Powertrain (other)
Filed Aug 6, 2024
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting her to attempt to stop the vehicle. After which, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop, only coming to a complete stop after going off the road into a drainage ditch and rolling over on its roof. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed from the scene but not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was not filed. No injuries were reported. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 250,000.
- NHTSA ID
- 11606904
- Incident
- Aug 2, 2024
- Mileage
- 250,000 mi
ElectricalFuel systemPowertrain (other)
Filed Jun 28, 2017
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE IGNITION WAS FAILING AND CAUSED THE VEHICLE TO LOSE POWER. THE CONTACT TOOK THE VEHICLE TO THE GALANTA CHRYSLER DEALER WHO STATED THAT THEY WERE NOT ABLE TO REPAIR THE VEHICLE DUE TO NO PARTS BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,893. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 11001897
- Incident
- Jun 28, 2017
- Mileage
- 165,893 mi
ElectricalEnginePowertrain (other)
Filed Mar 24, 2016
ENGINE STALL/SHUT OFF ON A HIGHWAY AT 70 MILES/HR IN CENTER LANE OF A FIVE LANE INTERSTATE HIGHWAY WITH PLENTY OF GAS IN THE TANK. HAS HAPPENED THREE TIMES ON DIFFERENT DAYS. I'M ORIGINAL OWNER. HEAVY FAILURE ANALYSIS DONE. ALLEGE THAT JEEP CUT CORNERS THAT RISK DRIVER SAFETY. THEY USED AND MAY STILL BE USING CHEAP CHINESE MICROPROCESSOR CHIPS IN THEIR PROGRAM CONTROL MODULES (PCM). FRED BAILEY FATAL ACCIDENT IS TELLING. HIS JEEP SHUT DOWN ON A BRIDGE. PLENTY OF GAS IN THE TANK. TRACTOR TRAILER PLOWS INTO THE BACK OF THIS JEEP (LIKE MINE). THE GAS TANK EXPLODES AND HE DIES. WWW.DYINGJEEP.COM SHOWS A JEEP VIDEO ACTUALLY DOING THE STALL/DIE ROUTINE. WWW.JEEP FORUM.COM HAS LITERALLY THOUSANDS ON POSTS/THREADS BY ANGRY AND FRUSTRATED OWNER WHO HAVE EVEN MUCH NEWER JEEPS THAT DO THE SAME THING. I PAID A LOT OF MONEY TO KEEP MY JEEP IN WORKING CONDITION. IT IS WORTH ABOUT $3,000 IF IT WAS RELIABLE. I DID THE FUEL TANK RECALL. BROUGHT IN THE JEEP. IT ALREADY HAD A TOW PACKAGE INSTALLED. THEY KEEP THE JEEP FOR HOURS. LIKELY DID NOTHING TO IT UNDER THE RECALL. DIDN'T GIVE ME $100 GIFT CARD. EDMONDS VALUE OF MY CAR WITH 247,000 MILES ON THE ODOMETER IS LESS THAN $1,000. EVEN IF I GOT THE EXTRA $1,000 RECALL CREDIT, IT MEANS I HAVE TO BUY ANOTHER LOW QUALITY VEHICLE FROM A BRAND I DO NOT TRUST. IN SHORT, JEEP NEEDS TO MAKE NEW PROGRAM CONTROL MODULES AVAILABLE AGAIN AND AT AFFORDABLE COST. THEY OWE SAFETY TO ALL JEEP OWNERS. SHAME ON THEM AND GOOD ON YOU FOR FINING THEM $105 MILLION. THERE IS POTENTIAL CAUSE TO FINE THEM EVEN MORE FOR NOT ADDRESSING THIS STALL/DIE ISSUE. THE STALL LEADS TO THE REAR END COLLISION AS WE CAN EASILY DEDUCE FROM THE FRED BAILEY EVENT. NO TIME TO REACT TO THE STALL... THEN BOOM. I BELIEVE JEEP HAS HIDDEN INFORMATION ABOUT THESE EVENTS FROM YOU. THE PROBLEM IS NO SECRET TO OWNERS FROM 1992 ON.
- NHTSA ID
- 10851381
- Incident
- Feb 2, 2016
- Mileage
- 247,000 mi
Body & structureFuel systemPowertrain (other)
Filed Sep 16, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS ALSO INCLUDED IN TWO OTHER RECALLS THAT THE DEALER DID NOT MENTION FOR YEARS NOR DID THEY EXPLAIN THE REASON THE REPAIRS WERE NOT COMPLETED FOR NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 97V194000 (FUEL SYSTEM, GASOLINE). THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 12/03/15*LJ *CN
- NHTSA ID
- 10764068
- Incident
- Jun 10, 1998
Body & structureFuel systemPowertrain (other)
Filed Jul 8, 2015
1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICES #13V-252 AND #02V-053. *SMD THE CONSUMER STATED WHEN THE PART FINALLY ARRIVED, ONE BUSINESS SAID THE BOAT TRAILED HITCH WAS NOT SUFFICE, AND THE JEEP DEALER STATED THE PART DID NOT NEED TO BE REPLACED. *JB
- NHTSA ID
- 10732119
- Incident
- Jul 1, 2015
Other / unspecifiedPowertrain (other)
Filed May 28, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 AND 13V252000 ((OEM) TRAILER HITCH) AND (SECONDARY DETENT SYSTEM/ SHIFTER ASSEMBLY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10721994
- Incident
- Jan 15, 2015
ElectricalEnginePowertrain (other)
Filed May 21, 2015
MY JEEP GRAND CHEROKEE HAS BEEN SPUTTERING, STALLING WHEN STOPPED AND WHEN DRIVING, BACKFIRES BLOWN APART 2 MUFFLERS. IT WILL NOT SHOW A CHECK LIGHT OR GIVE AN ERROR CODE WHEN HOOKED UP TO A COMPUTER. HAVE RESEARCHED ONLINE AND FOUND SEVERAL PEOPLE WITH SAME ISSUE. HAVE DONE AS THEY HAVE AND REPLACED NEARLY EVERY SENSOR. HAVE YET TO REPLACE PCM/ECM. DON'T KNOW IF THIS WILL FIX DUE TO SOME ONLINE HAVE AND STILL HAVING THE SAME ISSUE. LIKE THE PEOPLE ONLINE I HAVE TAKEN IT TO DIFFERENT MECHANICS, NONE OF WHICH COULD DUPLICATE OR FIND A PROBLEM. SURPRISED WITH AS MANY PEOPLE HAVING THIS ISSUE JEEP HASN'T RESOLVED THIS. I THINK DEALERSHIPS ARE AWARE OF THIS ISSUE BECAUSE SOME PEOPLE ONLINE HAVE TRADED THEIR JEEPS IN AND GOTTEN VERY LITTLE TOWARDS TRADE-IN.
- NHTSA ID
- 10717760
- Incident
- Oct 1, 2014
- Mileage
- 230,000 mi
Powertrain (other)
Filed Sep 9, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT EXPERIENCED DIFFICULTY SHIFTING GEARS FROM DRIVE TO PARK. IN ADDITION, THE BRAKE LIGHT ILLUMINATED. THE DEALER STATED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 10631794
- Incident
- Aug 28, 2014
EnginePowertrain (other)
Filed Jul 25, 2014
WHILE DRIVING THE VEHICLE SHUT OFF. AS IF POWER HAD BEEN DISCONNECTED. AFTER COMING TO A COMPLETE STOP STARTED RIGHT BACK UP, AFTER A WHILE NOW IT IS BACKFIRING, STALLING OUT, BUCKING. I HAVE READ MORE COMPLAINTS ABOUT THIS SAME EXACT PROBLEM THE I CARE TO READ. MOST OF THE TIME THEY LEAD TO THE PCM. AND IM CANNOT FIGURE OUT WHY JEEP HASN'T FIGURED OUT THE PROBLEM. I CANNOT AFFORD TO KEEP THROWING MONEY INTO THE CAR TO KEEP IT RUNNING. LET ALONE I CANNOT AFFORD TO BUY A NEW VEHICLE. I HAVE REPLACED MORE SENSORS THEN I CARE TO MENTION AND HAVE TRIED ALL THE DIY TACTICS. NOW MY MUFFLER IS EXPLODED. THAT BATTERY KEEPS DYING AND I AM FORCED TO BORROW A FAMILY MEMBERS CAR TO GET BACK AND FORTH TO WORK BECAUSE JEEP CANT FIX THE PROBLEM. IT HAS GONE TO A SHOP JUST TO BE TOLD "WE CANT FIND THE PROBLEM". IT IS UNSAFE FOR IT TO STALL OUT AND BACKFIRE IN THE MIDDLE OF THE HIGHWAY. AND IT IS KILLING MY FINANCES. *TR
- NHTSA ID
- 10616227
- Incident
- Jul 1, 2014
- Mileage
- 171,000 mi
ElectricalExterior lightingPowertrain (other)
Filed Jul 13, 2014
JUST HAVING PROBLEMS WITH SHIFTING AND ELECTRICAL. *TR
- NHTSA ID
- 10610109
- Incident
- Jul 13, 2014
BrakesFuel systemPowertrain (other)
Filed Mar 23, 2014
JEEP WOULD STOP COMPLETELY WHILE DRIVING, WOULD JUST PICK UP SPEED AT RANDOM WHICH CAUSED AN ACCIDENT LUCKY NO ONE WAS HURT.TROUBLE WITH SIGNAL LIGHTS,VISIBILITY AT NIGHT NOT GOOD, SEEM LIKE IT WASN'T GETTING GAS,ALSO 1 DAY IT WOULD START, NEXT DAY IT WOULDN'T START AT ALL,IT'S BEEN 10 MONTHS PLEASE HELP,IM AFRAID TO DRIVE WITH MY GRAND-CHILDREN. JEEP NOT STARTING HEARD SIZZLING SOUND THEN EVERYTHING STOP COMPLETELY. *TR
- NHTSA ID
- 10574226
- Incident
- Jul 24, 2013
- Mileage
- 102,908 mi
EnginePowertrain (other)
Filed Mar 6, 2014
I RECEIVED MY SAFETY RECALL NOTICE OVER 2 MONTHS AGO,AND HAVE NOT YET HEARD FROM ANY DEALER #VC741345 N45 BESIDES THE GAS TANK PROBLEM,MY JEEPS IGNITION JUST TURNS OFF WHILE I'M DRIVING.IT REALLY SCARES ME TO DEATH.PLUS AFTER DRIVING FOR ATLEAST 30 MINUTES,AND I PUT MY CAR IN PARK TO TURN OFF,THE CAR KEEPS MOVING FORWARD,LIKE A JERK MOTION,I'M DISABLED & ON SS & CAN'T AFFORD TO BUY ANOTHER CAR.PLEASE INCLUDE MY CAR IN THE RECALL FOR THE IGNITION REPLACED[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10567523
- Incident
- Mar 22, 2010
- Mileage
- 75,000 mi
ElectricalEnginePowertrain (other)+1 more
Filed Jan 16, 2012
ENGINE STALLS EITHER AT SPEED OR DURING IDLE AFTER 20 MINUTES. WILL CONTINUE TO STALL FOR ABOUT 4 MINUTES, SOMETIMES VERY HARD TO START DURING THIS TIME. THEN VEHICLE WILL RUN FINE WITH NO PROBLEMS FOR SEVERAL HOURS. THE NEXT DAY, OR AFTER VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS, THE PROCESS WILL START AGAIN. EVERY DAY IT WILL STALL AFTER ABOUT 20 MINUTES - SOMETIMES WHILE TURNING, WHICH WILL CAUSE A TOTAL LOSS OF STEERING ABILITY, OR WHILE ON THE FREEWAY, OR WHILE AT A RED LIGHT OR INTERSECTION. I NARROWLY ESCAPED AN ACCIDENT WHEN IT STALLED AND A BIG RIG ALMOST SLAMMED INTO ME. I HAVE BEEN STRANDED IN THE MIDDLE OF A BUSY INTERSECTION MULTIPLE TIMES BECAUSE OF THIS. WHEN THE CAR STALLS, SOMETIMES IT RUNS VERY ROUGH AND BACKFIRES, WHICH CAUSED THE CATALYTIC CONVERTER TO BLOW OUT. NOW THE CATALYTIC CONVERTER RATTLES AND CAUSED MY EMISSIONS TEST TO FAIL WITH HIGH NO(PPM) OUTPUT. I'M GOING TO NEED TO CHANGE THE PCM AND THE CATALYTIC CONVERTER TO FIX THIS, BUT THIS WAS COVERED UNDER A RECALL FOR 1996 VEHICLES WITH THIS SAME PROBLEM. JEEP ISSUED AN EMISSIONS RECALL IN LATE 2006 TO UPDATE THE POWERTRAIN CONTROL MODULE (PCM) SOFTWARE ON CERTAIN 1996 VEHICLES. AS PART OF THE RECALL, THE CATALYTIC CONVERTER WILL ALSO BE INSPECTED FOR DAMAGE AND REPLACED AS NECESSARY. 1997 VEHICLES EXPERIENCING THE EXACT SAME PROBLEM WERE NOT INCLUDED IN THIS RECALL FOR SOME REASON. PLEASE INCLUDE THE 1997 VEHICLES IN THIS RECALL. *TR
- NHTSA ID
- 10443964
- Incident
- Jul 13, 2011
- Mileage
- 89,000 mi
BrakesEngineFuel system+2 more
Filed Oct 13, 2005
CONSUMER NOTICED A CHIRPING NOISE COMING FROM THE FRONT WHEELS THAT DISAPPEARED WHEN THE BRAKES WERE APPLIED. *TS THE DEALER WAS UNABLE TO CORRECT THE PROBLEM THE CONSUMER WAS REFERRING TO. THE CONSUMER HAD A LIST OF PROBLEMS THAT NEEDED TO BE CORRECTED ON THE VEHICLE AND THEY WERE: ROTORS AND PADS FRONT AND REAR, EMERGENCY BRAKE SHOES, WIPER BLADES, MUFFLER AND TAIL PIPE, OIL DIP DIP STICK, RIGHT AXLE BOOT,EMERGENCY BRAKE PIVOT, THE BACK GLASS NEEDED TO BE ADJUSTED, THE FUEL PUMP MODULE WAS REPLACED, THE REAR DIFFERENTIAL BEARINGS WERE REPLACED. THE CONSUMER WAS TOLD BY CUSTOMER SERVICE THERE WERE 2 OUTSTANDING RECALLS ON THE VEHICLE AND THE PROBLEM SHE WAS DESCRIBING SOUNDED AS THOUGH IT WAS RELATED TO ONE OF THE RECALLS. *JB
- NHTSA ID
- 10140983
- Incident
- Jul 12, 2005
Powertrain (other)
Filed Feb 15, 2005
REAR DIFFERENTIAL ROARING SOUND AGAIN IN 3000 MILES AFTER REPLACEMENT OF ALL REAR BEARINGS/SEALS AND BOTH AXLES BY DEALER. RECENT ROADTEST/INSPECTION BY DEALER CONFIRMS CONTINUED EXCESSIVE WEAR OF NEW BEARINGS AND AXLES. DEALER NOW RECOMMENDS NEW DIFFERENTIAL HOUSING OR REPLACE ENTIRE REAR DIFFERENTIAL. SEE PAST ODI ID NUMBER: 10100860 POWER TRAIN:AXLE
- NHTSA ID
- 10110562
- Incident
- Feb 9, 2005
- Mileage
- 97,000 mi
Powertrain (other)
Filed Dec 1, 2004
ROARING SOUND IN REAR END STARTED DURING DRIVE TO FLORIDA, DEALER REPLACED BOTH REAR INBOARD AND OUTBOARD AXLE BEARINGS. 3000 MILES LATER ROARING SOUND IS BACK AND NOW DEAL NEEDS TO INSTALL NEW AXLES AND SAME BEARINGS. *AK
- NHTSA ID
- 10100860
- Incident
- Aug 13, 2004
- Mileage
- 95,000 mi
Powertrain (other)
Filed Feb 26, 2004
UPON ACCELERATING CONSUMER NOTICED A LOUD NOISE COMING FROM UNDER VEHICLE. DEALERSHIP SERVICED VEHICLE, AND DETERMINED DIFFERENTIAL NEEDED TO BE REPLACED AT 8,000 MILES. THE PROBLEM RETURNED AT 40,000 MILES. *AK THE CONSUMER FOUND TWO OTHER INCIDENTS WHERE THE REAR DIFFERENTIAL FAILED IN THE 1998 GRAND CHEROKEE. *SC
- NHTSA ID
- 10057413
- Incident
- Feb 1, 2004
- Mileage
- 8,000 mi
BrakesPowertrain (other)Suspension+1 more
Filed Jan 15, 2004
PAINT ON VEHICLE APPEARS BUBBLY. POWER WINDOWS STOPPED WORKING-REPLACED MOTOR REAR END HAS NOISE LIKE A ROAR-DIAGNOSED WITH BAD REAR END TRANSMISSION DOES NOT SHIFT LIKE IT SHOULD-DIAGNOSED AS BAD BRAKES GROWLING-
- NHTSA ID
- 10069983
- Incident
- Feb 15, 2003
Powertrain (other)Visibility
Filed Jan 15, 2004
SEALS AND GASKETS NEEDS TO BE REPLACE TRANSFER CASE INPUT SHAFT SEAL(B) EXTENSION HOUSING SEAL A/T (B) INCLUDES R&I 4WD TRANSFER CASE ATF SEALANT WATER PUMP RADIATOR HOSE LOWER HOSE
- NHTSA ID
- 10069453
- Incident
- Sep 15, 2003
- Mileage
- 11,800 mi
Powertrain (other)
Filed Jan 7, 2003
TRANSMISSION FLUID LEAKED FROM THE COOLER HOSE WHICH CAUSED THE VEHICLE TO SMOKE. TS SCC
- NHTSA ID
- 10002251
- Incident
- Dec 22, 2002
- Mileage
- 55,245 mi
Powertrain (other)
Filed Oct 8, 2002
MR
- NHTSA ID
- 768260
BrakesEnginePowertrain (other)
Filed Sep 17, 2002
REAR AXLE BEARINGS REPLACED TWICE NOW. BRAKE ROTOR WARPAGE A DIRECT RESULT OF CALIPER DESIGN. REPLACED ROTORS WITH AFTER MARKET AND STILL WARPED. REPLACED CALIPERS WITH AFTER MARKET AND NEEDED $115.00 REPAIRS TO ROTORS THAT HAD 8000 MILES ON THEM. ENGINE OIL LEAK AND ODOR FROM MANIFOLD GASKET LEAK AT FRONT OG ENGINE. DOOR CHECK ROLLER ON DRIVERS DOOR BROKE OFF COMPLETELY. MAY NOT BE A WARRANTY REPAIR. WILL INVOKE LEMON LAW IF REAR BEARINGS FAIL ANOTHER TIME. CHRYSLER BUILT A REAL PIECE OF GARBAGE!!!
- NHTSA ID
- 767287
- Incident
- Aug 2, 2002
Powertrain (other)
Filed Sep 12, 2002
WHILE TRAVELING HEARD NOISE COMING FROM REAR OF VEHICLE. VEHICLE WAS SERVICED, TECHNICIAN NOTICED REAR DIFFERENTIAL NEEDED TO BE REPLACED. PLEASE PROVIDE INFORMATION.*AK
- NHTSA ID
- 8018466
Body & structureFuel systemInterior & seats+4 more
Filed Jan 31, 2002
REAR END WENT OUT AND VEHICLE WAS INOPERABLE. CONTACTED DEALER AND WHEEL BEARINGS WERE REPLACED. REAR END HAS BEEN REPLACED TWICE ALREADY.*AK KEYLESS REMOTE FAILED. FUEL GAUGE FAILED. BUZZING NOISE WHEN UNLOCKING THE DOORS. TRANSFER CASE LEAKING. REAR END MAKES NOISE, DEALER REBUILT DIFFERENTIAL. LEFT FRONT WHEEL MAKES NOISE. *YH
- NHTSA ID
- 8003329
- Incident
- Jul 28, 1999
BrakesElectricalPowertrain (other)+1 more
Filed Sep 20, 2001
CONSUMER STATES PINION SEALS AND BOOT HAVE BEEN REPLACED.*JB
- NHTSA ID
- 563188
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.