Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 1,028 NHTSA owner-reported complaints for the 1998 Jeep Grand Cherokee. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 1,028 · page 1 of 42
Car stalls sometimes at a light. Also stops when driving in traffic and everything goes dead. Then starts up again. Diagnostic check shows everything ok. Mechanic put different sensors in but did not solve problem. It did not stall when mechanic drove it. Has been happening off and on for a couple of months.
The contact owns a 1998 Jeep Grand Cherokee. The contact stated while driving approximately 70 MPH, the front tires started shaking violently to the right and left while the steering wheel followed the rapid jerking movements from right to left. The contact slowed the vehicle to 40 MPH and was able to proceed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local independent mechanic who determined that burned lower track arm bearings on the steering arms left and right needed to be replaced. The vehicle was repaired. The failure still occurred intermittently. The vehicle was towed to a second independent mechanic but had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.
WITHIN THREE WEEKS OF INSTALLING A SET (4) OF THE HANKOOK OPTIMO 724 TIRES, I HAD EXPERIENCED A CATASTROPHIC FAILURE WHILE TRAVELING AT ~ 60 MPH ON THE INTERSTATE. I AM CERTAIN I AM EXPERIENCED NO HAZARD FOR IT WAS MY DRIVER'S SIDE REAR TIRE THAT FAILED. THE DRIVER'S SIDE FRONT TIRE WAS NOT DAMAGED. THE LEFT, REAR TIRE FAILURE ESSENTIALLY FELL APART, HAVING SEPARATED FROM THE OUTER/INNER WALLS. NO PLAUSIBLE REASON OTHER THAN EXTREMELY POOR QUALITY. HANKOOK REPRESENTATIVE COULD ONLY OFFER 50% CREDIT TOWARDS MY NEXT PURCHASE, BUT IT REQUIRED AN HANKOOK AUTHORIZED DEALER WHICH WAS INCONVENIENTLY LOCATED. I UTILIZED WALMART'S 100% GUARANTEE, RETURNED THEM, AND REPLACED THEM WITH GOODYEAR WRANGLER RADIAL P235/75R15 105S OWL HIGHWAY TIRES WHICH HAVE PERFORMED SUPERBLY THUS FAR.
I WAS ON THE HIGHWAY WITH MY 3 YEAR OLD GRANDCHILD IN THE BACK WHEN MY CAR STARTED SHAKING SO VIOLENTLY I THOUGHT WE WERE GOING TO DIE! IT LITERALLY FELT LIKE THE WHEELS AND THE STEERING WHEEL AS WELL WERE GOING TO ALL FALL OFF! I'VE NEVER BEEN MORE SCARED IN MY LIFE. IT WAS VERY DIFFICULT TO SLOW IT DOWN AND PULL OVER TO A BREAKDOWN LANE SO I COULD STOP . I WAS EVEN GOING UNDER THE SPEED LIMIT WHEN THIS HAPPENED
STALLING WHILE DRIVING HIGHWAY SPEEDS. NOTICED IT STALLS AFTER ENGINE WARMS UP. SOMETIMES IT STARTS BACK UP, BUT SOMETIMES IT HAS TO SIT A WHILE.
VEHICLE WILL STALL OUT WITHOUT WARNING WHILE MOVING AT ANY SPEED. PULLING OVER AND RESTARTING THE CAR FIXES THE ISSUE TEMPORARILY. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS. NO ERROR CODES ARE BEING GENERATED . REPLACED O2 SENSORS AND THIS REMAINS AN ISSUE. LOOKING ONLINE, MANY PEOPLE HAVE HAD THIS SAME ISSUE.
TAKATA RECALL. SINCE OWNING MY 1998 JEEP GRAND CHEROKEE 4.0, I'VE REPLACED NEARLY EVERY SINGLE PART ON IT. THE TRANSMISSION NEEDS TO BE RECALLED ON THIS VEHICLE BEFORE SOMEONE GETS KILLED JUST TRYING TO DRIVE IT. THE TRANSMISSION WILL BE FINE 1 MINUTE, THE NEXT IT IS PUTTING ITSELF IN NEUTRAL OR DRIVE AND I'VE NEARLY DIED ON SEVERAL OCCASIONS. NOW, THE JEEP IS CODING MORE CODES THAN EVER. ALSO, AS OF FEW DAYS AGO, I HAVE NO REVERSE IN IT. I NEARLY HIT ANOTHER CAR TRYING TO BACK OUT OF A SPACE AT THE HOSPITAL WHEN REVERSE DECIDED TO NO LONGER WORK. I CAN'T AFFORD TO KEEP FIXING THESE ISSUES AND I SHOULDN'T HAVE TO. PLEASE LOOK INTO THIS BECAUSE I'M SURE I'M NOT THE ONLY PERSON THAT'S HAD PROBLEMS WITH THE TRANSMISSION IN 1998 JEEP GRAND CHEROKEE MODELS. ALSO, MY BACK PASSENGER DOORS HAVE DECIDED THEY WON'T OPEN FROM OUTSIDE OF THE VEHICLE. YOU CAN ONLY OPEN THEM FROM INSIDE. WHAT IF SOMETHING HAPPENED AND I WAS TRAPPED, NOBODY COULD GET IN THROUGH THE PASSENGER BACK 2 DOORS BECAUSE THEY WON'T OPEN. AS FAR AS TRANSMISSION, MAYBE I'LL LIVE THROUGH ANOTHER INCIDENT WITH TRANSMISSION CHANGING GEARS ON IT'S OWN, BUT MAYBE I WON'T EITHER. THANK YOU.
1998 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECEIVER TRAILER HITCH SAFETY RECALL. *LD *JS
VEHICLE WILL STALL AND LOSE POWER WHILE DRIVING. CAN OCCUR AT SLOW AND HIGH SPEEDS. ONLINE FORUMS HAVE MENTIONED A POSSIBILITY OF FAULTY PCMS.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE EQUIPPED WITH ANTARES COMFORT A5 TIRES, SIZE: 235/70/R16 (NA). THE TIRES WERE PURCHASED ON JUNE 10, 2016 FROM WALMART. THE CONTACT STATED THAT THE TIRES WERE ALREADY COMPLETELY BALD AND THE WEAR BAR WAS SLIGHTLY EXPOSED. THE TIRES NEEDED TO BE REPLACED. THE CONTACT STATED THE TIRES HAD A GUARANTEE OF 60,000 MILES. WALMART STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPLACEMENT OF THE TIRES. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 113,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 11,000.
IT HAS HAPPENED TWICE IN THE LAST 2 WEEKS. I GO OVER A SMALL BUMP AND IT BEGINS TO SHAKE VERY VIOLENTLY. I LET OFF THE GAS AND IT SETTLES DOWN. THIS IS VERY VIOLENT SHAKING.LIKE THE VEHICLE IS COMING APART.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS OR WHILE STOPPED, THE VEHICLE SHOOK AND STALLED WITHOUT WARNING. THE CONTACT HAD TO RESTART THE VEHICLE TO REGAIN NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND DEALER WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT DUE TO THE MILEAGE OF THE VEHICLE, IT WOULD NOT BE COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 197,843.
TL* THE CONTACT OWNS A 1998 MARK III JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MAIN PCM LOCATED ON THE FIREWALL WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 191,000.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS NOT ABLE TO COMPLETE THE PROCESS FOR CHRYSLER'S BUY BACK PROGRAM DUE TO THE MANUFACTURER'S REFUSAL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER WOULD NOT COMPLETE THE BUY BACK PROGRAM DUE TO THE CAMPAIGN'S EXPIRATION. THE CONTACT WAS NOT PROVIDED A CASE NUMBER FROM THE VARIOUS REPRESENTATIVES WITH WHICH HE SPOKE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
BOUGHT THIS VEHICLE FOR TRANSPORTATION TO WORK AND HAVE NOT BEEN ABLE TO DRIVE IT DUE TO SAFETY ISSUES AS THE TIMING BELT HAS APPARENT ISSUES THAT MAKE THE MAIN COMPUTER READ IT WRONG FROM WHAT I AM UNDERSTANDING. THE VEHICLE WANTS TO SHUT OFF AT A RED LIGHT OR STOP SIGN, THEN KICKS BACK INTO GEAR. IT SEEMS TO DRIVE BETTER ON A MAIN STRETCH, YET FALTERS AT SLOWING TO A STOP. IT IS AT THE MANUFACTURE NOW AND HAS RECALLS, YET THIS WAS NOT ON THE LIST OF REPAIRS. HOWEVER, I BELIEVE IT IS AN ISSUE THAT SHOULD BE ADDRESSED WITHOUT ME HAVING TO PAY A SERVICE BILL FOR THE AMOUNT THEY ARE WANTING TO CHARGE ME FOR REPAIRS. I FEEL THIS IS A MANUFACTURE DEFECT THAT SHOULD BE FIXED. THEY MENTIONED THE TIMING BELT AND CRANK SHAFT. IM NO MECHANIC, HOWEVER, THESE ISSUES COULD CAUSE ME TO LOOSE CONTROL OF THIS VEHICLE AND SHOULD BE CORRECTED. I FEEL IT IS THE MANUFACTURERS OBLIGATION TO SAFETY TO HELP ME TO HAVE THE ISSUES CORRECTED. I HAD TO HAVE SOMEONE ELSE DRIVE IT TO THE SHOP FOR ME WITH ME AS PASSENGER. VERY SCARY RIDE. *TR
ALARM GOES OFF INTERMITTENTLY WHEN PARKED IF ALARM SET , LIGHTS GO OUT OR FLASH WHEN DRIVING. *TR
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALARM ACTIVATED RANDOMLY, THE HEADLIGHTS FLASHED AND THE COMPUTER DISPLAYED THAT ALL DOORS WERE OPEN WHEN THEY WERE CLOSED. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAND NEW BATTERY THAT HAD BEEN INSTALLED BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000.
DURING NORMAL DRIVING DOWN A MOUNTAIN ROAD, BREAK PEDAL WENT TO THE FLOOR. ATTEMPTS MAKE TO PUMP BREAK WITH NO EFFECT. EMERGENCY BRAKE WAS PULLED WITH NO EFFECT. VEHICLE SLAMMED INTO ROCK WALL AND THEN LANDED INTO A 10+ FOOT RAVINE. WAS INFORMED BY MECHANIC THE MASTER CYLINDER FAILED WHICH CAUSED A NEAR FATAL ACCIDENT WITH 5 PEOPLE IN THE VEHICLE. I RECENTLY FOUND OUT THERE WAS A RECALL ON A REPLACEMENT MASTER CYLINDER FOR THAT MAKE A MODEL BUT CANNOT VERIFY IF THIS WAS A REPLACEMENT PART OR NOT. I CANNOT NOT FIND ANY INFORMATION WITH CASTING NUMBERS OF EFFECTED PARTS. RE: THE RECALLED MASTER CYLINDERS IT REPORTS THE PART WAS AFFECTED IN COLD WEATHER BUT THIS HAPPENED ON A WARM SUMMER DAY. THE RECALL I AM REFERRING TO WAS INITIALLY REPORTED IN 2006. ALL THAT HAPPENED AND THE AIRBAGS DID NOT DEPLOY. I DO HAVE PICTURES OF THE ACCIDENT AND THE MASTER CYLINDER AS WELL AS DOCUMENTATION RE THE ACCIDENT REPORTS, I AM HAVING A HARD TIME UPLOADING THEM
ENGINE STALLS/CUTS OUT WITHOUT WARNING WHILE DRIVING AT HIGHWAY SPEEDS, ON CITY STREETS AND SOMETIMES WHILE STOPPED IN TRAFFIC. THIS IS AN ONGOING ISSUE FOR ALMOST A YEAR. MECHANIC CANNOT FIND OR DUPLICATE THE PROBLEM. ONLINE FORUMS SEEM TO INDICATE THIS IS AN INHERENT PROBLEM IN THIS PRODUCT LINE THE INCIDENT DATE BELOW IS THE LATEST OCCURENCE.
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE REVERSE LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM; GASOLINE, STRUCTURE). THE FAILURE MILEAGE WAS 185,000. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BACK UP LIGHTS STOPPED WORKING, AFTER THE RECALL WAS PERFORMED. UPDATED 07/20/16
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE IGNITION COILS WERE REPLACED. THE FAILURE RECURRED THE SAME DAY THE VEHICLE WAS SERVICED. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED BACK TO THE MECHANIC FOR THE SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
MY JEEP HAS THE "DEATH WOBBLE". WHEN HITTING A BUMP (BRIDGE, POTHOLE, ETC.) GOING DOWN THE ROAD, THE FRONT END STARTS TO BOUNCE AROUND AND BECOMES UNSTABLE. THIS USUALLY OCCURS AT HIGHWAY SPEEDS AND SEEMS TO BE WORSE WHEN TOWING A TRAILER. I HAVE TO COME TO AN ALMOST COMPLETE STOP THE GET IT TO QUIT SHAKING. STEERING AND BRAKING ARE AFFECTED. TIRES CHIRP WHEN TRYING TO STOP BECAUSE ONE OR BOTH FRONT TIRES LEAVE THE GROUND. NEW TIRES, BRAKES (BOTH PADS AND ROTORS), AND SWAY BAR LINKS AND THE PROBLEM STILL PERSISTS. JUST HAD A STATE INSPECTION DONE AND HAD THEM CHECK VERY CAREFULLY THE FRONT END COMPONENTS SUCH AS BALL JOINTS. ALL SEEMED TO BE OK.
LETTER FROM CONSUMER REGARDING A SAFETY RECALL ON TWO OF HIS VEHICLES (1998 JEEP GRAND CHEROKEE AND 1995 JEEP GRAND CHEROKEE) ; RESPONSE EXPECTED. *SMD THE CONSUMER DISCOVERED CORROSION ON THE LEFT FRAME RAIL, BUT NOT THE RIGHT. THE CONSUMER WAS QUOTED A PRICE OF $3,00 TO REPLACE THE LEFT FRAME RAIL. *JB
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE EQUIPPED WITH MASTERCRAFT GLACIER GRIP II TIRES, SIZE: 235/75/R15 (NA). WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED BULGES ALONG THE SIDEWALL OF THE FRONT AND REAR PASSENGER SIDE TIRES. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHO CONFIRMED THE FAILURE AND DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE REPLACED, BUT THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE BEGAN DEVELOPING BULGES ALONG THE SIDEWALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 175,000 AND THE TIRE FAILURE MILEAGE WAS 2,000.
IN AUTO LIGHTS FLASH ON AND OFF UNTIIL PUT IN REG POSITION FOR BRIGHT LIGHTS AND CLOCK DOES NOT LITE UPWHEN IN LIGHTS ON IN MOTION OR STATIUNERY.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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