTHING UNDER THE RECALL CONDITIONS. THE FIRST TIME WAS A BRAKE PROBLEM THAT I CLEARLY STATED WAS A MFG. DEFECT- THEY INSISTED THAT IT WAS MY DRIVING HABITS, PAID OUT OF POCKET FOR THE REPAIR. 2ND PROBLEM WAS A WIRING HARNESS PROBLEM THAT THE DEALER HAD PROBLEMS FINDING AND THEN ATTEMPTED TO CHARGE $$$$ FOR THE REPAIR- AGAIN OUT OF POCKET REPAIR FOR WHAT I FEEL WAS A MFG. DEFECT OR OVERSIGHT ON THE WIRING HARNESS ASSEMBLY. SO I WILL DEFINITELY MAKE THIS MY LAST CHRYSLER/JEEP PURCHASE FOR ME AND MY FAMILY.*AK

NHTSA ID

766832

Incident

Jul 1, 2002

CONSUMER STATES THAT THE DOOR HINGE COMPLETELY SNAPPED. *TT

NHTSA ID

785929

WIRE IN DRIVER'S SIDE SEAT THAT HELPS SEAT TO HEAT UP HAD A SHORT IN IT, AND CAUSED A SMALL BURNED HOLE IN SEAT, WHEN CHECKING THE SEAT WIRE WAS BURNED, AND OTHER WIRES WERE ALSO BURNED. *AK

NHTSA ID

8004246

Incident

Jan 1, 2002

CONSUMER HAS HAD RECALL, 00V136, WORK DONE, HOWEVER ROTORS CONTINUE TO WARP, ABS MODULE NEEDED REPAIRED, BRAKES ARE NOISY, BRAKES PULSATE, AND ABS LIGHT ILLUMINATES, BECAUSE OF BRAKE PROBLEMS, TIRES HAD TO BE REPLACED AND HAVE TO BE ROTATED OFTEN, DEALER STATED THERE MAY BE A HAZARDOUS CONDITION IN THE FUTURE WITH THE ABS. *SLC

NHTSA ID

563774

Incident

Sep 24, 1999

THE CD PLAYER MALFUNCTIONED. *YH

NHTSA ID

563613

THERE WAS A NOISE IN FRONT END OF VEHICLE, CONSUMER WAS INFORED THAT THE NOSIE WAS FROM THE FRONT DIFFERENTIAL AND WAS NOT SERIOUS, HOWEVER AT 60,000 MILES NOISE BECAME WORSE, MECHANIC INFORMED CONSUMER AGAIN THAT IT WAS IN THE DIFFERENTIAL, BUT COULD NOT DETERMINE WHAT IT WAS WITHOUT MAJOR DISASSEMBLY AND TO CONTINUE DRIVING VEHICLE FOR AT LEAST ANOTHER 6,000 MILES.*JB

NHTSA ID

562539

Incident

Jul 5, 2000

SOMETHING IN FRONT OF VEHICLE IS CAUSING NOISE, DEALER STATED POSSIBLY A DIFFERENTIAL PROBLEM, BUT CONSUMER COULD DRIVE AN ADDITIONAL 6000 MILES BEFORE NEEDING REPAIRS, HOWEVER HE ALSO STATED THAT IT WAS POSSIBLE FOR A DEFECTIVE BEARING TO FREEZE WHILE DRIVING. SERPENTINE BELT REPLACED. FRONT BRAKES REPLACED. AIR CONDITIONER DOES NOT COOL PROPERLY, DEALER FOUND NO LEAKS. *SLC

NHTSA ID

561676

Incident

Jul 5, 2000

UPON BEING TOWED BY MOTOR HOME, STEERING WHEEL LOCKED UP THREE DIFFERENT TIMES, CAUSING PREMATURE WEAR OF TIRE TREAD. CONSUMER HAS CONTACTED DEALER. *AK THE FRONT OF VEHICLE HAS ABOUT 1/2 DEGREE CAMBER AND DEALER STATED THERE IS NOTHING THAT CAN BE DONE EXCEPT TO CHANGE THE ENTIRE AXLE AND THAT WOULD EITHER MAKE PROBLEM WORSE OR STAY THE SAME. CONSUMER STATES THAT HE PUTS THE TRANSFER CASE IN NEUTRAL AND THE TRANSMISSION IN PARK WHENEVER TOWING VEHICLE, HOWEVER ON SEVERAL OCCASIONS THE STEERING WHEELS WERE FOUND IN LOCKED POSITION CAUSING SEVERE DAMAGE TO THE TIRES, CONSUMER STATES THAT VEHICLE HAD BEEN TOWED 40000 MILES BEFORE THIS PROBLEM STARTED OCCURRING, ON ONE OCCASION CONSUMER STATES HE HAD A DIFFICULT TIME GETTING STEERING LOCK TO RELEASE AND FOUND THE WHEELS WERE COCKED ABOUT 10 OR 15 DEGREES TO THE RIGHT AND THE FRONT TIRE WAS IN SHREADS, EVEN THE STEEL CORD WAS TORN, POSSIBLE INTERLOCK SYSTEM FAILURE CAUSING LOCKING AND WEAR OF TIRES AND AXLE BEING OUT OF ALIGNMENT. CONSUMER STATES SOMETIMES WHILE DRIVING IN 4-WHEEL DRIVE, THERE IS AJERKING AND ROUGHNESS IN TURNS ON DRY PAVEMENT, DEALER STATED THIS WAS THE WAY THE VEHICLES WERE DESIGNED. AIR CONDITIONER FREEZES UP AND SOAKS THE CARPETS, VEHICLE NEEDED NEW A/C MODULE AND COMPLETE NEW CARPETS. *SLC

NHTSA ID

879112

Incident

Jun 13, 1998

BRAKES CONTINUALLY REQUIRE REPAIRS AND REPLACEMENTS DUE TO FAILURE CAUSING PULSATING. MJS

NHTSA ID

549412

Incident

Oct 24, 1997

REAR DIFFERENTIAL PINION AND CARRIER BEARINGS FAILED AT 12,000 MILES. REPLACED UNDER WARRANTY. FAILED A SECOND TIME AT 59,000 MILES, SAME PROBLEM. CHRYSLER REFUSES TO REPAIR. AC EVAPORATOR CORRODING AGAIN. REPLACED ONCE UNDER WARRANTY, PROBLEM HAS RETURNED. ABS MOTOR CONTROL CIRCUIT HAS FAILED, NO ABS.

NHTSA ID

712640

Incident

Feb 10, 1999

A/C FAILUURE. BLOWS HOT AIR. DEALER REPAIRED PROBLEM THE FIRST TIME. NOW, 30K MILES LATER, SAME PROBLEM. I HAVE FRIENDS WITH A 1997 GRAND CHEROKEE(SAME ENGINE, ETC) WHO JUST HAD THE A/C MALFUNCTION ON THEIR VEHICLE.

NHTSA ID

710636

Incident

Jul 24, 1998

THE FUEL SENDING UNIT REPLACED 4 TIMES(CAR STOPS IN TRAFFIC),POWER STEERING PULLEY DISENTIGRATED WHILE DRIVING(HAD NO STEERING), FRONT AND REAR AXLES HAVE BEEN REBUILT OR REPLACED 2TIMES,TRANSMISSION HAS BEEN REPLACED,TRANSFER CASE HAS BEEN REPLACED,AIR CONDITIONING CONDENSER AND HOSES REPLACED 3TIMES,AND NUMEROUS OTHER PROBLEMS......

NHTSA ID

704072

THE AIR CONDITIONER FAILS TO GENERATE COLD AIR. ALSO, THE PULLEY BELTS WENT OUT. TAKING VEHICLE TO DEALERSHIP TO CHECK. *AK

NHTSA ID

833284

Incident

Dec 12, 1997