Body & structureDriver assistancePowertrain (other)
Filed May 4, 2018
TAKATA RECALL. SINCE OWNING MY 1998 JEEP GRAND CHEROKEE 4.0, I'VE REPLACED NEARLY EVERY SINGLE PART ON IT. THE TRANSMISSION NEEDS TO BE RECALLED ON THIS VEHICLE BEFORE SOMEONE GETS KILLED JUST TRYING TO DRIVE IT. THE TRANSMISSION WILL BE FINE 1 MINUTE, THE NEXT IT IS PUTTING ITSELF IN NEUTRAL OR DRIVE AND I'VE NEARLY DIED ON SEVERAL OCCASIONS. NOW, THE JEEP IS CODING MORE CODES THAN EVER. ALSO, AS OF FEW DAYS AGO, I HAVE NO REVERSE IN IT. I NEARLY HIT ANOTHER CAR TRYING TO BACK OUT OF A SPACE AT THE HOSPITAL WHEN REVERSE DECIDED TO NO LONGER WORK. I CAN'T AFFORD TO KEEP FIXING THESE ISSUES AND I SHOULDN'T HAVE TO. PLEASE LOOK INTO THIS BECAUSE I'M SURE I'M NOT THE ONLY PERSON THAT'S HAD PROBLEMS WITH THE TRANSMISSION IN 1998 JEEP GRAND CHEROKEE MODELS. ALSO, MY BACK PASSENGER DOORS HAVE DECIDED THEY WON'T OPEN FROM OUTSIDE OF THE VEHICLE. YOU CAN ONLY OPEN THEM FROM INSIDE. WHAT IF SOMETHING HAPPENED AND I WAS TRAPPED, NOBODY COULD GET IN THROUGH THE PASSENGER BACK 2 DOORS BECAUSE THEY WON'T OPEN. AS FAR AS TRANSMISSION, MAYBE I'LL LIVE THROUGH ANOTHER INCIDENT WITH TRANSMISSION CHANGING GEARS ON IT'S OWN, BUT MAYBE I WON'T EITHER. THANK YOU.
- NHTSA ID
- 11091735
- Incident
- May 3, 2018
- Mileage
- 260,778 mi
Body & structureFuel system
Filed Apr 25, 2017
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS NOT ABLE TO COMPLETE THE PROCESS FOR CHRYSLER'S BUY BACK PROGRAM DUE TO THE MANUFACTURER'S REFUSAL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER WOULD NOT COMPLETE THE BUY BACK PROGRAM DUE TO THE CAMPAIGN'S EXPIRATION. THE CONTACT WAS NOT PROVIDED A CASE NUMBER FROM THE VARIOUS REPRESENTATIVES WITH WHICH HE SPOKE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 10980388
- Incident
- Jun 19, 2013
Body & structureFuel systemExterior lighting
Filed Jun 9, 2016
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE REVERSE LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM; GASOLINE, STRUCTURE). THE FAILURE MILEAGE WAS 185,000. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BACK UP LIGHTS STOPPED WORKING, AFTER THE RECALL WAS PERFORMED. UPDATED 07/20/16
- NHTSA ID
- 10873395
- Incident
- Feb 1, 2015
- Mileage
- 185,000 mi
Body & structureFuel system
Filed Mar 17, 2016
LETTER FROM CONSUMER REGARDING A SAFETY RECALL ON TWO OF HIS VEHICLES (1998 JEEP GRAND CHEROKEE AND 1995 JEEP GRAND CHEROKEE) ; RESPONSE EXPECTED. *SMD THE CONSUMER DISCOVERED CORROSION ON THE LEFT FRAME RAIL, BUT NOT THE RIGHT. THE CONSUMER WAS QUOTED A PRICE OF $3,00 TO REPLACE THE LEFT FRAME RAIL. *JB
- NHTSA ID
- 10850568
- Incident
- Mar 1, 2016
Body & structureFuel system
Filed Dec 3, 2015
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE DEALER REFUSED TO RECONNECT THE ORIGINAL CABLE TO THE NEW DESIGNED TOW HITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10808111
- Incident
- Nov 30, 2015
Body & structureFuel system
Filed Oct 13, 2015
MONROE DODGE CHRYSLER MONROE MICHIGAN REFUSED TO PERFORM RELATED RECALL REPAIR ON MY VEHICLE LAST YEAR, SAID IT WAS TOO RUSTY AND WOULD DO NOTHING. I CALLED SAME DEALER LAST WEEK AND SPOKE WITH FEMALE SERVICE MANANGER 9(GLORIA?) AT 734 242 6370 WHO ADVISED SHE IS UNAWARE OF ANY CONSENT AGREEMENT. MY INFO INDICATES ON 7/26/2015 ENFORCEMENT ACTION DOCUMENT REQUIRES THE VEHICLE BE ACTUALLY RATED AS TO THE AMOUNT OF RUST, AND IN MOST SITUATIONS THE HITCH CAN BE INSTALLED AFTER PROPER WELDING, RUST REMOVAL, ETC. IS DONE. PLEASE CONTAACT ME , PREFERABLY BY PHONE AND IN WRITING, ABOUT WHAT CAN BE DONE. THE DEALER WILL NOT ACKNOWLEDGE ANY FURTHER ACTIONS THEY WILL TAKE, NOR ACKNOWLEDGES THE 7/26/2015 ENFORCEMENT ACTION.
- NHTSA ID
- 10781569
- Incident
- Oct 2, 2015
Body & structureFuel system
Filed Aug 27, 2015
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10759769
- Incident
- Aug 27, 2015
Body & structureFuel system
Filed Aug 27, 2015
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE CONDITION OF THE VEHICLE WOULD NOT SUPPORT PROPER INSTALLATION DUE TO CORROSION AROUND THE ATTACHMENT AREA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,128.
- NHTSA ID
- 10759745
- Incident
- Jul 30, 2015
- Mileage
- 186,128 mi
Body & structureFuel system
Filed Aug 3, 2015
TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10745740
- Incident
- Jun 19, 2013
Body & structureInterior & seats
Filed Jun 3, 2015
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR POPPED OPEN WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THAT THE LATCH FAILED TO CLOSE THE DOOR. THE CONTACT STATED THAT IT DID NOT LOOK LIKE THE LATCH WAS FRACTURED, BUT IT WOULD NOT HOLD. IN ADDITION, THE CONTACT STATED THAT THE HEAT WOULD ONLY BLOW THROUGH THE VENTS ON THE TOP OF THE DASHBOARD AND NOT THE FLOOR OR OTHER VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
- NHTSA ID
- 10723128
- Incident
- Jun 2, 2015
Body & structureFuel system
Filed May 14, 2015
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10716460
- Incident
- Apr 15, 2015
Body & structure
Filed Apr 21, 2015
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, AFTER THE REPAIR WAS PERFORMED THE REAR BUMPER SLIGHTLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
- NHTSA ID
- 10712026
- Incident
- Apr 10, 2015
- Mileage
- 132,000 mi
Body & structureFuel system
Filed Apr 21, 2015
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER THE RECALL BECAUSE THE REAR MOUNTING BOLTS WERE RUSTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10711960
- Incident
- Mar 11, 2015
Body & structureFuel system
Filed Jan 15, 2015
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10672834
- Incident
- Jan 15, 2015
Body & structureFuel system
Filed Jan 13, 2015
TL* THE CONTACT OWNS A 1998 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE.THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10672065
- Incident
- Nov 3, 2014
Body & structureFuel system
Filed Dec 22, 2014
1998 JEEP GRAND CHEROKEE RECEIVED A NOTICE TO BRING JEEP FOR INSTALLATION OF A BUMPER HITCH TO PROTECT THE GAS TANK IN A LOW SPEED REAR END COLLISION. *MW THE DEALER INFORMED THE CONSUMER, THEY COULD NOT REMOVE THE NUTS AND BOLTS TO INSTALL THE HITCH AND HE WOULD NEED TO PAY SOMEONE TO REMOVE THEM. *JB
- NHTSA ID
- 10660624
- Incident
- Dec 1, 2014
Body & structureFuel system
Filed Oct 16, 2014
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT DID NOT EXPERIENCE A FAILURE.
- NHTSA ID
- 10645032
- Incident
- Sep 2, 2014
Body & structureFuel system
Filed Oct 15, 2014
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED UNTIL THE REAR BUMPER WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
- NHTSA ID
- 10644826
- Incident
- Oct 15, 2014
- Mileage
- 149,000 mi
Body & structureFuel system
Filed Oct 1, 2014
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT MENTIONED THAT WHILE BEING INSPECTED FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE TECHNICIAN STATED THAT THE BOLTS ON THE REAR BUMPER WERE COVERED WITH RUST AND CONFIRMED THAT THE BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 140,000.
- NHTSA ID
- 10640597
- Incident
- Oct 1, 2014
- Mileage
- 140,000 mi
Body & structure
Filed Sep 30, 2014
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE UNIFRAME ATTACHED TO THE TRAILER HITCH WAS RUSTED. AS A RESULT, THE RECALL REPAIR ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS UNABLE TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
- NHTSA ID
- 10640263
- Incident
- Sep 29, 2014
- Mileage
- 155,000 mi
Body & structureFuel system
Filed Sep 19, 2014
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10637498
- Incident
- May 15, 2013
Body & structureFuel system
Filed Sep 12, 2014
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10632754
- Incident
- Sep 2, 2014
Body & structureFuel system
Filed Aug 19, 2014
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE..UPDATED 11/06/14 *BF THE CONSUMER STATED MANUFACTURER APPEARED TO HAVE BEEN CONTACTED BY THE DEALER AND CLAIMED THE RECALL WAS PERFORMED. THE CONSUMER STATED THE RECALL WAS NOT PERFORMED. THE DEALER WOULD NOT PRESENT ANY PROOF OF REPAIR UNDER RECALL. UPDATED 7/27/2015*JS
- NHTSA ID
- 10626340
- Incident
- Aug 13, 2014
Body & structureFuel system
Filed Aug 18, 2014
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10626085
- Incident
- Jan 6, 2014
Body & structureFuel system
Filed Aug 13, 2014
I WENT IN TO HAVE THE RECALL OF MY 1998 JEEP GRAND CHEROKEE DONE THIS MORNING (SAFETY RECALL N45/NHTSA 13V-252 REAR STRUCTURAL REINFORCEMENT), AND THE JEEP DEALER REFUSED TO INSTALL THE TRAILER HITCH PER THE RECALL SPECIFICATIONS. THEY SAID THAT IT LOOKED FINE AND PUT A STICKER ON IT AFTER MAKING ME WAIT FOR 2 HOURS. THIS, EVEN THOUGH THE AFTERMARKET HITCH THAT IS INSTALLED ON MINE IS SO CORRODED THAT THE BALL AND ATTACHMENT POINT CANNOT BE REMOVED. WHEN I REMINDED THE DEALER OF THE FACTS, AND THAT HAVING THE HITCH STICKING OUT THAT FAR FROM THE BACK EXACERBATES THE HAZARD THAT EXISTS, HE ACTUALLY SAID "THAT'S YOUR PROBLEM". SO IT APPEARS THAT ALL OF THESE DELAYS HAVE ACTUALLY BEEN CHRYSLER ACTING IN ACCORDANCE WITH ITS INTERNAL PLAN TO CERTIFY ALL INSTALLED TRAILER HITCHES AND NOT INSTALL NEW ONES. AND IN CASES LIKE MINE WHERE THE RISK IS EXACERBATED BY RUSTY SHARP HITCH COMPONENTS THAT MIGHT ACT AS A SPEAR TO PUNCTURE THE TANK, DEALERS COULD CARE LESS. WHEN I OBTAINED A COPY OF THE ACTUAL RECALL DOCUMENT I FOUND THAT CHRYSLER HAS CAREFULLY CRAFTED A DISINCENTIVE FOR DEALERS TO DO ANYTHING OTHER THAN SAY THAT ANY HITCH INSTALLED MEETS THE STANDARD. THEY GET PAID .4 HOURS FOR INSPECTING, BUT ONLY 1 HOUR FOR REMOVING A RUSTY HITCH AND INSTALLING A COMPLETELY NEW ONE, WHICH WOULD LIKELY TAKE TWO HOURS. THE MANAGER OF THE DEALERSHIP TOLD ME THAT THEY ARE LOSING MONEY ON EVERY HITCH THEY INSTALL AND THEY HAVE NO INTENTION OF MAKING HITCH WIRING WORK ON ANY OF THOSE INSTALLED. THE DEALERSHIP EVEN ADVISED ME TO TAKE MY HITCH OFF MYSELF AND COME BACK. WHAT A MONUMENTAL WASTE OF TIME - MINE AND YOURS, SINCE THEY ARE CLEARLY THUMBING THEIR NOSE AT THE LETTER AND SPIRIT OF THE NHTSA AGREEMENT. I APPRECIATE WHAT YOU ARE DOING HERE, BUT TO SAY IT'S NOT WORKING IS A PROFOUND UNDERSTATEMENT... *TR
- NHTSA ID
- 10622084
- Incident
- Aug 13, 2014
- Mileage
- 154,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.