Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
39
Latest Jan 24, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 1,100 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
29
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
37
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Jeep Liberty submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 39 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 39, in the owner's own words
The contact owns a 2004 Jeep liberty. The contact stated that while driving at 20 MPH going through the green traffic light her vehicle had been hit by another vehicle in the intersection passing a red light. The contact stated that her vehicle was crashed head-on, however, the air bags did not deploy. The contact stated that a police report was filed, and the vehicle was towed. The contact stated that the ambulance was dispatched to the scene to evaluate her, and had determined that she was okay at the time and did not have to go to the hospital. The contact stated that she only suffered from a few bruises. The manufacturer nor the dealer were notified of the failure. The mileage failure was 200,000.
NHTSA ID
11448606
Incident
Jan 21, 2022
Mileage
200,000 mi
AirbagsSuspension
Filed Dec 23, 2019
TWO ISSUES AS FOLLOWS; 1) THE LOWER FRONT BALL JOINTS HAD DETERIORATED AND MAKE A LOUD POPPING AND CLUNKING NOISE WHEN TURNING AT LOW SPEEDS. OUR MECHANIC SAYS THE LOWER FRONT BALL JOINTS HAVE COMPLETELY FAILED, CREATING A VERY DANGEROUS SAFETY ISSUE. 2) THE AIRBAG LIGHT STAYS ON, DOES NOT TURN OFF.
NHTSA ID
11290886
Incident
Jan 6, 2018
Airbags
Filed Mar 9, 2017
Crash reported
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE CONTACT COLLIDED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000.
NHTSA ID
10959787
Incident
Mar 9, 2017
Mileage
275,000 mi
Airbags
Filed Dec 14, 2016
1 injury reported
OWNER OF VEHICLE OPENED DOOR AND LEANED INSIDE TO START VEHICLE. HE INSERTED KEY AND TURNED THE IGNITION TO THE "START" POSITION. THE DRIVER'S SIDE AIR BAG SPONTANEOUSLY DEPLOYED. OWNER WAS INJURED. NO OTHER AIR BAGS DEPLOYED. SEAT BELT PRETENSIONERS DID NOT DEPLOY.
NHTSA ID
10935310
Incident
Jan 16, 2016
Mileage
50,000 mi
Airbags
Filed Mar 28, 2016
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT WAS FATIGUED AND POSSIBLY FELL ASLEEP. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SEVERED TONGUE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000. UPDATED 05/24/16*LJ *TR
NHTSA ID
10851898
Incident
Mar 12, 2016
Mileage
176,000 mi
AirbagsSuspension
Filed Jan 6, 2016
Crash reported6 injuries reported
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT END OF THE VEHICLE SHOOK. THE AXLE FRACTURED AND THE VEHICLE CRASHED INTO THE RETAINING WALL. THE VEHICLE SPUN COUNTER CLOCKWISE AND THE REAR PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE STOPPED SPINNING AND FACED ONCOMING TRAFFIC. THE VEHICLE WAS UNABLE TO BE MOVED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED HEAD INJURIES AND THE CONTACT'S CHILDREN WHO WERE IN THE BACK SEAT OF THE VEHICLE RECEIVED FACIAL, ARM, BACK, HEAD, AND EYE INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED, BUT NOT TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,280. ....UPDATED 01/13/16 *BF *TR
NHTSA ID
10818335
Incident
Nov 4, 2015
Mileage
156,280 mi
AirbagsDriver assistanceElectrical
Filed Dec 8, 2015
AUGUST 1, 2015 THE LEFT REAR PASSENGER WINDOW DROPPED AND THE REAR OF THE VEHICLE. IN THE SAME MONTH MY JEEP STARTED TO SLIGHTLY FISHTAIL AS IF DRIVING IN VERY STRONG/ HIGH WINDS. LASTLY ON NOVEMBER 28, 2015 THE PASSENGER AIR BAG SIGN IS SHOWING " PASSENGER AIRBAG OFF" WHEN IT WAS NEVER A ILLUMINATED BEFORE.
NHTSA ID
10809125
Incident
Aug 1, 2014
Mileage
189,000 mi
Airbags
Filed Dec 4, 2015
Crash reported1 injury reported
I WAS IN ACCIDENT ON SEPT 27 AND THE AIRBAG DID NOT DEPLOY UNTIL THE VEHICLE STOPPED IT TOOK ABOUT 5MINS AFTER ACCIDENT THEN THERE WAS A SMELL LIKE RUBBER AND IT JUST WENT POOF DIDN'T MAKE CONTACT WITH MY FACE OR BODY. STATIONARY ON HWY 89 AND WAS FIRED FROM MY JOB FOR NOT BEING ABLE TO START THE NEXT DAY. I AM LEFT HANDED AND WAS NOT ABLE TO CONTACT YA'LL THANK YOU *TR
NHTSA ID
10808528
Incident
Sep 27, 2015
Mileage
10,000 mi
Airbags
Filed Nov 4, 2015
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED LIT FOR SEVERAL MONTHS AS THE FAILURE PROGRESSED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT INDICATE WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT HAD BEEN WAITING FOR YEARS TO RECEIVE THE REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10788415
Incident
Dec 20, 2013
AirbagsSuspension
Filed Oct 5, 2015
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE VEERED TO THE RIGHT. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MILD INJURIES TO HIS LEFT WAIST, BUT DID NOT SEEK MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE FAILURE MILEAGE WAS 117,000.
NHTSA ID
10779823
Incident
Oct 2, 2015
Mileage
117,000 mi
Airbags
Filed Feb 19, 2015
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A BURNING ODOR INSIDE THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
NHTSA ID
10684320
Incident
Nov 15, 2014
Airbags
Filed Jan 20, 2015
Crash reported1 injury reported
I WAS RECENTLY IN AN ACCIDENT WHERE A TRUCK DRIVING ERRATICALLY SLAMMED ON THEIR BRAKES CAUSING A 3 CAR PILE UP, IN WHICH I WAS CAUSED TO REAR END THE VEHICLE IN FRONT OF ME AT ABOUT 35 MILES PER HOUR. THE AIRBAGS FAILED TO DEPLOY CAUSING MY FACE/HEAD / CHEST TO HIT THE STEERING WHEEL ALSO CAUSING SEVERE NECK PAIN AND OTHER INJURY. I WOULD LIKE TO KNOW HOW TO PURSE THE MANUFACTURER FOR THE DEFECT. THERE IS NO REPORTED ACCIDENTS OR AIRBAG DEPLOYMENT TO THE VEHICLE. *TR
NHTSA ID
10676803
Incident
Jan 17, 2015
Mileage
91,000 mi
Airbags
Filed Mar 5, 2014
Crash reported
SLID ON ICE SLAMMED INTO BANK HARD, FLIPPED AROUND SLID ON SIDE OF THE CAR. THE CAR, FLIPPED BACK AROUND AND SLID ON THE OTHER SIDE THEN BACK UP ON THE WHEELS. THE AIRBAGS DID NOT DEPLOY WHEN I SLAMMED INTO THE BANK. BUT I HAVE THE BRUISES WHERE THE SEAT BELTS WORKED. *TR
NHTSA ID
10567386
Incident
Mar 4, 2014
Mileage
134,000 mi
AirbagsFuel systemOther / unspecified
Filed Feb 24, 2014
Crash reported1 injury reported
MY JEEPS AIRBAG FAILED AFTER VEHICLE CRASHED INTO A BUSH AND ROLLED 60-80 FEET DOWN AN EMBANKMENT AFTER HITTING AN ANIMAL ON AN ICY ROAD.. MY CONCERN IS THAT I WAS NOT NOTIFIED BY MY DEALER (TAYLOR & SONS, PONDERAY IDAHO) OR BY CHRYSLER REGARDING ANY SAFETY RECALLS UNTIL AFTER THE CRASH. I FOUND OUT ABOUT RECALLS AFTER MY INSURANCE AGENT GAVE ME A LIST OF RECALLS RECENTLY . *TR
NHTSA ID
10565657
Incident
Nov 5, 2013
Mileage
81,000 mi
Airbags
Filed Feb 4, 2014
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) ONE YEAR AGO AND STATED THAT THE REASONABLE TIME FOR REPAIR HAD SURPASSED. BOTH THE DEALER AND THE MANUFACTURE WERE NOTIFIED. THE DEALER WAS UNABLE TO PROVIDE A TIME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT LIGHTS WERE BOTH ILLUMINATED.
NHTSA ID
10562942
Incident
Jan 9, 2013
Airbags
Filed Oct 21, 2013
Crash reported2 injuries reported
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND ATTEMPTING TO AVOID STRIKING A BEAR, THE VEHICLE FLIPPED OVER AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED LACERATIONS TO THE HEAD, WHICH REQUIRED THREE STAPLES. THE FRONT PASSENGER SUSTAINED A CONCUSSION AND BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10548747
Incident
Oct 19, 2013
Mileage
134,000 mi
Airbags
Filed Jul 29, 2013
Crash reported1 injury reported
MY DAUGHTER WAS RECENTLY INVOLVED IN A HEAD ON COLLISION WITH A TELEPHONE POLE UPON MAKING A TURN AT ABOUT 35MPH. THANK GOD SHE IS OKAY, BUT HER CAR, A 2004 JEEP LIBERTY 4D 4X4 LTD WAS TOTALED. THE AIRBAGS DID NOT DEPLOY IN THE ACCIDENT AND I WANTED TO REPORT THIS FAILURE. *TR
NHTSA ID
10532379
Incident
Jun 15, 2013
Mileage
90,000 mi
Airbags
Filed Jun 20, 2013
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR
NHTSA ID
10520890
Incident
Jun 20, 2013
AirbagsFuel system
Filed Jun 6, 2013
Crash reportedFire reported1 injury reported
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STOPPED DUE TO A TRAFFIC BACK-UP ON THE RAMP AT THE I-271/I-480 INTERCHANGE, THE VEHICLE WAS CRASHED INTO THE REAR BY ANOTHER VEHICLE (GMC SUV) DRIVING APPROXIMATELY 48 MPH. THE AIR BAGS FAILED TO DEPLOY. THE REAR OF THE CONTACT'S VEHICLE INSTANTLY BECAME ENGULFED IN FLAMES. THE CONTACT'S MOUTH STRUCK THE STEERING WHEEL AND HIS UPPER FACE WAS THROWN INTO THE WINDSHIELD. THE CONTACT SUSTAINED INJURIES TO THE FACE, LOSS OF HIS UPPER TEETH, A FRACTURED CHEEKBONE AND NOSE. THE CONTACT ALSO SUSTAINED BURNS TO THE LEFT HAND, WRIST, UPPER FOREHEAD, LEFT EYE AND EAR, RIGHT ANKLE AND THE LEFT KNEE. THE CONTACT ALSO SUSTAINED A CONCUSSION. HE WAS TRANSPORTED TO A LOCAL HOSPITAL FOR TREATMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000. LH..*TR...UPDATED 10/30/13 *BF. UPDATED 11/5/2013 *JS
NHTSA ID
10515440
Incident
Feb 25, 2013
Mileage
152,000 mi
Airbags
Filed Dec 14, 2012
Crash reported1 injury reported
THE AIRBAGS DID NOT DEPLOY DURING A CAR CRASH. I WAS INVOLVED IN A ACCIDENT 5 DEC 2012. I MANAGED TO AVOID A BIGGER CRASH BY SWERVING BUT MY JEEP LOST CONTROL WHEN THE TIRES ON THE PASSENGER SIDE BLEW OUT DUE TO THE IMPACT OF THE CRASH AND ROLLED INTO A FENCE. MY FRONT AIR BAGS NEVER WENT OFF. SHOULDN'T THEY HAVE? I'VE SINCE FOUND OUT THERE WAS A RECALL, BUT I DID NOT OWN THE CAR AT THE TIME. DO I HAVE A CLAIM? *TR
NHTSA ID
10488756
Incident
Dec 5, 2012
Mileage
14,700 mi
Airbags
Filed May 20, 2012
Crash reported
I WAS STOPPED IN LINE WITH THREE CARS IN FRONT OF ME WAITING TO TURN IN TO TAKE MY GRANDDAUGHTER TO SCHOOL. ALL OF A SUDDEN, I WAS HIT FROM BEHIND. MY JEEP LIBERTY 2004 WAS FORCEFULLY PUSHED INTO A CAR IN FRONT OF ME. MY FRONT END WAS CRUSHED. MY AIRBAGS NEVER DEPLOYED WITH THE FORCEFUL IMPACT. *TR
NHTSA ID
10459047
Incident
May 16, 2012
AirbagsSuspension
Filed Apr 5, 2012
Crash reported
ON FEBRUARY 21ST 2012 I WAS DRIVING TO WORK. I LOST COMPLETE CONTROL OF MY VEHICLE AND WENT DOWN A STEEP DITCH AND CRASHED INTO A TREE. MY AIR BAG DID NOT DEPLOY. MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW I HAVE RECEIVED A RECALL, SAYING A CONTROL ARM COULD BREAK AND CAUSE LOSS OF VEHICLE CONTROL AND CAUSE A CRASH. *TR
NHTSA ID
10454199
Incident
Feb 21, 2011
Airbags
Filed Jan 15, 2012
Crash reported2 injuries reported
WAS REAR ENDED BY A DRIVER GOING AT LEAST 55. AIRBAGS DID NOT DEPLOY. HIT THE STEERING WHEEL PRETTY HARD.
NHTSA ID
10443822
Incident
Sep 30, 2011
Airbags
Filed Mar 3, 2011
Crash reported2 injuries reported
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH IN SNOW AND ICY WEATHER, THE VEHICLE BEGAN TO SLIDE AND THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THE CONTACT DROVE OVER AN EMBANKMENT AND CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG, KNEE, LEFT SHOULDER AND RIGHT BREAST. A PASSENGER SUSTAINED INJURIES TO THE NECK AND STOMACH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE ENTIRE FRONT END OF THE VEHICLE WAS MODERATELY DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000. UPDATED 03/29/11 *BF
NHTSA ID
10386279
Incident
Feb 21, 2011
Mileage
65,000 mi
Airbags
Filed May 18, 2009
PASSENGER SIDE "AIRBAG LIGHT AND DASH AIRBAG MALFUNCTION" ARE LIGHTED CONTINUOUSLY. THE PARTS (2) HAVE BEEN ON ORDER FOR 3.5 MONTHS. THE DEALER CANNOT GET AN ESTIMATED TIME OF ARRIVAL FROM CHRYSLER OR THE PARTS VENDOR. CHRYSLER HAS PROVIDED A RENTAL CAR AND THE DEALER HAS MY 2004 JEEP LIBERTY SPORT WITH 9712 MILES. ON THE ODOMETER. THE CHRYSLER BANKRUPTCY HAS LEFT ME IN LIMBO. I AND THE DEALER ARE VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *TR
NHTSA ID
10269111
Incident
Feb 4, 2009
Mileage
9,700 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own