1997 Jeep Grand Cherokee Owner Complaints

The contact owns a 1997 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting her to attempt to stop the vehicle. After which, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop, only coming to a complete stop after going off the road into a drainage ditch and rolling over on its roof. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed from the scene but not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was not filed. No injuries were reported. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 250,000.

NHTSA ID

11606904

Incident

Aug 2, 2024

Mileage

250,000 mi

I PURCHASED THIS VEHICLE AND NOTICED THE FUEL GAUGE WAS FLUCTUATING EXCESSIVELY SO I CHECK IF THERE WERE ANY RECALLS FOR THIS VEHICLE . WHEN ENTERING VEHICLES VIN # IT STATES 0 OPENED RECALLS FOR THIS VEHICLE, NOT SURE IF IT WAS PREVIOUSLY REPAIRED. PLEASE HELP ME RESOLVE THIS ISSUE. ELECTRICAL ISSUES WERE WITH REAR DRIVERS SIDE WINDOW CONSTANTLY GOWS DOWN ON ITS ON EVERY TIME I STARTED THE IGNITION. PLEASE HELP. THANK YOU

NHTSA ID

11363851

Incident

Jan 1, 2016

Mileage

188,000 mi

THE HORN ON MY 1997 JEEP GRAND CHEROKEE STOPPED WORKING A YEAR AGO, AFFECTING MY ABILITY TO WARN OTHERS OF SAFETY ISSUES. MECHANICS TELL ME THE HORN "BUTTON" IS EMBEDDED IN THE SAFETY AIRBAG IN THE STEERING WHEEL AND CAN ONLY BE FIXED BY REPLACING THE ENTIRE, COSTLY AIRBAG. THAT CAN BE HUNDREDS OF DOLLARS. I BELIEVE THAT HORN SWITCH REPLACEMENT SHOULD BE A RECALL ITEM AND THE MANUFACTURER SHOULD REPLACE THE SWITCH , WHICH REQUIRED REPLACING THE AIR BAG. OR, THE MANUFACTURER SHOULD BE REQUIRED TO ADD A SUPPLEMENTAL SWITCH ON THE DASH TO CONTROL THE HORN.

NHTSA ID

11280884

Incident

May 8, 2018

Mileage

120,000 mi

ECM HAS A FAULT CIRCUIT BOARD PER DEALER AND NEEDS REPLACING . CAUSES COMPLETER POWER FAILURE AND ENGINE WILL QUIT RUNNING , ALL ELECTRICAL GOES OUT -- NO LIGHTS AT NIGHT OR EMERGENCY FLASHERS -- AND POWER BRAKES FAIL TO WORK . THIS HAPPENS AT ANY TIME , STOPPED OR ON THE ROAD .

NHTSA ID

11243393

Incident

Aug 12, 2011

Mileage

120,000 mi

VEHICLE WILL STALL AT TIME WHEN JUST DRIVING ALONG ON CITY STREETS

NHTSA ID

11190640

Incident

Jan 10, 2019

Mileage

120,000 mi

WIRING HARNESS LOST CONNECTION TO GROUND FOR THE PCM. GROUND WOULD NOT ALLOW FUEL PUMP TO WORK PROPERLY WITHOUT MAJOR WORK TO THE WIRING HARNESS.

NHTSA ID

11071665

Incident

Feb 7, 2018

Mileage

260,000 mi

VEHICLE STALLS RANDOMLY WHILE DRIVING . CAR CAN BE GOING 70 AND STALL OR JUST FAIL TO MOVE WHILE STILL RUNNING THEN STALL. THIS WILL HAPPEN RANDOMLY AND SOMETIMES WILL RESULT IN A CHECK ENGINE LIGHT WHICH THEN GOES OUT AGAIN AND THE CAR WILL RUN FINE FOR DAYS THEN HAPPEN AGAIN.

NHTSA ID

11050971

Incident

Nov 25, 2017

Mileage

189,900 mi

THE COOLANT SENSOR BAD IS CONSTANTLY ON. CHANGED THAT . WENT OUT ON AND OFF. THEN ABOUT A MONTH LATER MY RADIATOR BLEW APART AT THE SEAM SIDE WITHOUT ANY INDICATION. NO WARNING LIGHT .NO CHANGE IN COOLANT TEMP. AND THE COOLANT LEVEL WAS CHECKED RIGHT BEFORE I LEFT THAT DAY! HAD TO REPLACE RADIATOR AT THIS POINT

NHTSA ID

11025138

Incident

Aug 19, 2017

Mileage

218,600 mi

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE OEM TRAILER HITCH WAS NOT INSTALLED WHEN THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER (LUCAS CHRYSLER JEEP DODGE RAM, 1624 NJ-3838 LUMBERTON, NJ 08048, 609-288-7663) REFUSED TO PROVIDE A SOLUTION AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL CAMPAIGN. THE CONTACT INSTALLED AN AFTERMARKET TRAILER HITCH. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL CAMPAIGN. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 11/01/17*LJ UPDATED 11/3/2017*JS

NHTSA ID

11024692

Incident

Feb 1, 2010

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING, THE VEHICLE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 172,000.

NHTSA ID

11002381

Incident

Mar 15, 2017

Mileage

172,000 mi

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE IGNITION WAS FAILING AND CAUSED THE VEHICLE TO LOSE POWER. THE CONTACT TOOK THE VEHICLE TO THE GALANTA CHRYSLER DEALER WHO STATED THAT THEY WERE NOT ABLE TO REPAIR THE VEHICLE DUE TO NO PARTS BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,893. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11001897

Incident

Jun 28, 2017

Mileage

165,893 mi

CAR SOMETIMES DOES NOT STARTS. I JUST GET A CRANKING , IS BEING LIKED THIS FOR A COUPLE OF YEARS. SPEND MONEY TRYING TO FIX IT. BUT THEY CAN NOT FIND WHAT IT IS. ALWAYS HAPPENS WHEN I GET TO WHAT EVER I HAVE TO GO,, I PARKED LEAVE AND THEN I COMEBACK A FEW HOURS LATER. AND IT JUST CRANKS AND DOES NOT START. I LEAVE IT THERE. COMEBACK THE NEXT DAY AND THEN IS STARTS. LEFT IT W MY MECHANIC FOR A WEEK AND HE TOLD , THEY CAN NOT FIND WHAT IT IS !!!!

NHTSA ID

10979783

Incident

Jan 22, 2009

ENGINE STALLS WHEN DRIVING THE VEHICLE

NHTSA ID

10966721

Incident

Mar 4, 2017

Mileage

10 mi

THE ENGINE CONTROL MODULE SHORTS OUT AND CAUSES AN ONSET OF PROBLEMS FROM WRONG AIR/FUEL RATIO TO SHUTTING OFF CAR POWER WHILE IN DRIVE AND/OR STATIONARY. THE VEHICLE SHUT OFF ON ME GOING DOWN THE HIGHWAY AT A CONSTANT SPEED, THEN SUDDENLY I WAS UNABLE TO ACCELERATE AND WAS NEARLY HIT BY AN 18-WHEELER. THIS SHORT IN THE ECM EVEN CAUSED BACKFIRE IN MY MUFFLER AND FLOODED MUFFLER WITH GAS. I HAVE BECOME AWARE OF THIS ON MANY JEEPS FROM 1993-1997. WAS THIS A RECALL AT ONE POINT? ALSO, THE VEHICLE INFORMATION CENTER DOES NOT WORK, THIS ALSO IS COMMON. ADDITIONALLY, THE EVAP CANISTER FITTINGS HAVE JUST DETERIORATED, CAUSING THE HOSES TO NOT GET A SECURE CONNECTION AND IMPROPER EMISSIONS.

NHTSA ID

10949176

Incident

Dec 14, 2016

Mileage

122,000 mi

MY DEALERSHIP WOULD NOT ADDRESS RECALL N45 WITHOUT CHARGING ME TO FIX SOME CORROSION DAMAGE. N45 IS A SAFETY RECALL. THERE'S LITERALLY NO REASON WHY FCA SHOULDN'T PAY TO FIX THE VEHICLE TO MAKE IT SAFE AGAIN.

NHTSA ID

10872163

Incident

Jun 2, 2016

Mileage

115,500 mi

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT UPPER ARM BUSHINGS AND SWAY BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.

NHTSA ID

10865638

Incident

Mar 1, 2016

Mileage

166,000 mi

ENGINE STALL/SHUT OFF ON A HIGHWAY AT 70 MILES/HR IN CENTER LANE OF A FIVE LANE INTERSTATE HIGHWAY WITH PLENTY OF GAS IN THE TANK. HAS HAPPENED THREE TIMES ON DIFFERENT DAYS. I'M ORIGINAL OWNER. HEAVY FAILURE ANALYSIS DONE. ALLEGE THAT JEEP CUT CORNERS THAT RISK DRIVER SAFETY. THEY USED AND MAY STILL BE USING CHEAP CHINESE MICROPROCESSOR CHIPS IN THEIR PROGRAM CONTROL MODULES (PCM). FRED BAILEY FATAL ACCIDENT IS TELLING. HIS JEEP SHUT DOWN ON A BRIDGE. PLENTY OF GAS IN THE TANK. TRACTOR TRAILER PLOWS INTO THE BACK OF THIS JEEP (LIKE MINE). THE GAS TANK EXPLODES AND HE DIES. WWW.DYINGJEEP.COM SHOWS A JEEP VIDEO ACTUALLY DOING THE STALL/DIE ROUTINE. WWW.JEEP FORUM.COM HAS LITERALLY THOUSANDS ON POSTS/THREADS BY ANGRY AND FRUSTRATED OWNER WHO HAVE EVEN MUCH NEWER JEEPS THAT DO THE SAME THING. I PAID A LOT OF MONEY TO KEEP MY JEEP IN WORKING CONDITION. IT IS WORTH ABOUT $3,000 IF IT WAS RELIABLE. I DID THE FUEL TANK RECALL. BROUGHT IN THE JEEP. IT ALREADY HAD A TOW PACKAGE INSTALLED. THEY KEEP THE JEEP FOR HOURS. LIKELY DID NOTHING TO IT UNDER THE RECALL. DIDN'T GIVE ME $100 GIFT CARD. EDMONDS VALUE OF MY CAR WITH 247,000 MILES ON THE ODOMETER IS LESS THAN $1,000. EVEN IF I GOT THE EXTRA $1,000 RECALL CREDIT, IT MEANS I HAVE TO BUY ANOTHER LOW QUALITY VEHICLE FROM A BRAND I DO NOT TRUST. IN SHORT, JEEP NEEDS TO MAKE NEW PROGRAM CONTROL MODULES AVAILABLE AGAIN AND AT AFFORDABLE COST. THEY OWE SAFETY TO ALL JEEP OWNERS. SHAME ON THEM AND GOOD ON YOU FOR FINING THEM $105 MILLION. THERE IS POTENTIAL CAUSE TO FINE THEM EVEN MORE FOR NOT ADDRESSING THIS STALL/DIE ISSUE. THE STALL LEADS TO THE REAR END COLLISION AS WE CAN EASILY DEDUCE FROM THE FRED BAILEY EVENT. NO TIME TO REACT TO THE STALL... THEN BOOM. I BELIEVE JEEP HAS HIDDEN INFORMATION ABOUT THESE EVENTS FROM YOU. THE PROBLEM IS NO SECRET TO OWNERS FROM 1992 ON.

NHTSA ID

10851381

Incident

Feb 2, 2016

Mileage

247,000 mi

TAKATA RECALL WAS SITTING AT A RED LIGHT AND IT JUST SHUT OFF ON ME AND WOULD NOT START BACK UP.

NHTSA ID

10840438

Incident

Apr 17, 2014

Mileage

170,000 mi

LAST SUMMER I HAD THE VEHICLE IN THE SHOP FOR INTERMITTENTLY SHUTS OFF WHEN DRIVING.THEY REPLACED FUEL PUMP. AND ALTERNAER AND BELTS.THE VEHICLE WAS ALSO HAD A TUNEUP.THE VEHICLE STA.. IIRTS RIGHT UP BUT WHEN I AM DRIVING IT WILL CUT OFF AT ANY TIME.THE VEHICLE IS UNSAFE .I HAVE PUT OVER TWO THOUSAND DOLLARS IN MY VEHICLE.THE DEALER HAS TAKEN MY MONEY AND THE VEHICLE IS A DEATH TRAP.I AM RETIRED AND I NEED MY CAR TO GET AROUND.

NHTSA ID

10806274

Incident

Apr 14, 2014

Mileage

118,811 mi

I WENT IN FOR THE RECALL REGARDING THE FUEL TANK ISSUE (IN REAR END COLLISIONS) - ON SEPTEMBER 22 2015. I WAS TOLD THAT IT WOULD TAKE 4-6 WEEKS IN ORDER TO RECEIVE THE MANDATED 100 DOLLAR GIFT CARD. HOWEVER, AS OF NOVEMBER 18TH 2015 I HAVE NOT RECEIVED IT. WHEN I'VE CALLED, I KEEP BEING TOLD THAT THE RESPONSE TO THE GIFT CARD WAS MORE THAN CHRYSLER WAS ANTICIPATING AND THAT IT COULD BE SEVERAL MORE WEEKS BEFORE IT'S EVEN MAILED OUT. FURTHERMORE, NOBODY ON THE RECALL RESOLUTION TEAM HAS ANY INFORMATION ABOUT WHEN THE GIFT CARDS WILL BE MAILED OUT, OR WHEN THEY WILL BE RECEIVED. HOWEVER, THEY KEEP TELLING CUSTOMERS "4-6 WEEKS".

NHTSA ID

10794555

Incident

Sep 22, 2015

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND HAULING A TRAILER, THE TOW HITCH FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE HITCH NEEDED TO THE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. .....UPDATED 01/27/16 *BF *JS

NHTSA ID

10786919

Incident

Oct 9, 2015

Mileage

130,000 mi

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE POWER STEERING FAILED. IN ADDITION, WATER SPILLED FROM THE VEHICLE'S WATER PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.

NHTSA ID

10783827

Incident

Oct 20, 2015

Mileage

210,000 mi

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT MENTIONED THAT THE VEHICLE WOULD HAVE TO BE GIVEN SOME TIME BEFORE IT COULD RESTART. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE FAILURE CAUSED WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10783313

Incident

Feb 4, 2002

IS IT COMMON FOR THE BLOWER MOTOR RESISTOR CONTROL MODULE TO GET HOT WHEN IN USE. THE BLOWER MOTOR STOP WORKING, AND I THOUGHT IT WAS THE RESISTOR THAT HAS GONE BAD, BR TESTING THE CONTINUITY STILL OK, PLUGS, WIRES OK. BUT THIS WAS WHAT I DID. I DIRECTLY HOOKED THE BLOWER MOTOR TO THE BATTERY AND IT KICKED OFF, I THEN RECONNECTED THE PLUG ....TO THE BLOWER MOTOR BACK (THE RESISTOR MODULE STILL PLUGGED IN) AND TURN ON THE A/C AGAIN. IT CAME ON ALRIGHT AT DIFFERENT SPEEDS, BUT THE UNIT (RESISTOR) BECAME SO HOT TO TOUCH.

NHTSA ID

10781366

Incident

Oct 3, 2015

CONSUMER WRITES IN REGARDS TO DEALERSHIP NOT ABLE TO COMPLETE VEHICLE HITCH REPAIRS, DUE TOT HE AGE OF THE VEHICLE. *SMD

NHTSA ID

10763637

Incident

Sep 1, 2015