RoadVitals

1998 Jeep Grand Cherokee Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,028
Latest Mar 1, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
185

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1998 Jeep Grand Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

362
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND APPROACHING A TRAFFIC STOP WHEN THE ENGINE STALLED WITHOUT WARNING. UPON RESTART, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE PCM AND WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID 10425436 · filed Sep 14, 2011

IT HAS HAPPENED A FEW TIMES THE LEVER IN THE GAS TANK THAT LETS THE GAS GAUGE KNOW HOW MUCH GAS IS IN IT STICKS WHEN IT SAYS A QUARTER TANK IT IS ACTUALLY COMPLETELY EMPTY. THIS HAS LEFT MYSELF AND MY TWO BABIES LEFT TO WALK AND GET PUSHED TO A GAS STATION. THE OTHER COMPLAINT IS THAT THE TRANSMISSION MAKES A REALLY LOAD WHINING NOISE WHEN OVERDRIVE IS OFF. *TR

NHTSA ID 10242761 · filed Sep 18, 2008
All 362 reports naming transmission

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

166
reports

From owner reports, verbatim

VEHICLE WILL STALL OUT WITHOUT WARNING WHILE MOVING AT ANY SPEED. PULLING OVER AND RESTARTING THE CAR FIXES THE ISSUE TEMPORARILY. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS. NO ERROR CODES ARE BEING GENERATED . REPLACED O2 SENSORS AND THIS REMAINS AN ISSUE. LOOKING ONLINE, MANY PEOPLE HAVE HAD THIS SAME ISSUE.

NHTSA ID 11102239 · filed Jun 17, 2018

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS NOT ABLE TO COMPLETE THE PROCESS FOR CHRYSLER'S BUY BACK PROGRAM DUE TO THE MANUFACTURER'S REFUSAL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER WOULD NOT COMPLETE THE BUY BACK PROGRAM DUE TO THE CAMPAIGN'S EXPIRATION. THE CONTACT WAS NOT PROVIDED A CASE NUMBER FROM THE VARIOUS REPRESENTATIVES WITH WHICH HE SPOKE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID 10980388 · filed Apr 25, 2017
All 166 reports naming fuel system

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

162
reports

From owner reports, verbatim

DURING NORMAL DRIVING DOWN A MOUNTAIN ROAD, BREAK PEDAL WENT TO THE FLOOR. ATTEMPTS MAKE TO PUMP BREAK WITH NO EFFECT. EMERGENCY BRAKE WAS PULLED WITH NO EFFECT. VEHICLE SLAMMED INTO ROCK WALL AND THEN LANDED INTO A 10+ FOOT RAVINE. WAS INFORMED BY MECHANIC THE MASTER CYLINDER FAILED WHICH CAUSED A NEAR FATAL ACCIDENT WITH 5 PEOPLE IN THE VEHICLE. I RECENTLY FOUND OUT THERE WAS A RECALL ON A REPLACEMENT MASTER CYLINDER FOR THAT MAKE A MODEL BUT CANNOT VERIFY IF THIS WAS A REPLACEMENT PART OR NOT. I CANNOT NOT FIND ANY INFORMATION WITH CASTING NUMBERS OF EFFECTED PARTS. RE: THE RECALLED MASTER CYLINDERS IT REPORTS THE PART WAS AFFECTED IN COLD WEATHER BUT THIS HAPPENED ON A WARM SUMMER DAY. THE RECALL I AM REFERRING TO WAS INITIALLY REPORTED IN 2006. ALL THAT HAPPENED AND THE AIRBAGS DID NOT DEPLOY. I DO HAVE PICTURES OF THE ACCIDENT AND THE MASTER CYLINDER AS WELL AS DOCUMENTATION RE THE ACCIDENT REPORTS, I AM HAVING A HARD TIME UPLOADING THEM

NHTSA ID 10895469 · filed Aug 12, 2016

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKES HESITATED TO STOP THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID 10664643 · filed Dec 16, 2014
All 162 reports naming brakes

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

83
reports

From owner reports, verbatim

VEHICLE WILL STALL OUT WITHOUT WARNING WHILE MOVING AT ANY SPEED. PULLING OVER AND RESTARTING THE CAR FIXES THE ISSUE TEMPORARILY. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS. NO ERROR CODES ARE BEING GENERATED . REPLACED O2 SENSORS AND THIS REMAINS AN ISSUE. LOOKING ONLINE, MANY PEOPLE HAVE HAD THIS SAME ISSUE.

NHTSA ID 11102239 · filed Jun 17, 2018

VEHICLE WILL STALL AND LOSE POWER WHILE DRIVING. CAN OCCUR AT SLOW AND HIGH SPEEDS. ONLINE FORUMS HAVE MENTIONED A POSSIBILITY OF FAULTY PCMS.

NHTSA ID 11023902 · filed Sep 17, 2017
All 83 reports naming engine

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

68
reports

From owner reports, verbatim

TAKATA RECALL. SINCE OWNING MY 1998 JEEP GRAND CHEROKEE 4.0, I'VE REPLACED NEARLY EVERY SINGLE PART ON IT. THE TRANSMISSION NEEDS TO BE RECALLED ON THIS VEHICLE BEFORE SOMEONE GETS KILLED JUST TRYING TO DRIVE IT. THE TRANSMISSION WILL BE FINE 1 MINUTE, THE NEXT IT IS PUTTING ITSELF IN NEUTRAL OR DRIVE AND I'VE NEARLY DIED ON SEVERAL OCCASIONS. NOW, THE JEEP IS CODING MORE CODES THAN EVER. ALSO, AS OF FEW DAYS AGO, I HAVE NO REVERSE IN IT. I NEARLY HIT ANOTHER CAR TRYING TO BACK OUT OF A SPACE AT THE HOSPITAL WHEN REVERSE DECIDED TO NO LONGER WORK. I CAN'T AFFORD TO KEEP FIXING THESE ISSUES AND I SHOULDN'T HAVE TO. PLEASE LOOK INTO THIS BECAUSE I'M SURE I'M NOT THE ONLY PERSON THAT'S HAD PROBLEMS WITH THE TRANSMISSION IN 1998 JEEP GRAND CHEROKEE MODELS. ALSO, MY BACK PASSENGER DOORS HAVE DECIDED THEY WON'T OPEN FROM OUTSIDE OF THE VEHICLE. YOU CAN ONLY OPEN THEM FROM INSIDE. WHAT IF SOMETHING HAPPENED AND I WAS TRAPPED, NOBODY COULD GET IN THROUGH THE PASSENGER BACK 2 DOORS BECAUSE THEY WON'T OPEN. AS FAR AS TRANSMISSION, MAYBE I'LL LIVE THROUGH ANOTHER INCIDENT WITH TRANSMISSION CHANGING GEARS ON IT'S OWN, BUT MAYBE I WON'T EITHER. THANK YOU.

NHTSA ID 11091735 · filed May 4, 2018

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 02V053000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA ID 10746811 · filed Aug 6, 2015
All 68 reports naming powertrain (other)

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

68
reports

From owner reports, verbatim

TAKATA RECALL. SINCE OWNING MY 1998 JEEP GRAND CHEROKEE 4.0, I'VE REPLACED NEARLY EVERY SINGLE PART ON IT. THE TRANSMISSION NEEDS TO BE RECALLED ON THIS VEHICLE BEFORE SOMEONE GETS KILLED JUST TRYING TO DRIVE IT. THE TRANSMISSION WILL BE FINE 1 MINUTE, THE NEXT IT IS PUTTING ITSELF IN NEUTRAL OR DRIVE AND I'VE NEARLY DIED ON SEVERAL OCCASIONS. NOW, THE JEEP IS CODING MORE CODES THAN EVER. ALSO, AS OF FEW DAYS AGO, I HAVE NO REVERSE IN IT. I NEARLY HIT ANOTHER CAR TRYING TO BACK OUT OF A SPACE AT THE HOSPITAL WHEN REVERSE DECIDED TO NO LONGER WORK. I CAN'T AFFORD TO KEEP FIXING THESE ISSUES AND I SHOULDN'T HAVE TO. PLEASE LOOK INTO THIS BECAUSE I'M SURE I'M NOT THE ONLY PERSON THAT'S HAD PROBLEMS WITH THE TRANSMISSION IN 1998 JEEP GRAND CHEROKEE MODELS. ALSO, MY BACK PASSENGER DOORS HAVE DECIDED THEY WON'T OPEN FROM OUTSIDE OF THE VEHICLE. YOU CAN ONLY OPEN THEM FROM INSIDE. WHAT IF SOMETHING HAPPENED AND I WAS TRAPPED, NOBODY COULD GET IN THROUGH THE PASSENGER BACK 2 DOORS BECAUSE THEY WON'T OPEN. AS FAR AS TRANSMISSION, MAYBE I'LL LIVE THROUGH ANOTHER INCIDENT WITH TRANSMISSION CHANGING GEARS ON IT'S OWN, BUT MAYBE I WON'T EITHER. THANK YOU.

NHTSA ID 11091735 · filed May 4, 2018

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS NOT ABLE TO COMPLETE THE PROCESS FOR CHRYSLER'S BUY BACK PROGRAM DUE TO THE MANUFACTURER'S REFUSAL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER WOULD NOT COMPLETE THE BUY BACK PROGRAM DUE TO THE CAMPAIGN'S EXPIRATION. THE CONTACT WAS NOT PROVIDED A CASE NUMBER FROM THE VARIOUS REPRESENTATIVES WITH WHICH HE SPOKE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID 10980388 · filed Apr 25, 2017
All 68 reports naming body & structure

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

61
reports

From owner reports, verbatim

STALLING WHILE DRIVING HIGHWAY SPEEDS. NOTICED IT STALLS AFTER ENGINE WARMS UP. SOMETIMES IT STARTS BACK UP, BUT SOMETIMES IT HAS TO SIT A WHILE.

NHTSA ID 11102578 · filed Jun 19, 2018

VEHICLE WILL STALL AND LOSE POWER WHILE DRIVING. CAN OCCUR AT SLOW AND HIGH SPEEDS. ONLINE FORUMS HAVE MENTIONED A POSSIBILITY OF FAULTY PCMS.

NHTSA ID 11023902 · filed Sep 17, 2017
All 61 reports naming electrical

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

42
reports

From owner reports, verbatim

VEHICLE WILL STALL OUT WITHOUT WARNING WHILE MOVING AT ANY SPEED. PULLING OVER AND RESTARTING THE CAR FIXES THE ISSUE TEMPORARILY. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS. NO ERROR CODES ARE BEING GENERATED . REPLACED O2 SENSORS AND THIS REMAINS AN ISSUE. LOOKING ONLINE, MANY PEOPLE HAVE HAD THIS SAME ISSUE.

NHTSA ID 11102239 · filed Jun 17, 2018

TAKATA RECALL. SINCE OWNING MY 1998 JEEP GRAND CHEROKEE 4.0, I'VE REPLACED NEARLY EVERY SINGLE PART ON IT. THE TRANSMISSION NEEDS TO BE RECALLED ON THIS VEHICLE BEFORE SOMEONE GETS KILLED JUST TRYING TO DRIVE IT. THE TRANSMISSION WILL BE FINE 1 MINUTE, THE NEXT IT IS PUTTING ITSELF IN NEUTRAL OR DRIVE AND I'VE NEARLY DIED ON SEVERAL OCCASIONS. NOW, THE JEEP IS CODING MORE CODES THAN EVER. ALSO, AS OF FEW DAYS AGO, I HAVE NO REVERSE IN IT. I NEARLY HIT ANOTHER CAR TRYING TO BACK OUT OF A SPACE AT THE HOSPITAL WHEN REVERSE DECIDED TO NO LONGER WORK. I CAN'T AFFORD TO KEEP FIXING THESE ISSUES AND I SHOULDN'T HAVE TO. PLEASE LOOK INTO THIS BECAUSE I'M SURE I'M NOT THE ONLY PERSON THAT'S HAD PROBLEMS WITH THE TRANSMISSION IN 1998 JEEP GRAND CHEROKEE MODELS. ALSO, MY BACK PASSENGER DOORS HAVE DECIDED THEY WON'T OPEN FROM OUTSIDE OF THE VEHICLE. YOU CAN ONLY OPEN THEM FROM INSIDE. WHAT IF SOMETHING HAPPENED AND I WAS TRAPPED, NOBODY COULD GET IN THROUGH THE PASSENGER BACK 2 DOORS BECAUSE THEY WON'T OPEN. AS FAR AS TRANSMISSION, MAYBE I'LL LIVE THROUGH ANOTHER INCIDENT WITH TRANSMISSION CHANGING GEARS ON IT'S OWN, BUT MAYBE I WON'T EITHER. THANK YOU.

NHTSA ID 11091735 · filed May 4, 2018
All 42 reports naming driver assistance

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

40
reports

From owner reports, verbatim

The contact owns a 1998 Jeep Grand Cherokee. The contact stated while driving approximately 70 MPH, the front tires started shaking violently to the right and left while the steering wheel followed the rapid jerking movements from right to left. The contact slowed the vehicle to 40 MPH and was able to proceed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local independent mechanic who determined that burned lower track arm bearings on the steering arms left and right needed to be replaced. The vehicle was repaired. The failure still occurred intermittently. The vehicle was towed to a second independent mechanic but had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

NHTSA ID 11476350 · filed Jul 28, 2022

I WAS ON THE HIGHWAY WITH MY 3 YEAR OLD GRANDCHILD IN THE BACK WHEN MY CAR STARTED SHAKING SO VIOLENTLY I THOUGHT WE WERE GOING TO DIE! IT LITERALLY FELT LIKE THE WHEELS AND THE STEERING WHEEL AS WELL WERE GOING TO ALL FALL OFF! I'VE NEVER BEEN MORE SCARED IN MY LIFE. IT WAS VERY DIFFICULT TO SLOW IT DOWN AND PULL OVER TO A BREAKDOWN LANE SO I COULD STOP . I WAS EVEN GOING UNDER THE SPEED LIMIT WHEN THIS HAPPENED

NHTSA ID 11204239 · filed Apr 28, 2019
All 40 reports naming steering

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

36
reports

From owner reports, verbatim

DURING NORMAL DRIVING DOWN A MOUNTAIN ROAD, BREAK PEDAL WENT TO THE FLOOR. ATTEMPTS MAKE TO PUMP BREAK WITH NO EFFECT. EMERGENCY BRAKE WAS PULLED WITH NO EFFECT. VEHICLE SLAMMED INTO ROCK WALL AND THEN LANDED INTO A 10+ FOOT RAVINE. WAS INFORMED BY MECHANIC THE MASTER CYLINDER FAILED WHICH CAUSED A NEAR FATAL ACCIDENT WITH 5 PEOPLE IN THE VEHICLE. I RECENTLY FOUND OUT THERE WAS A RECALL ON A REPLACEMENT MASTER CYLINDER FOR THAT MAKE A MODEL BUT CANNOT VERIFY IF THIS WAS A REPLACEMENT PART OR NOT. I CANNOT NOT FIND ANY INFORMATION WITH CASTING NUMBERS OF EFFECTED PARTS. RE: THE RECALLED MASTER CYLINDERS IT REPORTS THE PART WAS AFFECTED IN COLD WEATHER BUT THIS HAPPENED ON A WARM SUMMER DAY. THE RECALL I AM REFERRING TO WAS INITIALLY REPORTED IN 2006. ALL THAT HAPPENED AND THE AIRBAGS DID NOT DEPLOY. I DO HAVE PICTURES OF THE ACCIDENT AND THE MASTER CYLINDER AS WELL AS DOCUMENTATION RE THE ACCIDENT REPORTS, I AM HAVING A HARD TIME UPLOADING THEM

NHTSA ID 10895469 · filed Aug 12, 2016

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE FAILURE MILEAGE WAS 74,000. MA 10/2 THE VIN PROVIDED IS FOR A 1998 JEEP GRAND CHEROKEE. UPDATED 10/06/15*JB

NHTSA ID 10749182 · filed Aug 17, 2015
All 36 reports naming airbags

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

32
reports

From owner reports, verbatim

IT HAS HAPPENED TWICE IN THE LAST 2 WEEKS. I GO OVER A SMALL BUMP AND IT BEGINS TO SHAKE VERY VIOLENTLY. I LET OFF THE GAS AND IT SETTLES DOWN. THIS IS VERY VIOLENT SHAKING.LIKE THE VEHICLE IS COMING APART.

NHTSA ID 10992102 · filed May 29, 2017

TIRES WEAR OUT FAST MICHELLEN.

NHTSA ID 10823781 · filed Feb 2, 2016
All 32 reports naming suspension

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

29
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR POPPED OPEN WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THAT THE LATCH FAILED TO CLOSE THE DOOR. THE CONTACT STATED THAT IT DID NOT LOOK LIKE THE LATCH WAS FRACTURED, BUT IT WOULD NOT HOLD. IN ADDITION, THE CONTACT STATED THAT THE HEAT WOULD ONLY BLOW THROUGH THE VENTS ON THE TOP OF THE DASHBOARD AND NOT THE FLOOR OR OTHER VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

NHTSA ID 10723128 · filed Jun 3, 2015

WHILE THE VEHICLE WAS PARKED, UNOCCUPIED AND LOCKED. THE FRONT PASSENGER SEAT HAD A CATASTROPHIC FAILURE OF THE SEAT HEATER SYSTEM THAT CAUSED THE SEAT TO CATCH FIRE. INTERESTINGLY, NO FUSES WERE FOUND TO BE BLOWN. THE SEAT CATCHING FIRE SPREAD TO THE PASSENGER DOOR PANEL. IT CONTINUED UP THE DOOR PANEL AND SPREAD TO THE DOOR TRIM, HEADLINER & VISOR. THE ENTIRE INTERIOR WAS SMOKE DAMAGED. THE FIRE DEPARTMENT RESPONDED QUICKLY SO THAT'S WHY THE DAMAGE WAS NOT WORSE.

NHTSA ID 10722827 · filed Jun 2, 2015
All 29 reports naming interior & seats

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

28
reports

From owner reports, verbatim

HAVE JUST BEEN ADVISED THAT A MOTOR WHICH OPERATES SOME TYPE OF DOOR TO RELEASE HEAT AND AIR IN A 1998 JEEP GRAND CHEROKEE NEEDS TO BE REPLACED. IT APPEARS THAT NO REPLACEMENT IS AVAILABLE AND JEEP HAS A 1200 PART BACKLOG WITH NO PLANS IN THE WORKS TO EVEN BEGIN PRODUCTION OF THIS PART FOR REPLACEMENT. WHILE ONE CAN CONCEIVABLY DO WITHOUT HEAT OR AIR CONDITIONING, THIS IS A DEFINITE SAFETY ISSUE AS HAVING A WORKING DEFROSTER IN THE MIDDLE OF WINTER IS A NECESSITY. *TR

NHTSA ID 10296603 · filed Dec 21, 2009

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER -DOES NOT FUNCTION. *TR

NHTSA ID 10239022 · filed Aug 20, 2008
All 28 reports naming visibility

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

17
reports

From owner reports, verbatim

1 DRIVER GETTING INTO THE DRIVERS SEAT, PREPARING TO LEAVE BY BUCKLING THE SEATBELT AND PUSHING IT FIRMLY INTO THE BUCKLE LOCK 2 THE CAUSE IS UNKNOWN AFTER MANY FAILURES, AS THE BELT SIMPLY BEGINS TO WIND BACK TO THE B-PILLAR AS IF THE DRIVER HAD JUST EXITED THE VEHICLE. NO NOISE IS MADE, NO FORCE NEEDS TO BE EXERTED ON THE BELT TO RECREATE THE FAILURE, IN WHICH RECREATION IS IMPOSSIBLE. OFTEN FAILURE MAY OCCUR AFTER AN EXTENDED AMOUNT OF DRIVING TIME. 3 UNKNOWN TO DATE. *TR

NHTSA ID 10397441 · filed Apr 25, 2011

DT: IN AN AUTOMOBILE ACCIDENT AND THE SEAT BELTS ARE SUPPOSE TO LOCK TO KEEP CONSUMER FROM GOING FORWARD ,AND THEY DID NOT LOCK. *AK

NHTSA ID 10126636 · filed Jun 27, 2005
All 17 reports naming seat belts

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

17
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE EQUIPPED WITH ANTARES COMFORT A5 TIRES, SIZE: 235/70/R16 (NA). THE TIRES WERE PURCHASED ON JUNE 10, 2016 FROM WALMART. THE CONTACT STATED THAT THE TIRES WERE ALREADY COMPLETELY BALD AND THE WEAR BAR WAS SLIGHTLY EXPOSED. THE TIRES NEEDED TO BE REPLACED. THE CONTACT STATED THE TIRES HAD A GUARANTEE OF 60,000 MILES. WALMART STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPLACEMENT OF THE TIRES. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 113,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 11,000.

NHTSA ID 11010327 · filed Jul 24, 2017

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE EQUIPPED WITH MASTERCRAFT GLACIER GRIP II TIRES, SIZE: 235/75/R15 (NA). WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED BULGES ALONG THE SIDEWALL OF THE FRONT AND REAR PASSENGER SIDE TIRES. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHO CONFIRMED THE FAILURE AND DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE REPLACED, BUT THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE BEGAN DEVELOPING BULGES ALONG THE SIDEWALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 175,000 AND THE TIRE FAILURE MILEAGE WAS 2,000.

NHTSA ID 10838215 · filed Feb 25, 2016
All 17 reports naming tires & wheels

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

15
reports

From owner reports, verbatim

ALARM GOES OFF INTERMITTENTLY WHEN PARKED IF ALARM SET , LIGHTS GO OUT OR FLASH WHEN DRIVING. *TR

NHTSA ID 10928938 · filed Dec 1, 2016

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE REVERSE LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM; GASOLINE, STRUCTURE). THE FAILURE MILEAGE WAS 185,000. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BACK UP LIGHTS STOPPED WORKING, AFTER THE RECALL WAS PERFORMED. UPDATED 07/20/16

NHTSA ID 10873395 · filed Jun 9, 2016
All 15 reports naming exterior lighting

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

12
reports

From owner reports, verbatim

AIR CONDITIONING - AFTER 100,000 MILES I HAD TO REPLACE MY AIR CONDITIONING SYSTEM DUE TO LEAKS. NOW I AM HAVING PROBLEM WITH WATER LEAKING INTO MY CAR. THE REPLACEMENT PARTS FOR THE AIR CONDITIONING ARE NOT PROPERLY MADE (IN MY OPINION). THERE IS NO DRAIN HOSE TO THE EVAPORATOR - JUST A LIP - THAT IS SUPPOSE TO DRAIN OUT ONTO THE GROUND. THE LIP IS NOT LONG ENOUGH TO ALLOW THE WATER TO DIP PROPERLY. THEREFORE, I KEPT GETTING WATER IN MY BACKSEAT FLOORBOARD. *NM

NHTSA ID 10163601 · filed Jul 27, 2006

THE HORN WILL NOT WORK CONSISTENTLY. THE LIGHTS WILL FLASH ON AN OFF ERRATICALLY WHILE DRIVING. THE LIGHTS WILL COME ON AFTER BEING TURNED OFF AND PARKED OVERNIGHT LEAVING THE BATTERY DEAD. THE FAN MOTOR HAS FAILED FOR THE DEFROSTER AGAIN. THIS IS THE SECOND REPAIR. IN THE SNOW BELT THIS IS A SAFETY RELATED FEATURE. *JB

NHTSA ID 10147204 · filed Jan 8, 2006
All 12 reports naming heating & air conditioning

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

11
reports

From owner reports, verbatim

I WAS ON THE HIGHWAY WITH MY 3 YEAR OLD GRANDCHILD IN THE BACK WHEN MY CAR STARTED SHAKING SO VIOLENTLY I THOUGHT WE WERE GOING TO DIE! IT LITERALLY FELT LIKE THE WHEELS AND THE STEERING WHEEL AS WELL WERE GOING TO ALL FALL OFF! I'VE NEVER BEEN MORE SCARED IN MY LIFE. IT WAS VERY DIFFICULT TO SLOW IT DOWN AND PULL OVER TO A BREAKDOWN LANE SO I COULD STOP . I WAS EVEN GOING UNDER THE SPEED LIMIT WHEN THIS HAPPENED

NHTSA ID 11204239 · filed Apr 28, 2019

1998 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECEIVER TRAILER HITCH SAFETY RECALL. *LD *JS

NHTSA ID 11056454 · filed Jan 3, 2018
All 11 reports naming other / unspecified

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .