Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 1998 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 166 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 166, in the owner's own words
VEHICLE WILL STALL OUT WITHOUT WARNING WHILE MOVING AT ANY SPEED. PULLING OVER AND RESTARTING THE CAR FIXES THE ISSUE TEMPORARILY. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS. NO ERROR CODES ARE BEING GENERATED . REPLACED O2 SENSORS AND THIS REMAINS AN ISSUE. LOOKING ONLINE, MANY PEOPLE HAVE HAD THIS SAME ISSUE.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS NOT ABLE TO COMPLETE THE PROCESS FOR CHRYSLER'S BUY BACK PROGRAM DUE TO THE MANUFACTURER'S REFUSAL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER WOULD NOT COMPLETE THE BUY BACK PROGRAM DUE TO THE CAMPAIGN'S EXPIRATION. THE CONTACT WAS NOT PROVIDED A CASE NUMBER FROM THE VARIOUS REPRESENTATIVES WITH WHICH HE SPOKE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
BOUGHT THIS VEHICLE FOR TRANSPORTATION TO WORK AND HAVE NOT BEEN ABLE TO DRIVE IT DUE TO SAFETY ISSUES AS THE TIMING BELT HAS APPARENT ISSUES THAT MAKE THE MAIN COMPUTER READ IT WRONG FROM WHAT I AM UNDERSTANDING. THE VEHICLE WANTS TO SHUT OFF AT A RED LIGHT OR STOP SIGN, THEN KICKS BACK INTO GEAR. IT SEEMS TO DRIVE BETTER ON A MAIN STRETCH, YET FALTERS AT SLOWING TO A STOP. IT IS AT THE MANUFACTURE NOW AND HAS RECALLS, YET THIS WAS NOT ON THE LIST OF REPAIRS. HOWEVER, I BELIEVE IT IS AN ISSUE THAT SHOULD BE ADDRESSED WITHOUT ME HAVING TO PAY A SERVICE BILL FOR THE AMOUNT THEY ARE WANTING TO CHARGE ME FOR REPAIRS. I FEEL THIS IS A MANUFACTURE DEFECT THAT SHOULD BE FIXED. THEY MENTIONED THE TIMING BELT AND CRANK SHAFT. IM NO MECHANIC, HOWEVER, THESE ISSUES COULD CAUSE ME TO LOOSE CONTROL OF THIS VEHICLE AND SHOULD BE CORRECTED. I FEEL IT IS THE MANUFACTURERS OBLIGATION TO SAFETY TO HELP ME TO HAVE THE ISSUES CORRECTED. I HAD TO HAVE SOMEONE ELSE DRIVE IT TO THE SHOP FOR ME WITH ME AS PASSENGER. VERY SCARY RIDE. *TR
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE REVERSE LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM; GASOLINE, STRUCTURE). THE FAILURE MILEAGE WAS 185,000. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BACK UP LIGHTS STOPPED WORKING, AFTER THE RECALL WAS PERFORMED. UPDATED 07/20/16
LETTER FROM CONSUMER REGARDING A SAFETY RECALL ON TWO OF HIS VEHICLES (1998 JEEP GRAND CHEROKEE AND 1995 JEEP GRAND CHEROKEE) ; RESPONSE EXPECTED. *SMD THE CONSUMER DISCOVERED CORROSION ON THE LEFT FRAME RAIL, BUT NOT THE RIGHT. THE CONSUMER WAS QUOTED A PRICE OF $3,00 TO REPLACE THE LEFT FRAME RAIL. *JB
I RECEIVED A RECALL REGARDING THE TOW HITCH TO PROTECT THE GAS TANK IN REAR END COLLISIONS. I TOOK THE VEHICLE TO HERTRICH OF POCOMOKE, MY CLOSEST JEEP/DODGE/FORD DEALER AND THEY SUPPOSEDLY PERFORMED THE RECALL AND EVERYTHING CHECKED OUT OK WITH THE FACTORY HITCH. I TOOK THE VEHICLE HOME, AND SEVERAL MONTHS LATER WAS UNDER THE JEEP PERFORMING SOME MAINTENANCE. WHEN I LOOKED UP, I NOTICED THAT THE TOW HITCH WAS SEVERLY RUSTED IN SOME SPOTS, AND THERE WERE CHUNKS OF RUST INSIDE THE HOLLOW TOW HITCH. I HAVE BEEN UNABLE TO GET THEM TO DO ANYTHING ABOUT IT, CONTACTING THEM, AND THE MANUFACTURER SEVERAL TIMES.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE DEALER REFUSED TO RECONNECT THE ORIGINAL CABLE TO THE NEW DESIGNED TOW HITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MONROE DODGE CHRYSLER MONROE MICHIGAN REFUSED TO PERFORM RELATED RECALL REPAIR ON MY VEHICLE LAST YEAR, SAID IT WAS TOO RUSTY AND WOULD DO NOTHING. I CALLED SAME DEALER LAST WEEK AND SPOKE WITH FEMALE SERVICE MANANGER 9(GLORIA?) AT 734 242 6370 WHO ADVISED SHE IS UNAWARE OF ANY CONSENT AGREEMENT. MY INFO INDICATES ON 7/26/2015 ENFORCEMENT ACTION DOCUMENT REQUIRES THE VEHICLE BE ACTUALLY RATED AS TO THE AMOUNT OF RUST, AND IN MOST SITUATIONS THE HITCH CAN BE INSTALLED AFTER PROPER WELDING, RUST REMOVAL, ETC. IS DONE. PLEASE CONTAACT ME , PREFERABLY BY PHONE AND IN WRITING, ABOUT WHAT CAN BE DONE. THE DEALER WILL NOT ACKNOWLEDGE ANY FURTHER ACTIONS THEY WILL TAKE, NOR ACKNOWLEDGES THE 7/26/2015 ENFORCEMENT ACTION.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING AT 5 MPH, THE FUEL TANK WAS LEAKING. THE CONTACT STATED THAT THE FUEL TANK LEAKED ONLY WHEN THE FUEL TANK WAS FILLED HALFWAY OR FULL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE CONTACT WAS NOTIFIED BY A PASSERBY THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE CONDITION OF THE VEHICLE WOULD NOT SUPPORT PROPER INSTALLATION DUE TO CORROSION AROUND THE ATTACHMENT AREA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,128.
TL* THE CONTACT OWNS 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER THE RECALL BECAUSE THE REAR MOUNTING BOLTS WERE RUSTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNED A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH UP AN INCLINE, THE VEHICLE BEGAN TO ROLL BACKWARDS AND THEN FLIPPED OVER. THE DRIVER AND FRONT SEAT PASSENGER WERE ABLE TO EXIT THE VEHICLE WITHOUT ANY INJURIES. THE VEHICLE ENGULFED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE VIN WAS NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
ON A TRIP FROM NORTHERN VIRGINIA I WAS SOUTH BOUND ON HWY 15 WHEN I BEGAN TO SMELL SMOKE AND APPLIED MY BRAKES. THE PEDAL WENT TO THE FLOOR AS SMOKE ROLLED OUT FROM UNDER THE CAR. I TRIED TO DOWN SHIFT INTO LOW AS MY CAR WAS IN FLAMES AND SMOKE ENGULFED THE HOOD. I ENTERED THE ON RAMP FOR HWY 460 BYPASS EAST BOUND WHEN MY TRANSMISSION CAUGHT A LOWER GEAR, MY CAR WAS STILL MOVING WHEN I SHIFTED INTO NEUTRAL AND JAMMED THE CAR INTO PARK AND EXITED MY JEEP. AFTER I RAN (APPROX. 50 YARDS) I LOOKED BACK ANS NOTICED THERE WERE DROPLETS OF FLAMES COMING FROM UNDERNEATH THE REAR AND THE CAR BLEW UP SENDING FLAMES UP 25 TO 30 FEET UP INTO THE AIR. THE 911 DISPATCHER ADVISED ME TO GET AWAY AS THE FIRE AND SAFETY PEOPLE ARRIVED ON THE SCENE. EARLIER THAT DAY WHEN FILLING UP MY CAR I NOTICED A STRONG SMELL OF GASOLINE BUT SINCE I WAS IN A SHEETZ STATION I SHRUGGED IT OFF. I HAD MY TRAILER HITCH ON THE CAR AND REMOVED IT AT THE SALVAGE YARD. I CONTACTED SERVICE AT THE LOCAL JEEP DEALER BUT THEY SAID THEY HAD NOT HEARD OF ANY RECALLS. TODAY I RECEIVED THE NHTSA RECALL NOTICE STATING THE OBVIOUS. ALTHOUGH QUICK THINKING AND SOME DEVINE INTERVENTION SPARED ME......... SOME LADY WITH HER KIDS IN PASSENGER SEATS MIGHT NOT BE AS FORTUNATE. FINALLY, I APPRECIATE YOUR EFFORT I CALLED THE NUMBER YOU PROVIDED AND [XXX] ASSISTED ME IN PROVIDING ME WITH 800 853-1403. I CALLED 5 TIMES WITH NOTHING BUT A RECORDING AFTER WAITING 45 MINUTES . PLEASE TELL CHRYSLER I WANT ANOTHER JEEP 98 WITH A GOOD HITCH OR I WILL BE MEETING THEM IN COURT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A FUEL ODOR PRESENT INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL LINE, THE FUEL TANK AND AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 9/19/2017*CN
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE TO REMEDY THE VEHICLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 03/10/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 6/17/2015 *JS
TL* THE CONTACT OWNS A 1998 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE.THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
1998 JEEP GRAND CHEROKEE RECEIVED A NOTICE TO BRING JEEP FOR INSTALLATION OF A BUMPER HITCH TO PROTECT THE GAS TANK IN A LOW SPEED REAR END COLLISION. *MW THE DEALER INFORMED THE CONSUMER, THEY COULD NOT REMOVE THE NUTS AND BOLTS TO INSTALL THE HITCH AND HE WOULD NEED TO PAY SOMEONE TO REMOVE THEM. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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