1997 Jeep Grand Cherokee Transmission Problems

TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED INTERMITTENTLY. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS AND THE ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC EIGHT TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. RECENTLY, THE DEALER REPLACED THE CORE WIRES, SPARK PLUGS, HOSES, CAPS, AND ROTOR DISTRIBUTOR. THE VEHICLE WAS ALSO REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 02V053000 (POWER TRAIN:AUTOMATIC TRANSMISSION;LEVER AND LINKAGE:FLOOR SHIFT). THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 103,000.

NHTSA ID

10255229

Incident

Mar 18, 2007

Mileage

90,000 mi

1. CAME OUT OF GEAR WHEN IN PARK AND CRASHED SUSTAINING 5000.00 DOLLARS IN DAMAGE. HAD RECEIVED A LETTER FROM DAIMLER-CHRYSLER IN 2002,HOWEVER IT WAS NOT DATED STATING THE CAR COULD DO THIS. NO RECALLS WERE PRESENT AT THE TIME. THEY DENIED ANY PROBLEM WHEN CAR CRASHED. CALLED AN ATTORNEY WHO WAS A RELATIVE THAT TOLD WITHOUT A DOUBT (100%) THE CAR WOULD DO THIS. HE THEN CALLED ME BACK AND STATED HE COULD NOT REPRESENT ME BECAUSE HE REPRESENTED DAIMLER-CHRYSLER. HE WAS HIRED BY CHRYSLER AFTER HE BOUGHT A VIPER FROM THEM THAT WAS A LEMON AND HE SHOVED IT YOU KNOW WHERE AND WON. THEY REALIZED WHAT AN OUTSTANDING ATTORNEY HE WAS THEN HIRED HIM. TALK ABOUT FAMILY ETHICS. THEY FINALLY INSTALLED THE SECONDARY DETENT SYSTEM IN 12/2008. I WAS TOLD IT WAS REPAIRED. 2 THE CAR IS STALLING AT HIGH SPEEDS,DURING U TURNS, WHILE AT STOP SIGNS. IT TO DANGEROUS TO DRIVE. JEEP KEEPS TELLING ME THEY CAN NOT FIND ANYTHING ON DIAGNOSTICS. I WAS OUT OF TOWN 250 MILES FROM HOME AND THEY WANT ME TO DRIVE AN UNSAFE VEHICLE BACK TO THE. THEY HAVE BEEN RUDE,EVASIVE AND BLAMING ME. AFTER 500.00 THERE DIAGNOSTICS SHOWED NOTHING. IT HAS BEEN TO 5 OTHER MECHANICS AND KNOW ONE HAS BEEN ABLE TO DIAGNOSE THE PROBLEM. I NOW HAVE A 1997 GRAND CHEROKEE LIMITED THAT IS LOADED THAT IS DANGEROUS AND WORTH NOTHING. 3 IF THEY INSIST ON ARBITRATION AND A CHANCE TO FIX IT YOU WILL LOSE. IT IS WORTH YOUR MONEY TO HIRE A LEMON LAW ATTORNEY FROM THE VERY BEGINNING. *TR

NHTSA ID

10255217

Incident

Apr 1, 2002

Mileage

100,003 mi

TOOK JEEP TO DEALER ON JAN 22 07 FOR ABS LIGHT CHECK. WAS NOTIFIED MY DEALER THAT THERE WAS A RECALL ON MY CAR FOR SECONDARY DETENT SYSTEM RECALL BO2. DEALER SERVICED DETENT RECALL MALFUNCTION. WHEN I PICKED UP THE CAR THE AUTOMATIC SHIFT LEVER WOULD NOT GO DOWN TO 1ST AND 2ND GEAR, IT WAS BEING BLOCKED BY AN INTERNAL OBSTACLE UNDER THE SHIFT COUNCIL. TOOK CAR IN NEXT DAY AROUND 11:30 AM AND SERVICE WRITER WANTED TO KEEP CAR OVERNIGHT. SET APPOINTMENT WITH HIM TO BRING IT IN NEXT DAY JAN 24 07. DEALER ADVISED ME THAT MY SHIFTING BEZEL WAS BROKEN AND NEEDED TO BE REPLACED FOR $95.00. I ADVISED DEALER THAT SHIFTER WORKED FINE WHEN I BROUGHT IT IN AND THAT THEY NEEDED TO FIX WHATEVER IT IS THAT THEY BROKE. DEALER REPLIED THAT IT WAS BROKE BEFORE I BROUGHT IT IN AND WORKING ON THE COUNCIL CAUSED THINGS TO SHIFT AND THUS CAUSED THE OBSTACLE. I ARRIVED AT THE DEALER AND THEY SAID THAT IF I HAD NOT BROUGHT IN MY CAR THAT IT WOULD STILL BE WORKING FINE., DEALER AGREED WITH ME BUT WANTS $95.00 TO FIX IT.,.I DECLINED THE OFFER. TOOK CAR HOME AND REMOVED SHIFTING COUNCIL TO FIND THAT RED SHIFT MARKER WAS NO LONGER CENTERED AROUND THE SHIFT LEVER AND A RUBBER WASHER WAS NO LONGER CENTERED AROUND THE SHIFTER. PULLING THE SHIFTER BACK TOWARDS DRIVE CAUSED THE SHIFTER TO BE STUCK AT DRIVE BECAUSE THE RED SHIFT MARKER BEZEL WOULD NOT ALLOW SHIFTER TO GO ANY FURTHER AND THUS BLOCKED SHIFTER FROM GOING FROM 1ST OR 2ND GEARS. WHILE DRIVING THE CAR IN THIS CONDITION THE SHIFTER WOULD POP INTO NEUTRAL WHEN A ROAD BUMP WAS HIT AND THUS I WOULD LOOSE POWER, THUS AN UNSAFE DRIVING CONDITION. UPON PICKING MY CAR UP ON JAN 22 07 AROUND 5 PM I WAS NOT ADVISED THAT MY SHIFTER WAS NOT WORKING PROPERLY OR THAT I WAS DRIVING OFF IN A VEHICLE THAT NOW HAD AN UNSAFE DRIVING CONDITION. *JB

NHTSA ID

10180615

Incident

Jan 22, 2007

Mileage

235,000 mi

1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - ABS STOPPED WORKING WHILE DRIVING (ESTIMATED COST TO REPAIR IS $1800), 1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - COMPLETE FAILURE OF DRIVE TRAIN (TRANSMISSION), BEING REPAIR AT A COST OF $2550.55. *JB

NHTSA ID

10178960

Incident

Jan 11, 2007

Mileage

64,000 mi

I AM COMPLAINING ABOUT THE LACK OF SERVICE FOR MY JEEP CHEROKEE. THERE IS ARE A COUPLE OF RECALLS FOR THIS VEHICLE. ONE IS THE B02 AND THE OTHER IS THE 879. I HAVE MADE ARRANGEMENTS TO HAVE THEM FIXED AT THE SMITHTOWN AND BAYSHORE DEALERSHIPS AND EACH APPOINTMENT HAS BEEN CANCELLED. I CANNOT TAKE THE CAR TO A MECHANIC BECAUSE THE CAR ROLLS OUT OF GEAR WHEN IT IS IN PARK (B02 RECALL). SO THE WORK THAT HAS TO BE DONE HASN'T BEEN TAKEN CARE OF BECAUSE MECHANICS WILL NOT BRING THE CAR INTO THE SHOP. AS A MATTER OF FACT THE ONE TIME SOMEONE ALLOWED IT INTO THE SHOP IT ROLLED OUT OF GEAR AND ALMOST RAN THE MECHANICS OVER. LETS JUST SAY WE ARE NOT ON GOOD TERMS BECAUSE OF THIS. PARTS ARE WORN OUT. BUT UNTIL THIS ROLL OUT OF PARK ISSUE IS TAKEN CARE OF NO ONE WILL SEE THE CAR. AGAIN I MADE SEVERAL APPOINTMENTS TO SEE CHRYSLER DEALER BUT THEY KEEP CANCELING MY APPOINTMENTS. I WANT TO BE PAID FOR THE PARTS THAT ARE WEARING OUT AND CANNOT BE FIXED DUE TO NO MECHANIC WILL SEE THE CAR. AND I WANT THE DEALERSHIPS IN SMITHTOWN AND BAYSHORE REPORTED FOR CANCELING APPOINTMENTS THAT WERE MADE IN ADVANCE. *JB

NHTSA ID

10169781

Incident

Aug 10, 2006

CONSUMER COMPLAINT REGARDING UN-REPAIRED RECALL WORK TO A 1997 JEEP GRAND CHEROKEE, THAT RESULTED IN AN ACCIDENT. *KB THE CONSUMER STATED WITH THE VEHICLE RUNNING SHE PLACED IT IN PARK, STEPPED OUT OF THE VEHICLE, WHEN ALL OF A SUDDEN IT LURCHED BACKWARDS INTO THE NEIGHBORS LANDSCAPE. THE CONSUMER STATED SHE WAS NEVER INFORMED OF ANY RECALL ON THE VEHICLE, POSSIBLY BECAUSE THE VEHICLE WAS PURCHASED USED. *JB

NHTSA ID

10167981

Incident

Jan 1, 1901

DT: CONTACT STATES WHILE DRIVING VEHICLE IT BEGAN JUMPING. TOOK VEHICLE TO SERVICE DEALER, THEY STATED THE VEHICLE WAS FINE. THE VEHICLE HAD TO BE TOWED, THE SERVICE MECHANIC STATED THERE WAS A SCREW THAT BROKE IN THE HANDLE CONTROL BOX.*AK

NHTSA ID

10121718

Incident

May 14, 2005

AFTER PARKING THE VEHICLE CONSUMER WALKED AWAY. THEN, TURNED AROUND AND NOTICED THAT VEHICLE WAS ROLLING . VEHICLE ROLLED DOWN THE DRIVEWAY, CROSSED A STREET AND DOWN AN EMBANKMENT. CONSUMER TRIED TO STOP IT, BUT WAS SLIGHTLY INJURED DURING THE INCIDENT. *AK

NHTSA ID

10050549

Incident

Nov 28, 2003

Mileage

90,000 mi

WHEN YOU STEP ON THE GAS IT TAKES 5-10 SECONDS FOR THE TRANSMISSION TO KICK IN. THEN IT BUCKS INTO GEAR. WHEN SITTING IDLE, THE TRANSMISSION FEELS LIKE IT WILL STALL. OUR MECHANIC TOLD US THAT THE TRANSMISSION IS FAILING AND NEEDED TO BE REPLACED. AT THIS TIME, OUR GRAND CHEROKEE IS DEAD. WE CAN NOT BELIEVE THIS IS THE SECOND GRAND CHEROKEE WE HAVE OWNED AND THE TRANSMISSION HAD FAILED. WE GOT RID OF OUR '95 GRAND CHEROKEE BECAUSE THE TRANSMISSION KEPT HESITATING, THE DEALER COULD NEVER SEEM TO FIND ANYTHING WRONG, OF COURSE. WE KNEW THIS CAR WAS A LEMON AND GOT THE DEALER TO GET US INTO A BRAND NEW GRAND CHEROKEE (1997). NOW 5 1/2 YEARS LATER THIS CAR'S TRANSMISSION HAS FAILED. JEEP NEEDS TO STEP UP TO THE PLATE AND GET THESE CARS FIXED! *LA

NHTSA ID

10049364

Incident

Sep 4, 2003

Mileage

95,000 mi

PER CONSUMER PART FOR THE INADVERTENT MOVEMENT, RECALL 02V 053000 WILL NOT BE AVAILABLE IN A REASONABLE TIME.*AK

NHTSA ID

10024929

THE VEHICLE WAS PARKED BUT STILL ON WHEN SUDDENLY THE VEHICLE SLIPPED INTO THE REVERSE GEAR AND ACCELERATED. *NLM

NHTSA ID

10017814

Incident

Apr 29, 2003

I AM HAVING PROBLEMS WITH MY 1997 JEEP GRAND CHEROKEE,I HAVE READ SEVERAL OTHER OWNERS ,THAT ARE HAVING THE SAME PROBLEMS WITH COLD WEATHER SHIFTING OF THE TRANSMISSION AND ALSO GROWLING IN REAR END WHEN BACKING.HOWEVER I AM CONVINCE THAT THIS IS A COMPANY DEFAULT.PLEASE CONTACT ME AS SOON AS POSSIBLE .

NHTSA ID

10007709

Incident

Dec 26, 2002

Mileage

95,000 mi

THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE RECALL 02V-053 PERFORMED FOR THE SHIFTER LEVER, AFTER THE INSTALLATION WAS COMPLETED, THE CONSUMER NOTICED THE SHIFTER WAS STIFF BUT LEFT THE DEALER ANYWAY. THE CONSUMER STATED THAT SHE COULDN'T DRIVE THE VEHICLE LIKE THIS. THE CONSUMER CALLED JEEP EAGLE AND WAS TOLD THAT MAYBE IT NEEDED FURTHER ADJUSTMENT. THE CONSUMER HAD GONE BACK TO THE SERVICE DEPARTMENT WHO HAD PERFORMED THE RECALL, AND WAS TOLD THAT EVERYTHING WAS CORRECT. THE CONSUMER WAS GIVEN THE OPTION TO REMOVE THE RECALL AND RETURN THE VEHICLE TO ITS ORIGINAL CONDITION. (THE CONSUMER COULDN'T IMAGINE USING TWO HANDS TO SHIFT, SO SHE OPTED FOR THE CHANGE) THE CONSUMER PICKED UP THE VEHICLE LATER AND THEN NOTICED THAT IT IS NOW LOOSE COMPARED TO ITS ORIGINAL CONDITION. THE CONSUMER(S) WERE TOLD THAT WHAT THEY PERCEIVED AS LOOSE WAS COMPLETELY FUNCTIONAL AND OKAY TO DRIVE. THE CONSUMER(S) HAVE HAD A NUMBER OF CONCERNS WITH THE STIFF SHIFTING RELATED TO THE RECALL. *SCC *JB

NHTSA ID

568508

Incident

Nov 7, 2002

THE CONSUMER STATES THAT HE HAD TAKEN HIS VEHICLE IN TO THE DEALER, AND EXPLAINED THAT HE WOULD PLACE THE VEHICLE IN PARK, AND IT STILL MOVED BACKWARDS. THE CONSUMER WAS TOLD THAT HE NEEDED A NEW TRANSMISSION AND WAS GIVEN A PRICE OF 2600.00 ALONG WITH ANOTHER 127.00 FOR THE DIAGNOSTIC COST. THE CONSUMER THEN RECIEVED A RECALL NOTICE FROM THE DEALER, WHICH WAS TO INSTALL A SECONDARY DETENT SYSTEM ONTHE VEHICLES FLOOR SHIFTER. (WHEN THE SHIFTER ISN'T PLACED FULLY INTO THE PARK POSITION AND LEAVES THE ENGINE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE)-COULD INJURE THOSE IN AND/OR NEAR THE VEHICLE. NHTSA # 02V053000. THE CONSUMER DEMANDS THE MONIES SPENT ON THE REPAIR BE RETURNED. *SCC

NHTSA ID

568507

Incident

Oct 22, 2002

CONSUMER ADVISED THAT VEHICLE WAS IDLING IN PARK, BUT SLIGHTLY ROLLED BACKWARD. CONSUMER VISITED DEALER TO ADVISE OF INCIDENT. DEALER INFORMED CONSUMER THAT VEHICLE NEEDED NEW TRANSMISSION AND REPLACED FOR CONSUMER, BUT DID NOT MENTION CURRENT RECALL 02V053000. CONSUMER THEN RECEIVED RECALL NOTICE AND CONTACTED MANUFACTURER. MANUFACTURER ADVISED CONSUMER THAT DEALER RECORDED RECALL 02V053000 BEING REMEDIED ON 10/27/02 THE SAME TIME VEHICLE'S TRANSMISSION WAS BEING REPLACED. TS THE TRANSMISSION WAS NEVER REPLACED, BUT CONSUMER PAID FOR A REPLACED TRANSMISSION. *JG

NHTSA ID

8022333

Incident

Oct 1, 2002

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING FUEL GAUGE INDICATOR WILL JUMP AROUND, READING THE WRONG GAS LEVEL. DEALER NOTIFIED. *AK CONSUMER ALSO STATED THE VEHICLE HAS MOVED FOWARD WHEN PLACED IN PARK.*JB

NHTSA ID

8018083

Incident

Aug 23, 2002

VEHICLE WAS IN A IDLING POSITION OF PARK AND SLIPPED INTO REVERSE, SLAMMING INTO MULTIPLE VEHICLES. VEHICLE WAS AT DEALERSHIP BEING SERVICED; CONSUMER WAS OUTSIDE VEHICLE, AND SERVICE TECHNICIAN WAS OPERATING VEHICLE AT THE TIME. *AK *YH

NHTSA ID

8013041

Incident

May 24, 2002

CONSUMER STATES AFTER PLACING VEHICLE IN PARK, WITHOUT WARNING VEHICLE JUMPED OUT OF GEAR INTO REVERSE AND ROLLED BACKWARDS. DEALER HAS BEEN NOTIFIED AND STATED BECAUSE DRIVER DID NOT PLACE THE PARKING BRAKE, THE VEHICLE ROLLED BACK.*JB *TT

NHTSA ID

8010790

Incident

May 25, 2002

*AK CONSUMER STATES TRANSMISSION DOES NOT SHIFT THE WAY IT SHOULD, THERE IS A DELAY WHEN GOING INTO GEAR AND IT MAKES A NOISE, REAR SEAL, PAN GASKET, AND COOLER LINES LEAKING, HUMMING IN ENGINE AT 59-62 MPH, THE WIPER BLADES FAILED, WHILE USING REMOTE THERE IS A GRINDING NOISE COMING FROM DOOR AREA, THE RIGHT FRONT ROTOR IS WORN, THE DEQLER REPLACED THE FRONT BRAKE PADS, AND HEADLIGHTS NEED TO BE ADJUSTED.*YD

NHTSA ID

8009546

Incident

Aug 6, 1997

EMERGENCY BRAKE WAS INOPERATIVE, VEHICLE WOULD STILL ROLL WHEN EMERGENCY PARKING BRAKES WERE ENGAGED. DEALER NOTIFIED. *AK *SLC

NHTSA ID

8008758

Incident

Apr 29, 2002

THE VEHICLE WAS PARKED IN FRONT OF AN OFFICE BUILDING, ENGINE RUNNING AND GEAR SHIFT IN PARK. THE DRIVER GOT OUT TO DROP OFF AN ENVELOPE AT THE OFFICE AND AS SHE ENTERED THE BUILDING THE TRANSMISSION SHIFTED FROM PARK TO REVERSE. THE VEHICLE ROLLED, UNDER POWER, BACKWARD INTO TWO OTHER VEHICLES DAMAGING ALL THREE VEHICLES. THE PARKING BRAKE HAD NOT BEEN APPLIED BECAUSE THE DRIVER EXPECTED THE "PARK POSITION" OF THE SHIFTER TO BE ADEQUATE TO KEEP THE CAR FROM MOVING. DAIMLER/CHRYSLER WAS CONTACTED AND THEY HAD AN INVESTIGATOR LOOK AT THE VEHICLE. HE CONCLUDED THAT THE PARKING PAWL, TRANSMISSION LINKAGE AND ALL ASSOCIATED PARTS ARE OPERATING PROPERLY. THEIR DECISION WAS, THAT BECAUSE THE "RECOMMENDATIONS" IN THE VEHICLE MANUAL WEREN'T FOLLOWED, THEY HAD NO OBLIGATION IN THE MATTER. THE DRIVEWAY WHERE THE VEHICLE WAS PARKED HAD ENOUGH SLOPE THAT THE VEHICLE WOULD HAVE ROLLED FREELY IF IT HAD NOT BEEN PLACED IN PARK. ALTHOUGH THERE IS EVIDENCE THAT SIMILAR INCIDENTS HAVE OCCURRED, ( I.E. CONSUMER COMPLAINTS IN THE NHTSA DATABASE) DAIMLER/CHRYSLER HAS NOT NOTIFIED US THAT THISCOULD BE A POSSIBLE PROBLEM. *AK

NHTSA ID

761131

Incident

Apr 1, 2002

VEHICLE WAS IN PARK AND TURNED ON WITH DOOR OPEN. AS VEHICLE ROLLED BACKWARDS CONSUMER RAN TO TRY AND JUMP INTO VEHICLE. PHYSICALLY SAW GEAR SHIFT CLICK FROM PARK TO REVERSE. VEHICLE WAS MOVING TOO FAST TO SLAM GEAR SHIFT BACK TO PARK. *AK

NHTSA ID

8006895

Incident

Mar 29, 2002

MY JEEP WAS IN PARK ,ENGINE RUNNING WALKED BEHIND VEHICLE TO STORE . CAME OUT TWO MINUTES LATER AND VEHICLE HAD MOVED IN REVERSE 180 DEGREES. A ROCK STOPPED THE JEEP FROM MOVING FURTHER .*AK

NHTSA ID

759475

Incident

Dec 22, 2001

IN COLD WEATHER CONDITIONS TRANSMISSION SLIPS AND WILL NOT CHANGE GEARS OR ACCELERATE PROPERLY, CAUSE UNKNOWN. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.*AK

NHTSA ID

8004227

Incident

Jan 1, 2002

WHILE VEHICLE WAS IN PARK IT UNEXPECTEDLY SHIFTED INTO REVERSE AND HIT ANOTHER VEHICLE. *AK *YH

NHTSA ID

8004225

Incident

Feb 14, 2002