RoadVitals

1997 Jeep Grand Cherokee Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Oct 12, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 991 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1997 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 29, in the owner's own words

Visibility
Filed Oct 12, 2015

IS IT COMMON FOR THE BLOWER MOTOR RESISTOR CONTROL MODULE TO GET HOT WHEN IN USE. THE BLOWER MOTOR STOP WORKING, AND I THOUGHT IT WAS THE RESISTOR THAT HAS GONE BAD, BR TESTING THE CONTINUITY STILL OK, PLUGS, WIRES OK. BUT THIS WAS WHAT I DID. I DIRECTLY HOOKED THE BLOWER MOTOR TO THE BATTERY AND IT KICKED OFF, I THEN RECONNECTED THE PLUG ....TO THE BLOWER MOTOR BACK (THE RESISTOR MODULE STILL PLUGGED IN) AND TURN ON THE A/C AGAIN. IT CAME ON ALRIGHT AT DIFFERENT SPEEDS, BUT THE UNIT (RESISTOR) BECAME SO HOT TO TOUCH.

NHTSA ID
10781366
Incident
Oct 3, 2015
Visibility
Filed Nov 9, 2008

TEMPERATURE/BLEND AIR DOORS FAILED IN HEATER, RENDERING DEFROSTER USELESS--NO VISIBILITY. THIS IS A BUILT IN DEFECT IN 1997 JEEPS AND OCCURS TO NEARLY ALL OF THEM THROUGH NO FAULT OF OWNER OR WEAR AND TEAR BY CHRYSLER'S ADMISSION. DEALER CHARGED $1400 TO REPAIR. CHRYSLER PAID $700 OF THAT. THIS IS UNFAIR TO CONSUMER AND A SAFETY DEFECT. PARTS 24652002,5134347AA,5134343AA,5012727AA,AND 50127009AA WERE ALL REPLACED. THIS FAULT IS A HAZARD DUE TO INADEQUATE MECHANISM SELECTED BY MANUFACTURER IN ORIGINAL DESIGN. CAR CANNOT BE DRIVEN ON FOGGY DAYS OR INDEED IN WINTER. CHRYSLER SHOULD REIMBURSE CUSTOMERS FOR THIS REPAIR. *TR

NHTSA ID
10248055
Incident
Nov 1, 2006
Mileage
32,000 mi
Visibility
Filed Feb 9, 2008

I HAVE A 97 JEEP GRAND CHEROKEE AND IT DOESN'T CHANGE FROM HEAT TO DEFROST OR OTHER SETTING. IT APPEARS THAT THE BLEND DOORS ON THE MAIN HEATER BAY ARE THE PROBLEM AND I ALSO HAVE CHECKED ONLINE AND FIND THIS A COMMON PROBLEM AND QUITE EXPENSIVE TO REPAIR. THIS CREATED A VERY DANGEROUS SITUATION WHILE DRIVING IN A SNOW STORM AND NOT HAVING THE VEHICLE KEEP UP TO THE DEMAND ON THE WINDSHIELD. I WAS TRAVELING WITH MY 3 YOUNG CHILDREN AND THE POTENTIAL FOR SERIOUS INJURY WAS HIGH. IT ALSO APPEARS THAT JEEP IS AWARE OF THE SITUATION AND ISN'T WILLING TO FIX THE PROBLEM. POTENTIAL DEATH AND SERIOUS INJURY ARE GREAT AND THIS IS POOR JUDGMENT FOR PUBLIC SAFETY. *TR

NHTSA ID
10217519
Incident
Feb 1, 2008
Mileage
123,000 mi
Visibility
Filed Aug 24, 2006

1997 JEEP GRAND CHEROKEE MOONROOF BLEW OFF WITH A GUST OF WIND. *KB THE MOONROOF WAS CLOSED AT THE TIME OF THE INCIDENT. THE CONSUMER STATED THE DEALER REPLACED THE TRACK AND MOTOR ON THE MOONROOF. *JB

NHTSA ID
10166948
Incident
Nov 6, 2005
Visibility
Filed Apr 25, 2006

DRIVER SIDE EXTERIOR MIRROR ON VEHICLE CONTAINS AUTO-DIMMING FLUID THAT LEAKED OUT DUE TO A MANUFACTURING DEFECT AND NOW OBSCURES DRIVERS REAR VISION WHILE DRIVING. ATTEMPTED TO ADDRESS ISSUE WITH LOCAL DEALER ONLY TO BE TOLD IT WOULD TAKE MORE THAN $500.00 TO REPLACE THE ENTIRE MIRROR ASSEMBLY INSTEAD OF JUST THE GLASS. REPLACING JUST THE MIRROR GLASS WITH THE AUTO-DIMMING FEATURE IS NOT FEASIBLE PER THE DEALER. THIS IS TOTAL BS AND THE ORIGINAL MANUFACTURER OF THE VEHICLE SHOULD BE ABLE TO REPLACE THIS REMOVABLE PART AT A REASONABLE PRICE. *JB

NHTSA ID
10156078
Incident
Jul 1, 2002
Mileage
50,000 mi
BrakesEngineFuel system+2 more
Filed Oct 13, 2005

CONSUMER NOTICED A CHIRPING NOISE COMING FROM THE FRONT WHEELS THAT DISAPPEARED WHEN THE BRAKES WERE APPLIED. *TS THE DEALER WAS UNABLE TO CORRECT THE PROBLEM THE CONSUMER WAS REFERRING TO. THE CONSUMER HAD A LIST OF PROBLEMS THAT NEEDED TO BE CORRECTED ON THE VEHICLE AND THEY WERE: ROTORS AND PADS FRONT AND REAR, EMERGENCY BRAKE SHOES, WIPER BLADES, MUFFLER AND TAIL PIPE, OIL DIP DIP STICK, RIGHT AXLE BOOT,EMERGENCY BRAKE PIVOT, THE BACK GLASS NEEDED TO BE ADJUSTED, THE FUEL PUMP MODULE WAS REPLACED, THE REAR DIFFERENTIAL BEARINGS WERE REPLACED. THE CONSUMER WAS TOLD BY CUSTOMER SERVICE THERE WERE 2 OUTSTANDING RECALLS ON THE VEHICLE AND THE PROBLEM SHE WAS DESCRIBING SOUNDED AS THOUGH IT WAS RELATED TO ONE OF THE RECALLS. *JB

NHTSA ID
10140983
Incident
Jul 12, 2005
BrakesPowertrain (other)Suspension+1 more
Filed Jan 15, 2004

PAINT ON VEHICLE APPEARS BUBBLY. POWER WINDOWS STOPPED WORKING-REPLACED MOTOR REAR END HAS NOISE LIKE A ROAR-DIAGNOSED WITH BAD REAR END TRANSMISSION DOES NOT SHIFT LIKE IT SHOULD-DIAGNOSED AS BAD BRAKES GROWLING-

NHTSA ID
10069983
Incident
Feb 15, 2003
Powertrain (other)Visibility
Filed Jan 15, 2004

SEALS AND GASKETS NEEDS TO BE REPLACE TRANSFER CASE INPUT SHAFT SEAL(B) EXTENSION HOUSING SEAL A/T (B) INCLUDES R&I 4WD TRANSFER CASE ATF SEALANT WATER PUMP RADIATOR HOSE LOWER HOSE

NHTSA ID
10069453
Incident
Sep 15, 2003
Mileage
11,800 mi
Visibility
Filed Dec 27, 2003

THE SIDEVIEW MIRROR ADJUSTMET ON MY VEHICLE IS SET FOR EACH DRIVER, AND WHEN THAT DRIVER ENTERS THE CAR, THE MIRRORS SHOULD CHANGE TO THE PROPER POSITION. HOWEVER, THEY FREQUENTLY (BUT NOT ALWAYS) MOVE TO A TOTAL DOWN POSITION. YOU HAVE TO REMEMBER TO MANUALLY CHANGE THE MIRROR POSITION. OTHERWISE, YOU HAVE NO REARWARD VIEW WHICH HAS CREATED NUMEROUS DANGEROUS SITUATIONS. THE DEALER ADMITTED THAT THIS PROBLEM ARISES NOT INFREQUENTLY, BUT REQUIRES REPLACEMENT OF THE MIRRORS AT $500 EACH. I ALREADY REPLACED ONE, AND IT FAILED AGAIN WITHIN A YEAR. THERE NEEDS TO BE A RECALL TO RECTIFY THIS DANGEROUS SITUATION.*AK

NHTSA ID
10051173
Incident
Dec 27, 2003
Mileage
30,000 mi
Visibility
Filed Jun 2, 2003

ANTI-GLARE CHROMATIC FLUID IS LEAKING FROM DRIVER'S SIDE MIRROR DUE TO A DEFECTIVE SEAL IN THIS MIRROR CAUSING POOR VISION PROBLEMS. DEALER QUOTING $440.00 TO REPAIR THIS SAFETY ISSUE. BELIEVE THIS PROBLEM SHOULD BE CONSIDERED A SAFETY ISSUE SINCE IT IS EFFECTING DRIVER'S VISON OF ONCOMING TRAFFIC DURING LANE CHANGES DURING BACKING OF THE VEHICLE.*AK

NHTSA ID
10020877
Incident
Nov 30, 2002
Mileage
52,000 mi
Body & structureBrakesEngine+4 more
Filed May 9, 2002

*AK CONSUMER STATES TRANSMISSION DOES NOT SHIFT THE WAY IT SHOULD, THERE IS A DELAY WHEN GOING INTO GEAR AND IT MAKES A NOISE, REAR SEAL, PAN GASKET, AND COOLER LINES LEAKING, HUMMING IN ENGINE AT 59-62 MPH, THE WIPER BLADES FAILED, WHILE USING REMOTE THERE IS A GRINDING NOISE COMING FROM DOOR AREA, THE RIGHT FRONT ROTOR IS WORN, THE DEQLER REPLACED THE FRONT BRAKE PADS, AND HEADLIGHTS NEED TO BE ADJUSTED.*YD

NHTSA ID
8009546
Incident
Aug 6, 1997
Body & structureHeating & air conditioningVisibility
Filed Mar 23, 2002

CONSUMER STATES THAT THE DOOR HINGE COMPLETELY SNAPPED. *TT

NHTSA ID
785929
BrakesHeating & air conditioningElectrical+4 more
Filed Oct 22, 2001

CONSUMER HAS HAD RECALL, 00V136, WORK DONE, HOWEVER ROTORS CONTINUE TO WARP, ABS MODULE NEEDED REPAIRED, BRAKES ARE NOISY, BRAKES PULSATE, AND ABS LIGHT ILLUMINATES, BECAUSE OF BRAKE PROBLEMS, TIRES HAD TO BE REPLACED AND HAVE TO BE ROTATED OFTEN, DEALER STATED THERE MAY BE A HAZARDOUS CONDITION IN THE FUTURE WITH THE ABS. *SLC

NHTSA ID
563774
Incident
Sep 24, 1999
Visibility
Filed Aug 5, 2001

FAN MOTOR FAILED WITH AIR CONDITIONER ON ALSO AFFECTING DEFROSTER,HEATER. *AK

NHTSA ID
749901
Incident
Aug 5, 2001
Visibility
Filed Jul 24, 2001

WINDSHIELD FAILED. NLM

NHTSA ID
562216
Visibility
Filed Feb 2, 2001

WHEN THE OUTSIDE TEMPERATURE DROPS BELOW FREEZING THE FRONT WINDSHIELD WIPERS MOVE SO SLOWLY(1 PASS TAKES 5-7 SECONDS) THAT THEY CAN NOT KEEP THE WINDSHIELD CLEAR OF DEBREE AND CREATE A DRIVING HAZARD. THE DEALER VERIFIED THE PROBLEM BUT EVERYTHING IS WITHIN SPECS SO THEY CAN NOT DO ANYTHING ABOUT IT. THEY ALSO VERIFIED THAT THIS PROBLEM HAPPENS WITH ALL 1997 JEEP GRAND CHEROKEES UNDER THESE CONDITIONS. *AK

NHTSA ID
740332
Incident
Jan 13, 1998
BrakesPowertrain (other)Suspension+1 more
Filed Jan 24, 2001

FRONT BRAKES REPLACED 1 YEAR AGO THEN RECEIVED RECALL, WINSHIELD WASHER MOTOR FAILED,POWER WINDOWS FAILED. POOR BRAKING AND VIBRATION IN PEDAL SCRAPING NOISE FROM BACK END - REAR BEARINGS, DIFFERENTIAL, BRAKES AND ROTORS NEED REPLACEMENT. *AK

NHTSA ID
739895
Visibility
Filed Jan 23, 2001

POWER SIDE VIEW MIRROR WILL AUTOMATICALLY POINT DOWN TOWARDS FLOOR. CONSUMER HAS TAKEN VEHICLE TO DEALER NUMEROUS TIMES, AND WAS NOT ABLE TO DIAGNOSE DEFECT; THEREFORE, COULD NOT FIX IT.*AK

NHTSA ID
878838
BrakesVisibility
Filed Sep 6, 2000

WHILE DRIVING ON DIFFERENT OCCASIONS, CONSUMER'S BRAKES FAILED, DEALER COULD NOT LOCATE PROBLEM ANY OF THE TIMES THE VEHICLE WAS BROUGHT IT, THE CONSUMER BECAUSE OF SAFETY TRADED THE VECHICLE IN, NOW THERE IS A RECALL 00V136 REGARDING THE BRAKES AND THE CONSUMER IS REQUESTING THAT HE IS REIMBURSED FOR THE LOSS THAT WAS TAKEN WHEN THE VEHICLE WAS TRADED IN. *SLC

NHTSA ID
554389
Incident
May 21, 1999
Interior & seatsPowertrain (other)Suspension+1 more
Filed Jul 30, 2000

1)"FRONT SWAY LINK ELIMINATOR BARS" BOTH FAILED AFTER FRONT CV JOINT REPLACEMENT CAUSING VERY POOR/DANGEROUS HANDLING. DEALER REFUSES TO CONSIDER THAT PRIOR REMOVAL CAUSED DAMAGE, SAYS THEY WERE RUSTY. 2) WINDSHIELD WIPERS FAIL WHILE GOING OVER BUMPS. DEALER REFUSES TO COVER UNDER WARRANTY. WANTS NEARLY $400 FOR REPAIR. 3) DOOR LOCKS, DOME LIGHTS LOCK AND UNLOCK BY THEMSELVES WHILE VEHICLE IS RUNNING OR NOT, CAUSING PASSANGERS/KEYS TO BE LOCKED INSIDE. DEALER REFUSES TO FIX. 4) CHECK ENGINE LIGHT COMES ON AND VEHICLE FAILS TO START, AFTER SEVERAL MINUTES VEHICLE THEN STARTS. DEALER REFUSES TO BELIEVE THERE IS A PROBLEM AND WON'T FIX UNDER WARRANTY. *AK

NHTSA ID
726228
Incident
Apr 1, 2000
BrakesVisibility
Filed Jun 26, 2000

FRONT BRAKE PAD FAILURE CAUSED THE VEHICLE TO SHAKE AND PULL. YH

NHTSA ID
552790
Incident
Apr 27, 1999
Visibility
Filed May 22, 2000

REAR WIPER FAILURE DURING HEAVY RAIN, MOTOR REPLACED

NHTSA ID
9000806
Incident
Apr 14, 2000
BrakesElectricalEngine+3 more
Filed Jan 5, 2000

I HAVE HAD THE FOLLOWING FAILURES: FUEL GUAGE/ BRAKES (3) TIMES/ENGINE MOUNT, AND WATER PUMP, BROUGHT THE VEHICLE IN (5) TIMES BEFORE THEY FIXED THE TRANSMISSION, REAR WINDSHIELD WIPERS QUIT WORKING, AND THEN RESTARTED. ALSO CD PLAYER DIED. IS THIS A LEMON? *AK

NHTSA ID
716932
Incident
May 13, 1999
BrakesExterior lightingSteering+1 more
Filed Oct 6, 1999

LIGHT BULB FAILED ON THE FRONT PANEL. NLM

NHTSA ID
548936
Body & structureEngineTransmission+1 more
Filed Sep 2, 1999

WHEN DRIVING AT ANY SPEED VEHICLE WOULDN'T SHIFT PROPERLY FROM FIRST TO SECOND GEAR, AND WAS SHIFTING VERY HARD. LOCK ON THE DRIVER'S SIDE DOOR ISN'T LOCKING PROPERLY. ALSO, WATER PUMP WAS REPLACED/ DRIVER'S SIDE WINDOW MOTOR WENT OUT, AND THERE WAS A LEAKAGE IN THE SUN ROOF WHICH CAUSED WATER TO LEAK INTO VEHICLE ON DRIVER'S SIDE.

NHTSA ID
846464
Incident
Mar 1, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .