1998 Jeep Grand Cherokee Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1998 Jeep Grand Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Transmission36229.0%
- Fuel system16613.3%
- Brakes16213.0%
- Engine836.6%
- Powertrain (other)685.4%
- Body & structure685.4%
- Electrical614.9%
- Driver assistance423.4%
- Steering403.2%
- Airbags362.9%
- Suspension322.6%
- Interior & seats292.3%
- Visibility282.2%
- Seat belts171.4%
- Tires & wheels171.4%
- Exterior lighting151.2%
- Other / unspecified110.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND APPROACHING A TRAFFIC STOP WHEN THE ENGINE STALLED WITHOUT WARNING. UPON RESTART, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE PCM AND WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
IT HAS HAPPENED A FEW TIMES THE LEVER IN THE GAS TANK THAT LETS THE GAS GAUGE KNOW HOW MUCH GAS IS IN IT STICKS WHEN IT SAYS A QUARTER TANK IT IS ACTUALLY COMPLETELY EMPTY. THIS HAS LEFT MYSELF AND MY TWO BABIES LEFT TO WALK AND GET PUSHED TO A GAS STATION. THE OTHER COMPLAINT IS THAT THE TRANSMISSION MAKES A REALLY LOAD WHINING NOISE WHEN OVERDRIVE IS OFF. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
VEHICLE WILL STALL OUT WITHOUT WARNING WHILE MOVING AT ANY SPEED. PULLING OVER AND RESTARTING THE CAR FIXES THE ISSUE TEMPORARILY. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS. NO ERROR CODES ARE BEING GENERATED . REPLACED O2 SENSORS AND THIS REMAINS AN ISSUE. LOOKING ONLINE, MANY PEOPLE HAVE HAD THIS SAME ISSUE.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS NOT ABLE TO COMPLETE THE PROCESS FOR CHRYSLER'S BUY BACK PROGRAM DUE TO THE MANUFACTURER'S REFUSAL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER WOULD NOT COMPLETE THE BUY BACK PROGRAM DUE TO THE CAMPAIGN'S EXPIRATION. THE CONTACT WAS NOT PROVIDED A CASE NUMBER FROM THE VARIOUS REPRESENTATIVES WITH WHICH HE SPOKE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
DURING NORMAL DRIVING DOWN A MOUNTAIN ROAD, BREAK PEDAL WENT TO THE FLOOR. ATTEMPTS MAKE TO PUMP BREAK WITH NO EFFECT. EMERGENCY BRAKE WAS PULLED WITH NO EFFECT. VEHICLE SLAMMED INTO ROCK WALL AND THEN LANDED INTO A 10+ FOOT RAVINE. WAS INFORMED BY MECHANIC THE MASTER CYLINDER FAILED WHICH CAUSED A NEAR FATAL ACCIDENT WITH 5 PEOPLE IN THE VEHICLE. I RECENTLY FOUND OUT THERE WAS A RECALL ON A REPLACEMENT MASTER CYLINDER FOR THAT MAKE A MODEL BUT CANNOT VERIFY IF THIS WAS A REPLACEMENT PART OR NOT. I CANNOT NOT FIND ANY INFORMATION WITH CASTING NUMBERS OF EFFECTED PARTS. RE: THE RECALLED MASTER CYLINDERS IT REPORTS THE PART WAS AFFECTED IN COLD WEATHER BUT THIS HAPPENED ON A WARM SUMMER DAY. THE RECALL I AM REFERRING TO WAS INITIALLY REPORTED IN 2006. ALL THAT HAPPENED AND THE AIRBAGS DID NOT DEPLOY. I DO HAVE PICTURES OF THE ACCIDENT AND THE MASTER CYLINDER AS WELL AS DOCUMENTATION RE THE ACCIDENT REPORTS, I AM HAVING A HARD TIME UPLOADING THEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKES HESITATED TO STOP THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
VEHICLE WILL STALL OUT WITHOUT WARNING WHILE MOVING AT ANY SPEED. PULLING OVER AND RESTARTING THE CAR FIXES THE ISSUE TEMPORARILY. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS. NO ERROR CODES ARE BEING GENERATED . REPLACED O2 SENSORS AND THIS REMAINS AN ISSUE. LOOKING ONLINE, MANY PEOPLE HAVE HAD THIS SAME ISSUE.
VEHICLE WILL STALL AND LOSE POWER WHILE DRIVING. CAN OCCUR AT SLOW AND HIGH SPEEDS. ONLINE FORUMS HAVE MENTIONED A POSSIBILITY OF FAULTY PCMS.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TAKATA RECALL. SINCE OWNING MY 1998 JEEP GRAND CHEROKEE 4.0, I'VE REPLACED NEARLY EVERY SINGLE PART ON IT. THE TRANSMISSION NEEDS TO BE RECALLED ON THIS VEHICLE BEFORE SOMEONE GETS KILLED JUST TRYING TO DRIVE IT. THE TRANSMISSION WILL BE FINE 1 MINUTE, THE NEXT IT IS PUTTING ITSELF IN NEUTRAL OR DRIVE AND I'VE NEARLY DIED ON SEVERAL OCCASIONS. NOW, THE JEEP IS CODING MORE CODES THAN EVER. ALSO, AS OF FEW DAYS AGO, I HAVE NO REVERSE IN IT. I NEARLY HIT ANOTHER CAR TRYING TO BACK OUT OF A SPACE AT THE HOSPITAL WHEN REVERSE DECIDED TO NO LONGER WORK. I CAN'T AFFORD TO KEEP FIXING THESE ISSUES AND I SHOULDN'T HAVE TO. PLEASE LOOK INTO THIS BECAUSE I'M SURE I'M NOT THE ONLY PERSON THAT'S HAD PROBLEMS WITH THE TRANSMISSION IN 1998 JEEP GRAND CHEROKEE MODELS. ALSO, MY BACK PASSENGER DOORS HAVE DECIDED THEY WON'T OPEN FROM OUTSIDE OF THE VEHICLE. YOU CAN ONLY OPEN THEM FROM INSIDE. WHAT IF SOMETHING HAPPENED AND I WAS TRAPPED, NOBODY COULD GET IN THROUGH THE PASSENGER BACK 2 DOORS BECAUSE THEY WON'T OPEN. AS FAR AS TRANSMISSION, MAYBE I'LL LIVE THROUGH ANOTHER INCIDENT WITH TRANSMISSION CHANGING GEARS ON IT'S OWN, BUT MAYBE I WON'T EITHER. THANK YOU.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 02V053000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TAKATA RECALL. SINCE OWNING MY 1998 JEEP GRAND CHEROKEE 4.0, I'VE REPLACED NEARLY EVERY SINGLE PART ON IT. THE TRANSMISSION NEEDS TO BE RECALLED ON THIS VEHICLE BEFORE SOMEONE GETS KILLED JUST TRYING TO DRIVE IT. THE TRANSMISSION WILL BE FINE 1 MINUTE, THE NEXT IT IS PUTTING ITSELF IN NEUTRAL OR DRIVE AND I'VE NEARLY DIED ON SEVERAL OCCASIONS. NOW, THE JEEP IS CODING MORE CODES THAN EVER. ALSO, AS OF FEW DAYS AGO, I HAVE NO REVERSE IN IT. I NEARLY HIT ANOTHER CAR TRYING TO BACK OUT OF A SPACE AT THE HOSPITAL WHEN REVERSE DECIDED TO NO LONGER WORK. I CAN'T AFFORD TO KEEP FIXING THESE ISSUES AND I SHOULDN'T HAVE TO. PLEASE LOOK INTO THIS BECAUSE I'M SURE I'M NOT THE ONLY PERSON THAT'S HAD PROBLEMS WITH THE TRANSMISSION IN 1998 JEEP GRAND CHEROKEE MODELS. ALSO, MY BACK PASSENGER DOORS HAVE DECIDED THEY WON'T OPEN FROM OUTSIDE OF THE VEHICLE. YOU CAN ONLY OPEN THEM FROM INSIDE. WHAT IF SOMETHING HAPPENED AND I WAS TRAPPED, NOBODY COULD GET IN THROUGH THE PASSENGER BACK 2 DOORS BECAUSE THEY WON'T OPEN. AS FAR AS TRANSMISSION, MAYBE I'LL LIVE THROUGH ANOTHER INCIDENT WITH TRANSMISSION CHANGING GEARS ON IT'S OWN, BUT MAYBE I WON'T EITHER. THANK YOU.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS NOT ABLE TO COMPLETE THE PROCESS FOR CHRYSLER'S BUY BACK PROGRAM DUE TO THE MANUFACTURER'S REFUSAL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER WOULD NOT COMPLETE THE BUY BACK PROGRAM DUE TO THE CAMPAIGN'S EXPIRATION. THE CONTACT WAS NOT PROVIDED A CASE NUMBER FROM THE VARIOUS REPRESENTATIVES WITH WHICH HE SPOKE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
STALLING WHILE DRIVING HIGHWAY SPEEDS. NOTICED IT STALLS AFTER ENGINE WARMS UP. SOMETIMES IT STARTS BACK UP, BUT SOMETIMES IT HAS TO SIT A WHILE.
VEHICLE WILL STALL AND LOSE POWER WHILE DRIVING. CAN OCCUR AT SLOW AND HIGH SPEEDS. ONLINE FORUMS HAVE MENTIONED A POSSIBILITY OF FAULTY PCMS.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
VEHICLE WILL STALL OUT WITHOUT WARNING WHILE MOVING AT ANY SPEED. PULLING OVER AND RESTARTING THE CAR FIXES THE ISSUE TEMPORARILY. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS. NO ERROR CODES ARE BEING GENERATED . REPLACED O2 SENSORS AND THIS REMAINS AN ISSUE. LOOKING ONLINE, MANY PEOPLE HAVE HAD THIS SAME ISSUE.
TAKATA RECALL. SINCE OWNING MY 1998 JEEP GRAND CHEROKEE 4.0, I'VE REPLACED NEARLY EVERY SINGLE PART ON IT. THE TRANSMISSION NEEDS TO BE RECALLED ON THIS VEHICLE BEFORE SOMEONE GETS KILLED JUST TRYING TO DRIVE IT. THE TRANSMISSION WILL BE FINE 1 MINUTE, THE NEXT IT IS PUTTING ITSELF IN NEUTRAL OR DRIVE AND I'VE NEARLY DIED ON SEVERAL OCCASIONS. NOW, THE JEEP IS CODING MORE CODES THAN EVER. ALSO, AS OF FEW DAYS AGO, I HAVE NO REVERSE IN IT. I NEARLY HIT ANOTHER CAR TRYING TO BACK OUT OF A SPACE AT THE HOSPITAL WHEN REVERSE DECIDED TO NO LONGER WORK. I CAN'T AFFORD TO KEEP FIXING THESE ISSUES AND I SHOULDN'T HAVE TO. PLEASE LOOK INTO THIS BECAUSE I'M SURE I'M NOT THE ONLY PERSON THAT'S HAD PROBLEMS WITH THE TRANSMISSION IN 1998 JEEP GRAND CHEROKEE MODELS. ALSO, MY BACK PASSENGER DOORS HAVE DECIDED THEY WON'T OPEN FROM OUTSIDE OF THE VEHICLE. YOU CAN ONLY OPEN THEM FROM INSIDE. WHAT IF SOMETHING HAPPENED AND I WAS TRAPPED, NOBODY COULD GET IN THROUGH THE PASSENGER BACK 2 DOORS BECAUSE THEY WON'T OPEN. AS FAR AS TRANSMISSION, MAYBE I'LL LIVE THROUGH ANOTHER INCIDENT WITH TRANSMISSION CHANGING GEARS ON IT'S OWN, BUT MAYBE I WON'T EITHER. THANK YOU.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 1998 Jeep Grand Cherokee. The contact stated while driving approximately 70 MPH, the front tires started shaking violently to the right and left while the steering wheel followed the rapid jerking movements from right to left. The contact slowed the vehicle to 40 MPH and was able to proceed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local independent mechanic who determined that burned lower track arm bearings on the steering arms left and right needed to be replaced. The vehicle was repaired. The failure still occurred intermittently. The vehicle was towed to a second independent mechanic but had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.
I WAS ON THE HIGHWAY WITH MY 3 YEAR OLD GRANDCHILD IN THE BACK WHEN MY CAR STARTED SHAKING SO VIOLENTLY I THOUGHT WE WERE GOING TO DIE! IT LITERALLY FELT LIKE THE WHEELS AND THE STEERING WHEEL AS WELL WERE GOING TO ALL FALL OFF! I'VE NEVER BEEN MORE SCARED IN MY LIFE. IT WAS VERY DIFFICULT TO SLOW IT DOWN AND PULL OVER TO A BREAKDOWN LANE SO I COULD STOP . I WAS EVEN GOING UNDER THE SPEED LIMIT WHEN THIS HAPPENED
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
DURING NORMAL DRIVING DOWN A MOUNTAIN ROAD, BREAK PEDAL WENT TO THE FLOOR. ATTEMPTS MAKE TO PUMP BREAK WITH NO EFFECT. EMERGENCY BRAKE WAS PULLED WITH NO EFFECT. VEHICLE SLAMMED INTO ROCK WALL AND THEN LANDED INTO A 10+ FOOT RAVINE. WAS INFORMED BY MECHANIC THE MASTER CYLINDER FAILED WHICH CAUSED A NEAR FATAL ACCIDENT WITH 5 PEOPLE IN THE VEHICLE. I RECENTLY FOUND OUT THERE WAS A RECALL ON A REPLACEMENT MASTER CYLINDER FOR THAT MAKE A MODEL BUT CANNOT VERIFY IF THIS WAS A REPLACEMENT PART OR NOT. I CANNOT NOT FIND ANY INFORMATION WITH CASTING NUMBERS OF EFFECTED PARTS. RE: THE RECALLED MASTER CYLINDERS IT REPORTS THE PART WAS AFFECTED IN COLD WEATHER BUT THIS HAPPENED ON A WARM SUMMER DAY. THE RECALL I AM REFERRING TO WAS INITIALLY REPORTED IN 2006. ALL THAT HAPPENED AND THE AIRBAGS DID NOT DEPLOY. I DO HAVE PICTURES OF THE ACCIDENT AND THE MASTER CYLINDER AS WELL AS DOCUMENTATION RE THE ACCIDENT REPORTS, I AM HAVING A HARD TIME UPLOADING THEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE FAILURE MILEAGE WAS 74,000. MA 10/2 THE VIN PROVIDED IS FOR A 1998 JEEP GRAND CHEROKEE. UPDATED 10/06/15*JB
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
IT HAS HAPPENED TWICE IN THE LAST 2 WEEKS. I GO OVER A SMALL BUMP AND IT BEGINS TO SHAKE VERY VIOLENTLY. I LET OFF THE GAS AND IT SETTLES DOWN. THIS IS VERY VIOLENT SHAKING.LIKE THE VEHICLE IS COMING APART.
TIRES WEAR OUT FAST MICHELLEN.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR POPPED OPEN WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THAT THE LATCH FAILED TO CLOSE THE DOOR. THE CONTACT STATED THAT IT DID NOT LOOK LIKE THE LATCH WAS FRACTURED, BUT IT WOULD NOT HOLD. IN ADDITION, THE CONTACT STATED THAT THE HEAT WOULD ONLY BLOW THROUGH THE VENTS ON THE TOP OF THE DASHBOARD AND NOT THE FLOOR OR OTHER VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
WHILE THE VEHICLE WAS PARKED, UNOCCUPIED AND LOCKED. THE FRONT PASSENGER SEAT HAD A CATASTROPHIC FAILURE OF THE SEAT HEATER SYSTEM THAT CAUSED THE SEAT TO CATCH FIRE. INTERESTINGLY, NO FUSES WERE FOUND TO BE BLOWN. THE SEAT CATCHING FIRE SPREAD TO THE PASSENGER DOOR PANEL. IT CONTINUED UP THE DOOR PANEL AND SPREAD TO THE DOOR TRIM, HEADLINER & VISOR. THE ENTIRE INTERIOR WAS SMOKE DAMAGED. THE FIRE DEPARTMENT RESPONDED QUICKLY SO THAT'S WHY THE DAMAGE WAS NOT WORSE.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
HAVE JUST BEEN ADVISED THAT A MOTOR WHICH OPERATES SOME TYPE OF DOOR TO RELEASE HEAT AND AIR IN A 1998 JEEP GRAND CHEROKEE NEEDS TO BE REPLACED. IT APPEARS THAT NO REPLACEMENT IS AVAILABLE AND JEEP HAS A 1200 PART BACKLOG WITH NO PLANS IN THE WORKS TO EVEN BEGIN PRODUCTION OF THIS PART FOR REPLACEMENT. WHILE ONE CAN CONCEIVABLY DO WITHOUT HEAT OR AIR CONDITIONING, THIS IS A DEFINITE SAFETY ISSUE AS HAVING A WORKING DEFROSTER IN THE MIDDLE OF WINTER IS A NECESSITY. *TR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER -DOES NOT FUNCTION. *TR
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
1 DRIVER GETTING INTO THE DRIVERS SEAT, PREPARING TO LEAVE BY BUCKLING THE SEATBELT AND PUSHING IT FIRMLY INTO THE BUCKLE LOCK 2 THE CAUSE IS UNKNOWN AFTER MANY FAILURES, AS THE BELT SIMPLY BEGINS TO WIND BACK TO THE B-PILLAR AS IF THE DRIVER HAD JUST EXITED THE VEHICLE. NO NOISE IS MADE, NO FORCE NEEDS TO BE EXERTED ON THE BELT TO RECREATE THE FAILURE, IN WHICH RECREATION IS IMPOSSIBLE. OFTEN FAILURE MAY OCCUR AFTER AN EXTENDED AMOUNT OF DRIVING TIME. 3 UNKNOWN TO DATE. *TR
DT: IN AN AUTOMOBILE ACCIDENT AND THE SEAT BELTS ARE SUPPOSE TO LOCK TO KEEP CONSUMER FROM GOING FORWARD ,AND THEY DID NOT LOCK. *AK
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE EQUIPPED WITH ANTARES COMFORT A5 TIRES, SIZE: 235/70/R16 (NA). THE TIRES WERE PURCHASED ON JUNE 10, 2016 FROM WALMART. THE CONTACT STATED THAT THE TIRES WERE ALREADY COMPLETELY BALD AND THE WEAR BAR WAS SLIGHTLY EXPOSED. THE TIRES NEEDED TO BE REPLACED. THE CONTACT STATED THE TIRES HAD A GUARANTEE OF 60,000 MILES. WALMART STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPLACEMENT OF THE TIRES. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 113,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 11,000.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE EQUIPPED WITH MASTERCRAFT GLACIER GRIP II TIRES, SIZE: 235/75/R15 (NA). WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED BULGES ALONG THE SIDEWALL OF THE FRONT AND REAR PASSENGER SIDE TIRES. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHO CONFIRMED THE FAILURE AND DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE REPLACED, BUT THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE BEGAN DEVELOPING BULGES ALONG THE SIDEWALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 175,000 AND THE TIRE FAILURE MILEAGE WAS 2,000.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
ALARM GOES OFF INTERMITTENTLY WHEN PARKED IF ALARM SET , LIGHTS GO OUT OR FLASH WHEN DRIVING. *TR
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE REVERSE LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM; GASOLINE, STRUCTURE). THE FAILURE MILEAGE WAS 185,000. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BACK UP LIGHTS STOPPED WORKING, AFTER THE RECALL WAS PERFORMED. UPDATED 07/20/16
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
AIR CONDITIONING - AFTER 100,000 MILES I HAD TO REPLACE MY AIR CONDITIONING SYSTEM DUE TO LEAKS. NOW I AM HAVING PROBLEM WITH WATER LEAKING INTO MY CAR. THE REPLACEMENT PARTS FOR THE AIR CONDITIONING ARE NOT PROPERLY MADE (IN MY OPINION). THERE IS NO DRAIN HOSE TO THE EVAPORATOR - JUST A LIP - THAT IS SUPPOSE TO DRAIN OUT ONTO THE GROUND. THE LIP IS NOT LONG ENOUGH TO ALLOW THE WATER TO DIP PROPERLY. THEREFORE, I KEPT GETTING WATER IN MY BACKSEAT FLOORBOARD. *NM
THE HORN WILL NOT WORK CONSISTENTLY. THE LIGHTS WILL FLASH ON AN OFF ERRATICALLY WHILE DRIVING. THE LIGHTS WILL COME ON AFTER BEING TURNED OFF AND PARKED OVERNIGHT LEAVING THE BATTERY DEAD. THE FAN MOTOR HAS FAILED FOR THE DEFROSTER AGAIN. THIS IS THE SECOND REPAIR. IN THE SNOW BELT THIS IS A SAFETY RELATED FEATURE. *JB
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I WAS ON THE HIGHWAY WITH MY 3 YEAR OLD GRANDCHILD IN THE BACK WHEN MY CAR STARTED SHAKING SO VIOLENTLY I THOUGHT WE WERE GOING TO DIE! IT LITERALLY FELT LIKE THE WHEELS AND THE STEERING WHEEL AS WELL WERE GOING TO ALL FALL OFF! I'VE NEVER BEEN MORE SCARED IN MY LIFE. IT WAS VERY DIFFICULT TO SLOW IT DOWN AND PULL OVER TO A BREAKDOWN LANE SO I COULD STOP . I WAS EVEN GOING UNDER THE SPEED LIMIT WHEN THIS HAPPENED
1998 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECEIVER TRAILER HITCH SAFETY RECALL. *LD *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .