1997 Jeep Grand Cherokee Other / unspecified Problems

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE OEM TRAILER HITCH WAS NOT INSTALLED WHEN THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER (LUCAS CHRYSLER JEEP DODGE RAM, 1624 NJ-3838 LUMBERTON, NJ 08048, 609-288-7663) REFUSED TO PROVIDE A SOLUTION AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL CAMPAIGN. THE CONTACT INSTALLED AN AFTERMARKET TRAILER HITCH. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL CAMPAIGN. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 11/01/17*LJ UPDATED 11/3/2017*JS

NHTSA ID

11024692

Incident

Feb 1, 2010

DRIVING ABOUT 50MPH AND THE FRONT END FELT LIKE IT WAS COMING APART. STEERING WHEEL SHAKING BAD AND WHEELS FELT WOBBLY. I HAVE HAD THIS PROBLEM BEFORE AND NOTICEABLY WHEN I HIT A BUMP OR POTHOLE AT OR ABOVE 45MPH. WHAT SCARED ME THE MOST I WAS COMING UP ON TRAFFIC AND HAD TO BRAKE. BRAKING WHILE THE VEHICLE IS WOBBLY IS VERY SCARY AND FEELS AS IF THE WHOLE THING IS COMING APART.

NHTSA ID

10748018

Incident

Aug 11, 2015

Mileage

234,000 mi

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 AND 13V252000 ((OEM) TRAILER HITCH) AND (SECONDARY DETENT SYSTEM/ SHIFTER ASSEMBLY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10721994

Incident

Jan 15, 2015

I HAVE RECEIVED TWO RECALL NOTICES FOR LOW IMPACT PROBLEM ON JEEP.{ COULD OPEN GAS TANK} DEEMING IT UNSAFE.I HAD IT INSPECTED AT MARSH FIELD CHRYSLER MASS.I WAS TOLD COULD NOT BE DONE DUE TOO CORROSION ON OLD FACTORY HITCH{WHICH WAS MISSING A PORTION}.TOO MAKE IT SAFE I TOOK IT TO BIGGEST TRAILER DEALER ON SOUTH SHORE.DRINKWATER TRAILER SALES PEMBROKE MASS.THEY SAID THAT THE FRAME WAS NOT CORRODED REMOVED OLD PIECES OF EXISTING HITCH ,INSTALL NEW HITCH MAKING MY JEEP SAFER TO BE ON OUR ROADS.CHRYSLER STATED IT WOULD NOT REIMBURSE ME.BECAUSE IDID NOT USE THEIR HITCH.THEY STATED THEY COULD NOT DUE JOB.YOU WOULD THINK THAT CHRYSLER WOULD REIMBURSE ME FOR TAKING APPROPRIATE ACTION TO RESOLVE THE SAFETY DEFECT N45.WHY ARE UNSAFE VEHICLES ALLOWED KNOWINGLY ENDANGERING ON OUR PUBLIC HI-WAY. *TR

NHTSA ID

10651566

Incident

Sep 26, 2014

ABOUT 6 WEEKS AGO MY BACK RIGHT WHEEL ACTUALLY FELL OFF COMING DOWN THE ROAD AT ABOUT 35MPH. AFTER I LOOKED - ONE OF THE STUDS WHERE THE LUGS GO ON ACTUALLY BROKE AND THE OTHER STUDS WERE STRIPPED WHICH CAUSED THE LUGS TO FALL OFF. ALL STUDS REPLACED AFTER THAT.LUCKILY I WAS CLOSE BY MY MECHANIC THIS MORNING WHEN IT WAS ABOUT TO HAPPEN AGAIN - THE BACK RIGHT WHEEL. THERE WAS A STUD THAT WAS BROKEN AND THE REST OF THE LUGS WERE VERY LOOSE. *TR

NHTSA ID

10520528

Incident

Jun 17, 2013

Mileage

217,000 mi

1. CAME OUT OF GEAR WHEN IN PARK AND CRASHED SUSTAINING 5000.00 DOLLARS IN DAMAGE. HAD RECEIVED A LETTER FROM DAIMLER-CHRYSLER IN 2002,HOWEVER IT WAS NOT DATED STATING THE CAR COULD DO THIS. NO RECALLS WERE PRESENT AT THE TIME. THEY DENIED ANY PROBLEM WHEN CAR CRASHED. CALLED AN ATTORNEY WHO WAS A RELATIVE THAT TOLD WITHOUT A DOUBT (100%) THE CAR WOULD DO THIS. HE THEN CALLED ME BACK AND STATED HE COULD NOT REPRESENT ME BECAUSE HE REPRESENTED DAIMLER-CHRYSLER. HE WAS HIRED BY CHRYSLER AFTER HE BOUGHT A VIPER FROM THEM THAT WAS A LEMON AND HE SHOVED IT YOU KNOW WHERE AND WON. THEY REALIZED WHAT AN OUTSTANDING ATTORNEY HE WAS THEN HIRED HIM. TALK ABOUT FAMILY ETHICS. THEY FINALLY INSTALLED THE SECONDARY DETENT SYSTEM IN 12/2008. I WAS TOLD IT WAS REPAIRED. 2 THE CAR IS STALLING AT HIGH SPEEDS,DURING U TURNS, WHILE AT STOP SIGNS. IT TO DANGEROUS TO DRIVE. JEEP KEEPS TELLING ME THEY CAN NOT FIND ANYTHING ON DIAGNOSTICS. I WAS OUT OF TOWN 250 MILES FROM HOME AND THEY WANT ME TO DRIVE AN UNSAFE VEHICLE BACK TO THE. THEY HAVE BEEN RUDE,EVASIVE AND BLAMING ME. AFTER 500.00 THERE DIAGNOSTICS SHOWED NOTHING. IT HAS BEEN TO 5 OTHER MECHANICS AND KNOW ONE HAS BEEN ABLE TO DIAGNOSE THE PROBLEM. I NOW HAVE A 1997 GRAND CHEROKEE LIMITED THAT IS LOADED THAT IS DANGEROUS AND WORTH NOTHING. 3 IF THEY INSIST ON ARBITRATION AND A CHANCE TO FIX IT YOU WILL LOSE. IT IS WORTH YOUR MONEY TO HIRE A LEMON LAW ATTORNEY FROM THE VERY BEGINNING. *TR

NHTSA ID

10255217

Incident

Apr 1, 2002

Mileage

100,003 mi

MY 1997 JEEP GRAND CHEROKEE LAREDO HAS HAD A CRACKED EXHAUST MANIFOLD FOR SOME TIME NOW. THE DEALERSHIP KNOWS THE PRICE FOR ONE OFF THE TOP OF THEIR HEAD WITHOUT LOOKING IT UP. DUST OR WATER CAN GET IN THERE AND CREATE ENGINE FAILURE, IT CAN ALSO CAUSE THE ENGINE TO GET TO HOT AND CAUSE A FIRE. CARBON MONOXIDE LEAKS INTO THE CABIN WHEN THE WINDOWS ARE UP AND THE HEATER IS ON. *JB

NHTSA ID

10160614

Incident

Jan 29, 2003

Mileage

102,569 mi

I PURCHASED A CERTIFIED PRE-OWNED 1997 JEEP GRAND CHEROKEE FROM LANSDALE CHRYSLER JEEP IN OCTOBER OF 2002. WITHIN 1 WEEK, THE ABS LIGHT CAME ON AND I TOOK IT BACK TO THE DEALER. THEY EXPLAINED TO ME THAT THE ABS UNIT HAD FAILED AND WOULD HAVE TO BE REPLACED AT A COST OF OVER $1,000 DOLLARS. I SUBMITTED A HAND WRITTEN COMPLAINT TO THEM THAT THE CAR WAS "CERTIFIED" AND NOTHING SHOULD FAIL WITHIN A WEEK. THE ABS WAS REPLACED WITHOUT CHARGE TO ME. THREE YEARS LATER THE ABS UNIT HAS FAILED AGAIN! ESTIMATE CHARGE FOR REPAIR IS $1,200 DOLLARS. MY RESEARCH ON THE INTERNET SHOWS THIS TO BE A COMMON PROBLEM FROM 1993-1998 GRAND CHEROKEE'S. THE FOLLOWING WEBSITE: AUTOS.MSN.COM CITES THIS AS A COMMON PROBLEM FOR THE ABS UNIT TO FAIL. THE DEALER TOLD ME THE ABS UNIT WAS OUT OF WARRANTY. HOW DOES A $1,000 PART FAIL TWICE?!? *JB

NHTSA ID

10145190

Incident

Sep 1, 2005

Mileage

91,000 mi

1997 JEEP CHEROKEE, WHICH WAS PART OF GAS TANK RECALL IN 1998 FOR FAILURE OF FLOAT IN THE GAS TANK, RAN OUT OF GAS AGAIN ON FREEWAY, WITHOUT ANY NOTICE. APPEARS THAT THE LIFESPAN OF THE FLOAT REPLACEMENT COULD NOW BE OVER.*AK

NHTSA ID

10051061

Incident

Dec 18, 2003

Mileage

102,150 mi

WHEN THE GAS TANK WAS 1/4 FULL AND COMPUTED MILES READ MORE THEN 50 MILES LEFT, WE RAN OUT OF GAS. THE CAR STOPPED WORKING AND COMPLETELY SHUT OFF DUE TO RUNNING OUT OF GAS. *JB

NHTSA ID

10023638

Incident

May 8, 2003

Mileage

124,800 mi

CONSUMER STATES THAT VEHICLE'S FUEL GAUGE DOESN'T READ CORRECTLY AND STALLS. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS *DT

NHTSA ID

10002323

Incident

Jun 1, 2002

Mileage

115,057 mi

REAR END WENT OUT AND VEHICLE WAS INOPERABLE. CONTACTED DEALER AND WHEEL BEARINGS WERE REPLACED. REAR END HAS BEEN REPLACED TWICE ALREADY.*AK KEYLESS REMOTE FAILED. FUEL GAUGE FAILED. BUZZING NOISE WHEN UNLOCKING THE DOORS. TRANSFER CASE LEAKING. REAR END MAKES NOISE, DEALER REBUILT DIFFERENTIAL. LEFT FRONT WHEEL MAKES NOISE. *YH

NHTSA ID

8003329

Incident

Jul 28, 1999

WHEN MAKING A HARD TURN, EITHER LEFT OR RIGHT WITH TRANSMISSION / 4-WHEEL DRIVE IN NEUTRAL, WHEELS AND IGNITION LOCKED UP.*AK CONSUMER STATES THIS OCCURS WHEN BEING TOWED BEHIND A 36 FOOT MOTOR HOME, FIRST INCIDENT HAPPENED AFTER MAKING A HARD RIGHT TURN AND WAS DISCOVERED AFTER ABOUT 2 MILES, SECOND INCIDENT HAPPENED AFTER TRAVELING APPROXIMATELY 75 MILESCONSUMER STOPPED AND STARTED AGAIN HAVING MADE A HARD RIGHT TURN. *SLC

NHTSA ID

892103

Incident

Aug 1, 1999