Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
36
Latest Aug 12, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 1,028 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
22
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
16
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1998 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 36 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 36, in the owner's own words
DURING NORMAL DRIVING DOWN A MOUNTAIN ROAD, BREAK PEDAL WENT TO THE FLOOR. ATTEMPTS MAKE TO PUMP BREAK WITH NO EFFECT. EMERGENCY BRAKE WAS PULLED WITH NO EFFECT. VEHICLE SLAMMED INTO ROCK WALL AND THEN LANDED INTO A 10+ FOOT RAVINE. WAS INFORMED BY MECHANIC THE MASTER CYLINDER FAILED WHICH CAUSED A NEAR FATAL ACCIDENT WITH 5 PEOPLE IN THE VEHICLE. I RECENTLY FOUND OUT THERE WAS A RECALL ON A REPLACEMENT MASTER CYLINDER FOR THAT MAKE A MODEL BUT CANNOT VERIFY IF THIS WAS A REPLACEMENT PART OR NOT. I CANNOT NOT FIND ANY INFORMATION WITH CASTING NUMBERS OF EFFECTED PARTS. RE: THE RECALLED MASTER CYLINDERS IT REPORTS THE PART WAS AFFECTED IN COLD WEATHER BUT THIS HAPPENED ON A WARM SUMMER DAY. THE RECALL I AM REFERRING TO WAS INITIALLY REPORTED IN 2006. ALL THAT HAPPENED AND THE AIRBAGS DID NOT DEPLOY. I DO HAVE PICTURES OF THE ACCIDENT AND THE MASTER CYLINDER AS WELL AS DOCUMENTATION RE THE ACCIDENT REPORTS, I AM HAVING A HARD TIME UPLOADING THEM
NHTSA ID
10895469
Incident
Jul 27, 2016
Mileage
200,000 mi
Airbags
Filed Aug 17, 2015
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE FAILURE MILEAGE WAS 74,000. MA 10/2 THE VIN PROVIDED IS FOR A 1998 JEEP GRAND CHEROKEE. UPDATED 10/06/15*JB
NHTSA ID
10749182
Incident
Aug 1, 2015
Mileage
74,000 mi
Airbags
Filed Aug 13, 2013
I WAS DRIVING ON THE EXPRESSWAY AND OUT OF NO WHERE THE CAR STICK SHIFT GOT STUCK AND I TRIED TO AVOID THE CARS AND HIT THE MERIDIA, THE CAR WAS TOTAL LOST, BUT THANK GOD I AM ALIVE. *TR
NHTSA ID
10535042
Incident
Jul 13, 2013
Mileage
188,000 mi
AirbagsBrakesFuel system
Filed Jun 5, 2013
Crash reported
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN RAINY WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE CONTACT STATED THAT THE ANTI LOCK BRAKING SYSTEM AND THE AIR BAGS FAILED. THE CONTACT ALSO STATED THAT ONCE SHE CRASHED, THE FUEL TANK CRACKED AND GASOLINE SPILLED ALL OVER THE HIGHWAY. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE BRAKE AND AIR BAG FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN. THE CONTACT CALLED THE MANUFACTURER WHICH SENT A REPRESENTATIVE TO EXAMINE THE WRECKED VEHICLE. LH..UPDATED 10/30/13 *BF UPDATED 10/31/2013 *JS
NHTSA ID
10515191
Incident
Nov 28, 2006
Airbags
Filed Sep 6, 2011
Crash reported1 death reported
TL* THE DRIVER OWNED A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED WHEN HE LOST CONSCIOUSNESS. AS A RESULT, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS KILLED DURING THE FAILURE AND THE VEHICLE WAS DESTROYED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ID
10423973
Incident
Aug 8, 2011
Mileage
100,000 mi
AirbagsEnginePowertrain (other)+1 more
Filed Oct 2, 2007
1998 JEEP GRAND CHEROKEE WITH RECALL FOR THE FLOOR SHIFTER. CUSTOMER STATES THAT THE DEALER NEVER INFORMED HIM OF A RECALL ON HIS VEHICLE FOR THE FLOOR SHIFTER SINCE IT WAS PUT IN PLACE IN 2002. *KB THE CONSUMER STATED THERE IS A CLICKING NOISE COMING FROM THE STEERING AND THE MECHANIC RECOMMENDED THE CLOCK SPRING BE REPLACED. THE CONSUMER STATED THE CV JOINTS HAD TO BE REPLACED. THE CONSUMER RECEIVED A SECOND OPINION ABOUT THE CV JOINTS AND WAS TOLD IT WAS RELATED TO THE VISCOUS COUPLER BEING WORN WHICH WAS THE REAL PROBLEM. THE DEALER STATED MINOR DRIVER SIDE VALVE LEAK, REAR MAIN SEAL SEEPING, AND REAR VISCOUS COUPLER WAS WORN WITH NOTICEABLE HOPPING FELT IN THE VEHICLE. *TR
NHTSA ID
10204984
Incident
Aug 31, 2007
AirbagsSeat belts
Filed Jan 14, 2005
Crash reported1 injury reported
WHILE DRIVING VEHICLE HIT A TREE AT APPROXIMATELY 25 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. *AK THE CONSUMER ALMOST WENT THROUGH THE WINDSHIELD AS THE PASSENGER SEAT BELT CAME OFF OF ITS BASE. *TC
NHTSA ID
10103723
Incident
Dec 8, 2004
Mileage
90,095 mi
Airbags
Filed Mar 23, 2004
Crash reported1 injury reported
CONSUMER'S VEHICLE WAS HIT ON THE DRIVER SIDE AT 45 MPH. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED YET THE AIR BAGS DID NOT DEPLOY. *NM WHEN CONSUMER'S VEHICLE WAS HIT ON THE DRIVER'S SIDE, IT WENT OFF ROAD AND HIT A TREE HEAD-ON. CONSUMER SUFFERED INJURIES ON THE NECK, SHOULDER, KNEE AND BACK. *LA
NHTSA ID
10057347
Incident
Feb 2, 2004
Mileage
100,000 mi
Airbags
Filed Jan 6, 2004
Crash reported1 injury reported
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 25 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES TO HIS WRIST.*AK ALSO THE CONSUMER SUFFERED INJURIES TO HIS RIGHT KNEE AND SIDE. *CB *JB
NHTSA ID
10048217
Incident
Nov 7, 2003
Mileage
63,000 mi
Airbags
Filed Nov 3, 2003
Crash reported1 injury reported
WHILE DRIVING 50 MPH VEHICLE HIT ANOTHER VEHICLE, AND THE FRONT AIR BAGS DID NOT DEPLOY. THE PASSENGER WAS TRANSPORTED TO THE EMERGENCY ROOM DUE TO CHEST INJURIES. *AK
NHTSA ID
10046187
Incident
Oct 18, 2003
Mileage
210,000 mi
Airbags
Filed Oct 17, 2003
CONSUMER WAS HAVING AIR BAG PROBLEMS. AIR BAG LIGHT CAME ON AND STAYED ON. SHE TOOK VEHICLE TO DEALER, AND WAS TOLD THAT CONTROL MODULE WAS BAD. SHE THEN CHECKED ON THE INTERNET AND FOUND THAT THERE WAS RECALL 00V10500 CONCERNING AIR BAGS; HOWEVER, NHTSA DID NOT HAVE A RECALL ON THIS PROBLEM. *AK
NHTSA ID
10044232
Incident
Oct 17, 2003
Airbags
Filed Oct 15, 2003
THE AIRBAG LIGHT STARTED COMING ON IN MY 1998 JEEP GRAND CHEROKEE SO I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE JEEP.THEY TOLD ME THAT THE AIRBAG MODULE HAS GONE BAD . HOW CAN THAT BE WHEN I NEVER HAD TO USE IT? TO GET THAT FIX IT COST $500. I BEGAN LOOKING UP ON THE INTERNET TO SEE THE COST OF IT.I LOOKED AT AUTOZONE WEBSITE TO SEE HOW MUCH THE PART COST UPON THAT I CAME ACROSS A RECALL FOR MY JEEP. IT'S FOR THE AIR BAG LIGHT ON/ACCIDENTAL DEPLOYMENT. I CALLED DAIMLERCHRYSLER AS STATED ON THE RECALL .THEY HAVE GIVEN ME THE RUN AROUND ABOUT THE RECALL. I HOPE SOMEONE IN YOUR DEPARTMENT LOOK INTO THIS AS SOON AS POSSIBLE BECAUSE THIS IS NOT VERY SAFE. I KNOW IM NOT THE ONLY PERSON TO COMPLAIN ABOUT THE AIRBAG LIGHT IN THIS TYPE OF JEEP. PLEASE HELP US BEFORE SOMEONE GET HURT OR DIE. WHEN IT'S TIME FOR THE AIRBAG TO REALLY WORK IT PROBABLY WANT. SO BEFORE IT HAPPEN PLEASE HELP EVERYBODY OUT WHO IS HAVING THE SAME PROBLEM THANK YOU LMORGAN. *LA
NHTSA ID
10042923
Incident
Oct 2, 2003
Mileage
98,245 mi
Airbags
Filed Oct 3, 2003
AIRBAG DASH INDICATOR LIGHT STAYS ILLUMINATED AFTER START. DEALER SERVICE THINKS THIS IS CAUSED BY A DEFECTIVE AIRBAG SYSTEM CONTROL MODULE. THE COST TO REPLACE IS $600 BUT THEY CAN'T BE SURE IF IT IS NOT FIXED WHETHER OR NOT THE AIRBAG SYSTEM WILL DEPLOY IN AN ACCIDENT. *JB
NHTSA ID
10041167
Incident
Oct 2, 2003
Mileage
89,900 mi
Airbags
Filed Jun 26, 2003
THE AIR BAG LIGHT REMAINED ON THEREFORE THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR DIFFERENT OCCASIONS FOR THE LIGHT COMING ON. *NLM PH *JB
NHTSA ID
10020064
Mileage
60,000 mi
Airbags
Filed May 20, 2003
THE AIR BAG LIGHT ILLUMINATED ON THE VEHICLE. THE DEALER STATED IT WAS DUE TO A FAULTY MODULE. *JB
NHTSA ID
10020238
Incident
May 20, 2003
Airbags
Filed Oct 29, 2002
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. TS
NHTSA ID
8021845
Incident
Oct 22, 2002
Airbags
Filed Aug 19, 2002
WHILE DRIVING AIR BAG WARNING LIGHT CAME ON CONSOLE. DRIVER IMMEDIATELY TOOK VEHICLE TO DEALERSHIP WHILE BEING OUT. SHE WAS TOLD THAT AIR BAG MODULE HAD FAILED COMPLETELY WHICH MADE AIR BAGS INOPERATIVE. PLEASE DESCRIBE DETAILS. *AK
NHTSA ID
8016590
Airbags
Filed Jan 14, 2002
Crash reported
WHILE TRAVELING AT 55 MPH CONSUMER RAN INTO ANOTHER VEHICLE CRUSHING WHOLE BUMPER IN. NONE OF AIR BAGS DEPLOYED. CONTACTED DEALER.*AK
NHTSA ID
8002124
Incident
Jan 1, 2002
AirbagsSeat belts
Filed Sep 20, 2001
Crash reported2 injuries reported
JEEP GRAND CHEROKEE WAS INVOLVED IN A VIRTUAL HEAD-ON COLLISION WITH ANOTHER VEHICLE. OTHER VEHICLE WAS TRAVELING APPROXIMATELY 35-45 MILES PER HOUR. THE AIR BAGS DID NOT DEPLOY, NOR DID THE SEAT BELTS LOCK UPON IMPACT. CRASH RESULTED IN MINOR INJURIES TO DRIVER AND PASSENGER. *AK
NHTSA ID
752410
Incident
Aug 3, 2001
AirbagsTransmission
Filed Jul 13, 2001
Crash reported1 injury reported
VEHICLE WAS PARKED AT CURVE, CONSUMER TURNED ENGINE ON, AND VEHICLE WAS STILL IN PARK. VEHICLE TOOK OFF BACKWARDS, THEN DASHED FORWARD. VEHICLE HIT A TREE ,AND ALMOST A PEDESTRIAN. CONSUMERS LEG WAS INJURED.DEALER WAS CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK UPON IMPACTING THE TREE BOTH THE DRIVER AND PASSENGER AIR BAGS DEPLOYED, THE DRIVER'S SIDE AIR BAG EXPLODED FROM THE FORCE OF THE DRIVER'S IMPACT, THE DRIVER SUSTAINED SERIOUS RIGHT HIP AND RIGHT FEMUR FRACTURES. NLM
NHTSA ID
892701
Incident
Jul 9, 1999
Airbags
Filed Apr 20, 2001
Crash reported1 injury reported
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES.*AK *JB
NHTSA ID
886377
Incident
Mar 7, 2001
AirbagsDriver assistanceElectrical
Filed Mar 20, 2001
THE AIR BAG READINESS INDICATOR COMES ON WHEN THE VEHICLE IS STARTED. I TOOK THE VEHICLE INTO TO DEALER TO HAVE IT INVESTIGATED. THEY TOLD ME THAT IT WAS THE CLOCKSPRING ASSEMBLY. THE INDICATOR LIGHT WILL GO OFF USUALLY AFTER DRIVING FOR 30-45 MINUTES. I TESTED THE CRUISE AND HORN WHEN THE INDICATOR LAMP IS ON. BOTH WORK WHENEVER I CHECKED.*AK
NHTSA ID
742759
Incident
Apr 1, 2000
Airbags
Filed Sep 27, 2000
Crash reported
WHEN VEHICLE CRASHED INTO A COW WHILE TRAVELING ABOUT 45 MPH THERE WAS NO DEPLOYMENT OF DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. ENTIRE FRONT END OF THE CHEROKEE WAS SMASHED BACK TO THE ENGINE.*AK
NHTSA ID
871572
Incident
Sep 25, 2000
Airbags
Filed Feb 28, 2000
Crash reported1 injury reported
AIRBAGS DIDN'T DEPLOY IN FRONT END COLLISION, THEN JEEP FLIPPED ON ITS SIDE THEN OVER. *AK
NHTSA ID
719383
Incident
Feb 1, 2000
Airbags
Filed Nov 17, 1999
Crash reported
WAS DRIVING VEHICLE 50-60MPH ON A BACK ROAD WHEN A DEER JUMPED IN FRONT OF VEHICLE. DEER WAS HIT BY CENTER OF VEHICLE & NEITHER AIR BAGS DEPLOYED UPON IMPACT. *AK
NHTSA ID
853068
Incident
Oct 29, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own