RoadVitals

1998 Jeep Grand Cherokee Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Jun 3, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 1,028 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1998 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

The 25 most recent of 29, in the owner's own words

Body & structureInterior & seats
Filed Jun 3, 2015

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR POPPED OPEN WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THAT THE LATCH FAILED TO CLOSE THE DOOR. THE CONTACT STATED THAT IT DID NOT LOOK LIKE THE LATCH WAS FRACTURED, BUT IT WOULD NOT HOLD. IN ADDITION, THE CONTACT STATED THAT THE HEAT WOULD ONLY BLOW THROUGH THE VENTS ON THE TOP OF THE DASHBOARD AND NOT THE FLOOR OR OTHER VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

NHTSA ID
10723128
Incident
Jun 2, 2015
Interior & seats
Filed Jun 2, 2015
Fire reported

WHILE THE VEHICLE WAS PARKED, UNOCCUPIED AND LOCKED. THE FRONT PASSENGER SEAT HAD A CATASTROPHIC FAILURE OF THE SEAT HEATER SYSTEM THAT CAUSED THE SEAT TO CATCH FIRE. INTERESTINGLY, NO FUSES WERE FOUND TO BE BLOWN. THE SEAT CATCHING FIRE SPREAD TO THE PASSENGER DOOR PANEL. IT CONTINUED UP THE DOOR PANEL AND SPREAD TO THE DOOR TRIM, HEADLINER & VISOR. THE ENTIRE INTERIOR WAS SMOKE DAMAGED. THE FIRE DEPARTMENT RESPONDED QUICKLY SO THAT'S WHY THE DAMAGE WAS NOT WORSE.

NHTSA ID
10722827
Incident
May 28, 2015
Mileage
106,728 mi
Interior & seats
Filed Mar 13, 2011

DRIVER DOOR LATCH FAILED DUE TO SPLITTING METAL IN DOOR. DOOR OPENED AT HIGHWAY SPEED. AFTER THE EVENT I RESEARCHED THE PROBLEM AND FOUND THAT IT IS A VERY COMMON OCCURRENCE. THIS IS HIGHLY DANGEROUS AND NEED TO BE ADDRESSED IMMEDIATELY. *TR

NHTSA ID
10389987
Incident
Mar 1, 2011
Mileage
99,983 mi
Interior & seats
Filed Aug 27, 2009

I HAVE A 1998 JEEP GRAND CHEROKEE AND IT SEEMS THE DRIVER'S SIDE SEAT HAS BECOME BROKEN AT THE BASE AND NOW WOBBLES AND IS JUST ABOUT UNUSABLE. UPON FURTHER INSPECTION AND ONLINE RESEARCH IT APPEARS THIS IS A VERY COMMON PROBLEM WITH THESE VEHICLES. THE JEEP DEALER WILL WANT $400+ TO REPAIR THIS. SINCE THESE SEATS BREAK WHILE DRIVING AND THANKFULLY FOR ME I WASN'T INVOLVED IN AN ACCIDENT I CAN'T BELIEVE THAT THERE HAS BEEN NO KIND OF RECALL ON THESE. THE STEEL USED FOR THESE PARTS IS VERY CHEAP AND THIN AND BREAK WAY TOO EASILY. *TR

NHTSA ID
10281961
Incident
Aug 1, 2009
Mileage
120,000 mi
Interior & seats
Filed Aug 26, 2008

TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTED TO OPEN THE DOOR, THE FRONT DRIVER'S SIDE DOOR HANDLE FELL OFF OF THE VEHICLE. THE FAILURE PREVENTED HIM FROM EXITING THE VEHICLE FROM THE PASSENGER COMPARTMENT. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE ENTIRE DOOR PANEL AT THE COST OF OVER $160. SECONDLY, THE TECHNICIAN STATED THAT THE COMPONENT FAILED BECAUSE IT WAS MADE OUT OF POT METAL. THE VIN AND MILEAGES WERE UNKNOWN.

NHTSA ID
10239798
Incident
Aug 22, 2008
ElectricalInterior & seats
Filed Dec 28, 2006

INTERIOR LIGHTS CLICK ON AND OFF, ALSO FACTORY ALARM GOES OFF, NOTED WHEN COLDER OUTSIDE TEMPERATURES ARE PRESENT AND/OR A HEAVY DEW CONCENTRATION IS PRESENT. BROUGHT TO CAR DEALERSHIP THREE TIMES, MULTIPLE REPAIRS, PROBLEM STILL EXIST. *NM

NHTSA ID
10177254
Incident
Oct 10, 2006
Interior & seats
Filed Feb 10, 2004

THE DRIVER'S DOOR FAILED ON MY 1998 JEEP GRAND CHEROKEE LAREDO, MEANING THAT METAL FATIGUE AND NOTHING MORE THAN METAL FATIGUE CAUSED THE METAL CONTAINING THE DOOR LATCH BOLD MECHANISM TO LITERALLY DETERIORATE AND THE DOOR HAD TO BE REPLACED. DAIMLER-CHRYSLER REFUSED TO ACKNOWLEDGE OR PAY FOR THE DEFECT. *AK

NHTSA ID
10056960
Incident
Jul 25, 2003
Mileage
32,000 mi
Interior & seats
Filed Sep 3, 2003

DRIVER'S DOOR MECHANISM IS NOT WORKING AT ALL, WON'T CLOSE PROPERLY. DEALER STATES THEY ARE NOT RESPONSIBLE FOR THAT PROBLEM. *AK

NHTSA ID
10038108
Incident
Sep 3, 2003
ElectricalInterior & seatsExterior lighting+3 more
Filed Jul 9, 2003

ELETRICAL, AIR CONDITION, BODY NOISE OVER ALL UNHAPPY WITH VICIAL EVAPORATOR CORE $1000.00 TO REPAIR LIGHTS AND DASH GAGES DO NOT FUCTION PROPERLY SUSPICION SQEAKS HAD OILED HELPED FOR A DAY BRAKES WERE VERY QUICK WILL NOT LINE UP IF YOU LET GO OF THE WHEEL IT GOES STRAIGHT OFF THE ROAD RADIO CAN NOT BE TRUNED UP DOOR PANILES VIBRATE LEFT TURN LIGHT STAYS ON ON THE DASH AT ALL TIMES FUEL GAGE REEDS EMEPTY EVEN WHEN FULL AN LIGHT IS ON .*AK

NHTSA ID
10025758
Incident
Jul 1, 2003
Mileage
95,000 mi
Interior & seats
Filed May 20, 2003
1 injury reported

PRIMARY & SECONDARY HOOD LATCH FAILURE. *NLM

NHTSA ID
10018978
Incident
Apr 23, 2003
Mileage
85,400 mi
Interior & seats
Filed Jan 21, 2003

WHILE DRIVING THE HOOD WILL POP UP CAUSING LOST OF VISIBILITY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

NHTSA ID
10004287
Interior & seats
Filed Aug 15, 2002

CONSUMER STATES CAR SEAT MOUNTINGS BROKE OFF REQUIRING REPLACEMENT. VEHICLE COVERED UNDER WARRANTY. AT 70,000 MILES VEHICLE FAILED INSPECTION DUE TO LOOSE DRIVER SEAT. NOT COVERED UNDER WARRANTY. *TT

NHTSA ID
786423
Incident
Sep 1, 2001
Interior & seats
Filed May 24, 2002

COURTESY LIGHTS WOULD INTERMITTENTLY FLASH ON/OFF WHILE DRIVING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8010476
Incident
Jul 1, 2000
Interior & seats
Filed May 16, 2002

THE CONSUMER EXPERIENCED A HOOD LATCH PROBLEM. *YH DRIVING DOWN HWY 64 AT 65 MPH WHEN HOOD FLEW OPEN. DRIVER WAS ABLE TO PULL VEHICLE TO SIDE OF ROAD. DIAMLERCHRYSLER INVESTIGATOR CAME OUT AND SAID LATCHES HAD CORRODED DUE TO OWNER LACK OF MAINTENENCE. MAINTENENCE MANUAL HAS A SMALL NOTE IN THE MIDDLE OF THE MANUAL REGARDING LUBRICATION OF THE LATCHES, BUT THIS TASK IS NOT PART OF SCHEDULED MAINTENENCE TASKS NOR DOES MANUAL DESCRIBE WHAT TO USE TO LUBRICATE LATCHES. ALSO OWNER PURCHASED VEHICLE USED IN JANUARY 2001. PREVIOUS OWNER WAS IN NJ OR MD. ENTIRE HOOD AND PRIMARY AND SECONDARY LATCHES HAD TO BE REPLACED. FRONT FENDER HAD MINOR DAMAGE. CAT 10/28/03

NHTSA ID
565809
Incident
Jan 29, 2002
Interior & seats
Filed Feb 14, 2002

INSTRUMENT CLUSTER GOES DEAD EITHER STOPPED OR MOVING. ALL GUAGES AND LIGHTS ON THE INSTRUMENT PANEL GO DEAD. FUNCTION RETURNS WITHIN A SHORT TIME.*AK

NHTSA ID
758245
Interior & seats
Filed Jan 25, 2002

WHILE DRIVING VEHICLE DOOR LATCH BROKE FROM METAL ATTACHMENT. DRIVER HELD ON TO DOOR UNTIL ARRIVING AT DEALERSHIP. *AK

NHTSA ID
8002863
Incident
Jan 1, 2002
Interior & seats
Filed Dec 10, 2001

HOOD FLEW OPEN AT 65 MPH, SAFETY LATCH DID NOT ENGAGE AS DESIGNED. *AK

NHTSA ID
755473
Incident
Dec 9, 2001
Interior & seats
Filed Jun 18, 2001

I WAS TRAVELING ON THE HWY AT 70-73 MPH. WHEN HOOD LIFTED AND COMPLETELY BLINDED ME. I HAVE BEEN TOLD BY PEOPLE THAT A SAFETY LATCH SHOULD HAVE STOPPED THE HOOD FROM LIFTING THE WAY IT DID. *AK

NHTSA ID
746990
Incident
Jun 16, 2001
ElectricalInterior & seats
Filed Jun 3, 2001

JEEP DEALERSHIP CANNOT FIND ANY ELECTRICAL FAULTS WHICH CAUSE ENGINE TO SHUT OFF AT HIGHWAY SPEED. THIS HAS OCCURRED TWO TIMES AND REPORTED TO NHTSA DATABASE. I REPLACED A BRAND NEW FACTORY BATTERY PER THE DEALER RECOMMENDATION AFTER A FULL SYSTEM DIANOGSTIC WHICH REVEALED NOTHINHG. BUT ONLY TWO WEEKS AFTER THE DIANOSTIC, I HAD TO REPLACE A DAYTIME RUNNING LAMP MODULE; AND CURRENTLY THE DOOR AJAR INDICATOR LIGHT IS REVERSED. I THINK JEEP HAS MAJOR ELECTRICAL SYSTEM FAULTS WHICH THEY ARE DENYING FROM THE MANY COMPLAINTS I AM READING ONLINE. *AK

NHTSA ID
746349
Incident
May 22, 2001
EngineFuel systemInterior & seats
Filed May 21, 2001

WHILE TRAVELING AT APPROXIMATELY 65 MPH VEHICLE STALLED WITHOUT WARNING. DIGITAL CALIBRATION THAT SHOWED AMOUNT OF FUEL IN VEHICLE WAS OFF. GAS GUAGE DASH (NON-DIGITAL) SHOWED THAT THERE WAS FUEL IN VEHICLE WHEN ENGINE STALLED DUE TO NO GAS IN VEHICLE. *AK *SLC

NHTSA ID
888731
Incident
May 20, 2001
Interior & seats
Filed Feb 7, 2001

AT 60 MPH HOOD FLEW OPEN, SAFETY HOOD LATCH WAS NOT OPERATIONAL. CHRYSLER TAKES NO RESPONSIBILITY. *AK THE HOOD WAS REPLACED ONE MONTH AFTER PURCHASE DUE TO HAIL DAMAGE WHILE AT DEALER'S CARE. *YH

NHTSA ID
880004
Incident
Dec 26, 2000
Interior & seatsVisibility
Filed Aug 4, 2000

LATEST FAILURE IS THE HEATER BLOWER MOTOR BLOCK CONNECTOR, THIS ITEM SHORTED OUT CAUSING THE SMELL OF BURNING IN THE VEHICLE. AUTOMOTIVE TECHNICIAN AT THE REPAIR FACILITY STATED THAT THEY HAVE SEEN THIS IN OTHER JEEP VEHICLES. HE STATED THE PROBLEM IS THE CONNECTOR GOES FROM A 14GA WIRE ON THE FRONT SIDE(HOT) TO A 12GA WIRE TO THE COMPONENTS OF THE VEHICLE. JEEP HAS STATED THEY CANNOT TELL IF THE SHORT IS A MANUFACTURE RELATED PROBLEM, AND COMMENTS BY SERVICE MANAGERS LEAD ME TO BELIEVE THEY LEAN TOWARD IT BEING A CUSTOMER PROBLEM. CUSTOMER/TECHNICAN ASSISTANCE AT THE CORPRATE LEVEL WILL NOT EVEN INVESTIGATE/INSPECT UNLESS THERE IS A FLAME NOTED, SEEMS A LITTLE LATE TO ME!

NHTSA ID
726664
Incident
Aug 2, 2000
Body & structureFuel systemInterior & seats+3 more
Filed Feb 25, 2000

DEALER SOLD VEHICLE WITH LEAKING REAR SEALS, DEFECTIVE DIFFERENTIAL. NOTICED BUMPING AND WHINING NOISE LESS THAN 8 HOURS AFTER PURCHASE. SUN ROOF LEAKED CAUSING THE HEADLINER TO DETACH FROM ROOF OF VEHICLE. REPAIRED ONCE-SAID DRAIN TUBES WERE ROUTED PROPERLY. SECOND TIME REPLACED ROOF-SAID SEALS DID NOT MATCH. REAR DIFFERENTIAL REPLACED. BUT DID NOT ADDRESS LEAKAGE AROUND TRANSFER CASE, SEALS ETC IN DEC 98. NOW IT'S IN THE SHOP AGAIN! GAS GAUGE FLUCTUATES TO EMPTY WHEN IDLING. TRANSMISSION SLIPS. DRIVER SEAT AUTOMATIICALLY RECLINES AND HEATER DOES NOT WORK CONSISTENTLY.

NHTSA ID
719260
Body & structureDriver assistanceElectrical+5 more
Filed Dec 13, 1999

THE DOOR LOCKS INSIDE THE DOOR FELL APART. *SLC

NHTSA ID
784356
Interior & seats
Filed Aug 19, 1999

DRIVERS SEAT POWER RECLINER MOTOR FAILS. HAS BEEN REPLACED 5 TIMES. LAST REPLACEMENT WAS A NEW DESGIN TO ELIMINATE PROBLEM. SEAT STILL FALLS BACK TO RECLINED POSITION WHILE DRIVING AT ANY SPEED. SEVERAL NEAR MISS ACCIDENTS DO TO BEING STARTED AND LOSING GRIP ON STEERING WHEEL. DEALLER STATES NO KNOWN FIX AT THIS TIME. PROBLEM FOR 13 MONTHS NOW. ARBITRATION SCHEDULED FOR 08/20/1999.

NHTSA ID
710237
Incident
Jun 15, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .