1998 Jeep Grand Cherokee Powertrain (other) Problems

TAKATA RECALL. SINCE OWNING MY 1998 JEEP GRAND CHEROKEE 4.0, I'VE REPLACED NEARLY EVERY SINGLE PART ON IT. THE TRANSMISSION NEEDS TO BE RECALLED ON THIS VEHICLE BEFORE SOMEONE GETS KILLED JUST TRYING TO DRIVE IT. THE TRANSMISSION WILL BE FINE 1 MINUTE, THE NEXT IT IS PUTTING ITSELF IN NEUTRAL OR DRIVE AND I'VE NEARLY DIED ON SEVERAL OCCASIONS. NOW, THE JEEP IS CODING MORE CODES THAN EVER. ALSO, AS OF FEW DAYS AGO, I HAVE NO REVERSE IN IT. I NEARLY HIT ANOTHER CAR TRYING TO BACK OUT OF A SPACE AT THE HOSPITAL WHEN REVERSE DECIDED TO NO LONGER WORK. I CAN'T AFFORD TO KEEP FIXING THESE ISSUES AND I SHOULDN'T HAVE TO. PLEASE LOOK INTO THIS BECAUSE I'M SURE I'M NOT THE ONLY PERSON THAT'S HAD PROBLEMS WITH THE TRANSMISSION IN 1998 JEEP GRAND CHEROKEE MODELS. ALSO, MY BACK PASSENGER DOORS HAVE DECIDED THEY WON'T OPEN FROM OUTSIDE OF THE VEHICLE. YOU CAN ONLY OPEN THEM FROM INSIDE. WHAT IF SOMETHING HAPPENED AND I WAS TRAPPED, NOBODY COULD GET IN THROUGH THE PASSENGER BACK 2 DOORS BECAUSE THEY WON'T OPEN. AS FAR AS TRANSMISSION, MAYBE I'LL LIVE THROUGH ANOTHER INCIDENT WITH TRANSMISSION CHANGING GEARS ON IT'S OWN, BUT MAYBE I WON'T EITHER. THANK YOU.

NHTSA ID

11091735

Incident

May 3, 2018

Mileage

260,778 mi

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 02V053000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA ID

10746811

Incident

Apr 5, 2015

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED DOWNHILL, THE CONTACT DISCOVERED TRANSMISSION FLUID LEAKING. ALSO, WHILE DRIVING 70 MPH, THE ENGINE STALLED AND CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 298,000.....UPDATED 07/05/16 *BF

NHTSA ID

10714639

Incident

Mar 15, 2013

Mileage

298,000 mi

TL* THE CONTACT OWNED A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH UP AN INCLINE, THE VEHICLE BEGAN TO ROLL BACKWARDS AND THEN FLIPPED OVER. THE DRIVER AND FRONT SEAT PASSENGER WERE ABLE TO EXIT THE VEHICLE WITHOUT ANY INJURIES. THE VEHICLE ENGULFED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID

10706254

Incident

Sep 7, 2012

1998 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL REPAIRS. *TGW THE CONSUMER STATED HE NEVER RECEIVED A LETTER REGARDING RUSTED BOLTS ON THE FRONT DRIVE TRAIN. HE SAW IT ON THE NEWS. HE ASKED THE DEALER TO INSPECT THE VEHICLE. HOWEVER, THE DEALER STATED THERE WOULD BE A $75.00 CHARGE. *JB

NHTSA ID

10644055

Incident

Oct 1, 2014

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY SHIFT FROM DRIVE TO A LOWER GEAR. THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. HOWEVER, THE FAILURE HAD RECURRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID

10630374

Incident

May 1, 2014

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE JERKED FORWARD INADVERTENTLY. IN ADDITION WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY WITH THE ENGINE OFF AND WHILE IN PARK. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

NHTSA ID

10435075

Incident

Jul 1, 2011

Mileage

190,000 mi

VEHICLE ENTIRELY STALLS WITHOUT WARNING AT IDLE OR VERY LOW SPEEDS. JERKS AND FLASHES CHECK ENGINE LIGHT FOR ONE SECOND OCCASIONALLY WHILE DRIVING AT NORMAL ROAD SPEEDS. HAPPENS MULTIPLE TIMES A DAY UNDER NO SPECIFIC CONDITIONS (COLD, HOT, WET, DRY, ETC.) INTERMITTENT PROBLEM SO CODES CANNOT BE DETECTED. FIRST OCCURRENCE WAS IN HEAVY MID DAY CITY TRAFFIC IN THE MIDDLE OF A TURN. COULD NOT BE RESTARTED FROM PARK FOR 10 MINUTES, BLOCKED ENTIRE INTERSECTION AND ENTRANCE TO PLAZA. WAS ALMOST HIT BY ONCOMING VEHICLES MULTIPLE TIMES. HAS THE POTENTIAL TO BE EXTREMELY DANGEROUS IF THIS HAPPENS IN TRAFFIC AS IT HAS BEFORE. BOUGHT USED. APPEARS TO HAVE HAD PCM, AIR FILTER, PLUGS AND WIRES REPLACED. STALLING ISSUE IS OBVIOUSLY EXTREMELY PREVALENT AMONGST THIS VEHICLE AND MUST BE ADDRESSED BY THE RESPONSIBLE COMPANIES BEFORE SOMEONE IS KILLED, LIKELY BEFORE MORE PEOPLE ARE KILLED.

NHTSA ID

10380468

Incident

Jan 15, 2011

Mileage

181,000 mi

TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE WOULD SHUT OFF. ALSO, WHILE DRIVING LESS THAN 70 MPH, THE VEHICLE WOULD IDLE AND THEN JERK AS IF IT WERE ATTEMPTING TO STALL. AN INDEPENDENT MECHANIC CLEANED THE FUEL SYSTEM AND PERFORMED A TUNE-UP; HOWEVER, THE FAILURES PERSISTED. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE FAILURE AND CURRENT MILEAGES WERE OVER 100,000.

NHTSA ID

10246108

Incident

Sep 10, 2008

Mileage

100,000 mi

1998 JEEP GRAND CHEROKEE WITH RECALL FOR THE FLOOR SHIFTER. CUSTOMER STATES THAT THE DEALER NEVER INFORMED HIM OF A RECALL ON HIS VEHICLE FOR THE FLOOR SHIFTER SINCE IT WAS PUT IN PLACE IN 2002. *KB THE CONSUMER STATED THERE IS A CLICKING NOISE COMING FROM THE STEERING AND THE MECHANIC RECOMMENDED THE CLOCK SPRING BE REPLACED. THE CONSUMER STATED THE CV JOINTS HAD TO BE REPLACED. THE CONSUMER RECEIVED A SECOND OPINION ABOUT THE CV JOINTS AND WAS TOLD IT WAS RELATED TO THE VISCOUS COUPLER BEING WORN WHICH WAS THE REAL PROBLEM. THE DEALER STATED MINOR DRIVER SIDE VALVE LEAK, REAR MAIN SEAL SEEPING, AND REAR VISCOUS COUPLER WAS WORN WITH NOTICEABLE HOPPING FELT IN THE VEHICLE. *TR

NHTSA ID

10204984

Incident

Aug 31, 2007

DT*: THE CONTACT STATED WHILE DRIVING 60MPH, SMOKE EMERGED FROM THE FRONT END. THE VEHICLE WAS DRIVEN TO THE NEAREST DEALER FOR INSPECTION. THEY DETERMINED THE FRONT DIFFERENTIAL UNIT HAD BEGUN TO SMOKE DUE TO EXTREME HEAT BUILDUP IN THE DIFFERENTIAL; ALTHOUGH, NO FLAMES WERE VISIBLE. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE IT REMAINS.

NHTSA ID

10154491

Incident

Apr 3, 2006

Mileage

112,632 mi

WE HAVE THIS ROARING NOISE IN THE REAR END WHICH IS SO LOUD YOU CAN'T HEAR THE RADIO IF IT'S ON ALL THE WAY. ALSO HAVE TROUBLE WITH THE SURGING AT HIGH SPEEDS OR GOING UP A HILL. ALMOST DIDN'T MAKE IT HOME THE LAST TIME WE DROVE IT 40 MILES AWAY. SINCE MY HUSBAND HAS A HEART CONDITION WE HAVE NOT DRIVEN IT ANY MORE. AFTER READING THE LETTERS THAT HAVE HAD THIS REAR END NOISE FIXED AND IT COMES BACK NOT SURE WHAT TO DO. *NM

NHTSA ID

10140674

Incident

Aug 1, 2005

Mileage

70,000 mi

FRONT DRIVESHAFT SEIZED CAUSING DAMAGE TO THE FRONT DIFFERENTIAL BEARINGS, ADVISED BY SULLIVAN TIRE THAT THIS IS AN UNCOMMON PROBLEM FOR A JEEP THAT HAS ONLY 65,432. THE COST OF THE PARTS WERE OVER $3,500. I HAVE WRITTEN A LETTER WITH A COPY OF THE INVOICE FROM SULLIVAN TIRE WITH A REQUEST FOR REPAYMENT OF THE COST OF THE PARTS. *AK *JB

NHTSA ID

10112699

Incident

Feb 17, 2005

Mileage

65,432 mi

SOLE OWNER OF 1998 JEEP GRAND CHEROKEE 2WD WITH LESS THAN 39,000 TO DATE. VEHICLE HAS BEEN TREATED WITH CARE AND IT HAS RECEIVED REGULAR MAINTENANCE SERVICE FROM LOCAL JEEP DEALERSHIPS, EXCLUDING A FEW OIL CHANGES. REAR CARRIER, PINION AND AXLE BEARINGS REPLACED AT 32,339 MILES (07-08-03) DUE TO SIGNIFICANT WHINING NOISE IN REAR OF VEHICLE, WITHIN A MONTH AFTER DRIVING FROM CALIFORNIA TO NORTH CAROLINA. NOISE RETURNS IN SEPTEMBER 2004. AT 38,620 MILES ON 09-28-04, SAME LOCAL DEALERSHIP ADVISES THAT BEARINGS ARE BAD AGAIN AND HAS OFFERED GOODWILL WARRANTY REPAIR. ALTHOUGH DEALERSHIP IS PAYING FOR 2ND REPAIR, I AM CONCERNED BECAUSE THE VEHICLE NEEDED A BEARING JOB AFTER SO FEW MILES AND THEN NEEDS ANOTHER 6,000 MILES LATER. I'M CONCERNED THAT THERE IS SOMETHING MORE SERIOUS WRONG WITH THE DRIVELINE, WHICH IS CAUSING THE BEARING PROBLEM, AND COULD RESULT IN A SERIOUS FAILURE. THE VEHICLE RECEIVED A ROUTINE SERVICE OF THE REAR DIFFERENTIAL AT THE LOCAL DEALERSHIP IN CALIFORNIA ON 01-18-02 AT 24,643 MILES. COULD THIS HAVE STARTED THE PROBLEM? THE VEHICLE HAS HAD OTHER REPAIRS (A/C CONDENSER COIL, POWER SEAT ASSEMBLY, STARTER, FUEL PUMP, BRAKE MASTER CYLINDER, ), SOME WHICH SEEM SOMEWHAT UNREASONABLE, BUT THIS ONE SEEMS EXTREMELY UNREASONABLE. *AK

NHTSA ID

10093519

Incident

Sep 28, 2004

Mileage

38,620 mi

I HAD TAKEN MY 1998 JEEP GRAND CHEROKEE INTO A VERY DEPENDABLE AND HONEST REPAIR SHOP IN SAN ANTONIO TX FOR AN ISSUE AND WHILE THEY TEST DROVE THE VEHICLE THEY NOTED A NOISE FROM THE REAR OF THE VEHICLE. OF COURSE, I ASSUMED THIS WAS RODE NOISE AND DIDN'T THINK ANYTHING OF IT. THEY INFORMED ME THAT IT WAS A COMMON ISSUE WITH THAT MODEL OF VEHICLE. THIS WAS DURING THE WEEK OF JUNE 2004. THE MAIN PROBLEM IS THAT I PURCHASED THE VEHICLE JULY 4, 2001 IN AUSTIN TX AND I THOUGHT I PURCHASED A 3 YEAR EXTENDED SERVICE PLAN. WHICH SHOULD HAVE COVERED IT. WHAT I FOUND OUT IS THAT I PURCHASED A PLAN THAT EXTENDED THE ORIGINAL CARS COVERAGE FOR 3 YEARS. I ENDED UP PURCHASING A CONTRACT FOR A PERIOD I DID NOT OWN THE CAR. THE PLAN EXPIRED ON JUNE 10, 2004. THIS WAS VERY MISLEADING BY THE CAR DEALERSHIP I BOUGHT THE CAR FROM AND THE CHRYSLER WARRANTY COMPANY WHEN I CALLED ABOUT IT DURING JUNE WHILE THE CAR WAS IN THE REPAIR SHOP. THE WARRANTY COMPANY WOULD NOT COVER THE COST OF THE REPAIR APPROXIMATELY $2,000 BECAUSE THEY HAD PREVIOUS CLAIMS ON THE VEHICLE. I FEEL THIS REPAIR SHOULD HAVE BEEN COVERED BECAUSE I PURCHASED A THREE YEAR EXTENDED WARRANTY PLAN ON JULY 4, 2001 WHICH TO ME SHOULD HAVE ENDED JULY 4, 2004 AND THE REAR AXLE IS A COMMON ISSUE WITH THIS MODEL OF VEHICLE. HAD I KNOWN THE "ROAD NOISE" WAS REALLY A PROBLEM COMING INTO EXISTENCE OR HAD I PAID CLOSER ATTENTION TO THE WARRANTY INFORMATION WHEN I RECEIVED IT THIS COULD ALL HAVE BEEN AVOIDED. IF THIS IS NOT AN ISSUE YOU CAN OFFER ANY ADVICE OR ASSISTANCE ON PLEASE LET ME KNOW. THE INCIDENT DATE BELOW IS AN APPROXIMATION. I DO NOT HAVE THE REPAIR ORDER IN FRONT OF ME WITH THE EXACT DATES. YOUR WEBSITE WAS BROUGHT TO MY ATTENTION TODAY AND I WANTED TO GET THE DETAILS TO YOU AS SOON AS POSSIBLE. IF YOU CAN ASSIST WITH ANY OF THE WARRANTY WORK WITH CHRYSLER I CAN PROVIDE EXACT DATES AND POLICY INFORMATION AS NECESSARY. THANK YOU. *AK

NHTSA ID

10082668

Incident

Jun 15, 2004

REAR END MADE A LOUD NOISE AND AFTER THAT THE REAR DIFFERENTIAL IS VERY LOUD. IT IS LIKE A GRINDING WHINING NOISE. AFTER PROBLEM STARTED OCCURRING I HAVE HAD MINOR TRANSMISSION SLIPS IN FIRST AND SECOND GEARS. THIS IS THE THIRD OCCURRENCE OF THIS PROBLEM IN AS MANY YEARS. THE FIRST TWO TIMES THE WARRANTY COVERED IT BUT IS HAS SINCE EXPIRED. THIS VEHICLE HAS NEVER BEEN DRIVEN OFF ROAD OR TOWED ANYTHING OR EXPERIENCED A HEAVY PAYLOAD. DOESN'T SEEM RIGHT FOR THIS PART TO KEEP GOING BAD LIKE THIS WITH ONLY HIGHWAY/CITY LIGHT-DUTY DRIVING. *NM

NHTSA ID

10065594

Incident

Apr 5, 2004

Mileage

78,000 mi

WHILE DRIVING APPROXIMATELY 40 MPH A LOUD NOISE WAS HEARD. DEALER INSPECTED VEHICLE AND FOUND REAR DIFFERENTIAL HAD TO BE REPLACED. *AK

NHTSA ID

10042065

1998 JEEP GRAND CHEROKEE, COMPLAINT #1 FILED IN MAY, 2003 FOR SAME DEFECTIVE FAILURE PART-POWER TRAIN: DRIVELINE: CONSTANT VELOCITY JOINT. AUGUST 22, 2003 SAME BRAND NEW $700.00 DRIVE SHAFT CRACKED AND BROKE FOR SECOND TIME, 2 DAYS SHORT OF 3 MONTHS SAME (NEW) PART HAS BROKEN AGAIN. THIS JEEP WAS PURCHASED ON 5/7/03 AND HAS NOW BECOME A SERIOUS MATTER. A BRAND NEW DRIVE SHAFT INSTALLED NOT EVEN 3 MONTHS OLD HAD GONE OUT AGAIN. WE HAVE OWNED THIS JEEP SINCE 5/7/03 AND HAVE REPLACED FRONT BRAKE PADS, FRONT DRIVER'S SIDE ROTOR, 2 OIL CHANGES, SPARK PLUGS, LUBE, REAR & FRONT DIFFERENTIAL FLUID AND CHANGED OIL IN THE TRANSER CASE, ON TOP OF ORDERING A BRAND NEW DRIVE SHAFT THAT BROKE THE FIRST TIME 2 WEEKS AFTER DRIVING IT OFF THE USED CAR LOT. NOW, 8/22/03 THE NEW DRIVE SHAFT HAS BROKEN AGAIN, PROBLEMS WITH THE CV BOOT. THE JEEP HAS NOT BEEN TAKEN OFF ROAD. IT IS DRIVEN TO AND FROM WORK, APPROXIMATELY 50-60 MILES PER WEEK. LESS THAN 3,000 MILES SINCE THE NEW DRIVE SHAFT WAS INSTALLED, IT HAS BROKEN ONCE AGAIN. APPARENTLY THIS PROBLEM IS COMMON, YET THE MANUFACTURER REFUSES TO RECALL THE DEFECT. IT IS NOT IN OUR INTEREST OR FINANCIAL STABILITY TO KEEP THIS AUTOMOBILE, YET WE HATE TO SEE THE NEXT BUYER TO ENDURE SUCH HARDSHIP AND COSTS OBTAINED WITH THE OWNERSHIP OF IT EITHER. WE HAVE NO CHOICE BUT TO TRADE IT IN ONCE THE PART IS REPLACED A SECOND TIME, THIS HAS BEEN A NUISANCE AND A VERY STRESSFUL SITUATION THAT WE FIND OURSELVES IN REGARDING OWNERSHIP OF THIS VEHICLE. IT'S A CRIME THAT A DEALER CAN SELL SUCH AN ITEM TO UNKNOWING CONSUMERS. WE'VE LEARNED THAT IT IS BEST TO BUY NEW AND IT A DEAL SEEMS TO GOOD TO BE TRUE. IN THIS FACT, IT TRULY WAS.

NHTSA ID

10040848

Incident

Aug 22, 2003

Mileage

84,000 mi

VEHICLE EXPERIENCED A GROWLING NOISE IN REAR AXLE. THERE IS TSB 602321 FOR THIS PROBLEM. *AK

NHTSA ID

10037634

Mileage

73,000 mi

CONSUMER HAD VEHICLE SERVICED, TECHNICIAN INDICATED THAT REAR BEARING POWER TRAIN WAS MISSING. *AK

NHTSA ID

10029636

HEARD NOISE COMING FROM REAREND AND TRANSMISSION SLIPPED. TOOK IT TO PETRI JEEP IN SCOTTSDALE, AZ. THEY SAID BEARINGS WERE WORN OUT IN REAR DIFF AND TRANSMISSION NEEDED TO BE REBUILD. OK, THEY FIXED IT, AT 71000 MILES. I THINK THIS WAS WAY TOO SOON. THE JEEP NOW HAS 88000, THE TRANSMISSION IS ACTING UP AGAIN AND THE HUMMING NOISE IS RETURNING. AT 75000 MY EXTENDED WARRANTY EXPIRED. IM NOT HAPPY!!!*AK

NHTSA ID

10025756

Incident

Aug 1, 2002

Mileage

71,000 mi

CV JOINT/BOOT ON FRONT OF 1998 JEEP GRAND CHEROKEE LIMITED BROKE DROPPING THE FULL TIME 4 WHEEL DRIVE SHAFT. AUTO PURCHASE INCLUDED 100% WARRANTY 1 YEAR OR 15,000 MILES ON INTERNAL POWERTRAIN. WARRANTY CO. SAY DAMAGE IS NOT CONSIDERED PART OF INTERNAL POWERTRAIN. TWO WEEKS AFTER LEAVING THE LOT, I NOW HAVE A 2-WHEEL DRIVE. MY HUSBAND & I ORDERED A BRAND NEW CVJ/DRIVE SHAFT AND HAVE BEEN WAITING FOR OVER 2 WEEKS FOR DELIVERY, WE HAVE BEEN GIVEN THE RUN AROUND. THE DEALER THAT WE BOUGHT THE PART THROUGH SAYS 118 OF THESE ARE CURRENTLY ON ORDER WITH THE MANUFACTURER AND THEY ARE ON B/O DUE TO THE DEMAND. WE'VE MADE A PAYMENT ON A 4 X 4 AUTOMOBILE WE RODE FOR 2 WEEKS THAT IS NOW A PARKED 2 WHEEL DRIVE. *NLM

NHTSA ID

10023014

Incident

May 24, 2003

WHILE DRIVING ON THE HIGHWAY VEHICLE LOCKED UP AND STARTED SMOKING. VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT PROBLEMS WERE DIFFERENTIAL AND TRANSFER CASE. *AK

NHTSA ID

10022027

HEARD A NOISE COMING FROM THE REAR OF THE CAR TOOK IT INTO THE SHOP AND WAS TOLD THAT IT WAS THE REAR DIFFERENTIAL, AND I WAS ALSO INFORMED THAT MY TRANSMISSION WAS SLIPPING IN 1ST & 2ND GEAR. I HAD THE DIFFERENTIAL REPAIRED AND THE TRANSMISSION SERVICED. WE GOT SNOW THIS YEAR WHERE YOU WOULD NEED THE 4 WHEEL DRIVE, WELL BEING I NEVER HAD THE NEED TO USE THE 4 WHEEL DRIVE MODE I WAS SURPRISED TO FIND OUT THAT MINE DIDN'T WORK. TOOK IT INTO THE SHOP AND WAS TOLD THAT THE TRANSFER CASING AND TRANSMISSION NEED TO BE REPLACED. SO I TOOK IT TO THE DEALER I BOUGHT THE JEEP FROM. I LET THEM REPAIR MY TRANSFER CASING AND WAS TOLD BECAUSE I DIDN'T HAVE THE EXACT SAME TIRES ON THE VEHICLE THAT IS WHAT CAUSED THE TRANSFER CASING TO FAIL. THE TIRES WERE THE SAME SIZE ON THE FRONT AND REAR JUST DIFFERENT BRANDS. THEY TOLD ME THAT I DIDN'T HAVE A PROBLEM WITH THE TRANSMISSION. I THEN PICKED THE JEEP UP AND THE ROARING SOUND CAME BACK SO I TOOK IT TO THE DEALER TO SEE WHAT THEY THOUGHT THE NOISE WAS I WAS TOLD AT THAT TIME THAT MY FRONT DIFFERENTIAL WAS BAD AND NEEDED TO BE REPAIRED AND THAT THE REAR DIFFERENTIAL WAS ALSO BAD, BUT BEING I HAD THAT WORK DONE AT A INDEPENDENT SHOP I HAD TO TAKE IT BACK TO THEM TO FIX THE REAR AND THEN TOOK THE JEEP BACK TO THE DEALER TO HAVE THEM DO THE WORK ON THE FRONT. I AM IN THE PROCESS OF TAKING THE JEEP BACK TO THE DEALERSHIP BECAUSE MY JEEP IS NOW PULLING TO THE RIGHT. I WAS ABLE TO DRIVE MY JEEP FOR A WEEK. I REALLY HAVE NOT HAD MY JEEP SINCE JANUARY I REALLY THINK THAT DAIMLER CHRYSLER KNOWS THERE IS A PROBLEM WITH THE 1998 JEEP GRAND CHEROKEE AND I HOPE THAT SOMETHING WILL BE DONE ABOUT. *JB

NHTSA ID

10017040

Incident

Jan 10, 2003

Mileage

92,000 mi

THE CONSUMER PLACED THE VEHICLE IN THE PARK POSITION, AS SHE STEPPED OUT OF THE VEHICLE, SHE NOTICED THE ENGINE WAS RUNNING. THE VEHICLE ROLLED BACK IN REVERSE UNTIL IT HIT A PARKED VEHICLE BY A GAS TANK. PRIOR TO THE ACCIDENT, THE VEHICLE HAD RECALL B02 PERFORMED, WHICH WAS THE FLOOR SHIFT. THE CONSUMER REQUESTED THAT DAIMLER CHRYSLER PROVIDE THE CONSUMER WITH A PAYMENT FOR THE INSURANCE ESTIMATE. SCC

NHTSA ID

10009873

Incident

Dec 24, 2002