RoadVitals

1998 Jeep Grand Cherokee Transmission Problems

Owner-reported complaints naming the transmission system, filed with NHTSA

Data refreshed

Transmission reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
362
Latest Sep 14, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
35%
of 1,028 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
120
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
83

What this page shows

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 1998 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 362 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming transmission

The 25 most recent of 362, in the owner's own words

ElectricalTransmission
Filed Sep 14, 2011

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND APPROACHING A TRAFFIC STOP WHEN THE ENGINE STALLED WITHOUT WARNING. UPON RESTART, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE PCM AND WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID
10425436
Incident
Mar 16, 2011
Mileage
150,000 mi
Fuel systemTransmission
Filed Sep 18, 2008

IT HAS HAPPENED A FEW TIMES THE LEVER IN THE GAS TANK THAT LETS THE GAS GAUGE KNOW HOW MUCH GAS IS IN IT STICKS WHEN IT SAYS A QUARTER TANK IT IS ACTUALLY COMPLETELY EMPTY. THIS HAS LEFT MYSELF AND MY TWO BABIES LEFT TO WALK AND GET PUSHED TO A GAS STATION. THE OTHER COMPLAINT IS THAT THE TRANSMISSION MAKES A REALLY LOAD WHINING NOISE WHEN OVERDRIVE IS OFF. *TR

NHTSA ID
10242761
Incident
Aug 20, 2008
Transmission
Filed May 12, 2008

THERE IS A VERY LOUD WHINING NOISE THAT COME FROM THE TRANSMISSION. *TR

NHTSA ID
10227402
Incident
Apr 4, 2007
Transmission
Filed Oct 4, 2007
Crash reported1 injury reported

AFTER SAFELY PLACING THE GEAR LEVER INTO THE PARK POSITION AND LEAVING THE VEHICLE WITH THE ENGINE RUNNING, THE CAR SUDDENLY WENT BACKWARDS, KNOCKING ME DOWN, HITTING ANOTHER CAR AND CRASHING INTO A HOUSE. *JB UPDATED 10/24/07.

NHTSA ID
10204842
Incident
Feb 8, 2007
Mileage
95,000 mi
AirbagsEnginePowertrain (other)+1 more
Filed Oct 2, 2007

1998 JEEP GRAND CHEROKEE WITH RECALL FOR THE FLOOR SHIFTER. CUSTOMER STATES THAT THE DEALER NEVER INFORMED HIM OF A RECALL ON HIS VEHICLE FOR THE FLOOR SHIFTER SINCE IT WAS PUT IN PLACE IN 2002. *KB THE CONSUMER STATED THERE IS A CLICKING NOISE COMING FROM THE STEERING AND THE MECHANIC RECOMMENDED THE CLOCK SPRING BE REPLACED. THE CONSUMER STATED THE CV JOINTS HAD TO BE REPLACED. THE CONSUMER RECEIVED A SECOND OPINION ABOUT THE CV JOINTS AND WAS TOLD IT WAS RELATED TO THE VISCOUS COUPLER BEING WORN WHICH WAS THE REAL PROBLEM. THE DEALER STATED MINOR DRIVER SIDE VALVE LEAK, REAR MAIN SEAL SEEPING, AND REAR VISCOUS COUPLER WAS WORN WITH NOTICEABLE HOPPING FELT IN THE VEHICLE. *TR

NHTSA ID
10204984
Incident
Aug 31, 2007
Transmission
Filed Dec 28, 2006

WHILE DRIVING THE 1998 JEEP GRAND CHEROKEE LAREDO, THE VEHICLE'S DRIVE TRAIN SEEMS TO BE BINDING. WHILE ATTEMPTING TO TURN, THE VEHICLE PRACTICALLY COMES TO A HALT. TAKEN TO CHRYSLER DEALER NUMEROUS TIMES, 1ST TIME ENTIRE REAR DIFFERENTIAL, AXLES AND ALL WERE REPLACED (NO CHARGE-THEY CLAIM THERE WAS A RECALL? I NEVER FOUND THIS RECALL) VEHICLE WAS FINE FOR A FEW MONTHS AFTERWARDS BUT THEN HAS ACTED SIMILARLY EVER SINCE, DEALER CLAIMS THEY DON'T HAVE TIME TO LOOK AT MY VEHICLE. WHILE IN A PARKING LOT W/VEHICLE 'S ENGINE RUNNING, I DECIDED TO SHIFT TRANSFER CASE FROM HI TO LO (ALL TIME 4WD) AND NOTICED THAT THE SHIFTER DOES NOT INDICATE HI BUT DOES INDICATE LO. FOUND IT HARD TO FIND NEUTRAL TOO, THEN LIGHTS INDICATED "LO" WHEN SHIFTER WAS STILL ALLEGEDLY IN HI? NOT SURE BUT BELIEVE IT MAY BE A LINKAGE ADJUSTMENT ISSUE. IT MAY NOT BE COMPLETELY "LOCKED" IN POSITION. ALSO NOTICED THAT WHEN THE ENGINE WAS SHUT OFF, THE VEHICLE MOVED SLIGHTLY, SORT OF LIKE TRYING TO FIND A GEAR. SAME PROBLEM AS IT'S BEEN FOR THE PREVIOUS 6 YRS! *NM

NHTSA ID
10177229
Incident
Dec 27, 2006
Transmission
Filed Nov 27, 2006
Crash reported1 injury reported

I OWN A 1998 JEEP GRAND CHEROKEE LAREDO. IT WAS IN PARK WHEN IT SUDDENLY WENT INTO REVERSE ON ITS OWN. IT KNOCKED MYSELF OVER AND DRAGGED ME WITH MY HAND SLAMMED IN THE DOOR. IT FINALLY CAME TO A STOP WHEN IT HIT A TRAFFIC SIGNAL CAUSING MASSIVE DAMAGE TO THE VEHICLE. I FOUND OUT AFTER THE CRASH THAT THERE WAS A RECALL THAT I WAS NEVER INFORMED OF FOR THE FAULTY SHIFTER. I ALSO LEARNED THAT THERE HAVE BEEN MANY INCIDENTS LIKE MINE. I CALLED THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAID THAT THEY COULDN'T DO ANYTHING AND THAT I SHOULD CALL DAIMLER-CHRYSLER. I CALLED DAIMLER AND THEY REFUSED TO GET ME A RENT-A-CAR AND ONLY SAID THAT A PERSON WOULD BE OUT TO LOOK AT MY VEHICLE. I WANT MY MEDICAL BILLS PAID AND MY JEEP FIXED. I DON'T BELIEVE THAT IS TOO MUCH TO ASK. HELP ME GET SOME JUSTICE AND STOP THESE INCIDENTS BEFORE MORE PEOPLE ARE INJURED AND KILLED. *JB

NHTSA ID
10174490
Incident
Nov 21, 2006
Mileage
105,000 mi
Transmission
Filed Nov 9, 2005

MAJOR TRANSMISSION PROBLEMS AND SEVERE IDLE. *NM

NHTSA ID
10142275
Incident
Nov 1, 2005
Mileage
70,000 mi
Transmission
Filed Nov 9, 2005

MAJOR TRANSMISSION PROBLEMS AND SEVERE IDLE. *NM

NHTSA ID
10142273
Incident
Nov 1, 2005
Mileage
70,000 mi
Transmission
Filed Aug 20, 2004
Crash reported

RECALL 02V053000 CONCERNING INADVERTENT VEHICLE MOVEMENT. AFTER PUTTING THE VEHICLE IN PARK CONSUMER LEFT THE VEHICLE FOR A MINUTE. UPON RETURNING TO THE VEHICLE IT PUT ITSELF IN REVERSE. VEHICLE ROLLED BACK ONE HUNDRED FIFTY FEET AND COLLIDED WITH A WALL. THERE WERE NO INJURIES, NOR DID THE POLICE ARRIVE ON THE SCENE. THIS VEHICLE HAD RECALL REPAIRS DONE IN 2002, PROBLEM RECURRED. *AK *NM

NHTSA ID
10081799
Incident
Jun 29, 2004
Mileage
55,000 mi
Transmission
Filed Jul 27, 2004
Crash reported

WHILE THE KEY WAS IN THE IGNITION AND THE MOTOR RUNNING DRIVER GOT OUT OF THE VEHICLE WITH A PASSENGER STILL INSIDE. VEHICLE STARTED TO BACK UP, HITTING A BENCH AND A BUILDING. VEHICLE WAS REPAIRED. THE NEXT MONTH THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE PROBLEM SHE EXPERIENCED. CONSUMER WENT TO ANOTHER DEALERSHIP DUE TO LACK OF COOPERATION. ALSO, CONSUMER CONTACTED MANUFACTURER, AND WAS DISSATISFIED WITH THE RESPONSE SHE RECEIVED FROM THEM. SHE THEN SOUGHT LEGAL HELP IN HER STATE. *AK THE CONSUMER REQUESTED REIMBURSEMENT FROM THE MANUFACTURER BUT SHE WAS DENIED. *NM

NHTSA ID
10080116
Incident
Oct 1, 2003
Mileage
50,000 mi
Transmission
Filed Jan 7, 2004
Crash reported

DRIVER PUT VEHICLE IN PARK WITH ENGINE RUNNING. WITHIN SECONDS OF CONSUMER EXITING VEHICLE IT JUMPED OUT OF PARK INTO REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE DEALER WAS CONTACTED. *AK

NHTSA ID
10053612
Mileage
48,000 mi
Transmission
Filed Jan 5, 2004
Crash reported

WHILE CAR WAS IN NEUTRAL FOR APPROX 2 MINUTES CAR LUNGED FORWARD CAUSING AN ACCIDENT.CAR HAS ALSO HAD SEVERAL, INCIDENCES OF "SHUTTING DOWN WHEN TURNING CORNERS, WHILE DRIVING, OCCASIONALLY, WHILE PRESSING ON ACCELERATOR CAR WILL IDLE THEN "CLUNK" AND PULL FORWARD. AT UNDER 68,000 MILES HAS NEEDED A NEW ALTERNATOR, WATER PUMP AND NOW HAS MAJOR ENGINE PROBLEMS. I HAVE ONLY OWND THE CAR SINCE 09/2002. *AK

NHTSA ID
10052374
Incident
Jul 12, 2003
Mileage
62,000 mi
Transmission
Filed Dec 12, 2003

PROBLEMS WITH RECOMMENDED MODIFICATIONS TO 1998 JEEP GRAND CHEROKEE. *MR THE VEHICLE WAS HARD TO GET OUT THE PARK POSITION. WHEN THE CONSUMER PICKED THE VEHICLE UP FROM THE TECHNICIAN, AGAIN THE GEARSHIFT WAS DIFFICULT. THE CONSUMER REQUESTED TO BE REIMBURSED. *SCC THE CONSUMER STATED THERE WERE NO PROBLEMS WITH THE VEHICLE UNTIL THE RECALL. *JB

NHTSA ID
10050482
Transmission
Filed Aug 22, 2003
Crash reported

WHILE VEHICLE WAS PARKED IN THE DRIVEWAY IT WENT INTO REVERSE AND HIT ANOTHER VEHICLE. VEHICLE WA SWITHIN THE REMEDY SCOPE FOR RECAL 02V053000 SUBJECT: INADVERTENT MOVEMENT, BUT THE CONSUMER WAS NEVER NOTIFIED. MANUFACTURER WOULD NOT AUTHORIZE THE DEALER TO REPAIR THE RECALL BECAUSE VEHICLE WAS INVOLVED IN A COLLISION. *AK

NHTSA ID
10034292
Incident
Jan 18, 2003
Transmission
Filed Jul 11, 2003

WE PURCHASED A 1998 JEEP GRAND CHEROKEE IN OCTOBER 2000. IN SPRING OF 2001, I WAS IN MY GARAGE AND I TURNED THE VEHICLE ON WHILE OUR GARAGE DOOR WAS HALF WAY UP. THE VEHICLE JUMPED INTO REVERSE WITHOUT ME EVEN TOUCHING THE SHIFTER. OUR CAR WAS DAMAGED BECAUSE THE BOTTOM OF THE GARAGE DOOR CLIPPED THE TOP OF THE VEHICLE DENTING AND SCRATCHING IT(THE VEHICLE WAS DAMAGED, THE GARAGE DOOR SUPRISINGLY WAS FINE). THE JEEP WAS TAKEN IN TO BE REPAIRED AT AN AUTOBODY SHOP, AND I HAD TO PAY OVER 500 DOLLARS. I THEN LEARNED THAT THERE WAS A RECALL FOR THAT VEHICLE, THE CAR HAS A TENDENCY TO SLIP INTO REVERSE SUDDENLY. I CALLED JEEP GRAND CHEROKEE RIGHT WHEN I LEARNED OF THE RECALL, I FAXED THEM ALL THE NECESSARY INFORMATION (THIS WAS JANUARY 2003) AND THEY EXAMINED THE VEHICLE. I HAVE NOT HEARD ANYTHING FROM THEM AS THEY WILL NOT PAY FOR THE DAMAGE. ALSO, THE VEHICLE DID NOT GET THE RECALL PART TO FIX THE PROBLEM. I AM VERY UPSET AS WE ARE VERY LUCKY THAT NO ONE WAS BEHIND THE VEHICLE WHEN IT JUMPED INTO REVERSE. LET ME KNOW IF THERE IS ANY HELP THAT YOU CAN GIVE US IN THIS MATTER. THANKS AGAIN ,JAMES EMPEROR [email protected]. *AK

NHTSA ID
10025899
Incident
Apr 17, 2001
Mileage
79,000 mi
ElectricalInterior & seatsExterior lighting+3 more
Filed Jul 9, 2003

ELETRICAL, AIR CONDITION, BODY NOISE OVER ALL UNHAPPY WITH VICIAL EVAPORATOR CORE $1000.00 TO REPAIR LIGHTS AND DASH GAGES DO NOT FUCTION PROPERLY SUSPICION SQEAKS HAD OILED HELPED FOR A DAY BRAKES WERE VERY QUICK WILL NOT LINE UP IF YOU LET GO OF THE WHEEL IT GOES STRAIGHT OFF THE ROAD RADIO CAN NOT BE TRUNED UP DOOR PANILES VIBRATE LEFT TURN LIGHT STAYS ON ON THE DASH AT ALL TIMES FUEL GAGE REEDS EMEPTY EVEN WHEN FULL AN LIGHT IS ON .*AK

NHTSA ID
10025758
Incident
Jul 1, 2003
Mileage
95,000 mi
Powertrain (other)Transmission
Filed Jul 9, 2003

HEARD NOISE COMING FROM REAREND AND TRANSMISSION SLIPPED. TOOK IT TO PETRI JEEP IN SCOTTSDALE, AZ. THEY SAID BEARINGS WERE WORN OUT IN REAR DIFF AND TRANSMISSION NEEDED TO BE REBUILD. OK, THEY FIXED IT, AT 71000 MILES. I THINK THIS WAS WAY TOO SOON. THE JEEP NOW HAS 88000, THE TRANSMISSION IS ACTING UP AGAIN AND THE HUMMING NOISE IS RETURNING. AT 75000 MY EXTENDED WARRANTY EXPIRED. IM NOT HAPPY!!!*AK

NHTSA ID
10025756
Incident
Aug 1, 2002
Mileage
71,000 mi
BrakesElectricalTransmission
Filed Jun 27, 2003

THE TRANSMISSION DID NOT SHIFT AND ACCELERATE PROPERLY, THE DEALER COULD NOT DUPLICATE THE PROBLEM.*JB THE ABS LIGHT ILLUMINATED ON THE DASHBOARD, AFTER THE VEHICLE WAS TURNED OFF, ALL THE GAUGES ILLUMINATED, THE PARKING BRAKE WAS ADJUSTED, AND THE BATTERY WAS REPLACED.*TS *JB

NHTSA ID
10008755
Incident
Feb 19, 2003
Mileage
29,162 mi
Transmission
Filed May 9, 2003
Crash reported1 injury reported

THE CONSUMER RECEIVED A RECALL NOTICE ON 5/9/2003. RECALL # 02V053000. ON 5/7/2003 THE VEHICLE UNEXPECTEDLY MOVED BACKWARDS, DRAGGED THE CONSUMER, AND THEN HIT A TREE. *JB

NHTSA ID
10019565
Incident
May 7, 2003
Powertrain (other)Tires & wheelsTransmission
Filed May 5, 2003

HEARD A NOISE COMING FROM THE REAR OF THE CAR TOOK IT INTO THE SHOP AND WAS TOLD THAT IT WAS THE REAR DIFFERENTIAL, AND I WAS ALSO INFORMED THAT MY TRANSMISSION WAS SLIPPING IN 1ST & 2ND GEAR. I HAD THE DIFFERENTIAL REPAIRED AND THE TRANSMISSION SERVICED. WE GOT SNOW THIS YEAR WHERE YOU WOULD NEED THE 4 WHEEL DRIVE, WELL BEING I NEVER HAD THE NEED TO USE THE 4 WHEEL DRIVE MODE I WAS SURPRISED TO FIND OUT THAT MINE DIDN'T WORK. TOOK IT INTO THE SHOP AND WAS TOLD THAT THE TRANSFER CASING AND TRANSMISSION NEED TO BE REPLACED. SO I TOOK IT TO THE DEALER I BOUGHT THE JEEP FROM. I LET THEM REPAIR MY TRANSFER CASING AND WAS TOLD BECAUSE I DIDN'T HAVE THE EXACT SAME TIRES ON THE VEHICLE THAT IS WHAT CAUSED THE TRANSFER CASING TO FAIL. THE TIRES WERE THE SAME SIZE ON THE FRONT AND REAR JUST DIFFERENT BRANDS. THEY TOLD ME THAT I DIDN'T HAVE A PROBLEM WITH THE TRANSMISSION. I THEN PICKED THE JEEP UP AND THE ROARING SOUND CAME BACK SO I TOOK IT TO THE DEALER TO SEE WHAT THEY THOUGHT THE NOISE WAS I WAS TOLD AT THAT TIME THAT MY FRONT DIFFERENTIAL WAS BAD AND NEEDED TO BE REPAIRED AND THAT THE REAR DIFFERENTIAL WAS ALSO BAD, BUT BEING I HAD THAT WORK DONE AT A INDEPENDENT SHOP I HAD TO TAKE IT BACK TO THEM TO FIX THE REAR AND THEN TOOK THE JEEP BACK TO THE DEALER TO HAVE THEM DO THE WORK ON THE FRONT. I AM IN THE PROCESS OF TAKING THE JEEP BACK TO THE DEALERSHIP BECAUSE MY JEEP IS NOW PULLING TO THE RIGHT. I WAS ABLE TO DRIVE MY JEEP FOR A WEEK. I REALLY HAVE NOT HAD MY JEEP SINCE JANUARY I REALLY THINK THAT DAIMLER CHRYSLER KNOWS THERE IS A PROBLEM WITH THE 1998 JEEP GRAND CHEROKEE AND I HOPE THAT SOMETHING WILL BE DONE ABOUT. *JB

NHTSA ID
10017040
Incident
Jan 10, 2003
Mileage
92,000 mi
BrakesEngineFuel system+1 more
Filed Mar 11, 2003

1. FUEL INJECTOR FAILED CAUSING THE ENGINE TO MISFIRE AND OPERATE ON ONLY 5 OUT OF 6 CYLINDERS. 2. IN THE SAME CYLINDER (#6) ROD BROKE, CAUSING ENGINE TO BLOW AND NEED REPLACEMENT AT ONLY 42,000 MILES. 3. POWER STEERING PUMP ALMOST FELL OFF THE VEHICLE. (MOST LIKELY DUE TO IMPROPER INSTALLATION AFTER ENGINE REBUILD). 4. BRAKES CONSTANTLY SQUEAK OR MAKE GRINDING NOISE WHEN PRESSURE IS APPLIED. WHEN TEMPERATURES ARE BELOW 50 DEGREES, A HIGH PITCHED WHINNING NOISE IS HEARD FROM UNDERNEATH THE VEHICLE. CAN ONLY BE HEARD WHEN TRAVELING UNDER 45 MPH - DUE TO ROAD NOISE MASKING THE SOUND. (MULTIPLE DEALERS HAVE NOT BEEN ABLE TO DETERMINE WHAT THE PROBLEM IS NOR BE ABLE TO FIX IT, SO CONSTANTLY WHINES). 5. FUEL GAUGE FLUCTUATES WHEN 3/4 FULL (DROPS TO EMPTY AND FUEL LIGHT TURNS ON, THEN RETURNS TO NORMAL READING. WILL CONTINUE TO DO THIS UNTIL TANK IS 1/4 FULL). TOLD THIS IS A PROBLEM WITH THE FUEL SENSOR. 6. TRANSMISSION IS OCCASIONALLY ROUGH (JERKY SHIFTING BETWEEN 1ST AND 2ND GEARS).*JB

NHTSA ID
10010303
Incident
Mar 11, 2003
Mileage
42,000 mi
Transmission
Filed Dec 23, 2002

CONSUMER STATED THAT THE DEALER IS TAKING TO LONG TO PERFORM THE RECALL#02V053000 INADVERTENTLY VEHICLE MOVEMENT. PLEASE PROVIDE THE NAME, NUMBER, AND ADDRESS. TS

NHTSA ID
10001372
Incident
Nov 29, 2002
Transmission
Filed Dec 4, 2002

CONSUMER APPALLAED AT BUSINESS ETHICS OF DEALERSHIP DURING LINKAGES RECALL REPAIR.

NHTSA ID
568476
Transmission
Filed Dec 3, 2002
1 injury reported

I PUT THE JEEP IN "PARK" WALKED TO THE BACK OF THE AUTO, WHEN IT WENT INTO REVERSE. IT RAN OVER MY FOOT, DRAGGING ME UNDER THE CAR, AND PROCEEDED TO RUN UP MY BODY AND OFF MY SHOULDER. DT

NHTSA ID
770382
Incident
Aug 27, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .