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1997 Jeep Grand Cherokee Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
36
Latest Nov 18, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 991 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
30
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
20

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1997 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 36 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 36, in the owner's own words

Airbags
Filed Nov 18, 2019

THE HORN ON MY 1997 JEEP GRAND CHEROKEE STOPPED WORKING A YEAR AGO, AFFECTING MY ABILITY TO WARN OTHERS OF SAFETY ISSUES. MECHANICS TELL ME THE HORN "BUTTON" IS EMBEDDED IN THE SAFETY AIRBAG IN THE STEERING WHEEL AND CAN ONLY BE FIXED BY REPLACING THE ENTIRE, COSTLY AIRBAG. THAT CAN BE HUNDREDS OF DOLLARS. I BELIEVE THAT HORN SWITCH REPLACEMENT SHOULD BE A RECALL ITEM AND THE MANUFACTURER SHOULD REPLACE THE SWITCH , WHICH REQUIRED REPLACING THE AIR BAG. OR, THE MANUFACTURER SHOULD BE REQUIRED TO ADD A SUPPLEMENTAL SWITCH ON THE DASH TO CONTROL THE HORN.

NHTSA ID
11280884
Incident
May 8, 2018
Mileage
120,000 mi
AirbagsSteering
Filed May 14, 2014
Crash reported1 death reported

I HAVE CONTACTED YOUR OFFICE BEFORE FOLLOWING THE JAN. 24, 2014 CRASH THAT TOOK MY WIFE'S LIFE, ON THE VEHICLE INDICATED, IT WAS EQUIPPED WITH MICHELIN TIRES NOTED DURING THE PERIOD BEFORE THE RECALL THIS YEAR. I HAD CONTACTED YOU EARLIER ABOUT THE AIR BAGS ON A 1997 JEEP GRAND CHEROKEE THAT FAILED TO DEPLOY IN THIS CRASH. COULD YOU PLEASE GET BACK TO ME TO DISCUSS THIS LATEST DEVELOPMENT IN WHAT COULD HAVE CAUSED THE DEATH OF MY WIFE. THANK YOU VERY MUCH.

NHTSA ID
10588412
Incident
Jan 24, 2014
Mileage
140,000 mi
Airbags
Filed Feb 18, 2011
Crash reported2 injuries reported

TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE CRASHED INTO ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND THE OTHER DRIVER SUFFERED A BROKEN ARM. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 198,000.

NHTSA ID
10383248
Incident
Feb 18, 2011
Mileage
198,000 mi
Airbags
Filed Jan 11, 2011
Crash reported

1997 JEEP GRAND CHEROKEE LARAEDO 4 WHEEL DRIVE. *TR

NHTSA ID
10375563
Incident
Jan 9, 2011
Mileage
224,000 mi
Airbags
Filed Oct 5, 2009
Crash reported1 injury reported

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH HE REAR-ENDED ANOTHER VEHICLE. THE VEHICLE WAS SEVERELY DAMAGED, AND NONE OF THE AIR BAGS DEPLOYED. CONSEQUENTLY HE SUSTAINED MAJOR INJURIES TO HIS NECK, CHEST AND LEGS. THE VEHICLE WAS TOWED TO HIS PLACE OF RESIDENCE. THE VEHICLE WAS REPAIRED ACCORDING TO RECALL# 97V080000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE) IN 1997. A TECHNICIAN FROM THE DEALER WAS IN THE PROCESS OF DETERMINING THE CAUSE OF THE FAILURE. A POLICE REPORT WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 140000.

NHTSA ID
10286372
Incident
Oct 2, 2009
Mileage
140,000 mi
Airbags
Filed Jan 25, 2006
Crash reported1 injury reported

1997 JEEP GRAND CHEROKEE AIR BAGS DID NOT DEPLOY. *TS ***NO ANS REQUIRED*** THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH A BIG RIG. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. *NM

NHTSA ID
10149744
Incident
Dec 29, 2005
Mileage
40,000 mi
Airbags
Filed Aug 20, 2003
Crash reported

CROSSED INTO INTERSECTION AND HIT A VEHICLE BROADSIDE TRAVELING APROX 55MPH (I WAS ALMOST STOPPED). EXTENSIVE FRONT END IMPACT DAMAGE TO JEEP. WILL PROBABLY BE TOTALED. NEITHER DRIVER, OR PASSENGER AIRBAG DEPLOYED.*AK

NHTSA ID
10033171
Incident
Aug 16, 2003
Mileage
110,000 mi
Airbags
Filed Aug 1, 2003

THE ELECTRICAL CIRCUIT DESIGN ALLOWS THE POTENTIAL FOR AN INADVERTENT AIR BAG DEPLOYMENT UPON VEHICLE IGNITION SHUT DOWN. DEALERS WILL REPLACE THE AIR BAG ELECTRONIC CONTROL MODULE WITH A NEWLY DESIGNED MODULE. THE CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM. HOWEVER, THE VEHICLE WAS NOT RECALLED DUE TO THE VEHICLE IDENTIFICATION NUMBER. *AK *TS

NHTSA ID
10024710
Incident
Jun 23, 2003
AirbagsSeat belts
Filed Jul 11, 2003
Crash reported2 injuries reported

I WAS DRIVING 45MPH WHEN THIS VEHICLE ENTERED THE ROAD WITHOUT LOOKING THE TRAFFIC AND I HIT HER ON THE BACK WITH MY 1997 JEEP. THE PASSENGER SEAT BELT DIDN'T LOCK, CAUSING MY DAUGHTER GOING FORWARD AND INJURING HER NECK; PLUS BOTH AIR BAGS DIDN'T DEPLOY. *AK

NHTSA ID
10025914
Incident
Jun 19, 2003
Mileage
135,298 mi
Airbags
Filed Jan 26, 2003
Crash reported1 injury reported

DRIVERS SIDE AIR BAG FAILED TO DEPLOY

NHTSA ID
10003412
Incident
Jan 25, 2003
Mileage
55,000 mi
Airbags
Filed Nov 19, 2002
Crash reported

WHILE TRAVELING ABOUT 35MPH ON THE HIGHWAY HE T-BONE ANOTHER VEHICLE. AND THE DUAL AIRBAG DIDN'T DEPLOY. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS

NHTSA ID
8023014
Incident
Oct 30, 2002
AirbagsElectrical
Filed Aug 7, 2002

HORN STUCK "ON" APROXIMATELY 6 TIMES OVER THE PAST YEAR.DEALER STATES BAD HORN CONTACTS.HAD HORN CONTACTS REPLACED IN STEERING WHEEL,DEALER SAYS DEFECTIVE AIRBAG PROHIBITS HORN FROM WORKING.HORN NOW STAYS "ON" ALL THE TIME.DEALER WANTS $700.00 TO REPLACE DEFECTIVE AIR-BAG.IN THE PROCESS OF CONTACTING CHRYSLER HOME OFFICE.

NHTSA ID
765323
Incident
Aug 1, 2002
Airbags
Filed Jul 19, 2002
Crash reported2 injuries reported

WHILE DRIVING 35 MPH AND WITHOUT WARNING, VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMACT, AIR BAGS DID NOT TO DEPLOY. CONSUMER SUFFERED MINOR INJURIES, VEHICLE WAS TOTALED. *AK CONSUMER AND PASSENGER OF THE VEHICLE BOTH SUFFERED BACK AND NECK INJURIES. BOTH ARE REQUIRED TO HAVE PHYSICAL THERAPY. *JG

NHTSA ID
8014368
Incident
Nov 18, 2001
Airbags
Filed May 29, 2002
1 injury reported

WHILE DRIVING 25 MPH ON SMOOTH ROAD BOTH AIRBAGS DEPLOYED. CONSUMER SUFFERED SCRATCHES AND BRUISES.*AK

NHTSA ID
8010620
Incident
May 13, 2002
Airbags
Filed May 3, 2002
Crash reported

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND UPON IMPACT AIR BAGS DID NOT DEPLOY. MANUFACTURER WILL BE CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID
8009137
Airbags
Filed Mar 5, 2002
Crash reported

FRONTAL AIRBAGS DID NOT DEPLOY UPON IMPACT, CAUSING CONSUMER TO REAR END A VEHICLE. DEALER AND MANUFACTURER WERE NOT CONTACTED.*AK

NHTSA ID
8004977
Incident
Feb 18, 2002
Airbags
Filed Dec 5, 2001
Crash reported

WHILE DRIVING 50MPH ACCIDENT OCCURRED, AND FRONTAL AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK

NHTSA ID
899878
Airbags
Filed Dec 5, 2001
Crash reported

WHILE DRIVING VEHICLE 50MPH ACCIDENT OCCURRED, AND FRONTAL AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK

NHTSA ID
899876
Airbags
Filed Oct 18, 2001
Crash reported1 injury reported

ALL DAMAGE TO FRONT SECTION, NO AIR BAGS DEPLOYED. *AK

NHTSA ID
753389
Incident
Oct 13, 2001
Airbags
Filed Aug 3, 2001
Crash reported1 injury reported

WHILE TRAVELING AROUND 45 TO 50 MPH CONSUMER'S VEHICLE IMPACTED ANOTHER VEHICLE ENTERING AN INTERSECTION. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *DRIVER SUFFERED WHIPLASH.*AK

NHTSA ID
893366
Incident
Jul 27, 2001
Airbags
Filed Apr 10, 2001
Crash reported2 injuries reported

FRONTAL AIR BAGS FAILED TO DEPLOY. CONSUMER HIT ANOTHER VEHICLE WHEN OTHER VEHICLE CROSSED IN FRONT OF HER WHILE TRAVELING AT APPROXIMATELY 35 MPH. IMPACT OCCURRED ON RIGHT FRONT OF CONSUMER'S VEHICLE ,CAUSING $7500.00 IN DAMAGE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

NHTSA ID
885549
Incident
Mar 15, 2001
Airbags
Filed Apr 2, 2001
Crash reported

DESPITE $7500 IN DAMAGE, THE COLLISION FAILED TO DEPLOY ANY OF THE AIRBAGS. THE MANUFACTURER WAS INFORMED BUT CHRYSLER CUSTOMER SERVICE EMPLOYEE WAS NOT INTERESTED IN TAKING DOWN THE INFORMATION. *AK

NHTSA ID
743414
Incident
Jun 16, 2000
AirbagsElectrical
Filed Jan 27, 2001
Crash reportedFire reported

JEEP IN QUESTION, HIT BLACK ICE AND FLIPPED OVER GUARDRAIL .NEITHER OF AIRBAGS DEPLOYED, FRONT BUMPER TORE OFF. JEEP WAS TURNED OFF AT COMPLETION OF ROLLOVER, AND STILL BROKE INTO FLAMES. *AK

NHTSA ID
740006
Airbags
Filed Aug 23, 2000
Crash reported

VEHICLE HYDROPLANED GOING 70 MPH AND WENT OFF ONE SIDE OF ROAD. VEHICLE JUMPED BACK ONTO ROAD AND JUMPED DITCH IN MIDDLE OF INTERSTATE. VEHICLE CRASHED INTO OPPOSITE BANK OF DITCH AT APPROXIMATELY AN 80 DEGREE ANGLE, CRUSHING IN FRONT END FROM MIDDLE OF HOOD OVER TO DRIVERS SIDE OF VEHICLE. AIR BAGS DID NOT DEPLOY. VEHICLE PIVOTED TOWARD PASSENGER SIDE, ROLLED OVER ONTO ROOF AND CAME TO A STOP. THE VEHICLE WAS CONSIDERED A TOTAL LOSS BY INSURANCE. JUDGING BY AMOUNT OF DAMAGE TO FRONT END, THE AIR BAGS SHOULD HAVE DEPLOYED. JEEP WAS CONTACTED AND THEY SENT AN INVESTIGATOR. I CALLED JEEP EARLY ONE MORNING AND THEY STATED THEY DID NOT HAVE ALL THE INFORMATION TO TELL ME WHY THE AIRBAGS FAILED. FIFTEEN MINUTES LATER A JEEP REP. CALLED AND STATED THE AIR BAG SYSTEM IS WORKING PROPERLY AND THEY WERE NOT SUPPOSED TO DEPLOY. HOW DID THEY GET ALL THE INFO NEEDED IN FIFTEEN MINUTES? THE VEHCILE HIT HARD ENOUGH AT THAT ANGLE TO JAR REAR WINDOW ON PASSENGER SIDE LOOSE TO WHERE IT WAS ONLY HANGING ON BY BOTTOM SEAL. I MADE SURE TO TAKE PICTURES SHOWING THE AMOUNT OF DAMAGE TO VEHICLE.

NHTSA ID
728840
Incident
Jul 30, 2000
Airbags
Filed Jun 12, 2000

AIRBAG WARNING LIGHT CAME ON ONLY IN THE WINTER. CONSUMER TOOK VEHICLE TO DEALER, AND THEY SAID THAT CONSUMER WOULD HAVE TO REPLACE THE AIRBAG CONTROL MODULE. CONSUMER INSISTED THIS IS PROBLEMS WAS THE SAME PROBLEM AS INDICATED IN RECALL 98V050000. *AK

NHTSA ID
863424
Incident
Dec 30, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .